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từ 1686 nhận xét
  • Điều kiện vệ sinh khách sạn 8,2
  • Tiện nghi 7,7
  • Vị trí 8,7
  • Tiêu chuẩn/chất lượng phòng 8,3
  • Thái độ phục vụ 8,6
  • Đáng giá tiền 8,5
  • Thức ăn/Bữa ăn 7,6

10 Gilbert R.
Singapore
22 Tháng Sáu 2015
Thaison Palace Hotel
Friendly staff, good location, good food
I enjoyed my stay at Thaison Palace Hotel mainly because of the friendly and helpful staff. They never failed to ask me and my wife every day how we were and if we needed any help. Any queries we had or any request for assistance was met with very quick and helpful response. Location-wise, it was in the Old Quarter and yet not in the noisy, bustling part. The breakfast buffet was good but it was always the same selection - that was my only gripe. Overall, a thoroughly enjoyable stay!

6,7 mako I.
Japan
18 Tháng Sáu 2015
Staffs are very well educated.
Staffs are well educated and are very friendly, location is very good for both business and sightseeing.

8,7 yoon C.
South Korea
21 Tháng Sáu 2015
Nice hotel
Good bed. Helpful staff. Price worth.
I want to recommend this hotel. Location and hotel staffs are very kind and helpful. Room is big enough for 2. Could see city view from 8th floor room. Better than the price.

9,7 david G.
New Zealand
06 Tháng Sáu 2015
Best little hotel in Hanoi
staff, position, food
Excellent, nothing was too much trouble for the staff. Jo was very helpful, good sense of humour as they all had. Mr Hien was always smiling and very helpful.

8 Adnan A.
Kuwait
04 Tháng Sáu 2015
decent hotel with friendly staff
location, value for money and friendliness of staff
Good

10 Sissi S.
China
24 Tháng Sáu 2015
Warmest Stay during my trip
friendly staff, big room, value for money
Thaison Palace is my first stop during the Vietnam trip. They arranged a very friendly driver to pick me up at the airport who help me exchange for local money & sim card. The hotel staff all spoke very fluent English and very professional. They even made traveling maps for their customers - very helpful. And the location is better than I expected - only 3 min walk to the big lake. I enjoyed walking along the river at the early morning watching the locals doing exercise. Very relaxing. The room arranged for me is huge, with two king-size bed inside. Definitely a bonus. When I fell ill the day to leave, all the staff try their best to help and look after me. They bought porridge, medicine and supplements outside and only charge me for 1 dollar! Unbelievable lucky to find this warm place in Hanoi.

9,7 david G.
New Zealand
06 Tháng Sáu 2015
Top 3 star Hotel
Staff excellent, Joe very good and helpful, he had great sense of humour. Mr Hien excellent also as was all the staff, the girls were magnificent. Great location. Nothing too much trouble for anyone
A very good report of this hotel, it was lovely to stay, bwill return at a heartbeat.

8,7 Wu H.
Singapore
07 Tháng Sáu 2015
Nice place and friendly staff.
Great service, friendly and helpful staff. Make us feel welcome and good recommendation of places to visit.
Overall stay is pleasant and nice, helpful staff. Great service provided from the staff. The room which we stayed in is clean and tidy, however the air conditioning unit can be improved as it took quite some time to cool the room.

6,3 Muhammad R.
Singapore
28 Tháng Tám 2015
good stay
location, friendly staff, decor

10 Hien T.
Vietnam
26 Tháng Năm 2015
We have a great time in this hotel
Staffs . Breakfast . Location
We have a great time in this hotel , we will come back for next visit . Thank you very much