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từ 523 nhận xét
  • Điều kiện vệ sinh khách sạn 9,4
  • Tiện nghi 9,6
  • Vị trí 9,5
  • Tiêu chuẩn/chất lượng phòng 9,2
  • Thái độ phục vụ 9,4
  • Đáng giá tiền 9,2
  • Thức ăn/Bữa ăn 8,8

9,7 sureka Y.
Singapore
09 Tháng Bảy 2015
Lovely hotel
Rooms were comfortable and quiet. Location was ideal. Staff were very helpful and friendly.
Room was really relaxing and quiet. Location was perfect. Staff were very helpful and friendly.They help us get tickets for the water puppet show.Everything was walking distance. I liked that they had a laptop in the room for us to use.

8,7 Molly S.
United States of America
01 Tháng Bảy 2015
Clean, upscale hotel in the old quarter.
Location, comfort, cleanliness
Great time in Hanoi just steps away from all the action

9 Sarah J.
United Kingdom
02 Tháng Bảy 2015
Amazing friendly staff would couldn't do enough :)
Staff, comfort, price

7,7 Yalun W.
Taiwan
27 Tháng Sáu 2015
Okay but not all it is hyped up to be
Best three things were the location, staff and friendliness
I really liked the staff and location, but the rooms were a disappointment, especially the junior suite,which was only marginally, if at all, better than the other rooms. The food was good western 'vietnamese' food, not authentic though

9,3 Yuliani D.
Indonesia
20 Tháng Sáu 2015
Great stay, helpful staff
The service, the staff, the rate
We had a great stay in essence. The staff is very helpful and profesional. The rate is worth for the facility. We feel like home. 2 thumbs up!

9,7 Laura W.
United Kingdom
18 Tháng Sáu 2015
Staff couldn't have been more helpful
Customer Service, location and Suzie!
small but surprisingly good hotel in the heart of Hanoi. The staff were super friendly and helpful. Suzie was particularly friendly, nothing like a good smile! Restaurant good, maybe over serviced a little. This is not a fault of theirs but probably training provided. Guests need time to eat without interruption.

7,7 Maddison H.
New Zealand
06 Tháng Sáu 2015
Good!
Location, air conditioning, super clean

10 Tor S.
South Africa
17 Tháng Năm 2015
Peace and quite in an energetic suburb
Location, cleanliness, staff

7,7 The-Hung B.
France
25 Tháng Năm 2015
Good value for the money
Comfortable rooms for the price, good location in Hanoi old district, air condition working well and friendly personel.

9,3 Sandi M.
Canada
06 Tháng Năm 2015
Super locale, amazing service, lovely rooms
Attentive staff, lovely rooms, good food
Super locale. Right in the heart of happening things and places in the old quarter. The staff were nothing short of superb and helpful! Good is good though it's not street good and you have no view. I would suggest dining inside only of you have to because o would prefer being in the crowds. But the food is really good! I would definitely stay here again-for $20usd more than another hotel I stayed in, it seemed Essence was triple the quality!