Xuất sắc 9,3
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từ 551 nhận xét
  • Điều kiện vệ sinh khách sạn 9,4
  • Tiện nghi 9,2
  • Vị trí 9,5
  • Tiêu chuẩn/chất lượng phòng 9,2
  • Thái độ phục vụ 9,4
  • Đáng giá tiền 9,2
  • Thức ăn/Bữa ăn 8,8
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Nhận xét được xác minh

Brett từ Úc
Gia đình có trẻ em
Deluxe Cửa Sổ
Đã ở 3 đêm vào Tháng Tám 2015
Location location and value
Location and value
Great tour desk needs more excitement and displays
Đã nhận xét vào 16 Tháng Tám 2015

Kaitlin từ Nam Phi
Du lịch một mình
Deluxe Cửa Sổ
Đã ở 2 đêm vào Tháng Tám 2015
Old Quarter accommodation
Location, service and convenience
Perfectly located in the old quarter. Room size and amenities very satisfactory. Staff are extremely helpfull and professional.
Đã nhận xét vào 14 Tháng Tám 2015

John từ Anh (UK)
Gia đình có trẻ em
Phòng Superior
Đã ở 2 đêm vào Tháng Tám 2015
Very accommodating for enjoyable stay.
The staff, the managers, the extra touches.
Very comfortable. I was disappointed that it stated on Trip Advisor that it offered free breakfast and when we did book we went through Agoda and hadn't realised that breakfast wasn't included. But the hotel were able to accommodate our needs. It's got everything you need for a fab city stay. It's right in the centre of the old quarter, but it doesn't prevent a peaceful night's sleep and a relaxing stay amongst the hub bub of Hanoi. When I return, I will definitely stay in what became my second home.
Đã nhận xét vào 12 Tháng Tám 2015

Bhargav từ Ấn Độ
Gia đình có em bé
Đã ở 2 đêm vào Tháng Tám 2015
Excellent hospitality and service!
Prime location in the old quarter, Room standard, excellent Hospitality and service and
We stayed in the family suite room and were delighted to have our room upgraded. The hotel is located in the best possible locations in the Old Quarter, a stones throw from all the shopping areas, street food stalls and Hoan Kiem Lake. Although it appears to be in a crowded area, the sound from the streets did not really bother us Infact, we enjoyed the steet side view from our balcony!The breakfast is good value for money and has a good spread. Excellent hospitality from the staff who met all our requirements. A must stay if you want to explore the Old Quarter.
Đã nhận xét vào 11 Tháng Tám 2015

Randall từ Costa Rica
Cặp đôi
Đã ở 1 đêm vào Tháng Tư 2015
Fantastic, best in class around old quarter
Staff, location, food
Amazing always staying at Essence, already stayed few times before and always is a pleasure and great experience. Enjoyed even staying at the hotel having a great meal or massage.
Đã nhận xét vào 28 Tháng Bảy 2015

George từ Hoa Kỳ
Gia đình có trẻ em
Phòng gia đình
Đã ở 3 đêm vào Tháng Bảy 2015
Great boutique hotel in the heart of Hanoi
Location, service, comfort
It started out a bit rocky. I had booked the family room (two connected rooms) for our family of four through Priceline (but which then kicks over to Agoda). The rate as I was given to understand was for four persons. However, Priceline's website would only allow you to select two persons for the family room (other sites like Agoda will allow four). Therefore, when we arrived the hotel asked us to pay extra (breakfast) for the two additional persons in our group. After some lengthy discussion with the hotel they agreed to waive the extra charge. This problem was entirely due to Priceline's web feature that will not allow selection of more than 2 persons for a room. With everything set right we got about enjoying our rooms and stay in Hanoi. The location of the hotel is great within the heart of the Old Quarter and easy walking distance to Lake Hoan Kiem. The rooms were very clean and comfortable. The breakfast buffet selection was great with lots of fresh fruits and Vietnamese specialties. The staff were very attentive. I would stay here again should I be in Hanoi. A minor annoyance at the end. The hotel wanted us to wait during check out so that they could ostensibly check our room for any items we may have left behind, but I am sure it was to see if we had made off with any of the hotel's things. But even with that my family and I loved our stay at the Essence.
Đã nhận xét vào 21 Tháng Bảy 2015

andrea từ Úc
Cặp đôi
Đã ở 1 đêm vào Tháng Bảy 2015
Great hotel
Location service and restaurant are all fabulous
The experience was really good. Staff were helpful and the rooms are quiet and had a comfortable bed
Đã nhận xét vào 18 Tháng Bảy 2015

Omer từ Israel
Cặp đôi
Deluxe Cửa Sổ
Đã ở 1 đêm vào Tháng Bảy 2015
Great hotel
Service, travel agent
Đã nhận xét vào 10 Tháng Bảy 2015

sureka từ Singapore
Cặp đôi
Phòng Superior
Đã ở 3 đêm vào Tháng Bảy 2015
Lovely hotel
Rooms were comfortable and quiet. Location was ideal. Staff were very helpful and friendly.
Room was really relaxing and quiet. Location was perfect. Staff were very helpful and friendly.They help us get tickets for the water puppet show.Everything was walking distance. I liked that they had a laptop in the room for us to use.
Đã nhận xét vào 09 Tháng Bảy 2015

Audrey từ Hoa Kỳ
Cặp đôi
Phòng Junior Suite
Đã ở 2 đêm vào Tháng Bảy 2015
Great Location! Great Service!
Location, friendly staff, comfort
We loved the Essence Hotel. It was clean and friendly and we were treated very well when we arrived and the entire time we were there. Really amazing service. Food was nice although we only had the breakfast there.
Đã nhận xét vào 08 Tháng Bảy 2015


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