Apartment/Flat

Residenz Apartments @ Lotus Desaru Resort

5 stars out of 5
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Star ratings are based on amenities, guest ratings, and room size, among other factors.

Lot 1854, Jalan Desaru Bandar Penawar, Desaru Beachfront, Desaru, Malaysia, 81930

Highlights

Great beach access

Has direct beach access.
Great nearby activities

Waterpark best sesuai untuk semua peringkat umur...
Highly Rated by Family Traveller

Would come again with the rest of my family and friends!
Beautiful natural surroundings

Gourmet dinner options

Space & Rooms
Apartment/Flat
(Room size: 210 m²/2260 ft²)
4 bedrooms
3 bathrooms
Kitchen
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Bedroom 3
1 queen bed
Bedroom 4
1 king bed
Bathroom and toiletries
Bathtub, Hair dryer, Private bathroom, Shower, Toiletries, Towels
Kitchen
Cook for yourself
Coffee/tea maker, Dining table, Free bottled water, Kitchenette, Microwave, Refrigerator

Facilities

Private beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Waterfront

Front desk [24-hour]

Fitness center

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Desaru Beachfront part of Desaru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Super Lobster Restaurant. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Your dates are popular among travelersUsers are booking a place in Desaru every 3 minutes on Agoda.com
Location 8.7
Service 8.6
Cleanliness 8.3
Facilities 8.3

Based on 265 verified reviews

Location

8.7

Service

8.6

Cleanliness

8.3

Facilities

8.3

Value for money

8.3

Check-in:

15:00

Check-out:

until 12:00
See map

8.7Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Desaru Beach
190 m
Sand & Sandals Resort & Spa
410 m
Fisherman Museum (Muzium Nelayan)
470 m
Tunamaya Beach & Spa Resort
960 m
Sebana Golf Resort
2.2 km

Good to know

Value for money8.3
Location rating8.7

Select your room

1/3

2 Bedroom Twin Suite

78 m²/840 ft²
Max 5 adults
2 single beds / 2 single beds
  • 2 bedrooms

  • 2 bathrooms

1/7

Superior Apartment

210 m²/2260 ft²
Max 10 adults
2 single beds / 2 single beds / 1 queen bed / 1 king bed
  • 4 bedrooms

  • 3 bathrooms

1/3

1 Bedroom Twin Suite

59 m²/635 ft²
Max 3 adults
2 single beds
1/4

3-Bedroom Premier Suite

109 m²/1173 ft²
Max 8 adults
1 king bed / 1 queen bed / 2 single beds

8.5

Excellent

Room comfort and quality
  • 3 bedrooms

  • 2 bathrooms

1/7

4-Bedroom Premier Suite

210 m²/2260 ft²
Max 10 adults
1 king bed / 1 queen bed / 2 single beds / 2 single beds
  • 4 bedrooms

  • 3 bathrooms

1/5

Studio Apartment

59 m²/635 ft²
Max 4 adults
1 king bed
  • 2 bathrooms

1/3

1 Bedroom Deluxe

59 m²/635 ft²
Max 3 adults
1 king bed
Preferred by Couples

8.6

Excellent

Room comfort and quality
1/4

Two-Bedroom Apartment

78 m²/840 ft²
Max 6 adults
2 single beds / 1 king bed
  • 2 bedrooms

  • 2 bathrooms

1/3

2 Bedrooms Family Suite

78 m²/840 ft²
Max 5 adults
1 king bed / 2 single beds
Fits groups

8.6

Excellent

Room comfort and quality
  • 2 bedrooms

  • 2 bathrooms

Frequently asked questions

Enjoy your getaway the perfect way with a beverage in your hand at Residenz Apartments @ Lotus Desaru Resort's bar available right in front of your doorstep for when you need a sip or two.

Residenz Apartments @ Lotus Desaru Resort features non-water sport and outdoor activities such as golf course (within 3 km), and hiking trails for you to enjoy while lounging here.

Residenz Apartments @ Lotus Desaru Resort features a diverse selection of entertainment facilities which consists of karaoke, billiards, games room, and water park to keep you busy and entertained throughout your holiday here.

Absolutely! Residenz Apartments @ Lotus Desaru Resort offers fitness center that is purposefully located on site, catering to your active needs to stay fit and healthy while on holiday vacation. For more details, please contact the property for more information.

Yes! Residenz Apartments @ Lotus Desaru Resort features laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

Residenz Apartments @ Lotus Desaru Resort has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While staying at Residenz Apartments @ Lotus Desaru Resort, kick start your trip by visiting the closest points of interest that are within walking distance to the property which include Sand & Sandals Resort & Spa and Fisherman Museum (Muzium Nelayan).

Residenz Apartments @ Lotus Desaru Resort's policy pertaining to children's bedding considers guests age 5 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified past guests that have stayed at Residenz Apartments @ Lotus Desaru Resort had an average nightly stay of 1 night at this property.

Verified families with young children that have stayed at this property have given Residenz Apartments @ Lotus Desaru Resort an average rating of 8.4. You can look up more complete customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Residenz Apartments @ Lotus Desaru Resort an average rating of 8.6. You can look up on more comprehensive customer evaluations, and comments for this property down in the review section.

Residenz Apartments @ Lotus Desaru Resort’s neighborhood is Desaru Beachfront which includes popular restaurants such as Lotus Spices, Shiokaze Teppan, and Omni Cafe Laman Desaru Coast.

More about Residenz Apartments @ Lotus Desaru Resort

More about Residenz Apartments @ Lotus Desaru Resort

Welcome to Residenz Apartments @ Lotus Desaru Resort: A Luxurious Retreat in Desaru, Malaysia

Nestled in the stunning coastal paradise of Desaru, Malaysia, the Residenz Apartments @ Lotus Desaru Resort offers an exquisite blend of comfort, elegance, and modern amenities. This 4-star hotel is the perfect getaway for families, couples, or solo travelers seeking a serene escape from the hustle and bustle of everyday life. With its prime location, guests are just moments away from the pristine beaches and vibrant local attractions that make Desaru a sought-after destination. Check-in at the Residenz Apartments is a breeze, with a convenient time set from 3:00 PM, allowing guests to settle into their luxurious accommodations with ease. The hotel boasts a single spacious apartment designed to provide an intimate and private experience, making it ideal for those looking for a peaceful retreat. Guests can enjoy a leisurely check-out until 12:00 PM, giving them ample time to savor their stay. Families will appreciate the hotel's child policy, which allows children aged 3 to 4 to stay free of charge, ensuring that everyone can enjoy a memorable vacation without breaking the bank.

Unwind and Indulge: Entertainment Facilities at Residenz Apartments @ Lotus Desaru Resort

At Residenz Apartments @ Lotus Desaru Resort, entertainment is seamlessly woven into the fabric of your stay, offering a delightful array of facilities that cater to relaxation and recreation. The resort features a vibrant games room where guests can engage in friendly competition, whether it be through classic board games or modern arcade challenges. For those looking to unwind, the spa offers a tranquil escape with a variety of rejuvenating treatments, including soothing massages that melt away stress. After a day of adventure, guests can indulge in the warmth of the sauna or the gentle embrace of the steam room, allowing for ultimate relaxation in a serene environment. For those who prefer a more social atmosphere, the resort's bar serves up a selection of refreshing cocktails and beverages, perfect for sipping while enjoying the stunning views of the surrounding gardens. The gift and souvenir shop is a treasure trove of local crafts and mementos, ensuring that you take a piece of Desaru home with you. And if you're in the mood for some lighthearted fun, gather your friends for an exhilarating karaoke session, where you can showcase your vocal talents and create unforgettable memories. At Residenz Apartments @ Lotus Desaru Resort, every moment is an opportunity for entertainment and enjoyment.

Unleash Your Adventurous Spirit at Residenz Apartments @ Lotus Desaru Resort

At Residenz Apartments @ Lotus Desaru Resort, sports enthusiasts will find a paradise brimming with exhilarating activities and facilities that cater to every taste. The state-of-the-art fitness center is perfect for those looking to maintain their workout routine while enjoying a rejuvenating getaway. For water lovers, the resort offers an impressive array of motorized and non-motorized water sports, ensuring that guests can indulge in thrilling experiences on the shimmering waters of Desaru. Whether you prefer the adrenaline rush of jet skiing or the tranquility of canoeing, the resort has it all covered. For those seeking leisure and relaxation, the outdoor pool and private beach provide the ideal backdrop for sun-soaked days. Engage in friendly competition with a game of table tennis or challenge your friends to a round of mini golf. Fishing enthusiasts can cast their lines in the nearby waters, while nature lovers can explore the scenic hiking trails that wind through the lush landscape. With watersports equipment rentals available and a vibrant water park just steps away, every moment at Residenz Apartments @ Lotus Desaru Resort is designed to create unforgettable memories filled with fun and excitement.

Convenience Facilities at Residenz Apartments @ Lotus Desaru Resort

At Residenz Apartments @ Lotus Desaru Resort, guests can enjoy a wealth of convenience facilities designed to enhance their stay and ensure a seamless experience. The 24-hour room service allows guests to indulge in delicious meals at any hour, while the dedicated laundry and dry cleaning services take care of your wardrobe needs, ensuring you always look your best. For those traveling with valuables, safety deposit boxes are available to provide peace of mind, and the concierge is ready to assist with any requests or arrangements to make your stay even more enjoyable. Connectivity is effortless with free Wi-Fi available in all rooms and public areas, allowing you to stay in touch with loved ones or plan your next adventure in Desaru. The hotel's designated smoking area ensures that all guests can enjoy their preferences comfortably, while daily housekeeping guarantees a clean and welcoming environment throughout your stay. Additionally, the convenience store on-site offers a range of essentials and snacks, making it easy to grab what you need without venturing far. With luggage storage available, you can explore the resort and surrounding attractions without the burden of your bags, making Residenz Apartments a truly convenient choice for your getaway.

Convenient Transport Facilities at Residenz Apartments @ Lotus Desaru Resort

At Residenz Apartments @ Lotus Desaru Resort, your journey begins seamlessly with an array of transport facilities designed to enhance your stay. The hotel offers a convenient airport transfer service, ensuring that you arrive and depart with ease. For those looking to explore the stunning surroundings of Desaru, the resort provides a variety of tour options that can be arranged directly at the front desk, allowing you to immerse yourself in the local culture and attractions without any hassle. Additionally, the resort boasts a complimentary car park onsite, making it easy for guests traveling by car to find secure parking during their stay. The shuttle service is another excellent feature, providing easy access to nearby attractions and beaches, while the taxi service offers a quick and reliable way to navigate the area. For added convenience, a ticket service is available to help you secure entry to local events and attractions, ensuring that your adventures in Desaru are both enjoyable and stress-free.

Comfort and Convenience at Residenz Apartments @ Lotus Desaru Resort

Step into a world of comfort and convenience at the Residenz Apartments @ Lotus Desaru Resort, where each room is thoughtfully designed to enhance your stay. Enjoy the refreshing coolness of air conditioning as you unwind in your spacious apartment, complete with a separate living room that provides an inviting space to relax and socialize. For your entertainment needs, a television with satellite and cable channels awaits, ensuring you never miss your favorite shows while on vacation. Each apartment features a private balcony or terrace, offering a perfect spot to savor your morning coffee or tea, with complimentary options available for your enjoyment. The well-equipped kitchenette includes a refrigerator and a coffee/tea maker, allowing you to prepare light meals or snacks at your leisure. You'll also find complimentary bottled water and a selection of toiletries to make your stay even more comfortable. With blackout curtains for a restful night's sleep and soft linens to snuggle into, your stay at Residenz Apartments promises to be a delightful escape in the heart of Desaru.

Culinary Delights at Residenz Apartments @ Lotus Desaru Resort

At Residenz Apartments @ Lotus Desaru Resort, dining is a delightful experience that caters to every palate. Guests can indulge in the convenience of 24-hour room service, allowing you to savor delicious meals at any time of the day or night, whether you’re unwinding after a long day at the beach or enjoying a quiet evening in your apartment. The on-site coffee shop is perfect for a quick caffeine fix or a light snack, while the halal restaurant offers an array of delectable dishes that celebrate local flavors and international cuisine, ensuring that every meal is a memorable one. For those who enjoy a leisurely start to their day, the breakfast buffet provides a sumptuous spread of both continental and local favorites, designed to satisfy every craving. Whether you prefer a hearty breakfast to fuel your adventures or a light meal to ease into the day, there’s something for everyone. Additionally, the resort features BBQ facilities, perfect for a fun-filled evening with family and friends, where you can grill up your favorite dishes under the starlit sky. With daily housekeeping and grocery deliveries available, your dining experience at Residenz Apartments is not just about the food; it’s about creating lasting memories in a relaxing and inviting atmosphere.

Spacious and Luxurious Accommodations at Residenz Apartments @ Lotus Desaru Resort

At the Residenz Apartments @ Lotus Desaru Resort, guests are invited to experience an array of beautifully designed rooms that cater to families, couples, and groups alike. The 3-Bedroom Premier Suite offers an expansive 109 square meters of space, featuring a harmonious blend of comfort with a King Bed, a Queen Bed, and two Single Beds, making it an ideal choice for larger families or groups seeking a home away from home. For those looking for a cozy yet spacious retreat, the 2-Bedrooms Family Suite spans 78 square meters and is perfectly equipped with a King Bed and two Single Beds, ensuring a restful night's sleep for all guests. For the ultimate in luxury, the 4-Bedroom Premier Suite boasts an impressive 210 square meters, featuring a combination of a King Bed, a Queen Bed, and four Single Beds, providing ample space for larger gatherings or extended family vacations. Meanwhile, the 1 Bedroom Deluxe option, encompassing 59 square meters, offers a romantic and intimate setting with the choice of a King Bed or two Single Beds, perfect for couples or solo travelers. Booking your stay at these exquisite accommodations through Agoda not only guarantees the best prices but also ensures a seamless and hassle-free reservation process, allowing you to focus on enjoying your getaway in the stunning surroundings of Desaru.

Discover the Serenity of Desaru Beachfront

Nestled along the stunning coastline of Desaru, Malaysia, Desaru Beachfront is a tropical paradise that beckons travelers with its soft golden sands and azure waters. Stretching for miles, this picturesque beach is perfect for sunbathing, beachcombing, and indulging in a variety of water sports. The gentle lapping of waves creates a soothing soundtrack, inviting you to unwind and soak in the natural beauty that surrounds you. As the sun sets, the beach transforms into a canvas of vibrant colors, providing a breathtaking backdrop for romantic strolls or family gatherings. Beyond the beach, Desaru offers a treasure trove of attractions and activities. Families can explore the nearby Desaru Coast Adventure Waterpark, featuring thrilling slides and wave pools that promise a day of fun. For those seeking a taste of local culture, the nearby fishing villages offer a glimpse into traditional Malay life, where you can savor fresh seafood and experience the warmth of local hospitality. Whether you’re looking to relax by the shore, embark on an adventure, or immerse yourself in the rich heritage of the region, Desaru Beachfront serves as the perfect gateway to an unforgettable getaway.

Getting to Residenz Apartments @ Lotus Desaru Resort from Nearby Airports

Traveling to Residenz Apartments @ Lotus Desaru Resort is a breeze, thanks to its proximity to several key airports. The nearest major airport is Senai International Airport (JHB), located approximately 70 kilometers away from the resort. Upon arrival at Senai, you have a few options to reach your destination. The most convenient method is to hire a taxi or book a private transfer, which will take you directly to the resort in about 1.5 hours. This scenic drive will take you through beautiful landscapes, offering a glimpse of the charming Malaysian countryside. Alternatively, if you're flying into Changi Airport (SIN) in Singapore, the journey to Residenz Apartments is equally accessible. Changi Airport is about 90 kilometers from the resort, and you can opt for a shuttle bus service that connects to Johor Bahru, followed by a taxi ride to Desaru. This route will allow you to experience the vibrant atmosphere of Johor Bahru before continuing your journey to the serene beachfront of Desaru. Regardless of which airport you choose, your travel to the Residenz Apartments @ Lotus Desaru Resort promises to be smooth and enjoyable, setting the stage for a relaxing getaway by the sea.

Explore the Wonders Around Residenz Apartments @ Lotus Desaru Resort

Nestled in the heart of Desaru, Residenz Apartments @ Lotus Desaru Resort offers easy access to a treasure trove of attractions that promise to enrich your stay. Just a stone's throw away is the Fisherman Museum (Muzium Nelayan), where visitors can delve into the rich maritime heritage of the region. This museum showcases traditional fishing methods and the vibrant culture of local fishermen, making it a fascinating stop for those eager to learn about the coastal lifestyle of Desaru. For those looking to indulge in nature’s bounty, the Desaru Fruit Farm is a must-visit. This sprawling farm invites guests to explore its lush orchards filled with tropical fruits, offering a delightful opportunity to taste the freshest produce right from the source. After a day of discovery, unwind at the pristine Desaru Beach, where golden sands meet the azure waves, providing the perfect backdrop for relaxation or water sports. Adventure seekers will find their haven at the Desaru Coast Adventure Waterpark, featuring exhilarating rides and attractions for families and thrill-seekers alike. Whether you're seeking cultural insights, natural beauty, or adrenaline-pumping fun, the landmarks surrounding Residenz Apartments @ Lotus Desaru Resort cater to every traveler's desires.

Culinary Delights Surrounding Residenz Apartments @ Lotus Desaru Resort

Guests at Residenz Apartments @ Lotus Desaru Resort are in for a culinary treat with an array of delightful restaurants just a stone's throw away. Seafood lovers will be captivated by the offerings at Super Lobster Restaurant, where fresh catches are transformed into mouthwatering dishes. For a unique dining experience, Shiokaze Teppan serves up sizzling teppanyaki right before your eyes, ensuring both entertainment and flavor. Meanwhile, Big Easy Bar & Grill provides a laid-back atmosphere perfect for enjoying hearty meals and refreshing drinks. Just a short distance away, Omni Cafe Laman Desaru Coast invites you to indulge in a diverse menu featuring local and international cuisine. For those seeking authentic Malaysian flavors, Lotus Spices is a must-visit, showcasing the rich culinary heritage of the region. Don't miss the exquisite buffet at Seasonal Tastes-The Westin Desaru Coast Resort, where a feast for the senses awaits. For a cozy vibe, Ambara offers a selection of comfort food, while Dusky Monkey caters to those looking for a casual dining experience. Essential is ideal for quick bites and coffee lovers, and Fortune Kitchen rounds out the experience with its delicious Asian dishes. With such a variety of dining options nearby, guests can embark on a culinary journey without ever straying far from the comfort of their accommodations.

Affordable Luxury at Residenz Apartments @ Lotus Desaru Resort

When it comes to finding the perfect getaway in Desaru, the Residenz Apartments @ Lotus Desaru Resort stands out not only for its exceptional amenities but also for its competitive pricing. With an average room rate ranging from $76 to $100, this resort offers guests a remarkable opportunity to enjoy a luxurious stay without breaking the bank. This pricing places it well below the average hotel room cost in Desaru, which typically hovers between $101 and $150. This significant difference means that travelers can indulge in the resort's upscale offerings while enjoying substantial savings. Guests at the Residenz Apartments can revel in spacious accommodations that are designed to provide comfort and convenience, making it an ideal choice for families and couples alike. With the average price of a room being more accessible than many other options in the area, visitors can allocate their budget towards exploring the stunning beaches and attractions that Desaru has to offer. Whether you are looking to unwind by the pool, savor delectable dining experiences, or engage in thrilling water sports, Residenz Apartments @ Lotus Desaru Resort presents an enticing blend of affordability and luxury, ensuring that your stay is both memorable and economically savvy.

Exceptional Experience at Residenz Apartments @ Lotus Desaru Resort

Residenz Apartments @ Lotus Desaru Resort stands out as a premier destination in Desaru, Malaysia, with an impressive overall rating of 8.4. Guests have consistently praised the value offered by the resort, reflected in its commendable score of 8.2. Visitors can expect a remarkable stay, where comfort and affordability go hand in hand, ensuring a memorable vacation experience without breaking the bank. The resort's facilities have also garnered attention, achieving a notable rating of 8.3. This speaks to the well-maintained amenities and thoughtful design that cater to the diverse needs of guests, making it an ideal choice for families, couples, and groups alike. Cleanliness is a top priority at Residenz Apartments, with a solid score of 8.2, ensuring that every corner of the property is pristine and welcoming. Furthermore, the location is simply unbeatable, boasting an impressive rating of 8.5, allowing guests to soak in the stunning surroundings of Desaru while having easy access to local attractions. Complementing all these features is the outstanding staff performance, rated at 8.5, where friendly and attentive service contributes to a warm and inviting atmosphere, making every guest feel at home.

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Host

Amenities and facilities

Excellent8.3

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Malay
  • Tamil
Kitchen
  • Dishes and dining utensils
  • Freezer
  • Microwave
  • Refrigerator
Bathroom
  • Bathtub
  • Body wash
Standard
  • Fans (ceiling or portable)
  • Laundromat nearby
Outdoor
  • BBQ grill
  • Beachfront
  • Bicycles
  • Garden or backyard
  • Waterfront
Accessibility
  • Wheelchair accessible
Safety and Cleanliness
  • Cleaned by professional cleaning company
  • Cleaned following Agoda or health guidelines
  • Cleaning products used based on health guidelines
  • Contactless check-in/check-out
  • Temperature check for guests and staff
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Canoeing
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Hammam
  • Hiking
  • Karaoke
  • Massage
  • Mini golf course
  • On-site entertainment
  • Outdoor recreational features
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water park
  • water slides
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Grocery delivery
  • Halal breakfast
  • Happy hour
  • International cuisine in restaurant
  • Kitchen
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
  • Theme park
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Accessible by stairs
  • Air conditioning
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Fan
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Smoke detector
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Location

Lot 1854, Jalan Desaru Bandar Penawar, Desaru Beachfront, Desaru, Malaysia, 81930

Excellent8.7

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
The property
  • Number of rooms 1
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges2
Parking
  • Daily parking fee0 MYR

Reviews of Residenz Apartments @ Lotus Desaru Resort from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 4.0
  • 9.2
  • 10
  • 5.2
  • 2.8
  • 4.8
  • 9.6
  • 9.6
  • 10
  • 10

Most recent

  • Location score 8.7 out of 10 and is a high score in Desaru
    Location8.7
  • Service score 8.6 out of 10 and is a high score in Desaru
    Service8.6
  • Cleanliness score 8.3 out of 10 and is a high score in Desaru
    Cleanliness8.3
  • Facilities score 8.3 out of 10 and is a high score in Desaru
    Facilities8.3
  • Value for money score 8.3 out of 10 and is a high score in Desaru
    Value for money8.3
High score for Desaru

Rating

9+ Exceptional (47)
8-9 Excellent (8)
7-8 Very Good (8)
6-7 Good (2)
<6 Below Expectation (10)
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 20 reviews
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70% Positive
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30% Unfavourable

Cleanliness

Mentioned in 18 reviews
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72% Positive
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27% Unfavourable

Breakfast

Mentioned in 11 reviews
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63% Positive
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Room comfort

Mentioned in 11 reviews
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45% Positive
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Location

Mentioned in 9 reviews
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Kids facilities

Mentioned in 9 reviews
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Family

Mentioned in 9 reviews
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Property facilities

Mentioned in 9 reviews
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66% Positive
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Value for money

Mentioned in 8 reviews
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75% Positive
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Showing 75 verified guest comments
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  1. 9.2
    Exceptional
    Gokul from Singapore
    Family with young children
    2 Bedrooms Family Suite
    Stayed 3 nights in August 2025

    “Nice place but never recommend apartment for multiple day stay”

    We booked a private 2-bedroom apartment within Lotus Desaru Resort for a 3-night family trip. The resort itself was wonderful—friendly staff, clean surroundings, easy access to the beach, good food, and plenty of activities for all ages. However, even though the apartment is located within the resort premises, I wouldn’t recommend staying in it for more than one night due to the following reasons: • No daily housekeeping (cleaning is only done before check-in and after check-out) • No replenishment of toiletries • No refills of drinking water • No complimentary breakfast (this was mentioned at the time of booking, which I overlooked, but for a multi-day stay, daily breakfast costs can add up significantly for a family) Regarding the apartment itself: We had concerns related to both safety and functionality: • The safe for storing valuables was not operational • The sliding door in the living room could not be locked properly Other issues we encountered: • One toilet flush was completely non-functional • The second toilet had a faulty flush button that required manual adjustment to stop the water flow • On the day of checkout, the lift was out of service, and we had to carry our luggage and small child down two floors, which was quite inconvenient We reported all these issues to the apartment owner. He responded promptly and said he would arrange for someone to come and fix them. Unfortunately, no one ever showed up. He later informed us that, due to unforeseen circumstances, he couldn’t get anyone to attend to the issues. As compensation, he offered a refund of SGD**. While the amount was minimal considering the level of inconvenience, we accepted it. In summary: I would stay at the Lotus Desaru Resort again, but only in their official resort rooms—not the privately-owned apartments—for multi-day stays. The small amount saved by booking a private apartment instead of a resort-managed room is likely to be spent anyway on things like breakfast, drinking water, and basic necessities that aren’t included with the apartment.

    Reviewed September 08, 2025

    Thank you for choosing to stay with us, as your ideal holiday destination. We sincerely appreciate your quality comments and feedback. Your feedback is absolutely valuable to us - as we believe in continuous improvement to provide quality services, complimented with Memorable Experience during your stay with us. It is rather unfortunate that you had a less than satisfactory experience staying with us. Your comments had been highlighted to the department concerned, and rest assured corrective actions / improvements will be taken to ensure this will not occur again. Have A Pleasant Day, Thank you & be well, Residenz Apartments

    Responded September 14, 2025
    Residenz Apartments @ Lotus Desaru Resort
  2. 9.6
    Exceptional
    HERMA from Malaysia
    Family with teens
    2 Bedrooms Family Suite
    Stayed 2 nights in December 2025

    “Rooms and loaction”

    The room is exceptionally spacious and perfectly suited for accommodating the entire family. The hotel facilities are excellent and well-maintained, providing a very comfortable stay. Although the location is somewhat distant and transportation via services such as Grab may incur higher costs, the overall experience makes it truly worthwhile to stay at this hotel.

    Reviewed February 24, 2026
  3. 2.8
    Bashkaran from Singapore
    Family with young children
    2 Bedrooms Family Suite
    Stayed 2 nights in February 2026

    “Acceptable”

    Dear Management of Agoda and Lotus Desaru Beach Resort, I am writing to formally lodge a complaint regarding my recent stay booked through Agoda, which resulted in a highly distressing and disappointing experience. Booking Details Booking ID: 1979742211 Total Charge: *** Property: Residenz Apartments @ Lotus Desaru Resort, Desaru, Malaysia Room Number: *** (2BR) Number of Rooms: 1 Number of Adults: 4 Arrival Date: 15 February 2026 Departure Date: 17 February 2026 Issues Encountered During Stay Check-in Failure Due to Incorrect Digital Lock Passcode Check-in time was 3:00 PM on 15 February 2026. The passcode provided did not work, leaving us stranded outside the unit. We rushed to the hotel reception, but were told the unit was “not their responsibility” and no assistance or workaround was offered. After considerable effort contacting the Agoda agent, a new passcode was finally provided at approximately 4:10 PM — more than an hour later. Refrigerator Not Working The fridge was switched off and not functioning. At around 10:45 PM, I contacted the Agoda agent, who remotely switched it on. Towels in Extremely Poor Condition The towels provided were in unacceptable condition, appearing more suitable for floor cleaning than guest use. Water Heater Not Functioning Hair Dryer in Master Bedroom Not Working Master Bathroom Defects Toilet flush malfunctioning. Hand bidet leaking severely. Pest Issue Several cockroaches were observed in the master bedroom toilet. Poor Housekeeping Standards The floor was dusty, raising concerns about whether the unit had been cleaned prior to our arrival. Lack of On-Site Support Whenever we approached the hotel reception for assistance, we were repeatedly told that the unit was managed by a third-party contractor and that they bore no responsibility. We were directed to communicate only with the Agoda-side contact (***), who mentioned that fixes would require a contractor. As a result, throughout the 2-night, 3-day stay, instead of enjoying our holiday, we spent most of our time: Reporting issues, Troubleshooting room defects, and Attempting to obtain basic support. This situation left my family and me feeling helpless, frustrated, and deeply disappointed. Impact and Concern I chose this property because I trusted the Lotus Desaru brand and expected proper hospitality standards. However, the apparent disconnect between property management, third-party operators, and Agoda created a situation where: No party took ownership of guest welfare, Basic accommodation standards were not met, and My holiday was effectively ruined. Such arrangements risk damaging the reputation of the Lotus Desaru facility when guests reasonably assume consistent management and service quality. Request for Resolution Given the severity of the experience and the loss of what was meant to be a family holiday, I respectfully request: A formal explanation from both Agoda and Lotus Desaru management regarding this arrangement and service failure. Appropriate compensation for the inconvenience, distress, and substandard accommodation provided. Assurance that corrective actions will be taken to prevent similar experiences for future guests. I trust both organisations will treat this matter seriously and respond promptly. I look forward to your reply within 7 working days. Thank you. Yours sincerely, Bashkaran Subramanian ***

    Reviewed February 18, 2026

    This guest is being somewhat disingenuous in their claims here. The guest had our direct customer support contact details from the start via the check-in instructions which we had emailed him in advance. In fact we had told him to contact us in case of any issues. So slightly confused why he says he was stranded with no support provided. Nothing can be further from the truth. The guest did eventually read our check-in instructions and contact our support team who provided him with immediate resolution to most of the issues reported. Regarding the towels and other appliance issue reported, we offered to arrange for our local maintenance contractor to visit and resolve but the guest declined this offer instead. The guest never reported any further issues with regards to pest or cleanliness of the apartment to our support team according to our records. For the avoidance our support team was available 24/7 for all guest to contact us and we were always available to support this guest from

    Responded February 21, 2026
    Residenz Apartments @ Lotus Desaru Resort
  4. 9.2
    Exceptional
    Munira from Singapore
    Family with teens
    3-Bedroom Premier Suite
    Stayed 2 nights in December 2025

    “NEED TO CHECK SPACE BEFORE CHECK-IN”

    We went with our older children and elderly parents. When we checked in, all AC didn't work, all fans, some lights, and water heater. We called maintenance and they went around the room until I discovered it was a power trip. I flipped the switched and it worked. Staff was helpful in making sure everything ease was in order. But I feel as though things like these could have been sorted before the guest arrives. Overall we like the spacious accommodation, convenience to travel and grateful for them giving us a ground for unit for my wheelchair bound parents. Service was greatness as was the breakfast. The place gets super packed on weekends with many group holding events and family days. We checked out on Saturday so it was perfect. Worth coming again as we didn't get to enjoy all the facilities due to the short 2 night stay.

    Reviewed December 24, 2025
  5. 9.2
    Exceptional
    XUE from Malaysia
    Family with young children
    2 Bedrooms Family Suite
    Stayed 1 night in January 2026

    “Old style unit but CLEAN”

    The furniture and style inside are quite old-fashioned. But the room is very clean, and the price is reasonable. Owner/in-charge replied to my messages promptly. We really enjoyed staying here, thank you so much! We’ll definitely come back and book with you again next time 😊

    Reviewed January 30, 2026
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