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từ 1686 nhận xét
  • Điều kiện vệ sinh khách sạn 8,2
  • Tiện nghi 7,7
  • Vị trí 8,7
  • Tiêu chuẩn/chất lượng phòng 8,3
  • Thái độ phục vụ 8,6
  • Đáng giá tiền 8,5
  • Thức ăn/Bữa ăn 7,6

10 stephen F.
Australia
23 Tháng Bảy 2014
Wonderful Thaison Palace
nicest staff and beautiful and clean rooms.
Having never been to Hanoi, I had only Agoda to help me find a good place. Once arriving the city center, I began to wonder where I should stay. We arrived Thaison Palace after checking the Agoda. Then we learned how lucky for us to walk into this hotel! The hotel offered us a beautiful room with excellent quality amenities, from great tea and bath products to giant, plush bath towels. And the staff could not be better - friendly, helpful all the time. The manager Joe was super funny and he did his best job in arranging tours for us to Halong bay and Sapa. Thanks to hotel team, we had great 1st experience in Vietnam

9,7 Rebecca H.
Australia
11 Tháng Bảy 2014
Best stay in best hotel
Nice rooms and very clean. Excellent service and good location!
After stayed here for few days we found the hospitality from most of staff here: extremely friendly, helpful, funny of full joking. We agree that it was our favorite place of service. Their English was well, receptionist named Catherine able to speak French well with her charming smiles and face . I booked tour through them (Hanoi, Halong Bay, Sapa) and it was great. Everything was extremely well organised in order and other hotels/boat that we stayed at also had great service and kindness.

10 tariq N.
Australia
13 Tháng Bảy 2014
Good stay at Thaison Palace Hotel
Rooms were clean and nice decorated! Friendly staff and good location
Good hotel to stay and very cheap price when comparing with some other hotels with same level. I can honestly say by far staying at the Thaison Palace Hotel was by far the best accomodation We've experienced - ever! Lovely hotel and highly recommended!

8 Lynette B.
Australia
30 Tháng Sáu 2014
good hotel with friendly english speaking staff
hospitality, staff, and location in the old quarter
staff bent over backwards to assist in any way possible, their english was very good. Breakfast was good. In the old quarter where you have to walk everywhere

8,7 DAMITHA S.
Australia
27 Tháng Sáu 2014
very good hotel to stay in
convenient location, value for money, good staff
We booked two rooms, and they realised our situation, and we got a free upgrade to a family room. The staff is always there to help, The location is central to any destination.

10 malarvily N.
Malaysia
06 Tháng Bảy 2014
Wonderful stay and lovely hotel
The staff was new, clean and good location
We are very happy for the stayed at Thaison Palace Hotel recently. Everything-service, rooms, location, cleanliness, etc... is perfect. Because the hotel is located at Hang Voi street_ central of the old quarter, it's perfect for exploring the vibrant Old Quarter, Hoan Kiem Lake and St Joseph Cathedral, etc. The rooms are clean and quiet and has nice hot shower. Also, beds and towels are very clean and comfortable. Every staff is very friendly and helpful.

10 malarvily N.
Malaysia
06 Tháng Bảy 2014
Wonderful hotel
nice and clean hotel plus friendly staff
We stayed here for a total of 2 times before and after Halong Bay tour. The locality of the hotel could't be any better, close Hoan kiem Lake and Night Market...The room is spacious and clean. There's a computer in the room and the free wifi throughout the hotel is a bonus. The staff knew where everything was and advised us on the best way to get wherever we were going- excellent service. Highly recommended and thank you Kenny so much for your great offer for Halong Glory Cruise.

10 Sungsook K.
South Korea
21 Tháng Sáu 2014
comfortable
kind, clean, speedy
I am sure this is the best hotel which I have ever experienced. The room was wide, clean and comfortable, all the staffs were so kind and tried to approach every service as customer's standing, and breakfast was totally satisfied. As a result, I can recommend this hotel to everyone.

9,3 John F.
Mongolia
19 Tháng Sáu 2014
Superb Service
Staff service, buffet breakfast, centrally located
We have thoroughly enjoyed our stay at Thaison Hotel. The staff is very accommodating and willing to help guests with anything. Special mention goes to Joe, Jack and Catharine for making us feel at home in Hanoi. The room we stayed at was clean but the bathroom would need some refurbishing. I would highly recommend this hotel to anyone who visits the city.

4 Tan H.
Singapore
18 Tháng Sáu 2014
Don't expect too much from the low room rate
Staff attentive, helpful and friendly. Location is also a plus as it is in the old quarter area where all the activities are. Arrangement of tour can be done through them as they also own a tour agenc
So so as the room they provide is very basic with no window. Condition quite run down