This property is in high demand!
68 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
![Check-in [24-hour]](https://pix10.agoda.net/property/77033458/0/9207ba85040e50ce635d196656cc2687.jpeg?ce=2&s=1024x768)

- Many guests have praised the breakfast at this property
But the breakfast was fantastic

- Many guests have praised the view at this property
Lovely hotel at a reasonable price with a wonderful seaview.

- Many guests have praised the food and dining experience in this proper...
- Airport transfer available at additional charge. To request, check the...
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
68 travelers have booked today.
Based on 23,290 verified reviews
8.8
8.6
8.5
8.4
8.3
7.8
Location rating score
There are 78 places in walking distance!
| Value for money | 8.5 |
| Distance to city center | 5. Km |
| Location rating | 8.8 |
| Nearest airport | Penang International Airport (PEN) |
| Distance to airport | 15.8 km |
Based on 20630 reviews from verified travelers
Start off your holiday with Gurney Bay Hotel, A PARKROYAL Partner Hotel's available cuisine and dining options which includes a variety of options such as Western cuisine, International cuisine,and Chinese cuisine for you to select from.
Gurney Bay Hotel, A PARKROYAL Partner Hotel provides airport transfer service upon request with an additional fee of 75 MYR in local currency. To request, check the box on the booking form just before the payment page.
Yes! Gurney Bay Hotel, A PARKROYAL Partner Hotel features dry cleaning service that is available all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.
The average travel time to get from Gurney Bay Hotel, A PARKROYAL Partner Hotel to the airport is 30 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.
While staying at Gurney Bay Hotel, A PARKROYAL Partner Hotel, take joy in your early morning or evening stroll at nearby park which include Irrawaddy Road Pocket Park, College Square, and Dato' Kramat Gardens.
Gurney Bay Hotel, A PARKROYAL Partner Hotel can speak in 4 languages and supports well-known languages such as English and Mandarin Chinese for travelers visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
Past guests that stayed at Gurney Bay Hotel, A PARKROYAL Partner Hotel have given this property a rating of 8.789 for its excellent location as the main highlight for their stay.
Verified group travelers that have stayed at this property have given Gurney Bay Hotel, A PARKROYAL Partner Hotel an average rating of 8.4. You can look up more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
Past local travelers that have stayed at this property have given Gurney Bay Hotel, A PARKROYAL Partner Hotel an average rating of 9.1. You can look up on more descriptive customer evaluations, and remarks for this property down in the review section.

Experience Luxury and Comfort at Gurney Bay Hotel, Penang
Nestled along the stunning coastline of Penang, Gurney Bay Hotel is a 5.0-star sanctuary that seamlessly blends modern luxury with the warm hospitality of Malaysia. Located just 5 kilometers from the vibrant city center, this exquisite hotel offers guests easy access to the rich cultural experiences, culinary delights, and bustling markets that Penang is renowned for. Whether you're here for a romantic getaway or a family vacation, Gurney Bay Hotel provides a perfect base to explore the enchanting island.
Constructed in 1997 and thoughtfully renovated in 2007, the hotel boasts 368 elegantly designed rooms, each equipped with contemporary amenities to ensure a comfortable stay. Check-in is a breeze from 2:00 PM, allowing you to settle in and unwind after your journey, while check-out is conveniently set for 12:00 PM, giving you ample time to enjoy your last moments in paradise. Families will appreciate the hotel's child policy, which allows children aged 2 to 12 to stay free of charge, making it an ideal choice for those traveling with little ones. With a journey time of just 30 minutes to the airport, Gurney Bay Hotel is your gateway to a memorable Penang experience.
Unwind and Indulge: Entertainment Facilities at Gurney Bay Hotel
At Gurney Bay Hotel, entertainment is seamlessly blended with relaxation, ensuring that every guest enjoys a rejuvenating escape. Begin your evening at the hotel’s stylish bar, where expertly crafted cocktails and a curated selection of wines await. The ambiance is perfect for unwinding after a day of exploring Penang, with soft lighting and comfortable seating inviting you to linger a little longer. Whether you’re catching up with friends or enjoying a quiet moment, the bar is the ideal spot to sip and savor.
For those seeking ultimate relaxation, the hotel features an exquisite spa that promises a sanctuary of tranquility. Indulge in a variety of massage treatments designed to melt away stress and rejuvenate the spirit. After your treatment, take a dip in the hot tub, where soothing bubbles will envelop you in comfort. The sauna and steam room offer additional options for unwinding, promoting wellness and relaxation with every visit. Don’t forget to stop by the gift and souvenir shop, where you can find unique mementos to remember your stay or share a piece of Penang with loved ones back home.
Unleash Your Inner Athlete at Gurney Bay Hotel's Sports Facilities
At Gurney Bay Hotel, staying active is a breeze with our exceptional sports facilities designed to cater to every fitness enthusiast. Our state-of-the-art fitness center is fully equipped with the latest exercise machines and free weights, allowing you to maintain your workout regimen while enjoying the stunning views of Penang. Whether you prefer a high-intensity workout or a calming session of yoga, our spacious and well-lit fitness center provides the perfect environment to invigorate your body and mind, all at no extra cost to our guests.
For those who enjoy a bit of friendly competition, our tennis courts are a highlight of the hotel’s sports offerings. Whether you're a seasoned player or just looking to have some fun, you can challenge friends or family to an exciting match amidst the tropical backdrop. After an exhilarating game, cool off in our inviting outdoor pool, where you can swim laps or simply relax under the sun. With these fantastic sports facilities at your disposal, Gurney Bay Hotel ensures that your stay is not just about relaxation but also about embracing an active lifestyle.
Convenience Facilities at Gurney Bay Hotel: Your Comfort, Our Priority
At Gurney Bay Hotel, we understand that convenience is key to a relaxing stay. That’s why we offer a comprehensive range of facilities designed to cater to your every need. Enjoy the luxury of 24-hour room service, allowing you to savor delicious meals in the comfort of your own room at any time of the day or night. Our dedicated laundry and dry cleaning services ensure that you can always look your best, whether you're attending a business meeting or exploring the vibrant streets of Penang.
Your peace of mind is of utmost importance to us. With safety deposit boxes available, you can securely store your valuables, allowing you to fully immerse yourself in the local experience. Our attentive concierge is always on hand to assist with recommendations or bookings, ensuring your stay is as seamless as possible. Stay connected with complimentary Wi-Fi available in all rooms and public areas, and take advantage of our efficient daily housekeeping and luggage storage services, making your stay at Gurney Bay Hotel not just comfortable, but truly hassle-free.
Seamless Transport Facilities at Gurney Bay Hotel
At Gurney Bay Hotel, we understand that a smooth travel experience begins with reliable transport facilities. Our complimentary onsite car park ensures that guests can conveniently store their vehicles without the hassle of additional charges. Whether you're arriving by car or planning to explore the vibrant locales of Penang, our free parking service allows you to focus on enjoying your stay.
For those arriving from afar, our airport transfer service provides an effortless transition from the airport to the hotel, ensuring you arrive relaxed and ready to indulge in the beauty of Penang. Additionally, our dedicated taxi service is available for quick trips around the city, while our car hire options offer the freedom to explore at your own pace. To enhance your stay further, we also provide ticket services for local tours and attractions, ensuring that your adventures are just a booking away. Experience the convenience and comfort of Gurney Bay Hotel's transport facilities, designed to make your journey as enjoyable as your destination.
Room Facilities at Gurney Bay Hotel, A PARKROYAL Partner Hotel
At Gurney Bay Hotel, A PARKROYAL Partner Hotel, every room is designed to provide a sanctuary of comfort and convenience. Guests can enjoy the refreshing relief of air conditioning, ensuring a cool retreat from the tropical heat of Penang. Each room is thoughtfully equipped with modern amenities, including a television with satellite/cable channels for your entertainment. Start your day right with complimentary bottled water, and brew your favorite coffee or tea using the in-room coffee/tea maker. For those who appreciate a well-stocked refreshment, the mini bar and refrigerator are perfect for keeping your drinks and snacks at hand.
The hotel places a strong emphasis on guest comfort, providing plush linens and towels, as well as cozy bathrobes to wrap yourself in after a long day of exploration. Each room features blackout curtains, allowing you to create the perfect atmosphere for relaxation or a restful night’s sleep. Additionally, daily newspapers are delivered to keep you updated on the world around you. With essential toiletries and a hair dryer provided, every detail is taken care of to ensure your stay is as enjoyable and stress-free as possible.
Culinary Delights at Gurney Bay Hotel
At Gurney Bay Hotel, dining is not just a necessity; it’s a delightful experience that caters to every palate. The hotel's halal restaurant offers a diverse menu that showcases the rich flavors of Malaysian cuisine, ensuring that both local and international guests can indulge in authentic dishes crafted with the finest ingredients. Start your day with a sumptuous breakfast buffet, where an array of freshly prepared options awaits, from traditional Malaysian favorites to continental delights, all designed to energize you for the day ahead.
For those seeking a more casual dining experience, the hotel's inviting coffee shop serves up aromatic brews and delectable pastries, making it the perfect spot to unwind or catch up with friends. With 24-hour room service available, guests can savor their favorite meals in the comfort of their rooms at any time of day or night. Whether you choose to dine in the restaurant or enjoy a quiet meal in your room, Gurney Bay Hotel ensures that every dining experience is memorable and satisfying.
Experience Comfort and Elegance at Gurney Bay Hotel's Room Offerings
At Gurney Bay Hotel, guests can choose from a selection of thoughtfully designed rooms that cater to both comfort and style. The Superior City View Twin Room offers a spacious 32 square meters of modern decor, featuring two inviting single beds that promise restful nights after a day of exploring Penang. For couples or solo travelers seeking a bit more intimacy, the Superior City View Double Room provides the same generous space with a cozy double bed, ideal for unwinding while gazing at the vibrant cityscape.
For those who desire a touch of coastal serenity, the Deluxe Sea View Twin Room presents an enchanting escape with its stunning ocean vistas. Also spanning 32 square meters, this room is perfect for friends or family traveling together, featuring two single beds that enhance the experience of waking up to the soothing sounds of the sea. Alternatively, the Deluxe Sea View Double Room offers a romantic ambiance with a plush double bed, allowing guests to soak in the breathtaking views of the horizon right from their room. When you book these exceptional accommodations through Agoda, you not only secure the best prices available but also enjoy a seamless and hassle-free booking experience, ensuring that your stay at Gurney Bay Hotel is as memorable as the views.
Exploring the Vibrant Gurney Drive: Penang's Coastal Gem
Gurney Drive is a captivating promenade that stretches along the picturesque coastline of Penang, Malaysia, making it a must-visit destination for both locals and tourists. Known for its stunning views of the Andaman Sea, this lively stretch is not only a feast for the eyes but also a hub of activity. As you stroll along the palm-lined walkway, the gentle sea breeze and the sound of waves create a serene atmosphere, perfect for a leisurely evening stroll or a morning jog. The iconic Gurney Plaza and Gurney Paragon shopping malls offer a blend of high-end retail and local boutiques, ensuring that shopping enthusiasts find their fix amidst the vibrant surroundings.
Culinary delights abound at Gurney Drive, particularly at the famous hawker center, where you can indulge in a variety of mouthwatering local dishes. From the fragrant Char Kway Teow to the sweet and spicy Penang Laksa, the food scene here is a gastronomic adventure that showcases the rich cultural tapestry of the region. As the sun sets, the area transforms into a lively night market, with stalls offering everything from delectable snacks to unique souvenirs, making it an ideal spot for both food lovers and those seeking a taste of Penang's vibrant nightlife. Whether you're savoring the local flavors or soaking in the breathtaking views, Gurney Drive is a quintessential experience that perfectly encapsulates the charm of Penang.
Traveling from Penang International Airport to Gurney Bay Hotel
Reaching Gurney Bay Hotel from Penang International Airport (PEN) is a seamless experience, ensuring that your journey to this stunning beachfront property begins on a high note. Located approximately 20 kilometers from the airport, the drive typically takes around 30 to 40 minutes, depending on traffic conditions. Upon exiting the airport, you have several transport options at your disposal. You can easily catch a taxi from the designated taxi counter or book a ride through popular ride-hailing apps for a hassle-free experience. The friendly drivers will whisk you away along the scenic roads of Penang, offering glimpses of the vibrant local culture and lush landscapes along the way.
As you approach Gurney Drive, the bustling promenade known for its lively atmosphere and culinary delights, you’ll find yourself captivated by the stunning views of the coastline. The Gurney Bay Hotel is conveniently situated along this iconic stretch, making it an ideal base for exploring the best that Penang has to offer. As you arrive, prepare to be greeted by the warm hospitality of the hotel staff, who will ensure that your stay is nothing short of extraordinary. Whether you’re here for leisure or business, Gurney Bay Hotel provides an inviting atmosphere that perfectly complements your Penang adventure.
Explore the Vibrant Surroundings of Gurney Bay Hotel
Gurney Bay Hotel is perfectly situated amidst a plethora of attractions that showcase the vibrant culture and lifestyle of Penang. Just a stone's throw away, New World Park beckons with its lively atmosphere, offering a delightful blend of local delicacies and entertainment options. For those looking to unwind, Gurney Drive is a must-visit. This iconic promenade is famous for its picturesque sunset views and bustling food stalls, providing a feast for the senses as you savor the flavors of Penang's renowned street food.
For a touch of spirituality, the nearby Burmese Buddhist Temple and Wat Chaiya Mangkalaran Temple offer serene environments steeped in history and architectural beauty. Meanwhile, the Cathedral of the Assumption stands as a testament to the city’s colonial past, inviting visitors to explore its stunning interiors. If you're in the mood for some leisure activities, the Olympia College Penang and Oxygen Fitness provide ample opportunities for both relaxation and rejuvenation. And don’t miss the Anjung Gurney Night Market, where the vibrant energy of local vendors and artisans creates a unique shopping experience. With LinkBike stations nearby, exploring these attractions has never been easier, making Gurney Bay Hotel the perfect base for your Penang adventure.
A Gastronomic Paradise Just Steps Away
Evergreen Laurel Hotel is surrounded by a plethora of dining options that will satisfy even the most discerning food lovers. Just a short stroll away, you will find Souper Tang @ Gurney Plaza Penang, a popular spot for hearty Chinese soups and nourishing herbal remedies. For those craving Western cuisine, The Barn Gurney Plaza offers a cozy atmosphere and delectable dishes. If you're in the mood for authentic Thai flavors, ParaThai @ Gurney Plaza is a must-visit. For a taste of Korean cuisine, head to Mr Dakgalbi and indulge in their signature spicy stir-fried chicken. Seafood lovers will be delighted with the fresh catches at Bali Hai Seafood Market, while PUTIEN @ Gurney Paragon serves up delicious Fujian dishes. For a true local experience, make your way to Gurney Drive Hawker Centre and savor the flavors of Penang's famous street food. If you're in the mood for hotpot, Arashi Shabu-Shabu at Gurney Plaza is a great choice. For a quick and affordable meal, G Food Court and GO Noodle House at Gurney Plaza offer a variety of tasty options. With such a diverse range of restaurants just steps away from the hotel, guests at Evergreen Laurel Hotel will have no shortage of dining choices to explore.
Shop till you drop at Gurney Paragon, Gurney Plaza, and Gurney Paragon Mall
Located in the heart of Penang, Evergreen Laurel Hotel is surrounded by some of the best shopping destinations in the city. Just a short walk away, guests can indulge in a shopping spree at Gurney Paragon, Gurney Plaza, and Gurney Paragon Mall. Gurney Paragon offers a luxurious shopping experience with its upscale boutiques, designer stores, and high-end brands. Gurney Plaza, on the other hand, is a multi-level shopping mall that houses a wide range of local and international brands, as well as a variety of dining options. Lastly, Gurney Paragon Mall is known for its unique blend of retail shops, entertainment outlets, and gourmet restaurants, making it a popular choice among both locals and tourists. Whether you're looking for fashion, electronics, or local souvenirs, these shopping landmarks have got you covered. After a long day of shopping, guests can easily return to the comfort of Evergreen Laurel Hotel and relax in the elegant and spacious rooms.
Affordable Luxury at Gurney Bay Hotel: A Perfect Match for Penang's Hospitality Scene
Nestled in the vibrant heart of Penang, Gurney Bay Hotel offers guests a unique blend of comfort and style at an average price of just $89 per night. This competitive rate aligns perfectly with the overall average cost of hotel accommodations in the city, which also stands at $89. This remarkable consistency in pricing is a testament to the hotel's exceptional value, providing visitors with an ideal base to explore the rich cultural tapestry and culinary delights that Penang is renowned for.
What sets Gurney Bay Hotel apart, however, is its commitment to delivering an unparalleled guest experience. While the average price in Penang offers a range of options, Gurney Bay Hotel ensures that every dollar spent translates into luxurious amenities and attentive service. From elegantly designed rooms with stunning views to convenient access to local attractions, guests can enjoy the best of both worlds—affordable rates without compromising on quality. Whether you’re visiting for a romantic getaway or a family adventure, Gurney Bay Hotel stands as a beacon of value in Penang's bustling hospitality landscape.
Exceptional Comfort and Service at Gurney Bay Hotel
Guests rave about their experiences at Gurney Bay Hotel, highlighting the immaculate cleanliness and spaciousness of the rooms. Many have expressed their love for the accommodations, noting that the staff's friendliness and helpfulness enhance the overall stay. The hotel's prime location adds to its appeal, making it a convenient choice for travelers.
The buffet breakfast is a standout feature, with visitors praising the vast selection and delicious offerings that cater to all tastes. Reviews frequently mention the quality of the food, from the breakfast spread to the delightful dinner options, ensuring that guests leave satisfied. With such positive feedback, it's no wonder that patrons are eager to recommend Gurney Bay Hotel to friends and family, making it a top choice for a relaxing getaway in Penang.
Exceptional Experiences Await at Gurney Bay Hotel
Gurney Bay Hotel stands out as a premier destination in Penang, Malaysia, boasting an impressive overall rating of 8.3. Guests consistently praise the hotel for its unbeatable location, rated an outstanding 8.7, which places visitors in the heart of the vibrant Gurney Drive area. This prime spot not only offers breathtaking views of the coastline but also provides easy access to local attractions, shopping, and dining, ensuring that every traveler can immerse themselves in the rich culture of Penang.
The hotel's commitment to cleanliness is evident with a commendable score of 8.4, reflecting a dedication to maintaining pristine facilities that enhance the guest experience. With an overall value rating of 8.3, visitors find that Gurney Bay Hotel offers an exceptional balance of quality and affordability, making it an ideal choice for both leisure and business travelers. The attentive staff, rated at 8.3 for performance, are known for their friendly service, ensuring that every guest feels welcomed and well-cared for throughout their stay.
Excellent8.3
Facilities
Excellent8.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
This is a strictly non-smoking property.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
Powered by OpenAI
This hotel has a great location near Gurney Drive with ample eatery options within walking distance. Guests have also mentioned about the excellent and friendly staff, clean, spacious and well-maintained rooms with good value for money. The strategic location near Gurney Paragon Mall and a great view of the sea adds to the magnificence. The hotel also provides convenient power point charging facility in the rooms that guests find it helpful.
Breakfast lacks variety, but overall, guests have positive feedback on the hotel.
Did you find this review summary helpful?
Yearly, we would come to Langkawi and Penang for our wedding anniversary. Before this, we were at Parkroyal Penang and that did not disappoint one bit! So, we decided to try Gurney Bay Hotel which is part of Parkroyal as well. The hotel has an old charm that’s classy and beautiful. The wood furnishing and marble deco, along with a charming chandelier greets us as a smiley, doorman, full of energy. He has an adorable moustache and small built. Really sweet and warm person… In our room, we were surprised by the masssive size and cleanliness of the room. There was no smell or tired looking furniture as some may have commented on. Our room was 1406 and we will always ask for that room haha! It was our anniversary’s they had decorated the bed with signs and swans- so sweet… As for breakfast, it was not to my liking but Penang has so much amazing breakfast everywhere that it’s not so important to me at all… The stay was overall super pleasant with all the big malls and eateries being so close by! Extremely convenient!
Dear Ayu Thank you so much for sharing your wonderful review and for choosing to celebrate such a special occasion with us at Gurney Bay Hotel, a PARKROYAL Partner Hotel. We’re truly honored to have been part of your anniversary trip! It brings us great joy to hear that you appreciated the timeless charm of the hotel and the warm welcome from our doorman — we’ll be sure to pass on your kind words to him. We’re also delighted that you found your room spacious, clean, and comfortable, and that the anniversary setup added a meaningful touch to your stay. Room 1406 will definitely be noted for your future visits! We completely agree — Penang’s local food scene is truly exceptional, and we’re glad you had plenty of options to enjoy. Thank you again for your kind words and continued support. We look forward to welcoming you back for many more anniversaries to come. Simply Yours Winnie Low Director of Operations
This was our first time staying in the Gurney area after many visits to Georgetown, and we were pleasantly surprised. The hotel may be older, but it has been very well maintained and tastefully refurbished. From the moment we arrived, we were impressed by the service – every staff member we encountered was genuinely friendly and welcoming. Check-in and check-out were smooth and efficient, making our stay even more enjoyable. The room itself was standard, nothing overly fancy, but it was spotlessly clean and comfortable. The bathtub was in great condition, and overall, the room was well-kept and met all our needs. Breakfast was another highlight – a wide variety of choices and everything we tried was delicious. We looked forward to it every morning! The location is also a major plus. We enjoyed taking a walk along the Gurney Walk area, which was just a short distance from the hotel. It’s a convenient spot for both relaxation and access to shops and restaurants. Despite being an older hotel, the excellent upkeep and service make it a place we’d happily return to. We truly enjoyed our stay and would recommend it to anyone visiting the Gurney area.
Dear Sally Thank you so much for your thoughtful and encouraging review! We're delighted to hear that your first stay in the Gurney area was such a pleasant surprise and that our hotel exceeded your expectations. It's wonderful to know that you appreciated the upkeep of our property, the comfort and cleanliness of your room, and especially the warm service provided by our team. We're also glad you enjoyed our breakfast selection and found our location convenient for both relaxation and exploring the area. Your kind words mean a lot to us, and we'll be sure to share them with the entire team. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Penang! Simply Yours Winnie Low Director of Operations
Location (4/5): Beachfront, 15-20 min walk to Gurney Paragon and Gurney Plaza, but along the way, few eateries to explore Price (3.5/5): We booked it during the holiday season for RM350 ish a night. For 2 it's okay, but not for solo travellers. It's confortable - soft beds and clean. Wifi is a little slow. There is one Cinemax channel, kettles, slippers, hangers, lights, a working table, nice bathroom, clean towels with a shower and bath (probably more liquid soap will be great). For that price, I maximized my time in the sauna ( steam and dry) and jacuzzi (hot and cold) - bring swimsuits. It's no onsen but one of the best I ve visited in Malaysia. Tennis court, gym, kid playground also available..we didnt take breakfast which is RM40 pax. The sea view was okay, just some construction going on which dulled it a bit but it's still great for sunrise and sunset. Service (4/5): Good, conscientious, polite, professional Overall lovely stay. Wanted to stretch longer but the max checkout is 1230 noon.
Dear Yi, Thank you for taking the time to share your positive experience with us. Knowing that we were able to make your stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel special is exactly why we love what we do. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. We would be absolutely delighted to welcome you back again! Simply Yours, Benny Chung General Manager
The hotel front desk staff are efficient and polite. The room is comfortable, and the food at the restaurant is delicious, but the portion is a bit small. The New Year countdown fireworks were beautiful and spectacular. There’s a shopping mall nearby, which makes it very convenient to get around.
Dear Siew, Your kind words truly touched our hearts! Your feedback genuinely brightened our entire team's day. At Gurney Bay Hotel, A PARKROYAL Partner Hotel, we pour our hearts into creating memorable moments for each guest, and knowing we succeeded with you fills us with such joy. Hope to see you soon! Simply Yours, Benny Chung General Manager
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Hot tub
“Spacious Room, Helpful Staff – But a String of Unlucky Experiences”
The room was indeed spacious – plenty of room to stretch out and contemplate all the money I was about to waste. Amenities were dutifully replenished after cleaning, the TV channels were surprisingly decent, and the view was a refreshing reminder that the outside world was far kinder than my luck inside. The staff? Absolutely helpful, treating everyone with respect – even me, a humble "penoreh getah" who somehow wandered into this T20&VIP ‑flavored paradise. Truly, if you want a hotel where hospitality shines brighter than your bank account balance, this is the place. And yet, my stay turned into a highlight reel of suwey (unlucky) experiences: - Waze Typo – After a heroic 12‑hour drive, I managed to sabotage myself by typing “Bayview” instead of “Gurney Bay Hotel.” Brilliant. Exhausted, I surrendered to Bayview for RM300++ without breakfast. Nothing says “holiday” like paying premium rates for the privilege of eating elsewhere. Had I not made this typo, I’d have enjoyed three nights here instead of one expensive detour. - Double Booking – Thinking I was extending my stay, I actually booked two rooms for the same night. Because why not? Agoda shrugged, Gurney Bay told me to take it up with Agoda, and management offered me exactly zero consolation – not even a token discount or a free teh tarik. Later, I accidentally booked a sea‑view room, more expensive than the one I already had. The receptionist kindly offered to move me, but I declined. After all, as a penoreh getah, I know better than to trespass into the sacred territory of the T20 elite. - Late‑Night Incident – At 1:00 a.m., another guest knocked on my door, demanding I “keep quiet” over imaginary eating noises. Impressive, considering I was asleep. My mistake was opening the door to confront him – thankfully he wasn’t a criminal, just a fellow insomniac with a vivid imagination. I reported this to management of Gurney Bay Hotel A Parkroyal Partner Hotel., asked them to check the CCTV, and received the kind of silence that only luxury hotels can afford. Despite this string of misfortunes, I must thank Encik Malik – the one bright spot in this sitcom of a stay. Friendly, helpful, and proof that not everything here runs on bad luck. I Sincerely donate my money which mistakenly by double book to hotel management. as "penoreh getah" we survive on nature and the pity of global market. i believe othe T20&VIP will do the same as me if they mistakenly book.
Dear Yasin, Thank you for taking the time to share your experiences during your recent stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We are pleased to hear that you found your room spacious and enjoyed the service provided by our helpful staff, particularly Encik Malik. Your appreciation for our hospitality is truly valued. We understand that your stay was impacted by a series of unfortunate events, including the initial booking confusion and the late-night incident. While we strive to assist our guests during their stay, we recognize that misunderstandings can occur. Our policy is to direct booking inquiries through the respective platforms, and we encourage guests to verify their reservations to avoid duplicate bookings, however a more emphatic approach should have been displayed by our team. Regarding the late-night incident, we sincerely apologize for any discomfort caused and appreciate your understanding. We are committed to providing a welcoming atmosphere and hope tha