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Tốt
7,2
từ 1646 nhận xét
Điều kiện vệ sinh khách sạn
7,6
Tiện nghi
7,0
Vị trí
7,0
Tiêu chuẩn/chất lượng phòng
7,4
Thái độ phục vụ
7,3
Đáng giá tiền
7,8
Thức ăn/Bữa ăn
6,2

8,4 James M.
Ireland
20 Tháng Ba 2016
Good hotel for the money
staff were very sweet but messed up a few things with our bill. hotel clean. fitness room solid but not great

6 novy W.
Indonesia
02 Tháng Tư 2016
nice
good place, good service, especially fair price.

8 Meity I.
Indonesia
09 Tháng Ba 2016
Nice clean hotel
Room , staff, clean

8 Cahyo R.
Indonesia
14 Tháng Ba 2016
Nice place to stay
Near to the airport, have a lot of restaurant option outside the Hotel and nice staff

10 Tracy U.
Australia
19 Tháng Hai 2016
Visiting friends
I selected this hotel based on price and reviews, I found the staff very helpful. I only had to ask for something and they were only to happy to help me. Well worth booking the airport shuttle. I arrived in the late evening, very tired, and so was relieved to see the driver there to pick me up. My room was cleaned everyday and fresh towels provided. Breakfast at 50,000 rupiah was good value as there was a wide selection available. Location of The Square is great. Used the local transport to visit different shopping plazas and Surabaya Zoo. Indonesian people are very friendly and welcoming. Most people will say hello, wave hi and smile. The Square was 30 minutes drive from the airport via toll roads. I would stay here again. Thanks to all the staff there for making my stay great.

7,6 YOONG H.
Malaysia
10 Tháng Hai 2016
New hotel
New and clean hotel. Attentive staff .Location off the main road and about 15-20 mins walk to carrefour and 30mins to City of tomorrow.Many convenience stores nearby. Starbuck just below.

10 Sebastian A.
Indonesia
22 Tháng Giêng 2016
great location
near the airport, good food not too expensive,

7,2 Amy C.
United States of America
02 Tháng Hai 2016
Good stay
Stayed one night as we had a late arriving flight into Surabaya.

7,7 Aris N.
Indonesia
02 Tháng Giêng 2016
another nice stay
location, starbuck, food
Another nice stay

5 Ribka C.
Indonesia
11 Tháng Giêng 2016
not good maintenance and service
atm, food arcade, not too far to go to downtown, gym
When I was checked in, I must wait for a long time, although I was already at the reception desk, cause she was very busy (pick up the phone, make free parking registration, checked the guest roon for other guests, etc), thats not good experience. I was enter the room, and then used the bathroom with exhaust fan death, I have to call a technician twice, and after that technicians came. Technician replace exhaust for a long time and i must wait for it with electric dead condition, and made my room dirty, that not excellent Standard Operation System. The Square did not have a good maintenance for guest room, there are many broken wallpaper condition, broken placemat bed, broken glass cabinets, dirt sofa with many spots, and many things. For second day, i must wait for a long time when I was about to get out of parking area, because their system not recorded police number (i dont know why, at 1st day thats no problem), the parking attendant had to call the front desk, to inquire free parking (for my police number) This is our second experience stay in The Square, my first experience at 2011 and i felt comfort stay at this place, but now, I think it is my last time to stay at The Square.