Xuất sắc 9,3
dựa trên 550 đánh giá

Những nhận xét mới nhất của khách hàng

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Xuất sắc



từ 550 nhận xét
  • Điều kiện vệ sinh khách sạn 9,4
  • Tiện nghi 9,2
  • Vị trí 9,5
  • Tiêu chuẩn/chất lượng phòng 9,2
  • Thái độ phục vụ 9,4
  • Đáng giá tiền 9,2
  • Thức ăn/Bữa ăn 8,8
Sắp xếp theo

Pavlos từ Hy Lạp
Đi công tác
Đã ở 3 đêm vào Tháng Ba 2015
Great value and location
Service was excellent throughout, breakfast very good and nice selction, location brilliant and good for local restaurants and cafes, shopping.
Stay was very good, but can only vouch for the new wing as i stayed there. Staff were excellent from top to bottom. Rooms a little small but still very cosy and comfortable. Double glazed windows so noise form outside down to minimum. Would stay again for sure
Đã nhận xét vào 10 Tháng Ba 2015

Ba từ Việt Nam
Du lịch một mình
Đã ở 2 đêm vào Tháng Hai 2015
Good location, very lovely friendly staff
staff, location, clean
Good stay, the staff is nice and helpful, good location
Đã nhận xét vào 09 Tháng Ba 2015

Cu từ Hoa Kỳ
Đi công tác
Đã ở 1 đêm vào Tháng Ba 2015
Great services
Staff is very attentive, responsive and pleasant.
Great experience and will go back next time for sure
Đã nhận xét vào 03 Tháng Ba 2015

Raewyn từ New Zealand
Du lịch một mình
Phòng Junior Suite
Đã ở 3 đêm vào Tháng Hai 2015
Unbelievable customer service
Customer service, food, room
I have stayed in many hotels around the world and have to say this really was the best hotel for customer service I have ever been in. Their attention to detail is not like anything I have seen before. They also love to chat with you (if anything a little too long, but still I'm not complaining) and really know how to talk to a western tourist. Whoever trained these staff really know what they are doing, and clearly the staff enjoy their job too! That is the greatest part of it. As another reviewer stated "I want to move in here and stay forever!"
Đã nhận xét vào 23 Tháng Hai 2015

Andrew từ Hoa Kỳ
Cặp đôi
Deluxe Cửa Sổ
Đã ở 2 đêm vào Tháng Hai 2015
A wonderful choice
location, cost, wonderful and helpful staff
This is a wonderful small hotel located in the heart of Hanoi's old town. From here one can walk to all the major tourist and historic sites in this city. We found the staff to be very helpful and courteous, and a delight to interact with. The hotel itself is very clean and well organized. Our room was very clean and funcional, yet had small flourishes such as candies and sweets as part of the upcoming Tet New Year. Many small restaurants and coffee houses are in the immediate area. The area of old town is a scene of very crowded streets and you must use caution when walking as a pedestrian. We definitely will return to this hotel.
Đã nhận xét vào 15 Tháng Hai 2015

Yu từ Singapore
Du lịch nhóm
Đã ở 1 đêm vào Tháng Giêng 2015
good location
good location, good services and clean
the staffs were very good, nice and recommended alot places for food and shopping. hotel is very clean but the shower heater not very stable. other than that, all are good!
Đã nhận xét vào 03 Tháng Hai 2015

Michael từ Anh (UK)
Cặp đôi
Deluxe Cửa Sổ
Đã ở 2 đêm vào Tháng Giêng 2015
Recommendation - Essence Hanoi Hotel
Very comfortable. Quiet room even in the centre of Hanoi , staff extremely helpful
Very enjoyable
Đã nhận xét vào 29 Tháng Giêng 2015

Aditya từ Ấn Độ
Cặp đôi
Phòng Superior
Đã ở 3 đêm vào Tháng Giêng 2015
5 STra service for a 3 Star Price
Service, Staff and Location
We did not quite believe the many positive reviews the hotel had but the service blew us away. Very happy with the staff and the care they take of the guests. The Breakfast is good and the location smack in the middle of old quarters
Đã nhận xét vào 26 Tháng Giêng 2015

Warren từ Singapore
Đi công tác
Phòng Superior
Đã ở 4 đêm vào Tháng Giêng 2015
Superb Stay!
Attentiveness, accessibility, great service!
Pleasant stay, impeccable service (from top-up SIM card, to arrangement for taxis)
Đã nhận xét vào 23 Tháng Giêng 2015

Emily từ Úc
Du lịch một mình
Deluxe Cửa Sổ
Đã ở 1 đêm vào Tháng Giêng 2015
Fantastic hotel
Very central location, excellent customer service and comfortable rooms
My friend and I travelled around Vietnam for 12 days and this was easily the best hotel we stayed at during our entire trip. The staff were extremely friendly and welcoming and more than happy to answer any questions we had. They also upgraded our airport transfer vehicle to a bigger car for no extra charge just so that we felt more comfortable on the journey home. The rooms themselves were very clean, nicely decorated and comfortable. The hotel is also very centrally located, being within walking distance or just a short taxi trip to all the major attractions in Hanoi and is surrounded by restaurants and bars. The breakfast was also delicious and excellent value for money. Overall I highly recommend staying at this hotel during your time in Hanoi!!
Đã nhận xét vào 22 Tháng Giêng 2015


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