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The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cruzada part of Legazpi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Vera Falls. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and outdoor pool on-site.
550 meters to Embarcadero
Front desk [24-hour]
Airport transfer
Free Wi-Fi in all rooms!
Breakfast [free]
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Breakfast [free]
Swimming pool [outdoor]
Restaurants
Room service [24-hour]
3 travelers have booked today.
Location rating score
Value for money | 8.0 |
Location rating | 8.4 |
Nearest airport | Legazpi Airport (LGP) |
Distance to airport | 550 m |
What public parks are close by Alicia Hotel & Restaurant?
While lodging at Alicia Hotel & Restaurant, indulge in your morning or evening walk at nearby park which include Renaissance Garden, Imelda Park, and Penaranda Park.
What are the property's policies for children's bedding at Alicia Hotel & Restaurant?
Alicia Hotel & Restaurant's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many rooms does Alicia Hotel & Restaurant have?
Alicia Hotel & Restaurant has a total of 32 rooms.
In which languages can Alicia Hotel & Restaurant's staff members communicate?
Alicia Hotel & Restaurant can converse up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.
What do travelers love most about Alicia Hotel & Restaurant?
Past guests that stayed at Alicia Hotel & Restaurant have given this property a rating of 8.421 for its outstanding location as the primary highlight for their stay.
What is the verified guest review consensus about Alicia Hotel & Restaurant's food?
69.0% of our past customer assessments have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Alicia Hotel & Restaurant down in the review.
What is the typical rating that verified Solo travelers' have given to Alicia Hotel & Restaurant?
Verified solo travelers that have stayed at this property have given Alicia Hotel & Restaurant an average rating of 8.4. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Couples' have given to Alicia Hotel & Restaurant?
Past couple travelers that have stayed at this property have given Alicia Hotel & Restaurant an average rating of 8.2. You can look up on more specific customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that verified Group travelers have given to Alicia Hotel & Restaurant?
Past group travelers that have stayed at this property have given Alicia Hotel & Restaurant an average rating of 8.4. You can look up more precise customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Alicia Hotel & Restaurant?
The nearest train, metro, or bus station is Legazpi City, 1876.22 m away from Alicia Hotel & Restaurant.
Experience Comfort and Convenience at Alicia Hotel & Restaurant
Welcome to Alicia Hotel & Restaurant, a charming 3-star hotel nestled in the heart of Legazpi, Philippines. With its prime location just minutes away from the airport, this hotel offers a perfect blend of comfort, convenience, and warm hospitality.
At Alicia Hotel & Restaurant, you can expect a seamless check-in process starting from 2:00 PM. The hotel boasts a total of 32 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling for business or leisure, you'll find everything you need for a relaxing stay.
Check-out is a breeze, with a generous time allowance until 12:00 PM. This gives you ample opportunity to enjoy a leisurely morning before bidding farewell to this delightful hotel. Take your time to savor a delicious breakfast at the hotel's onsite restaurant, or simply unwind in the cozy ambiance of your room.
Families traveling with children will find Alicia Hotel & Restaurant to be a welcoming haven. The hotel's child policy allows children between the ages of 2 to 12 to stay free of charge. This makes it an ideal choice for a family getaway, where you can create lasting memories without worrying about additional expenses.
In addition to its convenient location and comfortable rooms, Alicia Hotel & Restaurant also offers easy access to the airport, with a short travel time of just 5 minutes. Whether you're arriving or departing, you can enjoy a stress-free journey, allowing you to make the most of your time in Legazpi.
Experience the perfect combination of comfort, convenience, and affordability at Alicia Hotel & Restaurant. Book your stay today and discover the warm Filipino hospitality that awaits you.
Unwind and Indulge at Alicia Hotel & Restaurant's Entertainment Facilities
At Alicia Hotel & Restaurant, we understand the importance of relaxation and entertainment during your stay. That's why we offer a range of top-notch entertainment facilities to ensure that your time with us is truly unforgettable.
One of our standout features is our luxurious spa and massage center. Indulge in a soothing and rejuvenating massage session, expertly performed by our skilled therapists. Whether you prefer a Swedish massage to ease muscle tension or a traditional Filipino hilot massage to promote overall wellness, our spa is the perfect place to unwind and pamper yourself.
In addition to our spa, we also boast a well-equipped fitness center for those who want to maintain their fitness routine while traveling. Stay active and energized with our state-of-the-art exercise equipment, including treadmills, stationary bikes, and weights. Whether you're a fitness enthusiast or just looking to burn off some calories, our fitness center has everything you need for a satisfying workout.
With our exceptional entertainment facilities, Alicia Hotel & Restaurant ensures that your stay in Legazpi is not only comfortable but also filled with relaxation and excitement.
Alicia Hotel & Restaurant: A Haven for Sports Enthusiasts
Alicia Hotel & Restaurant in Legazpi, Philippines is a paradise for sports enthusiasts, offering an array of top-notch sports facilities. One of the highlights of the hotel is its stunning outdoor pool, perfect for a refreshing swim or a leisurely dip under the warm Philippine sun. With its crystal-clear waters and spacious deck area, the pool provides a serene and inviting atmosphere for guests to relax and unwind.
In addition to the outdoor pool, Alicia Hotel & Restaurant also boasts a well-equipped fitness center, ideal for guests who want to maintain their workout routine during their stay. The fitness center features state-of-the-art equipment, including treadmills, stationary bikes, and weights, ensuring that guests can engage in a comprehensive workout session.
Furthermore, sports enthusiasts can take advantage of the hotel's tennis court, where they can showcase their skills and enjoy a friendly match with friends or fellow guests. The well-maintained court provides a fantastic setting for some healthy competition and is suitable for players of all levels.
Whether you are a swimmer, a gym enthusiast, or a tennis player, Alicia Hotel & Restaurant has everything you need to stay active and have a memorable sports-filled stay in Legazpi, Philippines.
Unparalleled Convenience at Alicia Hotel & Restaurant
At Alicia Hotel & Restaurant, we prioritize your comfort and convenience above all else. Our range of top-notch convenience facilities ensures that your stay with us is nothing short of extraordinary. Enjoy the convenience of 24-hour room service, allowing you to indulge in delicious meals and refreshing beverages at any time of the day or night. Our dedicated staff is always ready to cater to your every need, ensuring that you have a memorable and hassle-free experience.
For those who prefer to dine in the privacy of their rooms, our room service is available to bring delectable dishes right to your doorstep. Whether it's a hearty breakfast to start your day or a late-night snack to satisfy your cravings, our room service is just a phone call away.
To ensure the safety and security of your valuables, we provide safety deposit boxes in each room. Rest easy knowing that your belongings are well-protected throughout your stay. Stay connected with loved ones or catch up on work with our complimentary Wi-Fi in all rooms and public areas. Whether you're lounging in your comfortable room or enjoying a meal at our restaurant, you can stay connected and share your memorable experiences with the world. With daily housekeeping, you can relax and unwind without worrying about the cleanliness of your room. Our dedicated team of housekeeping staff ensures that your room is always spotless and inviting.
Experience unparalleled convenience and comfort at Alicia Hotel & Restaurant. Book your stay with us today and enjoy a truly memorable experience in Legazpi, Philippines.
Convenient Transport Facilities at Alicia Hotel & Restaurant
At Alicia Hotel & Restaurant, we understand the importance of convenient transport options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay.
For travelers arriving by air, our hotel provides airport transfer services, allowing you to relax and start your vacation as soon as you land. Our friendly and professional staff will be there to greet you at the airport and whisk you away to our hotel in comfort and style.
If you're looking to explore the beautiful city of Legazpi and its surroundings, we also offer tours to popular attractions. Whether you want to witness the majestic Mayon Volcano up close or discover the stunning natural landscapes of the region, our knowledgeable guides will ensure an unforgettable experience.
Furthermore, we understand the importance of convenience when it comes to parking. That's why we provide a car park free of charge for our guests. You can rest assured knowing that your vehicle is safe and secure while you enjoy your stay with us.
At Alicia Hotel & Restaurant, we strive to make your stay as comfortable and convenient as possible. With our range of transport facilities, you can focus on enjoying your time in Legazpi without any worries.
Comfort and Convenience in Every Room
At Alicia Hotel & Restaurant, we prioritize the comfort and convenience of our guests. Each room is equipped with essential amenities to ensure a pleasant stay. With air conditioning, you can escape the tropical heat and relax in a cool and comfortable environment. Our rooms also come with a hair dryer, allowing you to style your hair effortlessly and save space in your luggage.
For your entertainment needs, each room features a television with satellite/cable TV channels. Whether you want to catch up on your favorite shows or unwind with a movie after a long day of exploring Legazpi, you'll have plenty of options to choose from. Additionally, a refrigerator is provided in each room, allowing you to store snacks and beverages, or even keep your leftovers fresh. At Alicia Hotel & Restaurant, we strive to provide you with all the necessary amenities to make your stay as enjoyable as possible.
Indulge in Culinary Delights at Alicia Hotel & Restaurant
At Alicia Hotel & Restaurant, guests are in for a treat with an array of dining options available throughout the day. Start your day off right with a visit to the hotel's coffee shop, where you can enjoy a freshly brewed cup of coffee and a selection of pastries. The coffee shop provides a cozy and relaxed atmosphere, perfect for catching up with friends or enjoying some alone time.
For a more substantial meal, head to the hotel's restaurant, where you can indulge in a variety of delectable dishes. The restaurant offers a diverse menu featuring both local and international cuisines, ensuring there is something to satisfy every palate. Whether you're craving traditional Filipino delicacies or international favorites, the talented chefs at Alicia Hotel & Restaurant will surely impress you with their culinary expertise.
In addition to the coffee shop and restaurant, guests can also take advantage of the convenient 24-hour room service. Whether you're craving a late-night snack or prefer to dine in the comfort of your room, the hotel's room service is always available to cater to your needs. With daily housekeeping ensuring a clean and comfortable environment, Alicia Hotel & Restaurant provides a truly delightful dining experience for all guests.
Enjoy Comfort and Convenience at Alicia Hotel & Restaurant
Alicia Hotel & Restaurant in Legazpi, Philippines offers a wide range of room options to suit every traveler's needs. From cozy Standard Single rooms to spacious Family Rooms, there is something for everyone at this charming hotel. The 1 Bedroom Superior room provides a comfortable stay with its 15 square meters of space and a plush Double Bed. For those traveling with family or friends, the Family Room offers 20 square meters of space with the choice of 2 Single Beds or 1 Double Bed. The Standard Double room is perfect for couples, featuring a cozy 15 square meters with a Double Bed. If you prefer a room with two beds, the Standard Two Single Beds room is an excellent choice. For a touch of luxury, the Suite Room offers 20 square meters of elegance with a Queen Bed. Lastly, the Superior Deluxe room provides 15 square meters of space with 2 Single Beds, ensuring a comfortable stay for guests. Booking any of these rooms on Agoda guarantees the best prices and a hassle-free experience, allowing you to focus on enjoying your stay at Alicia Hotel & Restaurant.
Discover the Vibrant Charm of Cruzada in Legazpi, Philippines
Nestled in the heart of Legazpi, Philippines, Cruzada is a vibrant and bustling neighborhood that offers a unique blend of modern amenities and rich cultural heritage. With its prime location, visitors to Cruzada can easily explore the city's top attractions, indulge in delectable local cuisine, and immerse themselves in the warm hospitality of the Filipino people.
One of the highlights of Cruzada is its proximity to the iconic Mayon Volcano. This majestic natural wonder is renowned for its perfect cone shape and is a must-visit for nature enthusiasts and adventure seekers. Whether you choose to hike up to the crater, take a scenic helicopter ride, or simply admire its beauty from a distance, the awe-inspiring presence of Mayon Volcano is sure to leave a lasting impression.
Aside from its natural wonders, Cruzada is also home to a vibrant food scene. From street food stalls to upscale restaurants, this neighborhood offers a wide array of culinary delights. Indulge in the famous Bicol Express, a spicy coconut milk-based dish, or savor the fresh seafood caught from the nearby waters. Cruzada is truly a food lover's paradise, where you can explore the diverse flavors of Filipino cuisine.
In addition to its natural and gastronomic attractions, Cruzada is also a shopper's delight. The neighborhood is dotted with local markets and souvenir shops, where you can find unique handicrafts, traditional clothing, and other souvenirs to bring back home. Take a leisurely stroll through the bustling streets, soak in the vibrant atmosphere, and discover the hidden gems of Cruzada.
Whether you're seeking adventure, culinary delights, or cultural experiences, Cruzada in Legazpi, Philippines has it all. Immerse yourself in the vibrant charm of this neighborhood and create unforgettable memories during your stay at Alicia Hotel & Restaurant.
Convenient Transportation Options from Legazpi Airport to Alicia Hotel & Restaurant
Located in the vibrant city of Legazpi, Philippines, Alicia Hotel & Restaurant offers a comfortable and convenient stay for travelers. When it comes to reaching the hotel from the nearest airport, Legazpi Airport, there are several transportation options available.
One of the most convenient ways to get to Alicia Hotel & Restaurant from Legazpi Airport is by taking a taxi. Taxis are readily available outside the airport terminal and provide a hassle-free journey to the hotel. The approximate travel time is around 15 minutes, depending on the traffic conditions. It is advisable to negotiate the fare with the driver before starting the journey.
Another option is to book a private airport transfer in advance. Many hotels, including Alicia Hotel & Restaurant, offer this service to their guests. This ensures a smooth and comfortable journey from the airport directly to the hotel. The hotel staff can assist in arranging the transfer, and the driver will be waiting at the airport to greet and assist with luggage.
For budget-conscious travelers, there is also a public transportation option available. From Legazpi Airport, you can take a tricycle or a jeepney to reach Alicia Hotel & Restaurant. Tricycles are a popular mode of transportation in the Philippines, and they are easily accessible outside the airport. Jeepneys, on the other hand, are larger public vehicles that follow fixed routes. Both options offer a unique and local experience, but they may take slightly longer than taxis or private transfers.
No matter which transportation option you choose, reaching Alicia Hotel & Restaurant from Legazpi Airport is a breeze. The hotel's convenient location in Cruzada, Legazpi ensures that guests have easy access to nearby attractions, shopping centers, and dining options. With its comfortable accommodations and excellent service, Alicia Hotel & Restaurant is the perfect choice for both leisure and business travelers visiting Legazpi, Philippines.
Conveniently Located near Key Landmarks and Attractions
Nestled in the bustling city of Legazpi, Alicia Hotel & Restaurant offers a prime location near several notable landmarks and attractions. Guests will find themselves just a stone's throw away from Embarcadero, a vibrant waterfront development that offers a wide range of dining, shopping, and entertainment options. Whether you're in the mood for a leisurely stroll along the promenade or want to indulge in delicious local cuisine, Embarcadero has it all.
For those looking to explore the city's cultural offerings, the hotel is also conveniently situated near the LKY Metro Transport and Hub. This transportation hub provides easy access to various destinations in the city, making it a breeze to visit popular attractions such as Renaissance Garden. This beautifully landscaped park offers a peaceful retreat where visitors can admire lush greenery and colorful flowers, making it the perfect spot for a relaxing afternoon.
Additionally, Alicia Hotel & Restaurant is in close proximity to practical amenities such as the Airport Parking Area and LCWD parking area, making it an ideal choice for travelers who value convenience. Whether you're traveling for business or leisure, this hotel's strategic location ensures that you can easily access essential services and explore the best that Legazpi has to offer.
A Culinary Delight at Alicia Hotel & Restaurant
When it comes to dining options, Alicia Hotel & Restaurant is surrounded by a plethora of delightful choices. Just steps away from the hotel, you can enjoy a mouthwatering pizza at Angel's Pizza - Yashano Mall or indulge in Filipino cuisine at Terminal 2, Legazpi Four Seasons Restaurant. For those craving Chinese dishes, Chef Lee and Hap Chan - Legazpi are just a short distance away. Pares King offers delectable beef stew and rice, while Weekends Restogrill Restaurant is perfect for those seeking a laid-back dining experience. If you're looking for a unique dining experience, Casa De Sikatuna Garden Restaurant and Kim's Bowl Food Garden are both worth a visit. And for a taste of local cuisine, La Roca Veranda Suites and Restaurant is a must-try. With such a diverse range of dining options near Alicia Hotel & Restaurant, you'll never run out of delicious choices during your stay.
Shop 'til You Drop at SM Savemore
Located just a stone's throw away from Alicia Hotel & Restaurant, SM Savemore is a shopping landmark that will satisfy all your retail therapy needs. This bustling shopping center offers a wide range of products, from groceries and household items to fashion and electronics. Step inside and immerse yourself in a world of endless choices, where you can find everything you need under one roof. Whether you're looking for the latest fashion trends, stocking up on essentials, or simply indulging in some retail therapy, SM Savemore has got you covered. With its convenient location near Alicia Hotel & Restaurant, you can easily pop in and out of this shopping haven to fulfill all your shopping desires.
Affordable Luxury at Alicia Hotel & Restaurant
Experience the perfect blend of comfort and affordability at Alicia Hotel & Restaurant in Legazpi, Philippines. With an average room price of just $46, Alicia Hotel offers exceptional value for money compared to the city's average price of $45. At this price point, you can enjoy all the luxurious amenities and services that Alicia Hotel has to offer without breaking the bank.
Step into one of the elegantly designed rooms and be greeted by a serene ambiance that guarantees a restful stay. Each room is thoughtfully furnished with modern amenities, including a plush bed, a flat-screen TV, and a private bathroom. Whether you are traveling for business or leisure, Alicia Hotel ensures a comfortable and convenient experience for all guests.
Indulge your taste buds at the hotel's renowned restaurant, where you can savor a wide array of delectable local and international cuisines. From sumptuous breakfast buffets to mouthwatering à la carte options, the restaurant caters to every culinary preference. With top-notch service and a cozy atmosphere, dining at Alicia Hotel & Restaurant is a truly delightful experience.
Book your stay at Alicia Hotel & Restaurant today and enjoy luxury at an unbeatable price. Experience the warm Filipino hospitality and create unforgettable memories in the heart of Legazpi.
Wonderful Stay at Alicia Hotel & Restaurant
At Alicia Hotel & Restaurant, guests can expect a truly wonderful stay filled with comfort, relaxation, and exceptional service. The hotel staff is incredibly helpful and accommodating, going above and beyond to ensure guests have a memorable experience. The restaurant is a highlight of the hotel, offering a nice facility and delicious food that will satisfy even the most discerning palate. With its peaceful and quiet atmosphere, Alicia Hotel & Restaurant is the perfect place to unwind and recharge. The convenient location near the airport is another plus, making it easy for guests to travel to and from the hotel. The rooms are clean, spacious, and well-maintained, providing a comfortable retreat after a long day of exploring. The friendly and amiable staff are always ready to assist with any requests, making guests feel truly valued. Whether staying for a night or longer, guests can expect a great time at Alicia Hotel & Restaurant, where the food is awesome and the hospitality is second to none.
Alicia Hotel & Restaurant: A Delightful Stay in Legazpi
Immerse yourself in a truly delightful stay at Alicia Hotel & Restaurant in Legazpi, Philippines. With its outstanding customer ratings, this hotel is a top choice for travelers seeking a memorable experience. The hotel's overall rating of 8.1 reflects the exceptional service and amenities that guests can expect during their stay.
One of the standout features of Alicia Hotel & Restaurant is its excellent value for money, scoring an impressive 8.0 in this category. Guests rave about the reasonable prices and the high-quality experience they receive in return. Whether you're traveling on a budget or looking for a luxurious getaway, this hotel offers exceptional value that will exceed your expectations.
The hotel's facilities also receive high praise, with a rating of 7.9. From the moment you step into the elegant lobby, you'll be greeted by a warm and inviting atmosphere. The well-maintained facilities provide a comfortable and convenient stay for guests of all ages. Whether you're looking to relax by the pool, unwind in the spa, or stay active in the fitness center, Alicia Hotel & Restaurant has you covered.
The hotel's location is another highlight, with a rating of 8.4. Situated in the heart of Legazpi, guests have easy access to the city's top attractions, including Mayon Volcano and Legazpi Boulevard. The hotel's strategic location allows guests to explore the beauty of Legazpi with ease.
The staff at Alicia Hotel & Restaurant also receive glowing reviews, with a performance rating of 8.4. Guests consistently mention the friendly and attentive service they receive from the hotel's dedicated staff. From the moment you check-in to the moment you check-out, the staff go above and beyond to ensure your stay is nothing short of exceptional.
Experience the charm and hospitality of Alicia Hotel & Restaurant in Legazpi, Philippines. With its outstanding customer ratings, this hotel is a testament to the positive experiences that await you. Book your stay today and create lasting memories in this beautiful destination.
Very good7.9
Facilities
Excellent8.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 1 year(s).
Provided by verified guests of
Excellent
Show reviews that mention
Airport transfer
Free Wi-Fi in all rooms!
Breakfast [free]
Air conditioning
Exceptional”
We stayed in Alicia Hotel for 3 days and 2 nights. We reserved a family room and were happy with it. It was spacious, clean and the aircon was cool. Our stay was quite enjoyable. They have complimentary breakfast though it was quite limited but still their food was delicious. It's a plus that they have very friendly staff.
Superb service! Very clean!”
We have a very good experience on this hotel. Staff are very helpful and the rooms are nice and clean. The location is also very good. Close to the beautiful tourist spots.
A nice hotel but with some Issues”
The Good: it is convenient to the convention center (5 min walking distance) and just a short ride to downtown. The staff are friendly and the restaurant staff were excellent. The room layout was fine and we could even see part of Mayon from the window. There are enough outlets to charge your devices and the desk was fine for working. It takes a minute or so but the hot water worked so that's a plus. The restaurant was nicely appointed and the food was good. It was a pleasurable dining experience. The Bad: The bathroom sink was clogged (very slow draining). There's no shower curtain or doors, so if you take a shower in the bath tub, water will get all over the floor. TV connection was poor so it was difficult to watch many of the channels. WiFi access to the Internet did not work. We told them and they restarted the access point (and perhaps their router too) but it could only maintain a connection for a minute or two before failing. It would go up for a minute, down for a minute, and back up. Very frustrating. We ended up having to use mobile data. There is no elevator so if you get a room on the 2nd floor expect to hoof it up. The day we checked in, they hadn't turned on the air conditioner in advance like many hotels will, so we sweltered for four or five hours before the room cooled down enough to be comfortable. After that though the AC was able to maintain a pleasant room temperature for the 7 days/6 nights of our stay. So, consider all these points when considering this property. If they fixed their WiFi I'd consider staying again, but otherwise not. (This was a working trip for me as an event photographer and I needed to upload photos every night, so having working Internet was important to me.)
Pleasant resort like feeling”
I was there for a convention and the wife tagged along. The single storey, non-linear concrete structures made the stay feel like a homier resort in the middle of city. The room was clean and neat, and the linens were fresh and crisp. The small pool looked inviting and would be good for children. The staff were very pleasant and accommodating to requests, particularly for early check in or for keeping pasalubong treats and frozen meals. The restaurant had a good selection of meals and the staff were attentive though they need more training on the vegetarian diets. For the price, don't expect too many frills but it was definitely value for money.
Friendly staff ”
We are a family of five (two adults and three children) and booked a family room at the hotel. Upon arrival, we discovered that the hotel is divided into two parts. The family room is located on the opposite side of the road, adjacent to the function room, while the swimming pool and restaurant are on the main side, requiring guests to cross a busy road to access these amenities. This important detail was not mentioned in the hotel description. I spoke with the receptionist to express my concerns about the room's location and requested a transfer to the other side, offering to switch to two separate rooms instead of a family room. However, this option was not available unless I cancelled the original reservation and rebooked, which resulted in a penalty for one day's charge and a higher cost for the two rooms. I also suggested staying in the family room for one night and moving to the other rooms the following day to avoid the penalty, but this was not permitted. Due to fatigue, I proceeded with the cancellation, paid the additional charges, and rebooked at the same hotel. In hindsight, I should have considered changing hotels, as the cost ended up being comparable to a better-rated hotel, which was the original reason for choosing this one. The rooms and amenities are outdated and in need of maintenance. We encountered insects in our rooms, inconsistent internet service, and multiple power outages during our stay. One of our rooms experienced flooding due to a malfunctioning air conditioner, necessitating a room change. The complimentary breakfast options are limited, consisting of a continental breakfast with two pieces of toast, a piece of fruit (either a banana or a slice of watermelon), butter, jam, and a choice of coffee or tea. Alternative drinks are not included and require an additional charge. On a positive note, the hotel staff is friendly and accommodating. However, I would not choose to stay there again or recommend it to others.