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Grand Mercure Danang
Grand Mercure Danang
Grand Mercure Danang
Grand Mercure Danang
Grand Mercure Danang
Grand Mercure Danang
Grand Mercure Danang

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8.4

Excellent

670 reviews

670 reviews

Breakfast6
View6
Housekeeping6
See map

7.9

Very good

Location rating score

Very good location - 1.42 kilometers from city center
Parking
FREE
Popular landmarks
Da Nang Museum of Cham Sculpture 1.4 km
Dragon Bridge 1.4 km
Da Nang Catheral 2.1 km
Han River Bridge 2.2 km
My Khe Beach 2.4 km
Non Nuoc Beach 5.9 km
The Marble Mountains 6.4 km
Lady Buddha 7.8 km
Son Tra Mountain (Monkey Mountain) 9.2 km
Ba Na Hills 26.2 km
Nearby landmarks
Danang Bazaar 500 m
Tulip Brewery 520 m
Club99 650 m
East Meets West Dental 800 m
Công viên sông hàn 830 m
Sun Wheel 890 m
Sun World Danang Wonders 900 m
Benh Vien Ngoai Khoa Nguyen Van Thai 910 m
Phòng khám ACC Đà Nẵng 970 m
Zone 5 Military Museum 1.0 km

Grand Mercure Danang

Lot A1 Zone of the Villas of Green Island, Hải Châu, Đà Nẵng, Vietnam, 84236 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Hải Châu part of Đà Nẵng, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit The Marble Mountains as well as My Khe Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

900 meters to Sun World Danang Wonders

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Shuttle service

Free Wi-Fi in all rooms!

Value for money8.3
Distance to city center03.00 Km
Location rating7.9
Nearest airportDa Nang International Airport (DAD)
Distance to airport2.9 km

Rooms available at Grand Mercure Danang

Excellent
Room comfort & quality

8.5

FAMILY SUITE, 1 King bed and 1 single bed, River View
...
  • Room size: 52 m²/560 ft²
  • River view
  • 1 king bed and 1 single bed
Enter dates to see prices
Deluxe River View Twin
...
  • Room size: 26 m²/280 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Deluxe 1 Queen Bed
...
  • Room size: 26 m²/280 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Deluxe 2 Single Bed
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Family Superior Room
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Superior Twin
...
  • Room size: 26 m²/280 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Superior Room with Queen Bed
...
  • Room size: 26 m²/280 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Superior Twin River View Room
...
  • Room size: 26 m²/280 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Family Suite
...
  • Room size: 52 m²/560 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Superior River View Queen Room
...
  • River view
  • Shower
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Mercure Danang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Mercure Danang?

Grand Mercure Danang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 10 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Mercure Danang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Mercure Danang has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Đà Nẵng with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Mercure Danang?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Mercure Danang. Adults can enjoy breakfast offered with an additional charge of 250000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Mercure Danang?

Grand Mercure Danang features 03 on-site restaurants for your dining convenience.

What is the smoking policy at Grand Mercure Danang?

Grand Mercure Danang does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Grand Mercure Danang?

The closest airport to Grand Mercure Danang is Da Nang International Airport, 2.9 km away.

What restaurants are nearby Grand Mercure Danang?

Grand Mercure Danang’s neighborhood is Hải Châu which includes popular restaurants such as Madame Lan Restaurant, Cong caphe and Banh xeo Ba Duong.

What popular shopping places are close to Grand Mercure Danang?

Located in the Hải Châu area, Grand Mercure Danang is close to great shopping choices like Han Market, Big C Supercenter and Lotte Mart.

What are popular attractions near Grand Mercure Danang?

Grand Mercure Danang’s location in the Hải Châu neighborhood makes it close to famous attractions including Da Nang Museum of Cham Sculpture, Da Nang Catheral and Sun World Danang Wonders.

What popular beaches are close to Grand Mercure Danang?

Grand Mercure Danang’s Hải Châu neighborhood also includes Red Beach.

What popular natural sightseeing spots are close to Grand Mercure Danang?

Grand Mercure Danang is located within Hải Châu, which makes it conveniently close to natural sights including Sun World Amusement Park, Di Outdoor and Cây đa Đò Xu.

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See map

Explore the neighborhood

What people love about Grand Mercure Danang

  • 8.8

    Excellent
    Cleanliness

    "Very clean and good room condition."

    BEOMJUN

    |

    November 29, 2022

  • 10

    Exceptional
    Staff 

    "Very friendly and helpful staff."

    Yi

    |

    May 7, 2022

  • 9.2

    Exceptional
    Staff 

    "Great location, friendly and helpful staff, good food, clean room, can't ask for more"

    Minh

    |

    May 4, 2022

Overall rating:

8.4

Excellent
670 reviews
Cleanliness
9.0
Facilities
8.3
Location
7.9
Read all reviews >
What travelers say they love:
Very clean and near airport hotel.
Stefanie from Thailand
Couple
More about Grand Mercure Danang

More about Grand Mercure Danang

Grand Mercure Danang

Take everything available in Đà Nẵng with a comfort stay at Grand Mercure Danang. Go beyond the touristy and get deeper into the offerings of Đà Nẵng with a stay at Grand Mercure Danang, located merely 6.4 km from The Marble Mountains.
Have a hassle-free trip while enjoying the services and amenities offered by Grand Mercure Danang. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Đà Nẵng.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Grand Mercure Danang guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Grand Mercure Danang. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Grand Mercure Danang are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun without traveling far, by taking advantage of the tennis court and golf course on site at Grand Mercure Danang. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Keep your vacation simple, with a visit to My Khe Beach just 2.5 km away, where the ocean breeze makes you instantly feel relaxed.

Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

15 mentions

Breakfast

14 mentions

View

8 mentions

Food & Dining

5 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • Japanese
  • Korean
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
  • Continental
  • Gluten-free
  • Buffet
Restaurants on site

La Rive Gauche

  • Cuisine: International, Vietnamese
  • Menu: Buffet, A-la-carte

Golden Dragon

  • Cuisine: Chinese, Cantonese
  • Menu: Buffet, A-la-carte

The Veranda Grill

  • Cuisine: Grill/BBQ, Steakhouse
  • Menu: Buffet
Location
Lot A1 Zone of the Villas of Green Island, Hải Châu, Đà Nẵng, Vietnam, 84236
Very good
Location

7.9

Airports

  • Da Nang International Airport (DAD)
    2.9 km 8 min drive
  • Phu Bai International Airport (HUI)
    68.4 km 1.8 hour drive

Public transportation

  • Da Nang Railway Station
    3.2 km
  • Da Nang Central Bus Station
    5.8 km

Hospital or clinic

  • East Meets West Dental
    800 m

Shopping

  • Han Market
    2.4 km

Convenience store

  • On-site
What's nearby

Popular landmarks

  • Da Nang Museum of Cham Sculpture
    1.4 km
  • Dragon Bridge
    1.4 km
  • Da Nang Catheral
    2.1 km
  • Han River Bridge
    2.2 km
  • My Khe Beach
    2.4 km
  • Non Nuoc Beach
    5.9 km
  • The Marble Mountains
    6.4 km
  • Lady Buddha
    7.8 km
  • Son Tra Mountain (Monkey Mountain)
    9.2 km
  • Ba Na Hills
    26.2 km

Nearby landmarks

  • Danang Bazaar
    500 m
  • Tulip Brewery
    520 m
  • Club99
    650 m
  • East Meets West Dental
    800 m
  • Công viên sông hàn
    830 m
  • Sun Wheel
    890 m
  • Sun World Danang Wonders
    900 m
  • Benh Vien Ngoai Khoa Nguyen Van Thai
    910 m
  • Phòng khám ACC Đà Nẵng
    970 m
  • Zone 5 Military Museum
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Complimentary use of a shuttle service is available at the hotel (subject to the hotel's terms and conditions).
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee10 VND
  • Distance from city center03.00 Km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)250000 VND
  • Daily Internet/Wi-Fi fee0 VND

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges01
  • Number of floors22
  • Number of restaurants03
  • Number of rooms 272
  • Room voltage220
  • Year property opened2011

Parking

  • Daily parking fee0 VND
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Grand Mercure Danang from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness9.0
Facilities8.3
Location7.9
Room comfort and quality8.5
Service8.8
Value for money8.3
High score for Đà Nẵng
Rating
9+ Exceptional (119)
8-9 Excellent (84)
7-8 Very Good (90)
6-7 Good (35)
<6 Below Expectation (30)
Time of the year
Mar - May (83)
Jun - Aug (103)
Sep - Nov (74)
Dec - Feb (98)
All guests (538)
All room types
All languages

Show reviews that mention 

Showing 358 verified guest comments
12345
10.0
Exceptional
Christopher from United Kingdom
Solo traveler
Superior Room with Queen Bed
Stayed 6 nights in July 2019

Fantastic”

From my 1st arrival I was looked after superbly, upgraded to deluxe on my arrival complimentary, after my initial 6 days I then booked direct at hotel and stated another 7 days, again upgraded room to deluxe and privelage access all complimentory. Excellent stay, food was very good, great selection at breakfast, lunch and dinner options were very good, the unlimited Dim Sum at Golden Dragon amazing, steaks at Veranda were cooked to perfection. Will not hesitate to stay again on my next visit to Da Nang.

Reviewed July 17, 2019

See room deals

Dear Mr. Christopher, We would like to express our gratitude to you for choosing Grand Mercure Danang as your accommodation and providing valuable feedback. We pride ourselves on delivering the highest standard of customer service so it is always nice to discover that this focus is noticed. We are happy to know that we treated you to a excellent stay through all of our great selection at breakfast, amazing unlimited Dim Sum at Golden Dragon and perfect steaks at Veranda restaurant. Please rest assured that your feedback has been shared with our team and it would serve as an encouragement to all of our staff. Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Grand regard, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Responded July 28, 2019
Grand Mercure Danang
10.0
Exceptional
POH from Singapore
Couple
Superior Twin
Stayed 9 nights in May 2022

Super clean bedroom”

Won't go wrong to choose ACCOR brand of hotels. Staff are all very nice and helpful. Buffet breakfast just like the good old days!

Reviewed May 02, 2022

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Dear Mr. POH, Thank you for great review about your experience at the Grand Mercure Danang. We really appreciated your loyalty to Accorhotels, it really our honor to have you here and its always pleasure to receive such a top score from an elite member. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Responded May 12, 2022
Grand Mercure Danang
9.6
Exceptional
Vy from Vietnam
Couple
Superior Room with Queen Bed
Stayed 2 nights in September 2019

Thanks Grand Mercure Danang”

We travelled to Danang this time to celebrate our wedding anniversary. We were welcomed at the hotel with such hospitality from all the staff, and our room was upgraded to a deluxe room on 17th floor with spectacular view as a gift for our anniversary. Our room was also decorated with roses and chocolote, which was really thoughtful. Thanks to Mr. Hung - front office manager. We loved our stay at Grand Mercure and would recommend others.

Reviewed September 17, 2019

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Dear Ms. Vy, It is truly a pleasure to hear that the stay at Grand Mercure Danang was the most relaxing part of your wedding anniversary trip. Thank you for letting us know how much you enjoyed your stay with us, we are especially pleased that you appreciated our front office manager Mr. Hung. I will pass your compliments to him and be sure that he is made aware of your kind words. We look forward to having you with us again in the near future. Grand regards, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Responded September 27, 2019
Grand Mercure Danang
10.0
Exceptional
Alexandru from Romania
Family with young children
FAMILY SUITE, 1 King bed and 1 single bed, River View
Stayed 1 night in January 2020

great hotel in da nang”

great location with amazing view. good restaurants, nice spa. great for traveling with young kids.

Reviewed January 11, 2020

See room deals

9.2
Exceptional
Michael from Hong Kong SAR, China
Solo traveler
Deluxe 2 Single Bed
Stayed 1 night in August 2019

Fantastic Hotel”

This is a very clean, well maintained and well run hotel. Staff are excellent, will definitely stay here again. (It is far better than some other Mecure's)

Reviewed August 15, 2019

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Dear Mr. Michael, Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Grand Mercure Da Nang Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Responded November 30, 2019
Grand Mercure Danang
10.0
Exceptional
Yi from Malaysia
Business traveler
Superior Room with Queen Bed
Stayed 1 night in May 2022

Exceptional”

Very friendly and helpful staff.

Reviewed May 07, 2022

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Dear Mr. Yi, It is great to hear that you had such a pleasant stay at Grand Mercure Danang We are looking forward to welcome you back to our hotel in the near future Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Responded May 12, 2022
Grand Mercure Danang
9.6
Exceptional
Mordechai from Israel
Solo traveler
Superior Twin
Stayed 1 night in November 2019

Great service, very polite and helpful staff. beautiful hotel”

no disadvantages at all

Reviewed November 26, 2019

See room deals

9.2
Exceptional
Minh from Vietnam
Solo traveler
Superior Room with Queen Bed
Stayed 1 night in May 2022

Pleasant stay”

Great location, friendly and helpful staff, good food, clean room, can't ask for more

Reviewed May 04, 2022

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Dear Mr. Minh, It is great to hear that you had such a pleasant stay at Grand Mercure Danang with exceptional services. Thank you so much for your review and we are looking forward to welcome you back to our hotel. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Responded May 12, 2022
Grand Mercure Danang
9.2
Exceptional
Capt from Singapore
Business traveler
Deluxe 2 Single Bed
Stayed 3 nights in November 2019

Grand mercure Da Nang”

Great staff, good location central to beaches and the inner city, fantastic staff, good menu with well prepared dishes, overall a pleasant stay, worth the price.

Reviewed November 20, 2019

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Dear Mr. Capt, We glad to read that our hotel had met your expectation and able to give you a comfortable stay. Thank you once again to share your heartwarming feedback and we do look forward to welcome you back in the near future. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Team

Responded November 22, 2019
Grand Mercure Danang
8.8
Excellent
Stefanie from Thailand
Couple
Superior Room with Queen Bed
Stayed 2 nights in September 2019

Staff are very helpful and breakfast fast good happy stayed there”

Very clean and near airport hotel. Driver was very nice

Reviewed September 08, 2019

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Dear Ms. Stefanie, Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Grand Mercure Da Nang Grand regards, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Responded September 27, 2019
Grand Mercure Danang
9.2
Exceptional
Pawalit from Thailand
Couple
Superior Room with Queen Bed
Stayed 1 night in July 2019

Nice View with decent Hotel”

Generally, it meet with International 4-star standard Hotel.

Reviewed July 11, 2019

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Dear Mr. Pawalit, Thank you very much for your kind comments, It is truly rewarding to know that you had enjoyable time at the hotel We hope to have an opportunity to welcome you back to our hotel again soon! Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Responded July 13, 2019
Grand Mercure Danang
8.0
Excellent
Ian from Japan
Couple
Deluxe 1 Queen Bed
Stayed 3 nights in December 2018

Ms Lan - Privilege lounge”

Ms Lan in the Privilege lounge was great! She looked after us very well and eating breakfast there and evening drinks and canapés were an added advantage of being in a Deluxe King room. Swimming pool and spa facilities could do with some work either regarding facilities or staff. Location was quiet with good views of the Dragon Bridge.

Reviewed January 01, 2019

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8.0
Excellent
YASUHIRO from Japan
Group
Superior Twin
Stayed 3 nights in December 2019

Group on business & Danang project”

Location is within 15 minutes drive to our Danang project execution. Hotel shuttle can bring us to popular downtown destination on request basis. Hotel staff are kind enough to respond to hotel guests' requests. We will book and stay in the hotel again, if we have a chance to have lectures.

Reviewed December 11, 2019

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Dear Mr. Yasuhiro, We happy to hear that you had enjoyed stay here and everything had met your expectation. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Responded December 13, 2019
Grand Mercure Danang
8.0
Excellent
Koh from Singapore
Group
Superior Twin
Stayed 2 nights in November 2019

We like to thank you Ms Chi, the relations officer who was very helpful and professional. ”

Ms Chi had looked into our feedback and took prompt action with regard to the problem of our room television reception. It was resolved promptly. The only setback is that the hotel has no convenient stall.

Reviewed November 27, 2019

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Dear Mr. Koh, We are so happy because you had enjoyed your stay here. We know that there was something happened during your stay but everything had solved as our expectation. And we also see that your family happy with that way. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Responded November 29, 2019
Grand Mercure Danang
4.8
alvin from Singapore
Business traveler
Superior Twin
Stayed 4 nights in October 2019

Acceptable”

Room sound proofing is decent. Miserable small swimming pool. Most service stuffs are friendly and polite except for some chefs in the restaurant. Breakfast spread is good and food are nice. But food is expensive.

Reviewed October 25, 2019

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Dear Mr. Alvin Thank you for staying with us and also for sharing feedback. We are deeply grateful for your constructive comment and would like to express my sincerest apologies about your inconvenience regarding swimming pool is hotel's weakness and unfortunate we can't do anything to change the pool size. However, we strive to provide a superior service experience for every customer therefore we added pool service sequence which is complimentary for all guests from 10:00 to 18:00 but apparently its still under your expectation and we really apologize for that. The owner and management are working together on the new pool project, hopefully when you have chance to revisit we will have new pool ready for you Beside that, Your feedback have been shared to our Chef to further discuss to improve his staff attitude. Hopefully, we will have a chance to welcome you back in the near future. Grand regards, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

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Grand Mercure Danang
9.0
Exceptional
Mohamed from Singapore
Couple
Stayed 1 night in December 2011

Superb value for money”

Great service, gorgeous decor

After 3 nights' stay in a Hoi An hotel, our stay in Mercure Da Nang was a welcomed change. Even though both hotels were priced the same, Mercure seemed like a 5-star hotel! They put us on the 16th floor and we had an amazing view of Da Nang. Our room was gorgeous and clean. Service that we received from duty manager, Hai, was splendid too. He was so patient and so helpful in responding to our many queries. It's only a $3 cab ride to town so location was really not a factor at all. Am really glad I didn't pay thrice the price to stay at Da Nang resorts located much further away. Will definitely be back!

Reviewed January 04, 2012

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9.0
Exceptional
Foo from Malaysia
Solo traveler
Stayed 1 night in April 2012

Excellent Service & Comfort”

Love the room, friendly workers, excellent service

i had a really pleasant time in mercure danang! i would have love to stay longer. i spent a night in a superior room. i arrived at noon & was given the room (15th floor) right away. the room looked chic & new; overlooking the beautiful city & han river. pillows & sheets were crisp & clean. love the glass partition concept for the washroom. everything looked so inviting! i was tempted to spent the whole day indoor but decided to venture into the city in the afternoon. when i returned in the evening, i was surprised to find the room made-up. and there was a little mercure danang dark chocolate left by the bedside. :) that night, i made an order for american breakfast to be served in-room at 7am. the next morning at 7am, my door bell rang & my breakfast was served. the bellboy, frontdesk officer, f&b staff & driver were all friendly & often smiling. would definitely love to return someday. highly recommended.

Reviewed May 03, 2012

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10.0
Exceptional
Stella from United States
Solo traveler
Deluxe 1 Queen Bed
Stayed 3 nights in November 2013

Privilege lounge was excellent! ”

Staff, Privilege lounge, shuttle available to various locations

I recommend this hotel to any international guest as it is very safe, clean, quiet and central to the Danang city market. The hotel shuttle will pick you up from the airport, even at midnight! They will arrange to take you to the Lotte supermarket, the shopping mall, the airport, as well as the beach. If there is another place you need to go, they will happily arrange a taxi for you. I recommend you pay the little extra and get access to the Privilege lounge on the 21F. They have all-you-can-eat/drink breakfast menu, the BEST cafe latte in Vietnam, all served up by a very special lady who can speak English well! They also have a 5-7 pm snack time offering free drinks and refreshments. It is definitely worth it as there are no vending machines in Vietnam and the service is EXCELLENT! Get the shuttle to the shopping mall, then go over a few streets to the Han Market. Amazing place. If you want to buy "aozai" go to the second floor of this market to Booth #44 XUAN. Xuan made me four "aozai" in the two days I was there. Fast service. There is a large shopping mall about 1.5 km walk from the Han Market. It is called the "Big C". Back packs must be left at a check in counter. Don't carry your valuables. Leave them in your room safe at the Mercure. Take a 40 minute taxi ride to Ba Na. It should cost around $35 dollars round trip for 4 hours, if you find a good deal. Tallest cable car in the world according to the Guinness book.

Reviewed December 03, 2013

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8.7
Excellent
Do from Vietnam
Business traveler
Superior Room with Queen Bed
Stayed 1 night in August 2013

Very good experience”

Comfortable, very good view, luxury interior

I had a one-night-only stay at Grand Mercure Danang, but I am really impressed by a comfortable and luxury room with a very beautiful view over Han River. Through the hotel window, I loved to see the night coming over Danang City. Especially, I love the purple and light green tone ò the hotel decoration. I will stay again at this hotel.

Reviewed August 22, 2013

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9.0
Exceptional
RICHARD from Australia
Solo traveler
Stayed 3 nights in January 2012

All as expected of a Mercure”

Modern hotel, faultless service in all departments

There is nothing negative to say about the hotel condition, facilities, or service. The only thing from my point of view is the location. I generally prefer to stay in the middle of a city so everthing is instantly accessible. Downtown Danang is walkable from the Mercure, but is a good 20 mins, and not an interesting walk at that. Taxis are instantly available from the hotel, but it's nice to be able to duck in and out of your room as the mood takes you. For those who like peace and tranquility, the location is perfect.

Reviewed February 17, 2012

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