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Trở lại trang thông tin khách sạn

2015
Rất Tốt 7,9
dựa trên 953 đánh giá

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Rất Tốt



từ 953 nhận xét
  • Điều kiện vệ sinh khách sạn 7,9
  • Tiện nghi 7,8
  • Vị trí 8,4
  • Tiêu chuẩn/chất lượng phòng 8,0
  • Thái độ phục vụ 7,6
  • Đáng giá tiền 7,7
  • Thức ăn/Bữa ăn 7,7

5,6 Chi-Anh N.
Việt Nam
13 Tháng Sáu 2016
Old mattress
The double mattress in our room is so old that one of its springs sticks out and pushing thru the outer fabric skin. It scratched my partner's leg badly. The internal walls in my room block really need a new lick of paint. And some furniture in our room also need replacement.

10 jinying C.
Trung Quốc
12 Tháng Sáu 2016
loaction
nice location we will stay

9,6 Bradley D.
Úc
02 Tháng Sáu 2016
Great location...
Excellent in every way. Even though the weather was bad we had a great time. More English channels on TV for the rainy nights

5,2 Chloe L.
Việt Nam
20 Tháng Năm 2016
Cockroach found in the most expensive room in the resort
We were actually pretty pleased by the bell boy who was very courteous and friendly. We stayed in the most expensive room with an infinity pool connecting the whole second level. The food: - Pools were big and clean - Bed was comfortable - Location was not too bad though there's a bit of a walking distance to the main road. The bad: - I would strongly recommend the Halal breakfast buffet as the non Halal one was flooded with PRC tourists who would bulldoze others to get the food and I was even pushed when I was eating at my table. Horrible experience! Probably there were too many PRC tour organizers who chose Graceland as the accommodation. - The room floor was very oily we almost slipped and fell a few times. Had to wear slippers throughout. - Facilities were a little worn out. They need better maintenance. - Worst of all, there was a big cockroach in our room! Reception staff was giving us an unapologetic face when I told them about the incident. Well they are not to be blamed for it but they represent the resort to deal with customers everyday. I would expect a better attitude. Overall my stay was OKAY, objectively. I wouldn't come back. I paid so much more than what was offered. I wouldn't recommend if you don't wanna fight the tour crowds in the morning for food and is grossed out by cockroaches.

6 pornthep S.
Thái Lan
18 Tháng Năm 2016
good hotel
good hotel

7,6 Daniel B.
Úc
16 Tháng Năm 2016
Very good family location
Excellent pools and breakfast selection.

8 Rachel F.
Anh (UK)
15 Tháng Năm 2016
Good location ok price
Nice hotel but nothing special. Bit expensive but good location.

9,2 Lui S.
Hong Kong
11 Tháng Năm 2016
Quite a good place to stay
The location is quite good. It is along the beach. There are at least 3 pools I can see. Seems every room has a balcony. The lighting panel is fantastic and convenient. Breakfast is quite nice. But they don't refill the tissue box, shampoo and shower gel.

4,8 Efisio M.
Ý
09 Tháng Năm 2016
Not a 5 star hotel.
The place is shabby, and need modernising! Shower wasn't working properly and the general outlook is pretty downmarket. Also it feels really crowded. Also, if you are offended by plastic palms, this is not the place for you. Avoid it

6,8 Siegfried J.
Hà Lan
03 Tháng Năm 2016
Good but need à makeover.
Nice big pool with poor lighting. The family delux rooms were big and comfortable. Lost of local thai food stands in walking distance. Just walk out of the hotel and turn leeft. Walk about 10 minuten and you Will zee à lot of shops. The only downsize was the busy crossing to the the beach but we knew that prior to booking.