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từ 621 nhận xét
  • Điều kiện vệ sinh khách sạn 8,4
  • Vị trí 7,5
  • Tiêu chuẩn/chất lượng phòng 8,6
  • Thái độ phục vụ 8,4
  • Đáng giá tiền 8,3
  • Thức ăn/Bữa ăn 7,5

7,3 John K.
United States of America
24 Tháng Bảy 2014
Eclectic resort, great customer service
Ellie, the manager and the customer service
Our stay was Ok. The cleanliness of our rooms and the condition of the grass could have been better. We found a toe nail on the bath room floor when we checked in and the grass in front of our room had a big bare mud patches that should have been maintained better. The breakfast buffet was adequate but one would expect a better effort from a resort hotel. We had dinner there and it was excellent. We travel to Bali about three times a year and base our review on other hotels and resorts that we have stayed at in Ubud over the years.

8,7 Bonnie L.
Canada
09 Tháng Sáu 2014
good value for money, gorgeous rooms, friendly
room size and decorations, price, location for nearby wedding
It was really great value for money, the rooms were as nice as a 4 star hotel, nice drapes over the bed, large room with decorations, friendly staff. Faulty toilet but staff was really attentive and quick.

9,7 WEIWEI Z.
China
09 Tháng Tư 2014
excellent
great pool, great mountain view, tranquility.
great experience, will stay again for sure.

4,3 allan S.
Denmark
19 Tháng Ba 2014
Nice garden but old smelly rooms
Garden pools size
The mansion has one of the loveliest gardens with 5-6 great pools and if you dont care about the rooms this place is excellent and romantic. The rooms though If you have those are very bad. The room was smelly and the bed was hard like a rock. We have been in many hotels in ubud and this one is defienetly not worth the money if you care about the room.

7,7 Kok M.
Malaysia
20 Tháng Hai 2014
Comfortable stay.
Comfortable bed, great environment, good breakfast.
Overall is good but there's a lot of mosquitos, room wifi not stable. Value for money to stay a night.

5,7 MEIFENG X.
China
22 Tháng Giêng 2014
beautiful but price high and transport not good
service, hotel design and management
good experience, the hotel is really very big, took us 1 hour to go around, but the location is far from Ubud center, must take the shuttle bus or taxi, not convenient

7 Dominik K.
Germany
07 Tháng Giêng 2014
good location, middle class hotel
friendly and helpful staff, the garden area and pool, proximity to Ubud
- staff is nice and eager to help, allowed us to change room after one night - rooms with nice design but updating could be done - no mosquito nets unfortunately, would have been really useful. The room we moved to after the first night had one but did not cover the bed fully and hence did not do the job. - internet not strong in all areas and non existing in our room - breakfast was ok but not special - close to Ubud, only 10 minutes by scooter (which can be rented for 40K-50K IDR per day) - nice garden and pool area but covers on sunbeds could be cleaner also some of the curtains they use as space dividers or as decorative aspects. - Gym exists of only two machines which are not worth mentioning - Spa is nice but very high price for the area. Generally an ok hotel in a good location with nice garden areas to relax but should be considered standard level and was slightly overprized.

3,3 Giavanna P.
United States of America
10 Tháng Giêng 2014
Mediocre
The grounds are beautiful; the pools are nice; the staff is friendly.
Not worth the money. They offer vans and car transportation to the center of Ubud at no charge, but if you want to go into town in a taxi, they overcharge. The hotel is not walking distance to the center of town so you're kind of held captive. The staff is very slow. Very, very slow. English proficiency isn't great. Rooms are dull and plain. Unless you are paying for the very expensive rooms, you have no in-room coffee; you have ask for a hair dryer (you may or may not get it with an hour); there are no balconies or patios on the standard rooms. The walls are paper thin so there is no privacy and you can hear everything from the surrounding rooms (voices, TV, etc...). I won't stay here again if I travel back to Ubud. If you are interested in exploring town, joining group tours, being on your own schedule - don't stay here. If you just want to sit by the pool all day and go to the spa, then it's fine.

8,7 Shu S.
Singapore
02 Tháng Giêng 2014
Great, will come back again
Staff was really friendly and helpful and attentive, love the room, picturesque garden
great, really enjoyed it. the stay was comfortable and luxurious

7,3 Christopher M.
Canada
30 Tháng Mười Hai 2013
Nice hotel in a quiet area
Friendly staff, quiet location, pools
This is a great hotel, definitely on the luxurious side, but not the same style as the luxury resorts of Seminyak or Nusa Dua. The location is a bit of a trek from the actual centre of Ubud, but they provide a shuttle every few hours. The staff are incredible and the manager will do everything he can to make your stay rewarding. If you are looking to stay somewhere quieter, this is a perfect place. If you want to be able to walk out of the hotel and into the city of Ubud, I wouldn't stay here.