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từ 741 nhận xét
  • Điều kiện vệ sinh khách sạn 9,4
  • Tiện nghi 8,5
  • Vị trí 9,5
  • Tiêu chuẩn/chất lượng phòng 9,3
  • Thái độ phục vụ 9,4
  • Đáng giá tiền 9,3
  • Thức ăn/Bữa ăn 8,5

Chong H.
Singapore
10 Tháng Bảy 2016
Disappointing experience in Hanoi
I have booked for this Meracus hotel initially but was only informed that there was no room available when I arrived at the hotel. Then the hotel staff brought me to their sister company (a few streets away), Meracus 2 hotel and informed me that my room was upgraded. This "upgraded" room required me to walk up two more floors which was the hotel's store room level. I found all these lousy arrangements and excuses "bull-shit" ... I felt that the treatment between Caucasians and Asians is very different. I will NOT recommend this hotel to anyone!!!

JUTHATIP R.
Thái Lan
26 Tháng Sáu 2016
Best location in Hoan Kiem Lake with reasonable price
Excellent service, Good location, Fair breakfast, Clean room with good bathroom with shower spray which helps me to relax a lot after long day of sightseeing. And thank you for your setting up for my mom's birthday! It was my mom's first time in foreign country. Your hotel makes her LIFE TIME MEMORY. Thank you for everything.

Co H.
Canada
07 Tháng Sáu 2016
Had a great time
The location is near the lake as well as all the surrounding things to do. Staff was professional and the rooms were cleaned and gave a welcoming feel. There was a small window which I appreciate as the rooms are quite small. Would definitely book again when I go back.

TRANG H.
Việt Nam
31 Tháng Năm 2016
love this hotel
four times staying at this hotel and never regret for the choice so far. greatest one in town

Van T.
Việt Nam
07 Tháng Năm 2016
Location and friendly staff
Very nice hotel with good location: walking distance to the lake.....

Lynn T.
Singapore
19 Tháng Tư 2016
Meracus Hotel
Meracus Hotel is located in a shoe district so most shops selling bags, shoes and more shoes. Have a few selection of spa. Food places can be found but not much selection as compared to staying near Old Quarter Hoam Kiem District. Traffic still easy to navigate. Also near their local wet market. Hotel buffet selection is very limited but the polite staff and clean big room made up for this shortage. Overall a good place and worth your money.

Gary H.
Úc
11 Tháng Tư 2016
Location- Close to the Lake and plenty of local interest
The Meracus 2 is the flagship and its easy to see why. The suites are great. Very large and with great facilities. What makes the Meracus hotels is the staff. Nothing is too much for them and they are so genuinely helpful and caring. I would return to this hotel again and again!

Maria P.
Việt Nam
09 Tháng Tư 2016
Amazing hotel. Great personnel
Great experience

HYUNJIN C.
Hàn Quốc
08 Tháng Tư 2016
The service is just amazing!
Fully satisfied with wonderful services and really appreciated with all their support especially during pouring time! Thanks again!

Mei L.
Malaysia
03 Tháng Tư 2016
Great boutique hotel!
I stayed at this lovely hotel for 3 nights and it was great! The staff was very friendly and always willing to help out. The room was amazing and very clean. Location is in the old quarter and close to the lake. Highly recommended and I will definitely return to stay here again!