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Tuyệt vời 8,9
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Tuyệt vời



từ 363 nhận xét
  • Điều kiện vệ sinh khách sạn 9,3
  • Tiện nghi 9,8
  • Vị trí 8,4
  • Tiêu chuẩn/chất lượng phòng 9,2
  • Thái độ phục vụ 9,2
  • Đáng giá tiền 8,6
  • Thức ăn/Bữa ăn 8,5
Sắp xếp theo

Moira C. từ Úc
Du lịch cặp đôi
Đã ở 5 đêm vào Tháng Chín 2015
Great hotel -pity it is not actually on the beach
Pool, staff, room
We had a great stay at Twin Palms. I was disappointed to find that the hotel was not actually on the beach. The beach club information made it sound as though it was. It was only a short walk to the beach but it was over a rough area of weeds and sand. The hotel is beautiful, the room was great and the staff were very good. if I had known the hotel was not on the beach I would not have been so disappointed. The hotel information should state it clearly. Surin Beach is beautiful. This a a really good four star property.
Đã nhận xét vào 06 Tháng Mười 2015

philip F. từ Anh (UK)
Du lịch một mình
Đã ở 2 đêm vào Tháng Sáu 2015
great hotel
hotel, grounds and food
great hotel. certainly deserves its 5* status
Đã nhận xét vào 27 Tháng Chín 2015

Joan L. từ Singapore
Du lịch một mình
Đã ở 4 đêm vào Tháng Sáu 2015
Amazing place for some quiet Me Time
Service, Tranquility, Atmosphere
Đã nhận xét vào 27 Tháng Chín 2015

jin S. từ Trung Quốc
Du lịch cặp đôi
Đã ở 2 đêm vào Tháng Chín 2015
Very good service, facilities, very clean
service, swimming pool, clean, close to beach
quiet and relaxing living in this hotel; very good service, room servant will guide you to room and let you choose pillows out of 3 kinds; as well as Belair and flowers; it's a pity they don't change flowers everyday. Room is clean and smells very relaxing. There's free shuttle bus to surin seafood market. Not many tourists which means you can enjoy the quietness; close to beach; close to convenient stores; will choose to stay next time!
Đã nhận xét vào 09 Tháng Chín 2015

Hugo A. từ Úc
Du lịch cặp đôi
Đã ở 7 đêm vào Tháng Tám 2015
Used to be good, changed to very average
Close to beach, nice pool, quiet
I have been to Twin Palms five times over five years and it used to be excellent. Now days, it's gone down hill and become, in my view, average. Would I go again, NO
Đã nhận xét vào 12 Tháng Tám 2015

Kenny T. từ Malaysia
Du lịch cặp đôi
Đã ở 2 đêm vào Tháng Bảy 2015
Getaway from the city and crowd
Love this hotel. Quiet beach. Clean. Excellent service. Delicious breakfast. Favourite was the lagoon pool. Catch beach club bel
Đã nhận xét vào 27 Tháng Bảy 2015

Chris L. từ Úc
Gia đình với trẻ lớn
Đã ở 3 đêm vào Tháng Bảy 2015
Very nice
Value for money, great staff, nice food
Good!
Đã nhận xét vào 23 Tháng Bảy 2015

Keith B. từ Hoa Kỳ
Du lịch một mình
Đã ở 3 đêm vào Tháng Bảy 2015
Nice hotel but had some problems
location, comforatable bed, and pool
Let me first state that Twinpalms is a very nice hotel, great location a very short walk from Surin beach. They are partnered with some of the beach restaurants and bars which make it very nice. Staff was very attentive but not always understanding the problem. Some times to attentive. The breakfast was very good and wide range of selection. Sparklingly wine to be included in a free breakfast is always nice! Now for the bad. #1 After checking in and leaving the room for the first time I went to use the room safe. When I put in a code it gave me an error and tried a few times. Being a frequent business traveler I know that this was not your typical user error and called the front desk. After three phone calls from the desk (four including the one I made) they send someone to the room. 15 minutes of the person trying to reset it I gave up and left dropping my items at my friends room. Upon returning the safe was replaced. I noticed it was not bolted down and it was very easy to remove and carry for long distances. Three more phone calls someone came to the room and bolted it in. The hotel did bring a bottle of sparklingly wine to my room for the inconvenience. #2. Right before checking out I was packing and I always remove the bed cover to ensure that I didn't leave anything behind in the bed. I noticed there was an old blood stain the size of a coaster on the edge of the fitted sheet. I showed this to the hotel when checking out and they asked me to email the picture. What bothered me is the first reaction was not to apologize but questioned how this occurred as house cleaning changes the sheets daily. Even when speaking to the supervisor her reaction was the same. Before leaving they did apologize. Overall nice hotel but felt that it was not meant to be an over the top experience for me. I would only recommend Twin Palms if you are wanting to stay at Surin Beach. I would not recommend it if you are open to other beaches in Phuket.
Đã nhận xét vào 20 Tháng Bảy 2015

worakrit J. từ Thái Lan
Đi công tác
Đã ở 1 đêm vào Tháng Bảy 2015
Good services, and location
Services, staffs, and location
I was good, the hotel is fantastic. Facilities are perfect, internet connection is so stable.
Đã nhận xét vào 11 Tháng Bảy 2015

Emma W. từ Anh (UK)
Du lịch nhóm
Đã ở 9 đêm vào Tháng Sáu 2015
Luxurious and calming
Peaceful, luxurious, relaxing
The staff could not have made this a nicer experience. The attention to all the little details took this hotel from great to absolutely superb! I would definitely go again
Đã nhận xét vào 10 Tháng Bảy 2015