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Discover a delightful stay at Hotel Casiana Managed by Enderun Hotels. Immerse yourself in the peaceful atmosphere of Tagaytay City Proper, known for its scenic views and cool weather. Enjoy spacious modern rooms with air conditioning, a private balcony, and complimentary Wi-Fi. Indulge in a delectable breakfast served in-room or taken away. Unwind in the indoor pool or pamper yourself at the spa. Conveniently located near Ayala Malls Serin, Robinson Supermarket, and Sky Ranch Tagaytay. Perfect for two travelers seeking a relaxing getaway and exploring the nearby attractions. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
Inside city center
Top Value
Front desk [24-hour]
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
7 travelers have booked today.
Based on 2,352 verified reviews
9.4
9.3
9.3
9.2
9.1
Location rating score
Value for money | 9.2 |
Location rating | 9.3 |
Nearest airport | Ninoy Aquino International Airport (MNL) |
Distance to airport | 46.9 km |
What interesting attractions are near by Hotel Casiana Tagaytay Managed by HII that are in walking range?
While residing at Hotel Casiana Tagaytay Managed by HII, jump start your getaway by checking out the closest points of interest that are within walking distance to the property which include Ayala Malls Serin and Mushroom burger.
What are the property's policies for children's bedding at Hotel Casiana Tagaytay Managed by HII?
Hotel Casiana Tagaytay Managed by HII's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
What do past guests love most about Hotel Casiana Tagaytay Managed by HII?
Past visitors that stayed at Hotel Casiana Tagaytay Managed by HII have given this property a rating of 9.362 for its outstanding cleanliness as the major highlight for their stay.
What is the verified guest review consensus about Hotel Casiana Tagaytay Managed by HII's view?
60.0% of our verified customer reviews have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Casiana Tagaytay Managed by HII down in the review section.
What is the verified guest review consensus about Hotel Casiana Tagaytay Managed by HII's coffee?
100.0% of our past guest assessments have given an optimistic appraisal and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Hotel Casiana Tagaytay Managed by HII down in the review section.
What is the average rating that verified Solo travelers' have given to Hotel Casiana Tagaytay Managed by HII?
Past solo travelers that have stayed at this property have given Hotel Casiana Tagaytay Managed by HII an average rating of 9.0. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Families with young children have given to Hotel Casiana Tagaytay Managed by HII?
Verified families with young children that have stayed at this property have given Hotel Casiana Tagaytay Managed by HII an average rating of 9.3. You can look up more in depth customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Families with older children have given to Hotel Casiana Tagaytay Managed by HII?
Past families with older children that have stayed at this property have given Hotel Casiana Tagaytay Managed by HII an average rating of 8.9. You can look up more descriptive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Hotel Casiana Tagaytay Managed by HII?
Verified local visitors that have stayed at this property have given Hotel Casiana Tagaytay Managed by HII an average rating of 9.3. You can look up on more descriptive customer testimonials, and comments for this property down in the review section.
Can special events be hosted at Hotel Casiana Tagaytay Managed by HII?
Your memorable occasion or event can be organized at one of the 2 versatile venues. This hotel has an indoor venue for your special get together. Large events and gatherings like private events, engagements, and weddings can be hosted at Hotel Casiana Tagaytay Managed by HII. Small or intimate gatherings like graduation parties, entertainment events, honeymoons, and birthday parties can also be accommodated. Services for audio-visual equipment and wireless internet are made available to help your occasion go effortlessly.
Unwind and Indulge at Hotel Casiana Managed by Enderun Hotels' Vibrant Bar
Hotel Casiana Managed by Enderun Hotels in Tagaytay offers a vibrant and lively bar that is perfect for unwinding and indulging in a night of fun and entertainment. The bar features a wide selection of drinks, including signature cocktails crafted by expert mixologists. Whether you prefer a classic mojito or a unique concoction, the bar has something to satisfy every palate.
The bar also offers a cozy and inviting atmosphere, with comfortable seating and stylish decor. Guests can relax and socialize with friends or fellow travelers while enjoying live music performances or DJ sets. The talented musicians and DJs create an energetic and lively ambiance, ensuring a memorable night of entertainment. So, sit back, sip on a refreshing drink, and let the vibrant bar at Hotel Casiana Managed by Enderun Hotels be your ultimate destination for a night of fun and relaxation.
Stay Active and Refreshed at Hotel Casiana Managed by Enderun Hotels
Hotel Casiana Managed by Enderun Hotels in Tagaytay, Philippines offers a range of top-notch sports facilities to keep guests active and refreshed throughout their stay. Whether you're looking to swim, work out, or simply relax by the poolside, this hotel has got you covered.
Start your day with a refreshing dip in the indoor pool, where you can enjoy a swim regardless of the weather outside. The pool is well-maintained and provides a serene environment for a leisurely swim or an invigorating workout. Afterward, head to the fitness center, which is equipped with state-of-the-art equipment to help you stay on top of your fitness routine. With a range of cardio machines, weights, and exercise accessories, you can tailor your workout to your specific needs.
If you prefer to soak up the sun while staying active, make your way to the outdoor pool. Surrounded by lush greenery and offering breathtaking views of the surrounding landscape, this pool is the perfect spot to unwind and enjoy a refreshing swim. After your swim, head to the poolside bar, where you can indulge in a variety of refreshing beverages and light snacks while lounging by the pool.
Best of all, the fitness center at Hotel Casiana Managed by Enderun Hotels is free for all guests, allowing you to maintain your fitness regime without any additional cost. So whether you're a fitness enthusiast or simply looking to relax and rejuvenate, this hotel's sports facilities are sure to exceed your expectations.
Convenience at its Finest: Hotel Casiana Managed by Enderun Hotels
Hotel Casiana Managed by Enderun Hotels in Tagaytay offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With an array of services designed to cater to every need, this hotel goes above and beyond to provide a seamless experience.
For those who prefer to dine in the comfort of their own room, room service is available, allowing guests to enjoy delicious meals without leaving the comfort of their accommodation. Safety deposit boxes are also provided, giving guests peace of mind knowing that their valuables are secure.
The hotel's concierge service is always on hand to assist with any requests or inquiries, ensuring that guests have everything they need for a memorable stay. Whether it's recommendations for local attractions or arranging transportation, the knowledgeable and friendly staff are ready to help.
Stay connected with complimentary Wi-Fi in public areas, as well as free Wi-Fi in all rooms, allowing guests to easily stay in touch with loved ones or catch up on work. The hotel also offers express check-in/check-out for a hassle-free arrival and departure process.
For those with luggage in tow, the hotel provides luggage storage facilities, allowing guests to explore the city without the burden of carrying their bags. Additionally, daily housekeeping ensures that rooms are kept clean and tidy throughout the stay.
Hotel Casiana Managed by Enderun Hotels truly understands the importance of convenience, offering a range of facilities and services to enhance the overall guest experience. Whether you're traveling for business or leisure, this hotel has you covered.
Convenient and Complimentary Car Park at Hotel Casiana Managed by Enderun Hotels
At Hotel Casiana Managed by Enderun Hotels, we understand the importance of hassle-free travel, which is why we offer a convenient and complimentary car park for our guests. Whether you are arriving in Tagaytay by car or renting one during your stay, our onsite car park provides a secure and easily accessible space for your vehicle. Best of all, the car park is free of charge, allowing you to save on parking fees and explore the city without any worries.
Our car park is designed to accommodate a range of vehicles, from compact cars to larger SUVs, ensuring that you can find a suitable parking spot regardless of your vehicle size. With our 24-hour security measures in place, you can have peace of mind knowing that your car is safe and well-protected throughout your stay.
Hotel Casiana Managed by Enderun Hotels's complimentary car park is just one of the many ways we strive to make your stay as convenient and enjoyable as possible. So, whether you're planning a weekend getaway or a longer vacation in Tagaytay, rest assured that your transportation needs are well taken care of at our hotel.
Indulge in Culinary Delights at Hotel Casiana Managed by Enderun Hotels
At Hotel Casiana Managed by Enderun Hotels, guests are treated to a wide array of dining options that cater to every palate. Start your day with a delicious breakfast buffet, where you can choose from a variety of continental dishes to fuel your adventures in Tagaytay. Whether you prefer a hearty Filipino breakfast or a lighter selection of pastries and fruits, the breakfast buffet at Hotel Casiana has something for everyone.
For a more relaxed dining experience, head to the hotel's coffee shop, where you can enjoy a freshly brewed cup of coffee or tea paired with delectable pastries and snacks. The cozy ambiance and comfortable seating make it the perfect spot to catch up with friends or simply unwind after a long day of exploring.
If you're in the mood for a more formal dining experience, the hotel's restaurant offers a diverse menu of local and international dishes. From traditional Filipino favorites to international cuisine, there's something to satisfy every craving. The restaurant's elegant setting and attentive service create a memorable dining experience that will leave you coming back for more.
For those who prefer to dine in the comfort of their own room, Hotel Casiana also offers room service. Enjoy a delicious meal or a midnight snack without having to leave the comfort of your bed. With daily housekeeping ensuring that your room is always clean and tidy, you can indulge in culinary delights without any worries.
Whether you choose to start your day with a breakfast buffet, grab a quick bite at the coffee shop, dine at the restaurant, or enjoy a meal in the privacy of your room, Hotel Casiana Managed by Enderun Hotels provides a dining experience that is sure to satisfy even the most discerning of palates.
Luxurious and Spacious Rooms at Hotel Casiana Managed by Enderun Hotels
Hotel Casiana Managed by Enderun Hotels offers a wide range of luxurious and spacious rooms that are perfect for a comfortable stay in Tagaytay, Philippines. With a variety of room types to choose from, guests can find the perfect accommodation to suit their needs and preferences.
The 2 Bedroom 2 room Suite is a spacious 82 square meters room featuring 1 Single Bed and 1 King Bed. For larger groups or families, the 3 Bedroom offers even more space with 85 square meters and 1 Single Bed, 1 Queen Bed, and 1 King Bed. If you're looking for a room with a pool view, the Deluxe Double Room Pool View and Deluxe Family Pool View are ideal choices, both offering 40 square meters of space with either 2 Single Beds or 1 Single Bed or 1 Queen Bed respectively.
By booking these amazing rooms on Agoda, guests can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates and exclusive deals, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make a reservation in just a few clicks. Experience a seamless and convenient booking process when you choose to book your stay at Hotel Casiana Managed by Enderun Hotels through Agoda.
Discover the Charm of Tagaytay City Proper
Nestled in the picturesque region of Tagaytay, Philippines, Hotel Casiana Managed by Enderun Hotels offers a prime location in the heart of Tagaytay City Proper. With its stunning views of the Taal Volcano and cool climate, Tagaytay has become a popular destination for locals and tourists alike.
Tagaytay City Proper is known for its vibrant atmosphere and charming attractions. Just a short distance from the hotel, you can explore the popular Sky Ranch, a thrilling amusement park that offers a variety of rides and attractions for all ages. For nature lovers, the Tagaytay Picnic Grove is a must-visit, where you can enjoy a leisurely picnic amidst lush greenery and breathtaking views.
Food enthusiasts will delight in the array of dining options available in Tagaytay City Proper. From cozy cafes to upscale restaurants, you can savor a wide range of cuisines, including the famous Tagaytay bulalo, a hearty beef soup. Don't forget to try the local delicacies such as tawilis, a small fish found only in Taal Lake, and buko pie, a delicious pastry made with young coconut.
Whether you're seeking adventure, relaxation, or simply a tranquil escape, Tagaytay City Proper has something for everyone. Experience the charm of this beautiful city and create unforgettable memories at Hotel Casiana Managed by Enderun Hotels.
Convenient Transportation Options from the Nearest Airports to Hotel Casiana Managed by Enderun Hotels
Hotel Casiana Managed by Enderun Hotels is a luxurious retreat nestled in the heart of Tagaytay City Proper, offering guests a peaceful and scenic escape from the bustling city life. For travelers arriving by air, there are several convenient transportation options available to reach the hotel from the nearest airports.
If you are flying into Ninoy Aquino International Airport (NAIA) in Manila, the most common way to reach Hotel Casiana Managed by Enderun Hotels is by taking a private car or taxi. The journey takes approximately 1.5 to 2 hours, depending on the traffic conditions. Alternatively, you can also opt for a shared van or bus service, which offers a more affordable option. These services can be found at the airport terminals and provide a comfortable and hassle-free transfer to Tagaytay.
Another nearby airport is Clark International Airport, located in Pampanga. From Clark International Airport, you can take a private car or taxi to reach Hotel Casiana Managed by Enderun Hotels. The journey usually takes around 2 to 3 hours, depending on the traffic. Alternatively, you can also take a shuttle bus or van service, which are available at the airport and offer a convenient and cost-effective way to reach Tagaytay.
Regardless of the airport you arrive at, the journey to Hotel Casiana Managed by Enderun Hotels promises to be a delightful experience, as you pass through picturesque landscapes and enjoy the cool breeze of Tagaytay. Upon arrival, you will be greeted by the hotel's warm and hospitable staff, ready to provide you with a memorable stay. With its convenient location and excellent transportation options, Hotel Casiana Managed by Enderun Hotels is the perfect choice for travelers seeking a tranquil and luxurious retreat in Tagaytay City Proper.
Discover the Enchanting Landmarks of Hotel Casiana Managed by Enderun Hotels
Nestled in the breathtaking city of Tagaytay, Hotel Casiana Managed by Enderun Hotels offers a prime location surrounded by a plethora of captivating landmarks and attractions. Just a stone's throw away, you'll find the mesmerizing Taal Lake, a picturesque natural wonder that will leave you in awe. Take a leisurely stroll along the lake's edge or embark on a thrilling boat ride to get up close and personal with the awe-inspiring Taal Volcano.
For those seeking some adrenaline-pumping fun, the renowned Sky Ranch Tagaytay is a must-visit attraction. This amusement park boasts exhilarating rides, including the iconic Sky Eye Ferris wheel that offers panoramic views of the city and its stunning surroundings.
Art enthusiasts will be delighted to explore the nearby Museo Orlina Museum, which showcases the works of renowned Filipino sculptor Ramon Orlina. Admire the intricate glass sculptures and immerse yourself in the rich artistic heritage of the region.
If you're in the mood for a unique experience, head over to the Puzzle Mansion Bed & Breakfast, home to the Guinness World Record holder for the largest collection of jigsaw puzzles. Marvel at the impressive collection of over 1,000 puzzles and challenge yourself to solve a few.
These are just a few of the remarkable landmarks and attractions that await you during your stay at Hotel Casiana Managed by Enderun Hotels. Whether you're seeking natural beauty, thrilling adventures, or cultural experiences, Tagaytay has it all, and this hotel serves as the perfect base to explore it all.
Convenient Public Transport Stations near Hotel Casiana Managed by Enderun Hotels
Located in the heart of Tagaytay, Hotel Casiana Managed by Enderun Hotels offers easy access to various public transport stations, making it a convenient choice for travelers. Just a short distance away from the hotel is the Tagaytay Olivarez Plaza Bus Stop. This bustling bus stop serves as a major transportation hub, connecting Tagaytay to neighboring cities and provinces. From here, guests can easily catch a bus to explore popular tourist destinations such as Taal Volcano, Picnic Grove, and Sky Ranch. With frequent bus services and a central location, guests can effortlessly navigate the city and discover all that Tagaytay has to offer.
A Gastronomic Haven Just Steps Away
Hotel Casiana Managed by Enderun Hotels is surrounded by an array of dining options that will satisfy even the most discerning palates. Indulge in authentic Filipino cuisine at Balay Dako, where you can savor traditional dishes made from fresh local ingredients. For a cozy and rustic dining experience, head to Bag of Beans Restaurant or Charito by Bag of Beans, both known for their delectable comfort food and charming ambiance. If you're in the mood for international flavors, try the mouthwatering Indonesian dishes at Depot Citra Rasa (Kartoharjo) or the delicious burgers at Mushroomburger. For a taste of local specialties, visit Bulalo Point Turo-Turo Grill or Ridge Park Kainan sa Kubo, where you can enjoy the famous bulalo and other Filipino favorites. Don't forget to stop by Rowena's Pasalubong Tagaytay for some delightful pasalubong treats to bring home. And if you're craving for a cup of coffee or a light snack, Cafe Voi La Crosswinds is the perfect spot to unwind and enjoy the serene surroundings.
Shop 'til you drop in Tagaytay
Hotel Casiana Managed by Enderun Hotels is surrounded by a plethora of shopping landmarks, making it the perfect destination for shopaholics. Just a stone's throw away, you'll find Olivarez Mall, a bustling shopping complex offering a wide range of retail outlets, restaurants, and entertainment options. Ayala Malls Serin is also nearby, where you can explore a mix of local and international brands, as well as indulge in delicious dining experiences. For a more upscale shopping experience, head to Summit Ridge Promenade, a premier lifestyle destination that boasts high-end boutiques, specialty stores, and gourmet restaurants. And if you're looking for a unique shopping experience, Ayala Serin Mall is the place to be, with its charming architecture and collection of boutique shops selling everything from fashion to home decor. With these fantastic shopping landmarks just moments away, Hotel Casiana Managed by Enderun Hotels ensures that your retail therapy cravings are well taken care of during your stay in Tagaytay.
Affordable Luxury at Hotel Casiana Managed by Enderun Hotels
When it comes to finding the perfect blend of luxury and affordability in Tagaytay, Hotel Casiana Managed by Enderun Hotels stands out from the crowd. With an average room price of just $112, this hotel offers exceptional value for money, ensuring that your stay is both comfortable and budget-friendly.
Compared to the average price of a hotel room in Tagaytay, which is $94, Hotel Casiana Managed by Enderun Hotels provides an unparalleled experience without breaking the bank. Despite its affordable rates, this hotel doesn't compromise on quality. The rooms are tastefully decorated, featuring modern amenities and plush furnishings that create a cozy and inviting atmosphere.
Whether you're traveling for business or leisure, Hotel Casiana Managed by Enderun Hotels is the ideal choice for those seeking a memorable stay at an unbeatable price. So why settle for less when you can enjoy affordable luxury at this exceptional hotel in Tagaytay?
Clean and Modern Rooms with Friendly Staff
Hotel Casiana Managed by Enderun Hotels in Tagaytay is highly praised by its guests for its clean and modern rooms, as well as its friendly and professional staff. The rooms are spacious and well-maintained, providing a comfortable and relaxing stay for guests. The beds are big and comfortable, ensuring a good night's sleep. The hotel's interior design is also highly appreciated, with its modern style and cleanliness. Guests also love the hotel's location, which is conveniently situated in a good area. Additionally, many guests appreciate the balconies in the rooms, offering a great view of the surroundings. Overall, the hotel provides a pleasant and enjoyable experience for its guests, thanks to its cleanliness, modernity, and friendly staff.
Impeccable Service and Excellent Facilities at Hotel Casiana Managed by Enderun Hotels
Hotel Casiana Managed by Enderun Hotels in Tagaytay, Philippines, has garnered outstanding customer ratings across various categories. With an impressive overall rating of 9.2, this hotel is highly recommended by guests for its impeccable service and excellent facilities.
One of the standout features of Hotel Casiana is its dedicated and attentive staff. With a remarkable staff performance rating of 9.3, guests consistently praise the hotel's friendly and professional team. From the moment of arrival to departure, guests are made to feel welcome and well taken care of. Whether it's providing helpful local tips, arranging transportation, or attending to any requests, the staff goes above and beyond to ensure a memorable stay.
In addition to the exceptional service, Hotel Casiana boasts top-notch facilities that contribute to its impressive ratings. With a remarkable score of 9.1 for facilities, guests can expect a comfortable and enjoyable stay. The hotel offers a range of amenities, including a well-equipped fitness center, a refreshing swimming pool, and a relaxing spa. The beautifully designed rooms are spacious and tastefully decorated, providing a cozy and luxurious ambiance for guests to unwind after a day of exploring Tagaytay.
With its exceptional service, excellent facilities, and high ratings across various categories, Hotel Casiana Managed by Enderun Hotels is the perfect choice for travelers seeking a memorable and enjoyable stay in Tagaytay, Philippines.
Exceptional9.1
Facilities
Exceptional9.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Exceptional
Show reviews that mention
Had a very nice stay here previously so we decided to book again. Service and facilities were good for our 2nd stay. Our only issue was the room seemed to have been vacant for awhile, was not thoroughly cleaned. Tables and the air purifier was dusty, and the shower room already had some molds on the grout. We requested for cleaning, and it was done right away. During our stay, our child also had a minor accident that caused a lump on his head. The front desk staff told us that there was no on-duty nurse at that time, but asked about the condition of our child and gave us some things to look out for, and to call them again if it worsens - fortunately not. We also requested for an ice pack but it took about 20-30 mins to arrive. Overall, the stay was nice. Good breakfast, a kid's club and a heated pool which our child really loved. All staff were kind accommodating too. Will still consider booking here next time.
Thank you for choosing Hotel Casiana & Events Center! We sincerely apologize with regards with what happen. We also value those that allow us to further improve on the areas of concerns. Be assured that we have been consistently working on the cleanliness of the rooms. We look forward to welcoming you back here at Tagaytay.
Booked a Deluxe King room for a night. 1 hour from check-in, the power went out (only at our room, Rm. 222, hotel power was fine). Reported the incident four times, twice at utility staff of same floor, twice at customer service of hotel (once via room phone & once personal). At my disappointment, no assistance was provided. Power was out from 2:45PM to 5:00PM. Only after a ‘personal’ visit at the front desk (at 4:30PM), was the issue resolved within 30 mins. What makes the incident worse was upon every follow up, staff would respond with “may pumunta na pong galing engineering/techinician sa room ninyo?” “Follow up ko na lang po.” There were no personel to visit our room to check on the issue, no updates if it were to be resolved soon. They deliberately chose to just leave us there providing no assistance & update. To my surprise, the power went back on without any staff visiting the room so it would seem a simple issue that could have been resolved if the staff showed just a little care for their customers. It would take a ‘personal’ visit at the front desk for an action to be done (which to be completely honest, I am very uncomfortable with). Again, very disappointing. Wouldn’t recommend to anyone.
We sincerely apologize for what happened. Upon checking when the Front Office Associate advised the Enginering department about the incident they immediately checked the connection of the power supply of your room which is located outside of the room. They had everything checked that is why it take them some time to fix it. We truly apologize with regards on this matter. Please know that the city government of Tagaytay decided to have the power supply shut down in line with the construction going on at Crossing Mendez Tagaytay which is very near our property. During the transition of the power supply some of our new rooms was affected including 222. Please rest assured that we are taking the appropriate measures to address such issue and prevent any future occurrences. We appreciate the time you took to share your concern, and it is our hope that you will give us the opportunity to better serve you in the future.
Pros: They have bunch of delicious foods for buffet breakfast. Plenty of choices. This is what Me & my Husband looking for as always when we book a hotel. Worth it when it comes to money. They are just few hotels in Tagaytay that offer buffet breakfast on weekdays, only on weekends. That is a plus. Our room on the 10th floor is so spacious, almost complete amenities from toiletries, ref, coffee, tea, slippers, big cabinets, tv (no channels just YouTube & Netflix), shower is just so perfect & working hot rain shower, super clean & comfortable, they have purifier, the balcony has great view, they put us near the road & taal view and it was so perfect. So much more to compliment this hotel. Cons: Some staff were not properly train for some politeness & courtesy. No greetings at all for most of the staff like good morning, afternoon & evening, they just pass by. Even guards are just seating & using phones most of the time. No smile, no greetings at all & they don't even bother to open the door for you. Unlike other hotels that we been. Though it is manageable & tolerable, it's just that the Mangement/Owner could have improve this manner. It should comes within every staff attitude & personality, even if not including All in all great stay here at Hotel Casiana Tagaytay. We will surely come back & recommend this to others. Thank you!
Thank you for sharing your detailed feedback about your stay at Hotel Casiana. We appreciate your positive comments about the buffet breakfast, as well as the spacious rooms and almost complete amenities. It's wonderful to hear that you enjoyed the lovely view from the balcony. However, we would like to express our sincere apologies for the poor treatment you received from our staff during your stay. It is deeply concerning to hear that our staff treated you in that manner. If I may, we would highly appreciate to learn more about such experience so that we may improve our services towards our guest. You may send us an email at kbucho@hotelcasiana.com. Please know that this is not the level of service that we aim to provide our guests, and we take your feedback very seriously. We appreciate the time you took to share your concerns and it is our hope that you will give us the opportunity to better serve you in the future.
It's very clean, spacious and the interior is nice! There's an airpurifier, water kettle, bottled water, coffee and tea, toiletries and many towels. The shower heats fast and there's good water pressure. The beds are comfortable and I like that they provide two pillows for each guest. There are also throw pillows in the seats. Lots of power outlets and accent lighting. I like the balcony with chairs and table so you can enjoy the view and nice weather in tagaytay. the staffs are very helpful and serve with a smile. The check-in and check-out was smooth. The heated pool is nice too so you dip in the pool anytime of the day. The shower and changing clothes is only one big room and no way to hang stuff. I think they should put more shower and changing area so that the guests don't walk to the hallways wet going to their rooms. there are 4 showers outside but it's not private so you can't change clothes. The breakfast buffet was simple but they are good. There is ham, longganisa, beef tapa, daing na bangus, pork and beans, dilis, garlic rice, steamed rice, egg cooked by request, breads with butter, jams, cheese, cold cuts, congee, bulalo soup, vegetable salad, macaroni salad, potato salad, desserts, seasonal fruits, coffee, juice and water. The plates were removed promptly in the table when it's empty.
Thank you for sharing such a detailed and positive review of your experience! We are delighted to hear that you enjoyed the cleanliness, spaciousness, and the nice interior of the room. It's great to know that the amenities provided met your expectations. We're pleased that you found the shower's fast heating and good water pressure to be convenient. It's wonderful to hear that you enjoyed the balcony with its beautiful view and that our staff contributed to making your stay memorable with their helpful and smiling service. Your detailed description of the breakfast buffet is much appreciated, and we're pleased that you found it satisfying. We take note of your observation about the shower and changing facilities by the pool and will explore ways to enhance that aspect of our amenities. Thank you again for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit.
Free Wi-Fi in all rooms!
Air conditioning
Currency exchange
Daily housekeeping
Exceptional Stay at Hotel Casiana - Outstanding Service by the Staff”
Our stay at Hotel Casiana was nothing short of spectacular! From the moment I stepped through the doors, I was greeted with warmth and hospitality that made me feel right at home. The ambiance of the hotel is both elegant and cozy, perfectly balancing luxury with comfort. Special commendations go to Rich and Princess, who truly went above and beyond to ensure my stay was exceptional. Rich was incredibly attentive and quick to assist with any needs I had, always with a genuine smile and a friendly demeanor. Princess, with her impeccable attention to detail, made sure that everything was in perfect order, ensuring a seamless and delightful experience. The rooms are spacious, beautifully decorated, and equipped with all the amenities one could wish for. The bed was exceptionally comfortable, allowing for a restful night’s sleep. The hotel's location is also very convenient, making it easy to explore the surrounding area. The food at the hotel’s restaurant was exquisite, offering a variety of delicious options that catered to all tastes. Breakfast was a particular highlight, with more than enough selection of fresh and tasty offerings to start the day on a high note. Overall, my experience at Hotel Casiana was outstanding, and I cannot recommend it highly enough. Rich and Princess deserve special recognition for their exceptional service and dedication to guest satisfaction. I will definitely be returning and look forward to my next stay.
Thank you for choosing Hotel Casiana & Events Center! We are grateful that you consider your stay with as exceptional. It is always encouraging for us to know that our guests are satisfied with our products and services. Your kind words have been shared with the whole team, particularly to Rich and Princess. This will certainly motivate them to always maintain the helpful, accommodating and positive attitude. We look forward to welcoming you back here at Tagaytay.