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Banyan Tree Samui (SHA Extra Plus)
Banyan Tree Samui (SHA Extra Plus)
Banyan Tree Samui (SHA Extra Plus)
Banyan Tree Samui (SHA Extra Plus)
Banyan Tree Samui (SHA Extra Plus)
Banyan Tree Samui (SHA Extra Plus)
Banyan Tree Samui (SHA Extra Plus)

Removed from saved list

9.2

Exceptional

792 reviews

792 reviews

View23
Beach9
Food & Dining8
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Lamai Beach 560 m
Chaweng Noi Beach 3.5 km
Hin Ta & Hin Yai Rocks 4.1 km
Na Muang Waterfall 8.9 km
Fisherman's Village 10.5 km
Wat Plai Laem 11.0 km
Big Buddha 11.0 km
Maenam Beach 13.4 km
Nearby landmarks
Lamai Beach 560 m
Silver Beach 630 m
French cheese store 770 m
Crystal Bay 790 m
Escape Break 900 m
Beach Republic Club 940 m
Golf Club Viewpoint 1.4 km
Atma Jnana Yoga 1.5 km
Tamarind Springs Forest Spa 1.6 km
Lamer Samui Healthcare 1.6 km
2020

Banyan Tree Samui (SHA Extra Plus)

99/9 Moo 4, Maret, Lamai, Koh Samui, Thailand, 84310 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Lamai part of Koh Samui, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fisherman's Village. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent view

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Koh Samui every 7 minutes on Agoda.com
Value for money8.6
Distance to city center10 km
Location rating9.1
Nearest airportSamui Airport (USM)
Distance to airport8.5 km

Rooms available at Banyan Tree Samui (SHA Extra Plus)

Exceptional
Room comfort & quality

9.5

Horizon Hillcrest Pool Villa
...
  • Room size: 150 m²/1615 ft²
  • Sea view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Wellbeing Sanctuary King Suite with Private Pool
...
  • Room size: 155 m²/1668 ft²
  • Partial ocean view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Family Deluxe Pool Villa
...
  • Room size: 169 m²/1819 ft²
  • Garden view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
Ocean View Pool Villa
...
  • Room size: 130 m²/1399 ft²
  • Ocean view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Family Ocean Pool Villa
...
  • Room size: 169 m²/1819 ft²
  • Ocean view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
Partial Ocean View Pool Villa
...
  • Room size: 130 m²/1399 ft²
  • Partial ocean view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Deluxe Pool Villa
...
  • Room size: 130 m²/1399 ft²
  • Garden view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Royal Banyan Ocean Pool Villa
...
  • Room size: 155 m²/1668 ft²
  • Ocean view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Presidential Pool Villa
...
  • Ocean view
  • Balcony/terrace
  • 2 king beds
Enter dates to see prices
Wellbeing Villa with Private Pool
...
  • Room size: 155 m²/1668 ft²
  • Garden view
  • 1 king bed & 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Banyan Tree Samui (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Banyan Tree Samui (SHA Extra Plus)?

Banyan Tree Samui (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2500 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Banyan Tree Samui (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Koh Samui with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Banyan Tree Samui (SHA Extra Plus)?

Start your mornings right, with the continental and buffet breakfast options offered at Banyan Tree Samui (SHA Extra Plus). There's an additional charge of 1300 THB for adults and 650 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Banyan Tree Samui (SHA Extra Plus)?

Banyan Tree Samui (SHA Extra Plus) features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Banyan Tree Samui (SHA Extra Plus)?

Banyan Tree Samui (SHA Extra Plus) does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Banyan Tree Samui (SHA Extra Plus)?

Banyan Tree Samui (SHA Extra Plus) is located in Lamai, famous for good restaurants such as Sands, The Height and Uncle Rang Restaurant.

What popular shopping places are close to Banyan Tree Samui (SHA Extra Plus)?

Banyan Tree Samui (SHA Extra Plus) is located in Lamai area which features shopping places such as Lamai Sunday Nightmarket, Night market and Raj Boutique Tailor.

What are popular attractions near Banyan Tree Samui (SHA Extra Plus)?

Banyan Tree Samui (SHA Extra Plus) is located in Lamai area, which is famous for attractions such as Guan-Yu Koh Samui Shrine, Wat Sila Ngu Temple and Tamarind Springs Forest Spa.

What popular beaches are close to Banyan Tree Samui (SHA Extra Plus)?

Banyan Tree Samui (SHA Extra Plus) is located in the Lamai area, which includes Lamai Beach, Thong Takhian Beach (Silver Beach) and Coral Cove Beach.

What popular natural sightseeing spots are close to Banyan Tree Samui (SHA Extra Plus)?

Banyan Tree Samui (SHA Extra Plus) is located in the Lamai area, which is famous for natural sightseeing destinations such as Koh Samui Water Sports by James Jetstar, We Green and Thai Scuba Dive.

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Explore the neighborhood

What people love about Banyan Tree Samui (SHA Extra Plus)

  • 10

    Exceptional
    Location

    "Great room, Great location, Great service."

    Jitarin

    |

    August 24, 2022

  • 9.6

    Exceptional

    "Mrs and I love the villa and we enjoyed staying at the villa very much."

    Cheng

    |

    August 20, 2022

  • 10

    Exceptional
    Staff 

    "Staffs are very friendly and their service is superb."

    Chern

    |

    July 27, 2022

Property ranking|Compared to 1,355 Koh Samui properties
See all rankings
Room comfort score
9.5/10
Service score
9.5/10
Cleanliness score
9.6/10
Location score
9.1/10
Better than
99
%
of Koh Samui properties
Better than
98
%
of Koh Samui properties
Better than
98
%
of Koh Samui properties
Better than
97
%
of Koh Samui properties
Overall rating:

9.2

Exceptional
792 reviews
Cleanliness
9.6
Facilities
9.4
Location
9.1
Read all reviews >
What travelers say they love:
Great service, amazing cliff view and awesome private beach!
Pei-Shih from Taiwan
Couple
More about Banyan Tree Samui (SHA Extra Plus)

More about Banyan Tree Samui (SHA Extra Plus)

Banyan Tree Samui (SHA Extra Plus)

Make everyday special with all that Koh Samui has to offer with a stay at Banyan Tree Samui (SHA Extra Plus). Are you seeking the true Koh Samui? Experiencing the best of the city's culture is easy with a stay at Banyan Tree Samui (SHA Extra Plus), located merely 10.4 km from Fisherman's Village.
At Banyan Tree Samui (SHA Extra Plus), the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Koh Samui is made even more convenient with the taxi services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Banyan Tree Samui (SHA Extra Plus).
For guests who would like to smoke, the designated smoking areas are available.
All rooms at Banyan Tree Samui (SHA Extra Plus) are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Banyan Tree Samui (SHA Extra Plus), including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar are provided in some guestrooms. Banyan Tree Samui (SHA Extra Plus) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Banyan Tree Samui (SHA Extra Plus) begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Banyan Tree Samui (SHA Extra Plus) offers an excellent variety of recreational facilities. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
At Banyan Tree Samui (SHA Extra Plus), every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Beat the hot weather with cooling water activities like snorkeling and non-motorized water sports. Fun in the water is easy with aquatic activities available, like boats.
Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room. Family time on relaxed evenings is easy with the hotel's library. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Koh Samui. Chill out in the beach or just watch the waves on warm days at Chaweng Beach located 6.4 km away. Don't forget to stop by the most iconic landmark in the area, the famous Hin Ta & Hin Yai Rocks just 4.1 km away.


Reasons to stay here

Compared to other accommodations in Koh Samui, facilities here are rated higher than 98% of them.
Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Koh Samui.

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Amenities and facilities
Exceptional
Facilities

9.4

Most talked about facilities

Swimming Pool

15 mentions

Beach

11 mentions

Food & Dining

9 mentions

Breakfast

8 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Boating
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Light therapy
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Infirmary
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Cleaning products
  • Closet
  • Coffee/tea maker
  • Desk
  • Dressing room
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Private pool
  • Refrigerator
  • Seating area
  • Separate dining area
  • Separate living room
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

Saffron

  • Cuisine: Thai
  • Menu: Buffet

Sands

  • Menu: Buffet

The Edge

  • Menu: Buffet, A-la-carte
Location
99/9 Moo 4, Maret, Lamai, Koh Samui, Thailand, 84310
Exceptional
Location

9.1

Airports

  • Samui Airport (USM)
    8.5 km 28 min drive
  • Nakhon Si Thammarat Airport (NST)
    104.7 km

Hospital or clinic

  • Lamer Samui Healthcare
    1.6 km

Shopping

  • Central Festival Samui
    6.8 km

Cash withdrawal

  • ATM
    910 m
What's nearby

Popular landmarks

  • Lamai Beach
    560 m
  • Chaweng Noi Beach
    3.5 km
  • Hin Ta & Hin Yai Rocks
    4.1 km
  • Na Muang Waterfall
    8.9 km
  • Fisherman's Village
    10.5 km
  • Wat Plai Laem
    11.0 km
  • Big Buddha
    11.0 km
  • Maenam Beach
    13.4 km

Nearby landmarks

  • Lamai Beach
    560 m
  • Silver Beach
    630 m
  • French cheese store
    770 m
  • Crystal Bay
    790 m
  • Escape Break
    900 m
  • Beach Republic Club
    940 m
  • Golf Club Viewpoint
    1.4 km
  • Atma Jnana Yoga
    1.5 km
  • Tamarind Springs Forest Spa
    1.6 km
  • Lamer Samui Healthcare
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property is not recommended for families with children under 12 years old. Allowing children to stay in the villas will be at the discretion of parents with the waiver form.
  • Children 4-12 years old, accompanying adults, can stay on sofa in the living room prepared as a bed with the property's compliments and dine at 50% off regular menu prices, except for the kid’s menu.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee2500 THB
  • Distance from city center10 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)1300 THB

The property

  • Number of bars/lounges2
  • Number of restaurants3
  • Number of rooms 88
  • Year property opened2010

Reviews of Banyan Tree Samui (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.6
Facilities9.4
Location9.1
Room comfort and quality9.5
Service9.5
Value for money8.6
High score for Koh Samui
Rating
9+ Exceptional (244)
8-9 Excellent (84)
7-8 Very Good (43)
6-7 Good (7)
<6 Below Expectation (9)
Time of the year
Mar - May (92)
Jun - Aug (100)
Sep - Nov (101)
Dec - Feb (94)
All guests (629)
All room types
All languages

Show reviews that mention 

Showing 387 verified guest comments
12345
10.0
Exceptional
Neil from Zimbabwe
Couple
Royal Banyan Ocean Pool Villa
Stayed 3 nights in May 2022

Exceptional”

One of the best hotel we have ever stayed at and the staff are absolutely amazing and So nice and helpful. The food was amazing and the private beach was nice great place to relax snorkel kayak paddle board. And now the room we stay in the royal banyan suit absolutely amazing room and just as amazing view there shower was so nice with the option to have full view all the ocean and the bed was so comfortable next time we visit Samui we will be booking this hotel again they make it feel like family

Reviewed May 16, 2022

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Dear Neil, Greetings from Banyan Tree Samui! Thank you for staying with us and for taking the time to share your comments. I am delighted that every aspect of your stay exceeded your expectations. It is wonderful to read that your experience at our resort, from arrival through to departure, was perfect in every way. Our private beach provides the perfect place to explore the tranquil waters with our complimentary marine activities on offer or to simply relax and unwind amid the peaceful surroundings, and it is great that this provided a memorable aspect of your holiday. Neil, thank you once again for choosing Banyan Tree Samui. It would be our sincere pleasure to welcome you back in the future for another relaxing getaway to the tropics! With kind regards, Remko Kroesen

Responded May 19, 2022
Banyan Tree Samui (SHA Extra Plus)
10.0
Exceptional
Maciej from United Arab Emirates
Couple
Partial Ocean View Pool Villa
Stayed 1 night in April 2022

Wonderful place, amazing service, exceptional villa experience ”

Hidden secret of Samui. We stayed in another hotel previously and paid double for accommodation that had little to compare to the quality, space and comfort of our villa in Banyan Tree. The hotel has great facilities, beautiful beach, amazing service. Food is okay but could be better for such a unique holiday destination. I'm sure that Banyan Tree will be our choice again, when we return to Samui.

Reviewed April 25, 2022

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Dear Maciej, Thank you for staying with us recently and for taking the time to share your comments. From the warm, attentive service of our entire team to the tranquil surroundings of our location to the comfort and design of your pool villa; I am delighted that all combined to create a memorable stay for you. Maciej, thank you once again for choosing Banyan Tree for your visit to Samui. As returning guests is the highest compliment we could receive, we are honoured that you have made us your first choice when travelling and look forward to welcoming you once again. With kind regards, Remko Kroesen General Manager

Responded April 27, 2022
Banyan Tree Samui (SHA Extra Plus)
10.0
Exceptional
david from United States
Couple
Deluxe Pool Villa
Stayed 2 nights in January 2022

BanyanTree #1”

Banyan Tree has a brand up holds the highest standards of any hotels, and I’ve stayed at the mall. From the breathtaking views to the exceptional service, Banyan Tree doesn’t mess an opportunity to overwhelm their guests. The rooms are clean oversize and generous in Every possible amenity. If there’s a Banyantree hotel in your next travel destination bucket

Reviewed January 07, 2022

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Dear david, Greetings from Banyan Tree Samui, your Sanctuary for the Senses! Thank you for choosing our resort for your recent travels and for extending your comments. I am delighted to read that we were able to exceed your expectations and to deliver a memorable holiday. It is always a pleasure to read notes such as yours and I am thrilled that you were impressed by the design and comfort of our pool villas as well as the service you experienced throughout your stay. We take pride in delivering the highest level of service and I am glad that your Villa Host and our entire team were able to meet your every need and deliver a relaxing, worry free stay. david, thank you once again for staying with us. It would be our sincere pleasure to welcome you once again and to provide another equally memorable stay. With kind regards, Remko Kroesen General Manager

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Banyan Tree Samui (SHA Extra Plus)
10.0
Exceptional
Sebastiano from Indonesia
Couple
Deluxe Pool Villa
Stayed 1 night in August 2019

The best hotel in Thailand”

The best hotel that I've ever stay so far. Number 1 service, they treat you like a king. Good quality food. Best view. Very very very private place. Superb hotel for honeymoon. They give you smartphone as hotel directory and can call villa host. Villa host will arrange everything you want and if you want to go to hotel resto, beach and other facility, just call the buggy car to pick you up. It's interesting for me.

Reviewed August 09, 2019

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10.0
Exceptional
Kristian from Thailand
Family with young children
Deluxe Pool Villa
Stayed 1 night in March 2022

Excellent Resort True Five Star”

There are many self-rated five-star resorts, especially on Koh Samui but Banyan Tree is a true five-star resort. Huge grounds build inside a bay with a private beach and facilities. The rooms are more extensive than most other resorts, with large plunge pools and great beds and facilities. Food is quality and plentiful. The staff are friendly and not over-attentive. The Banyan Tree Samui is a fun, relaxing resort. It is highly recommended.

Reviewed March 14, 2022

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Dear Kristian, Thank you for visiting Banyan Tree Samui during your recent travels to Samui and for taking the time to share your comments with us. I am delighted that you found our private hillside location with villas featuring sweeping views of the Gulf of Thailand to be exceptional. As a Banyan Tree property, we emphasize a ‘high touch, low tech’ delivery of service excellence and it is a pleasure to read that you were delighted with the warm, attentive service from our entire team and the special touches provided throughout your stay. Kristian, thank you once again for choosing Banyan Tree Samui. As returning is the highest compliment we can receive, I appreciate your decision to return and we anticipate delivering another fantastic holiday for you at our Sanctuary for the Senses. With kind regards, Remko Kroesen

Responded April 21, 2022
Banyan Tree Samui (SHA Extra Plus)
10.0
Exceptional
Philea from Thailand
Couple
Deluxe Pool Villa
Stayed 1 night in March 2022

Bay of Oasis🏝”

So much better than I expected! I always wanted to try to stay at Banyan Tree and this was my first time and super satisfied with my experience. Located in a very strategic location; the resort has its own private bay with shallow calm water and less rocky, perfect for paddleboarding, you can enjoy the forest and the sea at the same time. Luxurious and thoughtful room design. Amazing staff, spectacular 360degree view, and definitely 1 day stay is not enough.

Reviewed March 30, 2022

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Dear Philea, Thank you for choosing Banyan Tree Samui for your getaway to the tropics and it is wonderful that you were impressed with your first experience with our brand. I am delighted to read that you enjoyed your retreat to our Sanctuary for the Senses and that the warm service from your Villa Host, along with our entire team, combined with the comfort of your villa and scenic views to deliver an unforgettable escape. As a Banyan Tree property, we take pride in delivering the highest standards of service. It is fantastic that your Villa Host and our entire team were able to exceed your expectations by catering to your each and every need in a personalized way. I have already shared your comments with our team as added motivation to continue delighting our future guests. Our private beach provides the perfect place to explore the tranquil waters with our complimentary marine activities on offer or to simply relax and unwind amid the peaceful surroundings, and it is great that this

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Banyan Tree Samui (SHA Extra Plus)
10.0
Exceptional
Simon from United States
Couple
Partial Ocean View Pool Villa
Stayed 3 nights in March 2022

Superb accommodation with a view”

Stayed here early March 2022. Have lived, worked and traveled in South East Asia for almost two decades. The Banyan Tree's sea view villas and amenities are right up there with the very best of them. Was planning to explore Koh Samui but ended up spending my days at the resort, only venturing out for occasional dinners elsewhere on the island. Will be back.

Reviewed March 07, 2022

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Dear Simon, Greetings from sunny Samui! Thank you for choosing Banyan Tree for your recent travels and for sharing your comments with us. It is wonderful to read that our private bay provided the ideal setting for your getaway and that you were impressed with the comfort and design of your pool villa as well as the amenities on offer. Simon, thank you for your stay. As returning to our property is the highest compliment we can receive as a resort, I appreciate you choosing us once again, and I eagerly anticipate your future visit and to deliver another fantastic holiday. With kind regards, Remko Kroesen General Manager

Responded March 08, 2022
Banyan Tree Samui (SHA Extra Plus)
10.0
Exceptional
Diane from South Korea
Solo traveler
Ocean View Pool Villa
Stayed 1 night in December 2021

Heaven on Earth”

Had an amazing stay, the level of attention that staff provide to guest comfort was very welcomed! Also appreciated eco touches such as air conditioning turning off if one opts to keep doors open. A real treat to stay here.

Reviewed December 27, 2021

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Dear Diane from Korea (South), Greetings from Banyan Tree Samui! Thank you for making our resort the destination for your getaway. It is wonderful to read that the warm, attentive service from our team combined with our energy-savings initiatives to create a memorable holiday. Diane from Korea (South), thank you once again for your stay and we hope to welcome you back once again to our Sanctuary for the Senses! With kind regards, Remko Kroesen General Manager

Responded December 28, 2021
Banyan Tree Samui (SHA Extra Plus)
10.0
Exceptional
janice from Indonesia
Couple
Deluxe Pool Villa
Stayed 1 night in April 2021

Great place to rejuvenate”

Everything was good, room is great, facilities and the private beach is great. Nothing to complain, everything was perfect. We had khun Moss who was our villa host, very attentive and helpful. The reception team also. Great service and great stay. Thank you

Reviewed April 16, 2021

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Dear janice from Indonesia, Thank you for choosing Banyan Tree Samui for your holiday. From the comfort of your pool villa to the privacy of our beach to the friendly service from your Villa Host, Khun Moss, and our entire team; I am delighted that all combined to create a memorable stay for you. We strive to deliver service excellence which is synonymous with our brand and it is wonderful to read that your experience exceeded your expectations! janice from Indonesia, thank you once again for your stay. We anticipate welcoming you back in the future for another escape to tropical splendour! With kind regards, Remko Kroesen General Manager

Responded April 22, 2021
Banyan Tree Samui (SHA Extra Plus)
10.0
Exceptional
Amandeep from United Kingdom
Family with young children
Family Ocean Pool Villa
Stayed 6 nights in December 2021

What a great place ”

It’s amazing. The kids club is great and the fact they offer free food to under 3s was a superb gesture. Not one we expected or infacr abused but it was great. The spa is pricey but quality. Bar that food and drink is good value

Reviewed December 21, 2021

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Dear Amandeep, Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. I am pleased to read that you were impressed with our Kids' Club and the complimentary meals for our little guests. I am glad these special touches helped to enhance your experience. Amandeep, thank you once again for your stay and we would be honoured to welcome your family back in the future for your next visit to Samui. With kind regards, Remko Kroesen General Manager

Responded December 23, 2021
Banyan Tree Samui (SHA Extra Plus)
10.0
Exceptional
Theodore from Thailand
Couple
Deluxe Pool Villa
Stayed 2 nights in August 2020

Pure delight - six star facility”

Exceptional maintained facilities with attentive services, very private, upscale units (complete with amenities), quiet resort location and private beach, and very well maintained grounds. Merits six stars in ratings. Thoroughly enjoyed our stay. Our recognition and appreciation to Banyan Tree's very service-conscious staff. Looking forward to our next stay.

Reviewed August 23, 2020

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10.0
Exceptional
TongTong from Hong Kong SAR, China
Family with young children
Family Ocean Pool Villa
Stayed 4 nights in December 2019

Exceptional”

I traveled with two kids to banyan tree Samui. We all enjoyed our time here. The pool, the food, the view and even the buggy service were well prepared and full of caring. There were so much activities in the hotels, even we missed the snorkelling activity, but we still had a memorable experience.

Reviewed December 21, 2019

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10.0
Exceptional
Yuichi from Thailand
Family with young children
Ocean View Pool Villa
Stayed 3 nights in October 2021

Good experience for kids”

My kids are 4 and 6 years old. They can enjoy playing on the beach the whole day. There are many activities and the most important thing is so safe to play. And all staff support my kids always. My kids really want to visit again there.

Reviewed October 18, 2021

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Dear Yuichi from Thailand, Greetings from Banyan Tree Samui! Thank you for making our resort the destination for your family getaway. It is great that you were able to simply unwind while enjoying time spent together. As a Banyan Tree property, we take pride in delivering service excellence at every opportunity. I am thrilled that our entire team exceeded your expectations to create a relaxing stay. We certainly are a family-friendly resort and continue to welcome families from around the world to our Sanctuary for the Senses. Our Kids’ Club hosts a wide range of fun and educational activities every day of the week and each area of the resort caters to our youngest guests with their own special touches. It is wonderful that your children had a fantastic holiday and took home memories to last a lifetime. Yuichi from Thailand, thank you once again for your stay with us. It would be our sincere pleasure to welcome your family back for your next retreat to tropical splendour. With kind reg

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Banyan Tree Samui (SHA Extra Plus)
9.6
Exceptional
Teng from Malaysia
Couple
Partial Ocean View Pool Villa
Stayed 1 night in October 2019

Great experience here overall”

We stayed in villa D05. Overall we are happy with the service and the special arrangement for my partner's birthday. The cake was yummy and we had a good dinner at Saffron. Service was excellent and the buggy service comes promptly every time. There's certainly a wow factor here. Go to the lobby earlier; we see many guests checking in before 3pm, including us. Slightly disappointed that we didn't get to check out late despite our flight at 550pm. There's a picturesque and quiet private bay; with complimentary kayak and SUP. However, we booked a partial ocean view but our view was mostly blocked by the shrubs outside especially when we are in the pool, which is a shame as I notice there's nice landscaping there before with bamboo plants and all underneath the unruly shrubs.

Reviewed October 16, 2019

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10.0
Exceptional
Zahra from Oman
Family with young children
Deluxe Villa
Stayed 2 nights in May 2022

Wonderful hotel ”

True value for money. Staff are super friendly from GM to junior staff. Rooms are great and facilities too. Kids club can be improved to accommodate younger children as my 3yrs wasn’t very welcomed since its a 4+

Reviewed May 07, 2022

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Dear Zahra, Greetings from Banyan Tree Samui! Thank you for choosing our resort and for making us your family’s destination for a retreat to paradise. I am thrilled to read that you felt the experience was true value for money and that you were pleased with our service and facilities. I have shared your comments with our entire team throughout the resort as recognition for their hard work and dedication toward creating memorable stays for our guests. I have taken note of your feedback regarding our Kids’ Club and have shared with our Recreation Manager for his review and appropriate action. Our Kids’ Club hosts a wide range of fun and educational activities every day of the week. While the facility is available for children ages 4-12, we are pleased to welcome children under 4 years old if they are accompanied by a parent or guardian. I regret that this was not communicated to you during your stay and hope that this drawback did not detract from the overall enjoyment of your holiday. Z

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Banyan Tree Samui (SHA Extra Plus)
10.0
Exceptional
Chau
Couple
Royal Banyan Ocean Pool Villa
Stayed 2 nights in November 2019

The best getaway place to go, all the staff are extremely helpful and friendly”

Staying in Banyan Tree Samui, you basically can free your mind and soul, thoughtful staff make all kind of arrangement where you only need to go with the flow and be a Free Bird :)

Reviewed November 11, 2019

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10.0
Exceptional
Low from Malaysia
Family with young children
Deluxe Pool Villa
Stayed 3 nights in May 2019

Excellent hotel”

All the staffs are very friendly n helpful.you can experience an 'imperial living style' in this plush hotel!all the restaurants are well-located with a splendid view!

Reviewed May 21, 2019

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10.0
Exceptional
Chaudhry
Couple
Deluxe Pool Villa
Stayed 2 nights in August 2019

Heavenly Stay”

Perfection in all levels of management. We just couldn’t love it more. Saffron Restaurant had the best food we had in thailand. Very authentic chef and value for money

Reviewed August 28, 2019

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10.0
Exceptional
Elizabeth from United Kingdom
Couple
Deluxe Pool Villa
Stayed 3 nights in March 2022

Perfect seclusion”

Great staff—super friendly and helpful without being overbearing. Wonderful reef in the private cove and calm conditions for paddle boarding. Only sadness was insufficient wind to take out the hobiecat!

Reviewed March 24, 2022

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Dear Elizabeth, Greetings from Banyan Tree Samui! Thank you for staying with us and for making us your holiday destination. I am delighted that every aspect of your stay exceeded your expectations. It is wonderful to read that your experience at our resort, from arrival through to departure, was perfect in every way. It is fantastic to read that our entire team were able to attend to your every need in a warm, friendly manner. As a Banyan Tree property, we take pride in delivering the highest standards of service and I am thrilled to read that we were able to do just that for you. Our private beach provides the perfect place to explore the tranquil waters with our complimentary marine activities on offer or to simply relax and unwind amid the peaceful surroundings, and it is great that this provided a memorable aspect of your holiday. Elizabeth, thank you once again for choosing Banyan Tree Samui. It would be our sincere pleasure to welcome you back in the future for another relaxing g

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Banyan Tree Samui (SHA Extra Plus)
10.0
Exceptional
vivian from Canada
Couple
Villa
Stayed 5 nights in January 2019

loved it! ”

Our stay was amazing! Friendly helpful staff, great breakfast, Villa & views! loved it! can't wait to go back! thanks for everything Sai!! Vivian & Sean

Reviewed January 25, 2019

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