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Xuất sắc 9,2
dựa trên 534 đánh giá

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Xuất sắc



từ 534 nhận xét
  • Điều kiện vệ sinh khách sạn 9,4
  • Tiện nghi 8,9
  • Vị trí 9,5
  • Tiêu chuẩn/chất lượng phòng 9,2
  • Thái độ phục vụ 9,4
  • Đáng giá tiền 9,2
  • Thức ăn/Bữa ăn 8,8

Angela B.
Anh (UK)
02 Tháng Sáu 2014
fabulous great staff good location if you want to
staff cleanliness location
My only reservation is that if I give a good review I another a booking on my next. Is it as they will be sold out....if you are going to Hanoi it's a gem of a hotel.

Robin L.
Malaysia
31 Tháng Năm 2014
Awesome and relaxing
Friendly staff, location and value for money
Love this place. Location is awesome, smack in the middle of everything. Staff is very attentive and helpful. Breakfast was sufficiently good and everything needed and wanted is provided.

Amphai T.
Thái Lan
20 Tháng Năm 2014
Excellent service
Foods, Service, Clean
We had a great time in the Hanoi, friendly and helpful staff. Breakfast is excellent, plenty choices... we've been staying for 3 nights and had dinner at the hotel every night, Vietnamese foods were delicious,we also getting a birthday cake for a surprise birthday... only few things needed to be fixed in room no.708-709, the a/c temp a little bit too warm.... and the plug too tight... we did leave the note... small hotel but comfortable, connecting room is perfect for family...moreover price is reasonable...

Mahmoud P.
Canada
11 Tháng Năm 2014
Great location, staff, room
Central location, friendly staff, value for money
The rooms at the Essen hotel are clean and well maintained. The staff are attentive and friendly. The hotel restaurant is great, with wide variety of options for breakfast (included), lunch and dinner. The location is excellent, in the heart of the old quarter within a short walking distance of many of the attractions.

Paul A.
Anh (UK)
30 Tháng Tư 2014
Great place to stay
very good restaurant, very good staff, free wifi with laptop provided in each room
On the recommendation of a friend we stayed here 3 times during our trip to Vietnam and each time was really good. The staff were extremely helpful. The restaurant was so good that many people from outside came to eat there so it is essential to book your table! Situated in the old quarter it was easy to walk to many of the local attractions. We had very comfortable rooms and each room had its own laptop computer and use of the internet was free of charge. If only more hotels were like this!

Ronny F.
Costa Rica
29 Tháng Tư 2014
Best service in a hotel during our honeymoon!
Staff attention, service and friendliness
Superb! Highly recommended! It was our honeymoon and they went above and beyond making us feel welcome. They helped us with everything, from transportation, to shopping and dining.

keith P.
Anh (UK)
28 Tháng Tư 2014
Excellent. Will always stay there when in Hanoi
Staff, efficiency, location
Avery good hotel. Always a good experience

Delia B.
Úc
13 Tháng Tư 2014
Great
Staff Food Location

Maureen M.
Canada
12 Tháng Tư 2014
Great staff and wonderful location
Staff location and restaurant
We loved the hotel. The staff was very helpful - arranged guides, spa appointments, drivers and any tickets we wanted

Mengxi W.
Trung Quốc
31 Tháng Ba 2014
very centrally located
great location
the Hotel is right in the centre of the night pub/bar area. The room is nice and clean although it is not the biggest. The wall between the other room is bit thin so that at 1am we can hear the neighbour's TV quite clearly. But otherwise, all things are perfect!