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Nestled in the heart of Lamai, Koh Samui, Banyan Tree Samui offers a perfect blend of relaxation and adventure for two travelers. Enjoy serene beaches, vibrant nightlife, and cultural landmarks like Wat Lamai. Unwind at the indoor pool, revive in the steam room, or relax on the secluded private beach. Each air-conditioned room features private balconies or terraces, with select accommodations boasting tranquil garden or breathtaking sea views. Indulge in spacious pool villas and take in stunning ocean vistas while exploring a wide array of activities designed to rejuvenate and inspire. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
560 meters to Lamai Beach
Check-in [24-hour]
Excellent room comfort & quality
Private beach
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
8 travelers have booked today.
Based on 1,651 verified reviews
9.6
9.6
9.6
9.5
9.1
8.9
Location rating score
Value for money | 8.9 |
Distance to city center | 10 km |
Location rating | 9.1 |
Nearest airport | Samui Airport (USM) |
Distance to airport | 8.5 km |
Does Banyan Tree Samui have bars on-site?
Experience your vacation the best way possible with Banyan Tree Samui's bar and poolside bar accessible right in front of your doorstep for when you need a sip or two.
Does Banyan Tree Samui provide airport transfer?
Banyan Tree Samui provides airport transfer service upon request with an additional charge of 2500 THB in local currency. To request, check the box on the booking form just before the payment page.
What type of water sports activities are available at Banyan Tree Samui?
Banyan Tree Samui features water sport activities such as water sports (non-motorized), and snorkeling for you to enjoy and sweat it out.
Does Banyan Tree Samui offer laundry services?
Yes! Banyan Tree Samui offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.
Is car parking available at Banyan Tree Samui?
Banyan Tree Samui has car park onsite free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What actions does Banyan Tree Samui take in terms of hygiene, safety, and cleanliness?
Banyan Tree Samui meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with first aid kit, temperature check for guests and staff, and doctor/nurse on call for extra safety precautions and hygiene protocols.
How many rooms does Banyan Tree Samui have?
Banyan Tree Samui has a total of 88 rooms.
In which languages can Banyan Tree Samui's employees communicate?
Banyan Tree Samui can speak in 5 languages and supports well-known languages such as English and Mandarin Chinese for travelers visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What is the average rating that past Business travelers' have given to Banyan Tree Samui?
Verified business travelers that have stayed at this property have given Banyan Tree Samui an average rating of 9.4. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
What famous natural sightseeing destinations are close to Banyan Tree Samui?
Banyan Tree Samui is located within Lamai, which makes it conveniently close to natural sights including Na Muang Waterfall, Namuang Safari Park, and Samui Elephant Sanctuary.
What time is check-in and check-out at Banyan Tree Samui?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.
Indulge in Luxury and Tranquility at Banyan Tree Samui (SHA Extra Plus)
Located on the stunning island of Koh Samui in Thailand, Banyan Tree Samui (SHA Extra Plus) is a 5-star hotel that offers an unparalleled experience of luxury, tranquility, and breathtaking natural beauty. With its impeccable service, world-class facilities, and stunning ocean views, this hotel is the perfect destination for those seeking a truly unforgettable getaway.
Check-in at Banyan Tree Samui begins at 03:00 PM, allowing you to start your vacation at your own pace. As you step into the elegant lobby, you will be greeted by the warm and friendly staff who are dedicated to ensuring your stay is as comfortable and enjoyable as possible. The hotel boasts a total of 88 luxurious rooms, each thoughtfully designed to provide a perfect blend of modern comfort and traditional Thai aesthetics. From the moment you enter your room, you will be captivated by the serene ambiance and the breathtaking views of the turquoise waters of the Gulf of Thailand.
When it comes to exploring the island, Banyan Tree Samui offers a convenient location. The hotel is situated just 10 km away from the vibrant city center, allowing you to easily access the bustling markets, vibrant nightlife, and cultural attractions that Koh Samui has to offer. Additionally, the hotel is only a 30-minute drive away from the airport, ensuring a hassle-free journey to and from the hotel.
Please note that Banyan Tree Samui has a child policy in place. While children are welcome at the hotel, there may be extra charges involved. The hotel does not allow children to stay free of charge. This policy ensures that all guests can enjoy a peaceful and relaxing environment during their stay.
Immerse yourself in the lap of luxury at Banyan Tree Samui (SHA Extra Plus) and experience the ultimate retreat in Koh Samui. Whether you choose to relax by the infinity pool, indulge in a rejuvenating spa treatment, or savor exquisite culinary delights at the hotel's restaurants, every moment at Banyan Tree Samui is designed to create cherished memories that will last a lifetime.
Indulge in Luxury and Entertainment at Banyan Tree Samui (SHA Extra Plus)
At Banyan Tree Samui (SHA Extra Plus), guests can expect a wide range of entertainment facilities that are designed to enhance their stay and provide a truly unforgettable experience. Whether you're looking to unwind and relax or engage in some exciting activities, this luxurious resort has something for everyone.
Indulge in a refreshing cocktail or a glass of fine wine at the stylish bar, where you can enjoy breathtaking views of the surrounding landscape. For those seeking ultimate relaxation, the spa offers a variety of rejuvenating treatments, including massages, hot tub sessions, and steamroom and sauna facilities. Immerse yourself in tranquility as you explore the lush gardens, perfect for a leisurely stroll or a peaceful moment of reflection.
If you're in the mood for some intellectual stimulation, the library is stocked with a wide selection of books and magazines. Additionally, the gift/souvenir shop offers a range of unique items that you can take home as a memento of your stay. With its impressive array of entertainment facilities, Banyan Tree Samui (SHA Extra Plus) is the perfect destination for those seeking luxury, relaxation, and entertainment all in one place.
Stay Active and Energized at Banyan Tree Samui (SHA Extra Plus)
Banyan Tree Samui (SHA Extra Plus) offers an impressive range of sports facilities, ensuring that guests can stay active and energized throughout their stay. Whether you prefer to work out indoors or enjoy water activities, this luxurious resort has something for everyone.
Start your day with a refreshing swim in the indoor pool, or head to the fitness center for a heart-pumping workout. For those who love water sports, Banyan Tree Samui offers a variety of non-motorized options such as snorkeling and kayaking, allowing you to explore the crystal-clear waters surrounding the resort.
The outdoor pool and private beach are perfect for soaking up the sun and enjoying the stunning ocean views. Indulge in a refreshing drink from the poolside bar while lounging by the pool, or take a leisurely stroll along the pristine beach. If you're feeling adventurous, the resort also provides boats for guests to venture out into the sea.
For those seeking inner peace and tranquility, the yoga room offers a serene space to practice your asanas and find balance. With the beach just steps away, you can even take your yoga practice outdoors and connect with nature.
Best of all, the fitness center is free for all guests, ensuring that you can maintain your fitness routine without any additional charges. Whether you're a fitness enthusiast or simply looking to stay active during your vacation, Banyan Tree Samui (SHA Extra Plus) has everything you need to keep your body and mind in top shape.
Convenience Facilities at Banyan Tree Samui (SHA Extra Plus)
Experience a truly convenient stay at Banyan Tree Samui (SHA Extra Plus) with its array of top-notch convenience facilities. From the moment you step foot in this luxurious resort, you'll be greeted with exceptional service and a range of amenities designed to enhance your stay.
Enjoy the convenience of 24-hour room service, ensuring that your every need is met at any time of the day. Whether you're craving a late-night snack or a delicious meal in the comfort of your own room, the dedicated staff at Banyan Tree Samui will cater to your every culinary desire.
For those who prefer to travel light, the hotel offers laundry service and dry cleaning facilities. Leave your worries behind and let the professional staff take care of your laundry needs, allowing you to focus on enjoying your vacation to the fullest.
With safety deposit boxes available, you can have peace of mind knowing that your valuables are securely stored. The concierge service is also at your disposal, ready to assist with any inquiries or reservations you may need during your stay.
Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to effortlessly stay in touch with loved ones or catch up on work. For guests who prefer to smoke, the hotel provides a designated smoking area, ensuring a comfortable environment for all.
Additionally, the hotel offers luggage storage and daily housekeeping, ensuring that your room remains clean and clutter-free throughout your stay. With these convenience facilities at your fingertips, Banyan Tree Samui (SHA Extra Plus) is the perfect choice for a hassle-free and enjoyable vacation.
Convenient Transport Facilities at Banyan Tree Samui (SHA Extra Plus)
At Banyan Tree Samui (SHA Extra Plus), guests can enjoy a hassle-free and convenient stay with a range of transport facilities available. The hotel offers airport transfer services, ensuring a smooth and seamless journey from the airport to the resort. Upon arrival, guests can simply relax and let the hotel take care of their transportation needs.
For those who prefer to drive, Banyan Tree Samui (SHA Extra Plus) provides valet parking services, allowing guests to conveniently drop off their vehicles upon arrival. The hotel also offers a spacious car park onsite, ensuring that guests have a secure and convenient place to park their vehicles throughout their stay. Best of all, the car park is free of charge, providing added convenience and value for guests.
Additionally, for those who wish to explore the beautiful surroundings of Koh Samui, the hotel offers a taxi service. Guests can easily arrange for a taxi and venture out to explore the island's stunning beaches, vibrant markets, and cultural attractions. With these transport facilities, Banyan Tree Samui (SHA Extra Plus) ensures that guests have everything they need for a memorable and convenient stay.
Luxurious Room Facilities at Banyan Tree Samui (SHA Extra Plus)
Indulge in the ultimate comfort and luxury at Banyan Tree Samui (SHA Extra Plus) with its exceptional room facilities. Each room is equipped with modern amenities to ensure a memorable stay.
Step into your air-conditioned sanctuary and unwind in the plush bathrobes provided. Catch up on the latest news with a complimentary daily newspaper, or simply relax and enjoy a movie from the extensive selection of in-house movies. Get ready for a night out with the convenience of a hairdryer, and stay entertained with the television featuring satellite/cable channels.
Quench your thirst with refreshments from the well-stocked mini-bar, or step out onto your private balcony/terrace to soak in the breathtaking views of the surrounding natural beauty. The rooms also feature a refrigerator, perfect for storing your favorite snacks and beverages.
Experience the epitome of luxury and comfort at Banyan Tree Samui (SHA Extra Plus).
Indulge in Culinary Delights at Banyan Tree Samui (SHA Extra Plus)
Experience a gastronomic journey like no other at Banyan Tree Samui (SHA Extra Plus), where a range of dining facilities await to tantalize your taste buds. From the comfort of your room, you can enjoy the convenience of 24-hour room service, allowing you to savor delectable dishes at any time of the day or night.
For a more immersive dining experience, head to the hotel's restaurant, where you can indulge in a variety of mouthwatering cuisines crafted by skilled chefs. From authentic Thai delicacies to international favorites, there is something to suit every palate. The restaurant offers a warm and inviting ambiance, making it the perfect setting for a romantic dinner or a casual meal with friends and family.
If you prefer to dine al fresco, Banyan Tree Samui (SHA Extra Plus) also provides BBQ facilities, allowing you to grill your favorite meats and seafood while enjoying the stunning views of the surrounding landscape. Whether you choose to dine in the comfort of your room, at the restaurant, or by the BBQ facilities, rest assured that daily housekeeping ensures a clean and hygienic dining environment. Start your day off right with a sumptuous breakfast buffet, offering a wide selection of dishes to energize you for the day ahead. Indulge in the culinary delights at Banyan Tree Samui (SHA Extra Plus) and create unforgettable dining experiences during your stay.
Luxurious Villas and Pools at Banyan Tree Samui (SHA Extra Plus)
Indulge in the ultimate tropical getaway at Banyan Tree Samui (SHA Extra Plus), where a collection of exquisite villas awaits you. With a variety of room types to choose from, you can find the perfect accommodation to suit your needs.
Experience pure luxury in the Deluxe Pool Villa, a spacious retreat spanning 130 square meters. Relax in style with a plush sofa bed and a comfortable king bed, creating a haven for relaxation. For larger groups or families, the Family Deluxe Pool Villa offers even more space at 169 square meters, featuring a king bed, a queen bed, and a sofa bed.
Booking your stay at Banyan Tree Samui (SHA Extra Plus) through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can conveniently browse through the room options and secure your preferred villa in just a few clicks. So why wait? Treat yourself to a memorable vacation in Koh Samui and make your reservation today on Agoda!
Discover the Vibrant Charm of Lamai in Koh Samui
Nestled on the eastern coast of Koh Samui, Lamai is a vibrant and picturesque town that offers a perfect blend of natural beauty, cultural attractions, and exciting nightlife. With its stunning beaches, lush greenery, and crystal-clear waters, Lamai is a paradise for beach lovers and water sports enthusiasts.
One of the highlights of Lamai is its pristine beach, known for its powdery white sand and turquoise waters. Whether you want to relax under the shade of a palm tree, take a refreshing swim, or try your hand at thrilling water activities like snorkeling or jet skiing, Lamai Beach has it all. For those seeking adventure, nearby attractions like Hin Ta and Hin Yai, also known as the Grandfather and Grandmother Rocks, offer a unique sightseeing experience.
Apart from its natural beauty, Lamai also boasts a vibrant nightlife scene. The town is dotted with lively bars, clubs, and beachfront restaurants where you can enjoy delicious Thai cuisine, sip on tropical cocktails, and dance the night away. Lamai Night Plaza is a must-visit for shopaholics, offering a wide range of local handicrafts, souvenirs, and clothing. With its lively atmosphere and diverse attractions, Lamai is a destination that has something to offer for everyone.
Convenient and Scenic Transfers from Koh Samui Airport to Banyan Tree Samui (SHA Extra Plus)
Nestled in the picturesque Lamai Bay, Banyan Tree Samui (SHA Extra Plus) offers a luxurious and tranquil retreat for travelers seeking an idyllic escape. Getting to this stunning resort is a breeze, thanks to its convenient location just a 25-minute drive from Koh Samui Airport.
Upon arrival at the airport, guests have several transfer options available. The most popular and hassle-free choice is to arrange a private airport transfer through Banyan Tree Samui. This allows guests to relax and enjoy the scenic journey in a comfortable and air-conditioned vehicle, while a friendly driver takes care of their luggage and ensures a smooth arrival at the resort.
For those who prefer a more budget-friendly option, taxis and shared minibusses are readily available outside the airport. Although these options may take longer due to multiple stops, they still offer a convenient way to reach Banyan Tree Samui. The resort's concierge team can assist in arranging these transfers, ensuring a seamless and stress-free journey for guests. So whether you choose a private transfer or opt for a shared ride, the journey from Koh Samui Airport to Banyan Tree Samui (SHA Extra Plus) is a delightful introduction to the beauty and tranquility that awaits at this luxurious resort.
Discover the Natural Wonders and Cultural Gems near Banyan Tree Samui (SHA Extra Plus)
Immerse yourself in the breathtaking beauty and rich cultural heritage of Koh Samui with a stay at Banyan Tree Samui (SHA Extra Plus). Located near several prominent landmarks and attractions, this luxurious resort offers the perfect base for exploring the island's natural wonders and cultural gems.
Just a short distance away from the resort, you'll find the iconic Hin Ta & Hin Yai Rocks. These fascinating rock formations, also known as the Grandfather and Grandmother Rocks, resemble male and female genitalia and are a popular sightseeing spot. Take a leisurely stroll along Lamai Beach, which stretches for several kilometers and offers stunning views of the turquoise waters and swaying palm trees. For a more secluded and tranquil beach experience, head to Thong Takhian Beach, also known as Silver Beach, where you can relax on the soft white sand and soak up the sun.
If you're in the mood for some adventure and panoramic views, make your way to Lamai Viewpoint. From here, you can enjoy sweeping vistas of the island's lush greenery, sparkling coastline, and the neighboring islands. Delve into the island's spiritual side by visiting the Guan-Yu Koh Samui Shrine and Wat Sila Ngu Temple, where you can admire intricate architecture and immerse yourself in the serene atmosphere.
For those interested in the island's history and culture, a visit to Wat Lamai Natural Museum is a must. This unique museum showcases a collection of artifacts and exhibits that provide insights into the local heritage and traditions. If you're traveling with family, don't miss the chance to visit Coco Splash Adventure & Waterpark, where thrilling water slides, pools, and splash zones await.
To complete your island adventure, head to Coral Cove Beach, a hidden gem known for its vibrant coral reefs and crystal-clear waters. Snorkel or dive to explore the underwater wonders and encounter colorful marine life. Lastly, if you're in need of any medical assistance or rejuvenation, Dr.Ning Clinic is conveniently located nearby, ensuring you have peace of mind during your stay.
With its prime location near these remarkable landmarks and attractions, Banyan Tree Samui (SHA Extra Plus) offers an unforgettable experience that combines luxury, natural beauty, and cultural exploration.
Indulge in a Gastronomic Adventure
At Banyan Tree Samui (SHA Extra Plus), you will be spoilt for choice when it comes to dining options. Whether you are craving fresh seafood or international cuisine, the surrounding restaurants offer a diverse range of culinary experiences. Start your evening with a visit to The Oyster bar x, where you can savor the finest oysters and indulge in a selection of premium seafood dishes. For a taste of authentic Thai cuisine, ANNIE & Lamai is a must-visit. This charming restaurant serves up traditional Thai favorites with a modern twist, ensuring a memorable dining experience. If you are in the mood for Mediterranean flavors, head to Baobab Restaurant, known for its delectable dishes inspired by the Mediterranean region. Imchai is another popular choice, offering a fusion of Thai and European cuisines in a cozy and intimate setting. For seafood lovers, Sabienglae is a hidden gem, serving up fresh and flavorful seafood dishes with stunning ocean views. Craving a juicy steak? Look no further than Seventy Fahrenheit, a steakhouse known for its perfectly cooked cuts of meat. Kangaroo is a vibrant and trendy restaurant that specializes in Asian fusion cuisine, combining flavors from different Asian cultures. Cabezas Muertas is a Mexican restaurant that will transport you to the vibrant streets of Mexico with its authentic flavors and vibrant atmosphere. If you are in the mood for Indian cuisine, Live India is the place to be, offering a wide range of aromatic and flavorful dishes. And for those seeking a taste of home, Shamrock Irish Pub serves up classic Irish fare and a wide selection of beers and spirits. With such a variety of dining options just a stone's throw away from the hotel, you are sure to embark on a gastronomic adventure during your stay at Banyan Tree Samui (SHA Extra Plus).
Shop 'til You Drop at Lamai Night Plaza and More
Located in the heart of Koh Samui, Banyan Tree Samui (SHA Extra Plus) offers easy access to a plethora of shopping landmarks. Just a stone's throw away from the hotel, Lamai Night Plaza is a bustling night market where you can find a wide array of souvenirs, clothing, accessories, and local handicrafts. If you're looking for tailor-made clothing, Raj Boutique Tailor is a must-visit, offering expertly crafted suits, dresses, and shirts. For a taste of the local culture, head to Lamai Sunday Nightmarket, where you can immerse yourself in the vibrant atmosphere while browsing through stalls selling everything from street food to unique trinkets. And if you're in the mood for more shopping, the nearby Night Market is a treasure trove of bargains, where you can haggle for clothing, electronics, and other goods. With these exciting shopping landmarks just a short distance away, Banyan Tree Samui (SHA Extra Plus) is the perfect base for indulging in some retail therapy during your stay in Koh Samui.
Luxury at an Unbeatable Value: Banyan Tree Samui's Pricing Compared to the Average in Koh Samui
Indulge in opulence without breaking the bank at Banyan Tree Samui (SHA Extra Plus). With an average room price of just $589, this renowned luxury resort offers an unparalleled experience that is worth every penny. When compared to the average price of a hotel room in Koh Samui, which stands at $115, Banyan Tree Samui truly stands out as an exceptional value for money.
At Banyan Tree Samui, you can immerse yourself in the lap of luxury without compromising on your budget. From the moment you step foot into the resort, you'll be greeted by breathtaking views of the azure Gulf of Thailand and lush tropical gardens. Each room is exquisitely designed with modern amenities and traditional Thai touches, ensuring a comfortable and unforgettable stay.
While the average price of a hotel room in Koh Samui may seem tempting, it's important to remember that Banyan Tree Samui offers an experience unlike any other. From its world-class spa and infinity pool to its award-winning restaurants and private beach, this resort goes above and beyond to provide an exceptional level of service and luxury. So why settle for the ordinary when you can indulge in the extraordinary? Book your stay at Banyan Tree Samui today and treat yourself to a truly unforgettable experience.
Great Service, Amazing Villa, and Beautiful Beach
Guests of Banyan Tree Samui (SHA Extra Plus) have raved about their experience at this stunning resort. From the moment they arrived, they were greeted by friendly and helpful staff who went above and beyond to ensure their stay was perfect. The service provided was exceptional, from the moment they checked in to the moment they checked out. The staff made special arrangements for one guest's partner's birthday, making it a truly memorable occasion.
The accommodations at Banyan Tree Samui (SHA Extra Plus) are nothing short of amazing. Guests were blown away by the spacious and beautifully appointed villas. Each villa offers privacy and tranquility, allowing guests to truly relax and unwind. The stunning views from the villas are breathtaking, providing the perfect backdrop for a memorable vacation.
One of the highlights of this resort is its private beach. Guests loved the pristine white sand and crystal-clear waters. They were able to enjoy the beach in peace and quiet, away from the crowds. The facilities at the resort, including the pool and amenities, were also highly praised.
In addition to the exceptional service and accommodations, guests also raved about the delicious food at Banyan Tree Samui (SHA Extra Plus). The breakfast at the Edge was a particular favorite, with guests describing it as delicious and satisfying.
Overall, guests were extremely happy with their stay at Banyan Tree Samui (SHA Extra Plus). The combination of great service, amazing villas, beautiful beach, and delicious food made for a truly memorable experience. Whether you're looking for a romantic getaway or a relaxing vacation, this resort is the perfect choice.
Exquisite Luxury and Exceptional Service at Banyan Tree Samui (SHA Extra Plus)
Indulge in a world of exquisite luxury and exceptional service at Banyan Tree Samui (SHA Extra Plus). With an outstanding overall rating of 9.3, this stunning resort promises an unforgettable stay in Koh Samui, Thailand.
Guests rave about the incredible value they receive at Banyan Tree Samui (SHA Extra Plus), with an impressive rating of 8.8. From the moment you step foot into the resort, you'll be captivated by the opulent facilities that await you. Boasting a remarkable rating of 9.4, the resort offers an array of world-class amenities and activities to ensure a truly immersive and unforgettable experience.
Food enthusiasts will be delighted by the delectable culinary offerings at Banyan Tree Samui (SHA Extra Plus). With a rating of 8.5 for food and dining, the resort's restaurants serve up a tantalizing variety of dishes that cater to every palate. From authentic Thai cuisine to international delights, each meal is a culinary masterpiece that will leave you craving for more.
Exceptional9.5
Facilities
Exceptional9.1
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
A compulsory gala dinner on 31 December, 2025 for 2 adults per one bedroom is included in the room rate. Additional charges of extra person apply for the gala dinner on the night of December 31, 2025. Adult will be charged THB 16,500 per person and children 4-12 years old will be charged THB 8,250 per person
Provided by verified guests of
Exceptional
I do not know where to start with this hotel. Everything about it is out of the world. The property itself is slightly dated (think older switches, no soft closing drawers etc) but the maintenance and upkeep is diligent. I have never seen a cleaner property (maybe other BT properties) We booked a Family villa. We had already stayed at a Family villa at Banyan Tree in Mayakoba, Mexico. This villa was smaller. But the views were amazing. Waking up daily to those views was an experience. Own pool in the villa, outside space to sit and relax and sunbathe. And jacuzzi that we used at night sometimes. The staff is one of the kindest, smiliest people I have ever met. They cannot do enough for you. Being within them made me realise what kindness is. Small things like handing you the mosquito spray when they see you have been bitten, or leaving a laundry bag on the last day to take away, or providing fresh ice every day (we only asked one day). A special mention to Abby, our villa host. She was available on WhatsApp 24/7. Nothing was too much for her. Always smiling and always helpful. The cleaning and housekeeping staff, again so accommodating when we asked them to come at a certain time, they did. The buggy drivers always happy. It seemed like everyone was happy to see us. Maybe it’s the Thai heritage, always smiling. And so respectful. And if things didn’t go to plan, there was honesty and an apology. To me, that’s a great attribute. Not trying to hide behind excuses. The facilities at the hotel are very good quality. The complimentary water sports, kayaks, beach shoes, padding boards, everything was good quality and not a tick box exercise. Yes, this property is expensive but putting it into perspective. There are only 88 villas and the number of staff that need to keep it clean is far more than the guests. The quality of linen, cutlery, crockery, water sports is very good. The breakfast selection is great. Again, the staff at breakfast are so hospitable, and the food selection was quite wide including Thai food and western breakfast options. We also did the usual touristy things- central mall, fisherman market, zip lines, elephant spa and boat trip. Tips- full day boat cruise was not worth the money. Also snorkelling is very mediocre. Not much colour in the reef. Definitely experience the zip lining, elephant spa. Avoid Fisherman’s market on days there is fire shows . It gets too crowded. Instead we booked the BBQ at the hotel and it had had its own spectacular fire show. No need to carry beach shoes. Hotel provides beach shoes if you are using their beach. All in all, it was a lovely holiday. We were truly pampered and looked after. And will recommend this resort to everyone.
Dear Sakshi, Thank you for choosing our resort for your family getaway and for sharing your comments with us. I am delighted that you were impressed with the design of your pool villa and the scenic views overlooking the Gulf of Thailand. Moreover, that your experiences including our weekly BBQ night and fire show, daily breakfast buffet at The Edge, complimentary marine activities at our beach along with local attractions within close reach of our resort combined to create memorable moments for your family. Our team works tirelessly to deliver exceptional service to each of our guests and I am pleased to read that your Villa Host, Abby, as well as our entire team were able to meet your every need. It is great that you found the correspondence via WhatsApp was handled in a prompt, efficient manner. Sakshi, thank you once again for your stay with us. It would be our pleasure to welcome your family once again for your future holiday. With kind regards, Remko Kroesen General Manager
Fantastic location with amazing staff. Even though some of the facilities feel a bit worn out, everything is pristine clean and the staff's professionalism makes it an unforgettable holiday destination.
Dear Mārtiņš, Thank you for choosing Banyan Tree Samui and for taking the time to share your exceptional experience with us. We're thrilled that you enjoyed the tranquility of our private bay as well as the overall cleanliness of resort grounds. Our Housekeeping team along with the associates in all areas of the resort work tirelessly to ensure pristine surroundings and it is wonderful that you took notice of their dedication toward ensuring the highest satisfaction of our guests. It is fantastic that our entire team was able to provide exemplary service to you during your visit and to go beyond expectations to ensure your satisfaction. As human capital is our single greatest asset, I am thrilled to learn that our team exemplified the values of Banyan Tree service excellence for you. Mārtiņš, thank you once again for choosing Banyan Tree Samui and we anticipate welcoming you in the future for another escape to tropical bliss. With kind regards, Remko Kroesen General Manager
The resort is massive and that's not a problem because there are always buggies available to take you from place to place. The private beach is great with free beach cabanas and kayaking and snorkeling equipment. There's a wide range of activities available in the resort, which made me regret booking too many activities outside the resort beforehand. It was disappointing that there wasn't shuttle service to the nearby town of Lamai, as the resort is not really within walking distance to any local shops. As for food, the Thai cuisine restaurant Saffron was delicious, but the rest were not as good as I would've expected from a 5 star resort. The service honestly couldn't be better. The staff is often times offering things that we needed just before we are about to ask. On our check out date, our departing flight was in the evening, so we did a tour after checking out in the morning. Upon returning to grab our luggage, they offered us a shower to freshen up at the spa before our booked airport transfer. Truly world class service.
Dear Stern, Greetings from Banyan Tree Samui, your Sanctuary for the Senses! Thank you for choosing our resort for your recent travels and for extending your comments. It is always a pleasure to read notes such as yours and I am thrilled that you were impressed by the service you experienced throughout your stay. Kindly note that we typically offer a complimentary shuttle bus that operates twice daily to both Lamai, only 10 minutes away, and Chaweng, just 25 minutes away; however, this service has yet to be reimplemente following the pandemic. It is unfortunate that this was not in place during your stay, but we have intentions to bring this back soon and I hope you shall be able to take advantage of this during a future visit. Stern, thank you once again for staying with us and we look forward to your return visit and to delivering another memorable tropical escape. With kind regards, Remko Kroesen General Manager
Unforgettable 10-day with the love and care by Bayan Tree team is a magnificent blessing. The staffs like family, the beautiful and safe beach that speaks melody with wind and waves, the healthy food options for even vegan and gluten free, the hassle-free car pick up service with reliable hotel staffs, the fun water spa experience redefining body empowering, the birds and wild animals in the nature within Villa area, the unique jewellery collection at the shop, we just cannot name them all here. What we can conclude is ‘thank you for the love beyond standard luxury resort expectations’. May this honest review gives light to the ones who resonate and get love nourishment during the stay.
Dear Chi, Greetings from Banyan Tree Samui! Thank you for choosing our resort for your recent getaway and for taking the time to share your comments. From the stunning views on offer at various vantage points in the resort to the comfort and design of your pool villa to the healthy cuisine that matched with your dietary preferences to the relaxation at Banyan Tree Spa Samui, I am thrilled that all combined to create an excellent holiday. As a Banyan Tree property, a commitment to service excellence is the cornerstone of our brand and it is wonderful to learn that we surpassed your expectations for warm, attentive service. I have already shared your comments with our entire team to serve as added motivation to continue delivering the highest standards of service. Chi, thank you once again for staying with us. We anticipate welcoming you back in the future to our Sanctuary for the Senses. With kind regards, Remko Kroesen General Manager
Airport transfer
Private beach
Free Wi-Fi in all rooms!
Hot tub
“Good stay but can be better”
I stayed at Hillcrest 2 bedroom villa for 4 days. The staffs are all very friendly and helpful. The design of the villa is not very nice with the junior bedroom too small with no space for sofa and side table beside bed. There is no power socket near the bed therefore charging hand phone becomes an issue. The breakfast is not as good as expected with little change during the week. There is not enough tissue box in the room and I found many ants in the junior bedroom. The buggy and taxi service is great. The Thai Restaurant Safforn near the cliff provides excellent view and tasty food. In simple summary, it is a good stay but can do better if thinking about its price as the facilities indeed are quite old!
Dear Shufei, Thank you for choosing Banyan Tree Samui. I am delighted to read that you were impressed with the attentive service from our entire team and the dinner at Saffron. I regret to read that the layout from your Family Horizon Hillcrest Pool Villa did not meet your expectations. We strive to depict the layout as best as possible on our brand website and other online booking platforms with clear images of the villa including the second bedroom as well as a direct link to the floorplan. It is unfortunate that you were not able to anticipate the designed space for the second bedroom prior to your arrival. I have taken note of your feedback in relation to the facilities in the villa as well as the limited variety of cuisine at our breakfast, and have shared this with our departments. I regret that these drawbacks detracted from your overall comfort. Thank you for your stay and we hope to welcome you back to show you the improvements we have made. Regards, Remko Kroesen General Ma