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Tuyệt vời
8,3
từ 1686 nhận xét
Điều kiện vệ sinh khách sạn
8,2
Tiện nghi
7,7
Vị trí
8,7
Tiêu chuẩn/chất lượng phòng
8,3
Thái độ phục vụ
8,6
Đáng giá tiền
8,5
Thức ăn/Bữa ăn
7,6

10 LILY E.
Australia
14 Tháng Mười Một 2015
Would absolutely recommend this hotel.
Nice/ clean rooms, staff, location, breakfast and the kind manager
We could say the location was excellent and very convenient,especially for my mother's mobility issues.The staff were friendly and competent enough to meet our needs and provide us with all the necessary help and information to make our stay at the hotel as pleasant as possible. Peter the hotel manager was so kind in helping us an excellent trip to Halong Bay on luxury 4 star cruise Glory Legend Cruise. Our room was extremely clean with 2 big window facing to the city views. Would absolutely recommend this hotel.

10 Moritz J.
Germany
03 Tháng Mười Một 2015
Great stay!!!
Super friendly staff, good guidance and super service
I had a great stay! The hotel has a great location, super friendly and forthcoming staff!

9,7 Tung N.
Vietnam
29 Tháng Mười 2015
Great staff, great location
Staffs are friendly, room is clean
I am happy with the hotel

9,3 Lan H.
Vietnam
29 Tháng Mười 2015
good
good
good

10 Hung L.
Vietnam
30 Tháng Mười 2015
best 3 star hotel in Hanoi
rooms, staff, location and service
My stay at Thaison Palace Hotel 's just perfect. Room was clean, spacious and full of fresh air. Staff is the highlight for this hotel when they worked hard, helpful and honest. We booked the trip to Halong Bay via this hotel travel desk ( Peter, hotel manager handled it) and got more than expected. We will come back this hotel next time.

8,3 Faridah M.
Australia
18 Tháng Mười 2015
Value for money.
friendly staff, central location, clean
Wish there were tea n coffee in the room as there was no room service. Room service food was bought from outside and had my dinner out of styrofoam containers with plastic cutlery. There are many cafés outside and I could have gone out but I was very tired. Also I booked thro the hotel a transport from airport and it came 40mins after my arrival time!

9 Christiaan V.
South Africa
05 Tháng Mười Một 2015
Good value for money.
Location, Friendly staff, Good facilities.
We really enjoyed our stay at Thaison Palace Hotel. The staff members were very friendly and they always tried to help us with any information that we needed.

7 mako I.
Japan
10 Tháng Mười 2015
Hotel staff is always very friendly.
hotel staff is very friendly as usual and situated near by the lake and there are many local restaurants within walking distance.

9 Timothee D.
France
14 Tháng Mười 2015
Outstanding Service
The service, the comfort, the friendly staff
Our stay was overall very satisfying. The staff's service is great, despite the fact that not all understand english very well, they will always get back to you and solve your issues in a very satisfying manner. The room was comfortable, the bathroom's cleanliness could have been a lot better (humidity is an issue - stains of humidity on the ceiling of the bathroom for example). Located in the old quarter. It has advantages and inconvenients. It is close to many busy streets, with bars etc, and the roads are an absolute nightmare to cross - but this seems to be the case everywhere in Hanoi.

10 Lucita C.
Philippines
01 Tháng Mười 2015
Amazing stay
Friendly staff, good location, made us feel at home
We had an amazing stay at the Thaison Palace Hotel! The staff were very attentive and friendly and made sure that we had everything we need. The rooms are big and they even upgraded our booking to a larger room. Also the staff can help you book tours if you want to go to Halong Bay and other tourist spots. The location of the hotel is in the Old Quarter which is a good location for tourists because it is near tourist spots and the market. Special thanks to Martin and Hien who made our stay very comfortable! Will definitely stay here when I get back to Hanoi! :)