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Rất Tốt 7,7
dựa trên 2609 đánh giá

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Rất Tốt



từ 2609 nhận xét
  • Điều kiện vệ sinh khách sạn 7,6
  • Tiện nghi 7,1
  • Vị trí 8,7
  • Tiêu chuẩn/chất lượng phòng 7,4
  • Thái độ phục vụ 7,4
  • Đáng giá tiền 7,7
  • Thức ăn/Bữa ăn 7,4

Abraham P.
Indonesia
20 Tháng Giêng 2014
Angry with the staff
location, swimming pool, room
The hotel was fine but the code of conduct of their staff was highly unprofessional and this should not be condoned in the hotel industry. I was charged extra as they claimed that I drank from a water bottle from the mini bar which I did not do. But what is really appalling is that other tourists were being taken advantage of too, being charged for consuming things that they did not as I saw several tourists were accused of consuming things from the mini bar or losing their towels when I was checking out. Overall, decent hotel but it's a shame that the hotel choose to engage in dishonest practices to squeeze a few extra dollars from tourists.

Helen H.
Úc
19 Tháng Giêng 2014
Great location but
Location, tour staff, air conditioning
Location was great and would recommend for this but staff were not very friendly. Upon check out with a taxi waiting we were confronted with a stained sheet from 2 night before that had some ink stains and the cost to replace the sheet. As the taxi was waiting and I wanted my bond back I just paid. I thought it would have been fair to pay for extra cleaning to bleach the sheet but not for the price of a new sheet. I also felt it would have been less deceptive if the matter was discussed with me as soon as housekeeping staff found the stain. At the same time I was checking out another family was confronted with a similar problem and also had to pay for a sheet. It appears they do this often. Do not choose this motel if you can get another with a similar location. Also do not give them you credit card details pay a cash bond instead....................

cameron R.
Úc
18 Tháng Giêng 2014
comfortable
the bed food and pool
relaxing with friendly helpful staff and good quality food.the hotel is close to a shopping mall and many bars

Jade T.
Úc
18 Tháng Giêng 2014
we came back to the same place
staff,beds,pool.
The best out of any other hotel the stuff were great we actually went back twice. The staff were so nice the beds I miss so comfortable defiantly staying there every time I go next

Andrew M.
Úc
16 Tháng Giêng 2014
Very ordinary breakfast selection
Location
Got charged 700 baht for dirty towel that just needed washing , got put into a shoebox of a room before complaining and getting moved to the correct size roon , breakfast was pretty ordinary , good location

Richmond T.
Úc
15 Tháng Giêng 2014
Great location and nice amenities
Location, Swimming pool and breakfast. No in room internet you pay by the hr or have to go to the restaurant. No in room safe key. You have to pay.
We stayed here for one night and the location is superb. Close to the beach and close to shopping very central but still quiet enough there is no need for taxis you can walk to bangla rd Plus Junceylon shopping centre in minutes. The pool is excellent although unheated. Breakfast was great and the restaurant setting is ideal over looking the pool.Check in was easy and the room was large and clean however the decor is out dated. The downside of this 4star hotel is it offer no in room free wifi. You have to pay by the hr or go to the restaurant. All other hotels we stayed in it was included and fast. You will also need to pay for a safe key as these need to be purchased from reception. I thought both these things were a downer on the hotel. The cost isn't great but they should include it in the room rate and i am sure people wouldn't hesitate but when you have to pay separately on principle you quite often don't.

Tracey S.
Úc
13 Tháng Giêng 2014
Worth Staying At such a good location
Air Conditioning, Comfortable & Clean
Once again we totally enjoyed our stay at Patong Resort and Phuket.

James H.
Úc
12 Tháng Giêng 2014
Great value for money!
Close to beach, bangla road and shopping. Would stay again

Mark D.
Anh (UK)
11 Tháng Giêng 2014
OK
Very close to everything
Had to upgrade tried to give me single bed??????? Not a good start after upgrade was pleasant and nice hotel but single bed really?

Thai P.
Malaysia
10 Tháng Giêng 2014
Happy with the location and services
Big swimming pools, Centrally Located in the Patong area, Easily assessible
The room rate is reasonable. Hotel is located a walking distance from the famous Bangla Strret where most of the night activities take place. There are three access roads in and out of the hotel which bring you to different parts of Patong area. The room has the basic amenities. No free wifi in the room. Only available at the restaurant area. There is a safe deposit box but this is the first hotel that is asking me to pay for the usage...???? The towels in the room look a bit old, high time to replace with newer ones.