arrow-up-icon
Trở lại trang thông tin khách sạn

Những nhận xét mới nhất của khách hàng

Xem nhận xét theo nhóm
Tất cả các nhận xét (1686)

Đi công tác (177)

Du lịch cặp đôi (719)

Du lịch một mình (334)

Gia đình với trẻ nhỏ (153)

Gia đình với trẻ lớn (144)

Du lịch nhóm (159)

Tuyệt vời
8,3
từ 1686 nhận xét
Điều kiện vệ sinh khách sạn
8,2
Tiện nghi
7,7
Vị trí
8,7
Tiêu chuẩn/chất lượng phòng
8,3
Thái độ phục vụ
8,6
Đáng giá tiền
8,5
Thức ăn/Bữa ăn
7,6

9,7 Lucas K.
United States of America
07 Tháng Năm 2015
Exceeded our expectations
The staff upon arrival and throughout our stay were ice edible welcoming, helpful and gracious. The breakfast buffet was plentiful, full of variety and delicious. And the rooms were clean, beds huge!
Our stay was splendid. Can't begin to express how helpful the staff were. They offered advise for further travel, were always gracious and helped book train tickets and future accommodations. The beds were huge, comfortable, and the rooms clean. Breakfast was delightful, flavorful, and bountiful! I highly recommend staying is this 5 star accommodation!

9,7 Rowell M.
Philippines
04 Tháng Năm 2015
Thaison palace hotel. Thumbs up
Good and friendly staff, clean and nice rooms and good location
It was such a pleasure to stay in Thaison palace in hanoi. Staff are really friendly as acommodating. They really are nice. Rooms are clean and good lication too

10 Man T.
Singapore
24 Tháng Năm 2015
Best of the best
Staff, breakfast and rate
Having a wonderfull time during staying there. The staff are very helpful for directly me to some shopping area, the room rate is very reasonable. Besides, the room was very tidy, clean and comfortable.

7,3 Kin Y.
Malaysia
30 Tháng Tư 2015
great location aquarius
location, staff
We had been move to a sister hotel as the room we booked had some piping issue. The Aquarius hotel is nearer to the lake, great location.

6,7 Lisa B.
New Zealand
26 Tháng Tư 2015
Fabulous service
the staff service, very well spoken English, and the location.
I have to say the service from.this hotel was exceptional. Very friendly and well spoken English. I went on 2 tours thru this hotel and both were professional and of a high standard. Had a great time! Highly recommend. the rooms are very worn and the bathrooms aren't that good. Very small Shower with either shower curtain that sticks to you so you can't wash it's that small or shower doors. The floor of shower is showing marks of hard wear. The room is big and the bed is comfortable. Always clean and nice sheets On bed. Towels were quite well worn in bathroom. I would recommend this hotel for its service but if your looking for a nice hotel room as well I think you would be better to pay a bit more for somewhere else.

8,3 Ly H.
Vietnam
19 Tháng Tư 2015
it values money.
good location, friendly staff, prompt support
Good!!

9 Vijaya A.
Malaysia
19 Tháng Tư 2015
Great location
The hotel is located in the old quater and it was easy to go around the old quarter from and to the hotel. Staffs were very friendly and the welcoming was really warm.
The hotel's breakfast menu was nice even though the restaurant was cramped. Overall staying experience was great...

9,7 Woranat G.
Thailand
18 Tháng Tư 2015
1.Location
1.Location 2.Performance of Staff 3.Value of Money.
At first , We arrived to Hanoi , we don't know How to go the Hotel?? and I contact to Hotel by phone to pick us up to Hotel. Only 1 Hour we arrived to the Hotel. We got some smile from Hotel staff , Their take care and interested us as we are Vietnamese. Our concerned thing clear by now. Hotel staff advise us about the attraction in Hanoi , Food , Travel etc. So It's can help us to live and learn like a real Vietnamese. (Thank you) . About Room , It's make us surprised about value of money that we pay . It's worthwhile and we got a nice cleaning room , good facilities. and Hotel located on a nice location. Next trip , Our destination to go to SAPA and We will stay in Hanoi before go to SAPA. Sure We will stay here again.

7,7 Taekyu H.
South Korea
17 Tháng Tư 2015
Very good deal.
It had great value for the price.
I've tried 5 star hotels in hanoi but the breakfast food were not so different compared to this hotel. It is a bit far from the main streets of 36 streets ( Ma Mai for instance) but very walkable. The service was excellent and I am certain that you won't feel so bad by using this hotel for this price ;)

10 Celia D.
United States of America
15 Tháng Tư 2015
welcome to Hanoi
Incredibly helpful staff, comfy rooms, delicious breakfast
We are loving it. Well located , the most helpful and friendly staff. Mr Joe the manager organized some great tris for us