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từ 525 nhận xét
  • Điều kiện vệ sinh khách sạn 9,4
  • Tiện nghi 9,7
  • Vị trí 9,5
  • Tiêu chuẩn/chất lượng phòng 9,2
  • Thái độ phục vụ 9,4
  • Đáng giá tiền 9,2
  • Thức ăn/Bữa ăn 8,8

9,7 Steven K.
Australia
25 Tháng Mười 2014
Great hotel,excellent staff & outstanding staff
The staff , the ha long bay tour, the location
It was fantastic. As a couple travelling and visiting hanoi, we were greatly helped by the friendly staff. But especially by staff who went above and beyond to tell us about great food location, attractions to visit, and other advices. He also organize the halong bay tour with the best tour guide. Our highlight were the halong bay tour, the staff, and the great location at the heart of the city. Also the hotel room was very clean , and well maintained. The staff is also highly knowledgeable & i would recommend it to any travellers.

10 Christine M.
Australia
20 Tháng Mười 2014
Happy to be in Hanoi, sad to leave!
Quiet room/aircon, clean, helpful and very personable staff.
Great stay, fantastic location,and staff. Would highly recommend for anyone! Reception staff, especially Jack and Stephen are an absolute asset to this hotel! They were never too busy to ask after our day out and suggest things for us to see, but without any pressure.

8,3 steven W.
United States of America
14 Tháng Mười 2014
Business Trip In Hanoi
Location to where we needed to be, helpful staff and good breakfast buffet.
My stay was memorable in a good way. The hotel room had the essentials, the hotel staff went over-the-top to try and reach out and converse with guests. Great job arranging for taxi service to and from the hotel to the airport, very punctual! Smooth check-in and check-out.

8 King L.
Malaysia
30 Tháng Mười 2014
Good place to stay
Location, good service staff, value for money
Good location hotel in Hanoi city center, staff is very friendly and it is very value for money!

9,7 Joei P.
Singapore
29 Tháng Mười 2014
Very good location and extremely helpful staff
Staff, Location, Food
It was one of the best hotels I ever been to. The staff were all so attentive and friendly. It is also located in a very nice location where the night life is (i think its called Bia Hoi Corner)... Also it is very accessible to other landmarks. The most remarkable thing about this hotel, I will still say its the staff. Very impressed with their service during our stay there. Will definitely stay there again if I return to Hanoi. :)

10 Anna D.
Ireland
07 Tháng Mười 2014
Fantastic Location and Value for Money
Great location - right beside 'beer quarter' perfect for a mid 20 couple! Very clean and modern with fruit in the room. Great Bali
Nice fruit basket and great value for money however we got u

10 Mark D.
Australia
03 Tháng Mười 2014
A Fantastic place
Exceptional staff , Location and the rooms
One of the most exceptional places i have ever stayed ,nothing was any trouble for the fantastic staff , the rooms above a what I expected . The big name brand could learn from the staff . Highly recommended

9,3 Charmian O.
New Zealand
08 Tháng Mười 2014
Great hotel
Location, service, cleanliness
A great little hotel in a vet handy location. Room was of a good standard. But the gem of the hotel is it's amazing staff who went out of their way to deliver top service. Welcoming, proactive, helpful. We were so grateful for the help with storing our bags and allowing us to use shower facilities before and after our Sapa trip. Only had a quick breakfast which was good, with a tasty creme caramel! Great value for money. Highly recommend this hotel.

8 Inge S.
Singapore
01 Tháng Mười 2014
Nice cozy boutique hotel
Clean, Location close to nice street food vendors, Laptop provided in the room
Very clean, located close to plenty nice street food vendors scatter outside, near the Lake.

6 Gerald W.
United States of America
26 Tháng Năm 2015
Hanoi
location, staff, decent rooms
very modest little hotel in a decent location