Rất Tốt 8,0
dựa trên 775 đánh giá

Những nhận xét mới nhất của khách hàng

Xem nhận xét theo nhóm
Rất Tốt



từ 775 nhận xét
  • Điều kiện vệ sinh khách sạn 8,1
  • Tiện nghi 7,0
  • Vị trí 8,0
  • Tiêu chuẩn/chất lượng phòng 8,2
  • Dịch vụ 8,4
  • Đáng giá tiền 8,4
  • Thức ăn/Bữa ăn 7,2
Sắp xếp theo

Eunice từ Philippines
Du lịch cặp đôi
Superior
Đã ở 4 đêm vào Tháng Năm 2016
Value for money
We enjoyed our stay at Hanoi Serenity Hotel. The staff was very accommodating especially Joy. She went beyond what she needed to do to help in our unfortunate travel mishap. We very much appreciate her help and concern. The food is also good. My husband and I enjoyed the breakfast especially their pho. The hotel is also accessible and a stone's throw away from Hoan Kiem Lake and a lot of restaurants.
Đã nhận xét vào 20 Tháng Năm 2016
Bạn có thấy nhận xét này hữu ích?

Alex từ Hoa Kỳ
Du lịch một mình
Superior
Đã ở 2 đêm vào Tháng Tư 2016
good value
hotel a bit old, but good value.
Đã nhận xét vào 20 Tháng Năm 2016
Bạn có thấy nhận xét này hữu ích?

Gemmafe từ Philippines
Du lịch cặp đôi
Superior
Đã ở 2 đêm vào Tháng Năm 2016
Woth the stay
We loved our stay at the hotel. The staff are nice especially Mr. Lee, they were so accomodating and friendly. We got more than the price of the room. Nothing to complain. The room is clean and yummy breakfast was served well.
Đã nhận xét vào 12 Tháng Năm 2016
Bạn có thấy nhận xét này hữu ích?

Justin từ Hoa Kỳ
Du lịch một mình
Superior
Đã ở 1 đêm vào Tháng Năm 2016
Good Value
Rebranded from Rising Dragon Hotel, this hotel provides very good value. It's centrally located and pretty quiet, away from all the noise. Staff was nice and helpful.
Đã nhận xét vào 07 Tháng Năm 2016
Bạn có thấy nhận xét này hữu ích?

Georg từ Đức
Du lịch một mình
Superior
Đã ở 1 đêm vào Tháng Tư 2016
good choice
very pleasant experience, super helpful staff
Đã nhận xét vào 03 Tháng Năm 2016
Bạn có thấy nhận xét này hữu ích?

Lise từ Úc
Đi công tác
Superior
Đã ở 4 đêm vào Tháng Tư 2016
Friendly, helpful staff but not terribly good value for money
First, the staff were great - always friendly & helpful. Regarding the room (I was in 702), I had booked the most basic/cheapest so I didn't have high expectations. It was really small which was ok. The bed was really comfortable and the sheets were cotton. The rooms was fairly quiet in terms of outside noise which was great. It had no natural light - ok, it was a cheap room (and this was actually good in the mornings when I wanted to sleep in - nice & dark). A safe in the cupboard would be great. Not so good was the air conditioner which was useless - it was constantly set at 16 degrees but barely reached the point of being cool. It wasn't even summer or very hot when I stayed and I was a little uncomfortable during the nights. Either it needs to be repaired/replaced or, at the very least, replaced it with a fan. The bathroom was basically clean but there were mold stains in the shower that made it seem unclean. The shower curtain needs a wash or replacing (a bit of mold around the bottom) and there needs to be something you can put your soap on in the shower. I hired a bicycle which did the job but was pretty crappy for the price (compare the discounted rate of VND 70,000/day for a basic VNese bike with a basket that was unwashed, had inconsistent breaks, no helmet & a tyre that would sometimes go flat, to the same sort of basic bike in Hoi An for VND 40,000/day or a quality international brand bike (Giant) in Nha Trang with a helmet, gears and in great condition for VND 110,000/day). Staff organised a car to the airport for VND 200,000 which was excellent value. Summary: staff are great; while the room was small, some aspects were comfortable but other parts definitely need some work; I don't think it is great value for money; facilities are a mix of good & so so. Would I return? No, I would probably try somewhere else next time to see how it compares.
Đã nhận xét vào 23 Tháng Tư 2016
Bạn có thấy nhận xét này hữu ích?

KOW từ Malaysia
Đi công tác
Superior
Đã ở 2 đêm vào Tháng Tư 2016
Helpful staffs
Other than the crack toilet bowl, the room is nearly perfect for a simple cost like this.
Đã nhận xét vào 22 Tháng Tư 2016
Bạn có thấy nhận xét này hữu ích?

Sophia từ Việt Nam
Du lịch một mình
Superior
Đã ở 2 đêm vào Tháng Tư 2016
Worst hotel I've ever stayed
Near a market so the street very dirty. Breakfast is very poor. Room is on ly 6-7 sqm (they wrote it 18 sqm) and smells bad. I booked and paid for 3 days but after first day, I moved to another hotel. Don't understand why this hotel could get 8.1 average.
Đã nhận xét vào 19 Tháng Tư 2016
Bạn có thấy nhận xét này hữu ích?

romain từ Cambodia
Du lịch cặp đôi
Superior
Đã ở 1 đêm vào Tháng Tư 2016
Perfect staff !
Our stay at this hotel was a charm. We were on a late check-in due to the plane's schedule, and were warmly welcomed at 1:45am. (Private taxi a bit overpriced, but ok for a pickup at 1am : 19USD) We've been upgraded to the hotel suites (instead of our two superior rooms) which are wide, comfortable and offer a nice view on the city from its balcony. Water pressure and temperature perfect. Cleanliness in the room perfect (the carpets in the hallway need to be replaced because of stains) Breakfast just fine. Rate : bargain (you get a lot for a very cheap price : booked online with ag*da) I'd like to insist on the kindness of the staff who spontaneously proposed to keep our luggage during the day, open a room to take a shower before we get to the train station (checked out already in the morning)... Or even keep our extra luggage for 4 days when in Sapa in the north ! Just one (little) negative point : they are (a little) insisting in knowing your schedule to propose you extra tours... But not stalking at all !
Đã nhận xét vào 18 Tháng Tư 2016
Bạn có thấy nhận xét này hữu ích?

Laura từ Anh (UK)
Du lịch cặp đôi
Superior
Đã ở 3 đêm vào Tháng Tư 2016
Great value! Great staff!
The staff are really professional and just so lovely!! Breakfast is included and is really good! (baguette, eggs how you like, salad, coffee etc). The location is perfect, walking distance to everything but not in a party zone so you can sleep. Only two negatives: room was kind of damp, but this is Hanoi so everywhere is damp. The air con worked well. The other problem is the rooms aren't soundproofed at all so we were woken up by our inconsiderate neighbours next door. But hopefully you will have better neighbour luck when you stay here, which you should because of the staff, breakfast, location and value for money. Oh and the internet is excellent too!!!! Recommended!
Đã nhận xét vào 17 Tháng Tư 2016
Bạn có thấy nhận xét này hữu ích?


1

2

3

1234

Bắt đầu ở đây và chọn chương trình yêu thích của bạn: