Hotel Pullman Zhangjiajie

4.5 stars out of 5
NO. 188 GAOYUN ROAD WULINGYUAN, ZHANGJIAJIE, Wulingyuan, Zhangjiajie, China, 427400 - See map

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Air conditioning

Facilities

Free Wi-Fi

Swimming pool

Free parking

Foot bath

Front desk [24-hour]

Fitness center

Restaurant

Massage

Your dates are popular among travelersUsers are booking a place in Zhangjiajie every 43 minutes on Agoda.com
Cleanliness 8.8
Location 8.8
Service 8.5
Room comfort and quality 8.3

Based on 1,758 verified reviews

Cleanliness

8.8

Location

8.8

Service

8.5

Room comfort and qua...

8.3

Value for money

8.3

Facilities

8.1

See map

8.8Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Dayong City
740 m
Zhangjiajie Zixia Temple
1.8 km
Suoxiyu Nature Reserve
1.8 km
Wulingyuan Scenic Area
5.8 km
Zhangjiajie National Forest Park
6.1 km

Good to know

Value for money8.3
Distance to city center40 km
Location rating8.8

Rooms available at Hotel Pullman Zhangjiajie

Excellent
Room comfort & quality

8.3

Executive Deluxe Twin Bed
...
  • Room size: 42 m²/452 ft²
  • Nature view
  • 2 semi double beds
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Superior Room - 2 Single Beds
...
  • Room size: 38 m²/409 ft²
  • Nature view
  • 2 semi double beds
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Deluxe Executive King Bed, Guest room, King
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 1 king bed
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Deluxe 2 Single Beds
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 2 single beds
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Superior Room 1 King Bed
...
  • Room size: 38 m²/409 ft²
  • Nature view
  • 1 king bed
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Deluxe Room 1 King Bed
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 1 king bed
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Family Friendly Room (Double bed)
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 1 king bed
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Family Friendly Room (2 beds)
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 2 double beds
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Executive Queen Room
...
  • Room size: 41 m²/441 ft²
  • 1 king bed
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Deluxe 1 King Bed Suite
...
    Enter dates to see prices

    Frequently asked questions

    What types of entertainment are available at Hotel Pullman Zhangjiajie?

    Hotel Pullman Zhangjiajie presents a variety of entertainment facilities which includes billiards and karaoke for your enjoyment while staying here.

    Does Hotel Pullman Zhangjiajie offer laundry services?

    Yes! Hotel Pullman Zhangjiajie offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

    Is car parking available at Hotel Pullman Zhangjiajie?

    Hotel Pullman Zhangjiajie has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    Are there ATM on-site at Hotel Pullman Zhangjiajie?

    Absolutely! The benefits of staying at Hotel Pullman Zhangjiajie include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

    How long do visitors usually stay at Hotel Pullman Zhangjiajie?

    Verified past guests that have stayed at Hotel Pullman Zhangjiajie had an average nightly stay of 3 nights at this property.

    What payment options are supported at Hotel Pullman Zhangjiajie?

    Hotel Pullman Zhangjiajie accepts up to 7, with payment card selections consisting of UnionPay, Cash, MasterCard, and Visa.

    What do past travelers love most about Hotel Pullman Zhangjiajie?

    Verified guests that stayed at Hotel Pullman Zhangjiajie have given this property a rating of 8.795 for its excellent cleanliness as the main highlight for their stay.

    What is the verified guest review consensus about Hotel Pullman Zhangjiajie's pet services?

    100.0% of our past guest ratings have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Hotel Pullman Zhangjiajie down in the review section.

    What is the average rating that past Families with older children have given to Hotel Pullman Zhangjiajie?

    Verified families with older children that have stayed at this property have given Hotel Pullman Zhangjiajie an average rating of 8.6. You can look into more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

    What time is check-in and check-out at Hotel Pullman Zhangjiajie?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

    More about Hotel Pullman Zhangjiajie

    More about Hotel Pullman Zhangjiajie

    Experience Luxury and Comfort at Hotel Pullman Zhangjiajie

    Welcome to Hotel Pullman Zhangjiajie, a 4.5-star oasis of luxury nestled in the breathtaking city of Zhangjiajie, China. With its prime location just 40 kilometers from the city center, this hotel offers a tranquil escape from the hustle and bustle, while still providing easy access to all the attractions and amenities that Zhangjiajie has to offer. Check-in at Hotel Pullman Zhangjiajie begins at 2:00 PM, allowing you to settle in and start your vacation at your own pace. The hotel's sleek and modern design, coupled with its warm and attentive staff, will make you feel right at home from the moment you step through the doors. And with a check-out time of 12:00 PM, you can enjoy a leisurely morning before bidding farewell to this enchanting retreat. If you're arriving by plane, you'll be pleased to know that the hotel is just a 40-minute drive from the airport. This convenient proximity ensures a seamless and stress-free journey, allowing you to start your vacation as soon as you touch down. The hotel's year of last renovation in 2017 guarantees that you'll be greeted by modern and well-maintained facilities, providing you with the utmost comfort and convenience throughout your stay. Hotel Pullman Zhangjiajie boasts an impressive 456 rooms, each exuding a contemporary elegance that combines comfort and style. Whether you're traveling solo, as a couple, or with your family, you'll find the perfect accommodation to suit your needs. Speaking of family, this hotel warmly welcomes children between the ages of 3 to 11, who can stay free of charge, making it an ideal choice for a memorable family getaway. Indulge in the luxurious amenities and impeccable service that Hotel Pullman Zhangjiajie has to offer. With its prime location, stylish rooms, and thoughtful child policy, this hotel is the perfect base for exploring the wonders of Zhangjiajie while enjoying a comfortable and unforgettable stay.

    Unwind and Indulge in Hotel Pullman Zhangjiajie's Entertainment Facilities

    Hotel Pullman Zhangjiajie offers a range of entertainment facilities that are sure to enhance your stay in Zhangjiajie, China. Whether you're looking for a bit of retail therapy, a soothing massage, or a fun-filled evening of karaoke, this hotel has it all. Step into the hotel's shops and discover a variety of souvenirs, local crafts, and essentials. From unique trinkets to stylish clothing, you'll find something to suit every taste. After a long day of exploring Zhangjiajie's breathtaking landscapes, treat yourself to a rejuvenating massage at the hotel's spa. Unwind as skilled therapists work their magic, relieving any tension and leaving you feeling refreshed and revitalized. For those seeking a lively evening, head to the hotel's karaoke lounge. Sing your heart out to your favorite tunes in a private room equipped with state-of-the-art sound systems. Whether you're a seasoned performer or simply looking to have some fun with friends, the karaoke facilities at Hotel Pullman Zhangjiajie will ensure a memorable and entertaining experience. In addition to these fantastic entertainment options, the hotel also boasts a beautiful garden where you can take a leisurely stroll and immerse yourself in nature's tranquility. With its well-appointed entertainment facilities, Hotel Pullman Zhangjiajie ensures that every guest has a delightful and enjoyable stay.

    Stay Active at Hotel Pullman Zhangjiajie's Sports Facilities

    Hotel Pullman Zhangjiajie offers a range of sports facilities to ensure guests can stay active and energized during their stay. Whether you prefer a workout session or a refreshing swim, this hotel has it all. Start your day by hitting the well-equipped fitness center, where you can find state-of-the-art equipment to cater to all your exercise needs. From cardio machines to weightlifting equipment, you'll have everything you need for a satisfying workout. Best of all, the fitness center is complimentary for all guests, allowing you to maintain your fitness routine without any additional costs. After an intense workout, take a dip in the hotel's outdoor pool. Surrounded by lush greenery and offering stunning views of the surrounding landscape, the pool provides the perfect setting for relaxation and rejuvenation. Whether you want to swim a few laps or simply lounge by the poolside, the outdoor pool is a great spot to unwind and soak up the sun. If you're in the mood for some friendly competition, head over to the hotel's table tennis area. Challenge your friends or fellow guests to a thrilling game of ping pong and showcase your skills. The table tennis facility is a fun and engaging way to bond with others and enjoy some lighthearted competition. At Hotel Pullman Zhangjiajie, you'll have access to a range of sports facilities that cater to your active lifestyle. Whether you prefer a workout session at the fitness center, a refreshing swim in the outdoor pool, or a game of table tennis, this hotel has something for everyone. Stay active and make the most of your stay at Hotel Pullman Zhangjiajie.

    Convenience Facilities at Hotel Pullman Zhangjiajie

    Hotel Pullman Zhangjiajie in Zhangjiajie, China, offers a range of convenience facilities to ensure a comfortable and hassle-free stay. Whether you're traveling for business or leisure, the hotel has you covered with its comprehensive amenities. For guests looking to stay connected, Hotel Pullman Zhangjiajie provides free Wi-Fi in all rooms and public areas. This allows you to easily browse the internet, check emails, or stay connected with loved ones. Additionally, the hotel offers a designated smoking area for guests who prefer to smoke. To make your stay even more convenient, the hotel provides a range of services such as laundry service, dry cleaning, and daily housekeeping. You can have your clothes cleaned and pressed without having to leave the hotel. Furthermore, the hotel offers luggage storage, express check-in/check-out, and a concierge service to ensure a smooth and efficient stay. If you need any assistance or recommendations during your stay, the friendly and professional staff are always ready to help. Hotel Pullman Zhangjiajie also features a convenience store on-site, allowing you to easily purchase any essentials or snacks you may need. Safety deposit boxes are available for guests to securely store their valuables. With these convenience facilities, Hotel Pullman Zhangjiajie aims to provide a seamless and enjoyable experience for all guests.

    Convenient Transport Facilities at Hotel Pullman Zhangjiajie

    Hotel Pullman Zhangjiajie offers a range of convenient transport facilities to ensure a seamless travel experience for its guests. With an airport transfer service, travelers can easily reach the hotel upon arrival, eliminating the hassle of finding transportation. Additionally, the hotel provides a taxi service, allowing guests to explore the city at their own pace and convenience. For those looking to explore the scenic beauty of Zhangjiajie, the hotel offers tours to the famous Zhangjiajie National Forest Park and other popular attractions. Guests can immerse themselves in the breathtaking landscapes and natural wonders of the area, with the convenience of organized transportation provided by the hotel. Travelers with their own vehicles will appreciate the valet parking and car park facilities available at Hotel Pullman Zhangjiajie. The onsite car park ensures that guests can easily park their vehicles without any inconvenience. Furthermore, the hotel offers this service free of charge, providing additional value for guests. Whether guests are looking for transportation to and from the airport, a convenient way to explore the city, or a secure place to park their vehicles, Hotel Pullman Zhangjiajie has them covered with its comprehensive range of transport facilities.

    Luxurious Room Facilities at Hotel Pullman Zhangjiajie

    Indulge in a world of luxury and comfort at Hotel Pullman Zhangjiajie, where every detail has been carefully curated to ensure an unforgettable stay. Our rooms are equipped with top-notch amenities, designed to cater to the needs of discerning travelers. Step into your room and feel the cool breeze of the air conditioning, creating the perfect ambiance for relaxation. Wrap yourself in the plush bathrobes provided, adding a touch of elegance to your stay. Stay up-to-date with the latest news by browsing through the daily newspaper, keeping you informed and entertained throughout your stay. Get ready for a day of exploration with the convenience of a hair dryer, ensuring you can style your hair effortlessly. Unwind in front of the television, offering a wide range of channels to choose from, ensuring there is something for everyone. Quench your thirst or enjoy a late-night snack with the well-stocked mini bar, providing a selection of beverages and snacks. Step out onto your private balcony or terrace and soak in the breathtaking views of the surrounding Zhangjiajie landscape. Sit back and relax as you watch your favorite shows on the satellite/cable TV, offering a plethora of entertainment options. At Hotel Pullman Zhangjiajie, we strive to provide the utmost comfort and convenience to our guests. Our room facilities are designed to exceed your expectations, ensuring a memorable stay in Zhangjiajie, China.

    Indulge in Culinary Delights at Hotel Pullman Zhangjiajie

    At Hotel Pullman Zhangjiajie, dining is an experience to savor. With a range of dining facilities available, guests can indulge in culinary delights without ever leaving the hotel. The hotel boasts a stylish and elegant restaurant that offers a diverse menu of international and local cuisines. Whether you're craving authentic Chinese dishes or international favorites, the restaurant is sure to satisfy your taste buds. For those who prefer to dine in the comfort of their rooms, room service is available, allowing guests to enjoy delicious meals in privacy and convenience. With daily housekeeping, guests can rest assured that their dining experiences will be complemented by clean and well-maintained surroundings. And to start the day off right, guests can enjoy a sumptuous breakfast buffet, featuring a wide selection of hot and cold dishes, fresh fruits, pastries, and beverages. With such a variety of dining options, Hotel Pullman Zhangjiajie ensures that every meal is a memorable one.

    Luxurious and Spacious Rooms at Hotel Pullman Zhangjiajie

    Indulge in comfort and style at Hotel Pullman Zhangjiajie, where a range of exquisite rooms awaits you. With options like the Deluxe 2 Single Beds, Deluxe Executive King Bed, and Deluxe Room 1 King Bed, you can find the perfect accommodation to suit your needs. These rooms offer generous space, ranging from 38 to 42 square meters, ensuring that you have ample room to relax and unwind. By booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, guaranteeing that you get the most value for your money. With a simple and user-friendly booking process, you can easily secure your preferred room at Hotel Pullman Zhangjiajie without any hassle. So why wait? Book your stay now and experience the utmost comfort and convenience at Hotel Pullman Zhangjiajie.

    Explore the Enchanting Wulingyuan in Zhangjiajie

    Nestled in the heart of Zhangjiajie, China, Hotel Pullman Zhangjiajie offers an ideal base for exploring the captivating beauty of Wulingyuan. Wulingyuan is a UNESCO World Heritage Site renowned for its breathtaking natural landscapes and unique geological formations. With its towering sandstone pillars, lush forests, and serene waterfalls, this scenic area is often referred to as the 'Avatar Mountains' due to its resemblance to the floating mountains in the movie 'Avatar'. Visitors to Wulingyuan can embark on exhilarating adventures, such as hiking along the numerous trails that wind through the forested mountains. The most famous trail is the Golden Whip Stream, where you can marvel at the crystal-clear water flowing through the valley, surrounded by towering cliffs and verdant vegetation. For a bird's-eye view of the entire area, take a thrilling cable car ride up to Tianzi Mountain, where you'll be rewarded with panoramic vistas of the stunning landscape below. Aside from its natural wonders, Wulingyuan is also home to the charming Tianzi Ancient Town, where you can immerse yourself in the local culture and explore traditional architecture. Stroll through the narrow streets lined with shops selling local handicrafts, sample authentic Chinese cuisine at quaint restaurants, and visit ancient temples that offer a glimpse into the region's rich history. Whether you're an adventure seeker or a culture enthusiast, Wulingyuan has something to offer everyone, and Hotel Pullman Zhangjiajie is the perfect place to start your unforgettable journey.

    Convenient Transportation from Zhangjiajie Airport to Hotel Pullman Zhangjiajie

    Hotel Pullman Zhangjiajie, located in the breathtaking Wulingyuan area of Zhangjiajie, China, offers a seamless travel experience for guests arriving at the nearby airports. The most convenient airport to reach the hotel is Zhangjiajie Hehua Airport, which is approximately 35 kilometers away. Upon arrival at Zhangjiajie Hehua Airport, travelers have several transportation options to reach Hotel Pullman Zhangjiajie. The most popular choice is to take a taxi directly from the airport to the hotel. Taxis are readily available outside the airport terminal, and the journey takes around 40 minutes, depending on traffic conditions. The scenic drive through the picturesque landscapes of Zhangjiajie adds to the excitement of the journey. Alternatively, for those looking for a more budget-friendly option, public buses are also available from Zhangjiajie Hehua Airport to Wulingyuan. Passengers can take bus line 4, which operates from the airport to Wulingyuan Bus Station. From there, it is a short taxi ride to Hotel Pullman Zhangjiajie. The bus journey takes approximately 1 hour and offers an opportunity to enjoy the local scenery. Hotel Pullman Zhangjiajie's prime location in Wulingyuan, combined with the convenient transportation options, makes it an ideal choice for travelers looking to explore the natural wonders of Zhangjiajie. Whether you choose to take a taxi or experience the local bus transport, the journey to Hotel Pullman Zhangjiajie is sure to be a memorable one.

    Discover the Natural Wonders near Hotel Pullman Zhangjiajie

    Nestled in the breathtaking city of Zhangjiajie, Hotel Pullman Zhangjiajie offers easy access to a plethora of captivating landmarks and attractions. Immerse yourself in the awe-inspiring beauty of Tianzi Mountain, where towering sandstone pillars pierce the sky, creating a surreal landscape straight out of a painting. For nature enthusiasts, the Suoxiyu Nature Reserve is a must-visit, boasting lush forests, cascading waterfalls, and an abundance of wildlife. For a taste of history and spirituality, a visit to Zhangjiajie Zixia Temple is highly recommended. This ancient Buddhist temple is known for its serene atmosphere and intricate architecture, providing a tranquil escape from the bustling city. Thrill-seekers will be delighted by the Zhangjiajie Glass Bridge, the world's longest and highest glass-bottomed bridge, offering panoramic views of the surrounding mountains and valleys. Huangshi Village, located within the Wulingyuan Scenic Area, is another remarkable destination. Here, you can wander through ancient streets lined with traditional buildings and immerse yourself in the rich cultural heritage of the region. Nature lovers should not miss the opportunity to explore Huanglong Cave, a vast underground wonderland adorned with stunning stalactites and stalagmites. Other notable landmarks and attractions near Hotel Pullman Zhangjiajie include the Daguan Platform, offering breathtaking views of the city, and the fascinating Yellow Dragon Cave, known for its impressive underground river and majestic rock formations. With such a diverse range of natural wonders and cultural gems, Hotel Pullman Zhangjiajie is the perfect base for an unforgettable exploration of Zhangjiajie's surrounding landmarks and attractions.













    Affordable Luxury at Hotel Pullman Zhangjiajie

    Hotel Pullman Zhangjiajie offers an exceptional stay at an average price of just $80 per room. Compared to the average price of a hotel room in Zhangjiajie, which stands at $76, this luxurious hotel provides excellent value for money. With its modern amenities, elegant decor, and top-notch service, Hotel Pullman Zhangjiajie is the perfect choice for travelers seeking comfort and convenience without breaking the bank. At Hotel Pullman Zhangjiajie, guests can indulge in spacious and well-appointed rooms that are designed to provide a relaxing retreat after a day of exploring the breathtaking Zhangjiajie National Forest Park. The hotel's competitive pricing ensures that guests can enjoy a premium experience without compromising on quality. Whether you're traveling for business or leisure, Hotel Pullman Zhangjiajie offers an affordable luxury that is hard to match in the city.

    Excellent Stay with Friendly Staff and Great Facilities

    Hotel Pullman Zhangjiajie has received rave reviews from its customers. The staffs are described as friendly and helpful, making guests feel welcome throughout their stay. The hotel's swimming pool is also highlighted as a big and nice facility, perfect for relaxation. The rooms are spacious and comfortable, with a clean and well-maintained environment. One guest even mentioned the guest manager, Bob, who provided warm hospitality and valuable advice. The hotel is praised for its 5-star standard, offering big, spacious, and clean rooms. The breakfast spread is also highly appreciated, especially for vegetarians. Additionally, the hotel's location is considered great, making it convenient for guests to explore the surrounding area.

    A Luxurious Retreat with Excellent Customer Ratings

    Hotel Pullman Zhangjiajie in Zhangjiajie, China, is a luxurious retreat that has garnered exceptional customer ratings. With an impressive overall rating of 8.5, this hotel offers an unforgettable experience to its guests. The positive feedback highlights the hotel's excellent value for money, with a rating of 8.3, making it an attractive choice for travelers seeking both quality and affordability. The hotel's facilities have also received high praise, scoring an impressive 8.0. Guests can enjoy a range of amenities, including a fitness center, swimming pool, and spa, ensuring a relaxing and rejuvenating stay. The well-maintained and spotlessly clean environment is reflected in the outstanding cleanliness rating of 8.9, guaranteeing a comfortable and hygienic experience for all guests. Situated in a prime location, Hotel Pullman Zhangjiajie boasts an excellent rating of 8.8 for its convenient and accessible location. Guests can easily explore the breathtaking natural wonders of Zhangjiajie, including the famous Zhangjiajie National Forest Park and Tianmen Mountain. The hotel's comfortable accommodations have also been highly praised, with a rating of 8.5, ensuring a restful and enjoyable stay for all visitors. Lastly, the friendly and attentive staff at Hotel Pullman Zhangjiajie have been commended for their exceptional performance, earning a rating of 8.4, guaranteeing that guests are well taken care of throughout their stay.

    Show less

    Amenities and facilities

    Excellent8.1

    Facilities

    Most talked about facilities
    Languages spoken
    • English
    • Chinese [Mandarin]
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Billiards
    • Fitness center
    • Foot bath
    • Garden
    • Gym/fitness
    • Karaoke
    • Massage
    • Swimming pool
    • Swimming pool [outdoor]
    • Table tennis
    • Ticket services
    • Tours
    Cleanliness and safety
    • Breakfast takeaway service
    • First aid kit
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Room sanitization opt-out available
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    Dining, drinking, and snacking
    • Breakfast [buffet]
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Business facilities
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Heating in public area
    • Ironing service
    • Laundry service
    • Lockers
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Kids meal
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed unavailable
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Taxi service
    Available in all rooms
    • Air conditioning
    • Baby cot (upon request)
    • Bathrobes
    • Bathtub
    • Blackout curtains
    • Carpeting
    • Cleaning products
    • Closet
    • Clothes rack
    • Daily housekeeping
    • Desk
    • Electric kettle
    • Fitness club privileges
    • Fold-up bed
    • Free bottled water
    • Hair dryer
    • Heating
    • In-room safe box
    • Ironing facilities
    • Locker
    • Non-smoking
    • Private bathroom
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shower
    • Slippers
    • Smoke detector
    • Smoking allowed
    • Sofa
    • Soundproofing
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    • Window

    Food and dining

    Breakfast options
    • Buffet
    Restaurants on site
    味美面馆
    • Cuisine: Asian
    V CAFE
    • Cuisine: Asian
    • Menu: Buffet
    聚峰阁
    • Cuisine: Asian

    Location

    NO. 188 GAOYUN ROAD WULINGYUAN, ZHANGJIAJIE, Wulingyuan, Zhangjiajie, China, 427400

    Excellent8.8

    Location

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Distance from city center40 km
    • Travel time to airport (minutes)40
    • Airport transfer fee220 CNY
    Extras
    • Breakfast charge (unless included in room price)130 CNY
    The property
    • Year property opened2007
    • Number of floors7
    • Room voltage220
    • Number of rooms 456
    • Most recent renovation2017
    • Non-smoking rooms/floorsYes
    • Number of restaurants3
    • Number of bars/lounges1

    Property announcements

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    The hotel is upgrading some functions of the executive lounge, so the executive lounge is temporarily closed. For more details, please call the hotel front desk: 0744 8888 888.

    Reviews of Hotel Pullman Zhangjiajie from real guests

    Provided by verified guests of

    Agoda logo
    8.4
    • Cleanliness score 8.8 out of 10 and is a high score in Zhangjiajie
      Cleanliness8.8
    • Location score 8.8 out of 10 and is a high score in Zhangjiajie
      Location8.8
    • Service score 8.5 out of 10 and is a high score in Zhangjiajie
      Service8.5
    • Room comfort and quality score 8.3 out of 10 and is a high score in Zhangjiajie
      Room comfort and quality8.3
    • Value for money score 8.3 out of 10 and is a high score in Zhangjiajie
      Value for money8.3
    • Facilities score 8.1 out of 10 and is a high score in Zhangjiajie
      Facilities8.1
    High score for Zhangjiajie
    Rating
    9+ Exceptional (44)
    8-9 Excellent (30)
    7-8 Very Good (28)
    6-7 Good (11)
    <6 Below Expectation (5)
    Guest Type
    Room Type
    Language

    Show reviews that mention 

    Showing 118 verified guest comments
    12345
    1. 8.8
      Excellent
      Monoj from Bangladesh
      Couple
      Superior Room 1 King Bed
      Stayed 1 night in April 2024

      Perfect Stay”

      Location is 1 km. walk away from forest park west gate entrance. Middle of other Zhanjiajie attractions like- Grant Canyon, Dragon cave, Lake etc. A famous show is next door. So many restaurants and street food nearby. Inhouse food is delicious and reasonably priced. Staff are excellent, cooperative and attentive though having little English communication skill. Basic amenities and cleanliness need to be improved. As sum, considering all these, I would recommend staying.

      Reviewed April 13, 2024

      Dear Monoj, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a nice stay with us and appreciated our convenient location, hotel service. I am sorry that Basic amenities and cleanliness did not meet your expectations; please allow me to express my sincerest apologies. We will try our best to do it better. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

      Responded April 14, 2024
      Hotel Pullman Zhangjiajie
    2. 10.0
      Exceptional
      Liu from Singapore
      Group
      Deluxe 2 Single Beds
      Stayed 4 nights in December 2024

      Clean room and good restaurant ”

      Road outside of the hotel was under construction during this off-peak period.

      Reviewed January 02, 2025

      Dear guest, Thank you for giving us a full score and for taking the time to share your feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our rooms. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon.

      Responded January 02, 2025
      Hotel Pullman Zhangjiajie
    3. 7.6
      Very good
      Shalli from Singapore
      Couple
      Superior Room - 2 Single Beds
      Stayed 2 nights in October 2024

      Good location near many attractions ”

      Was disappointed that the hotel’s standard of this only international hotel in Wulingyuan was average. The hotel catered mainly for large tour group n their buses crowded the lobby area where the local taxi are not allowed to drive in. Thank u very much to George who was from the front office. He had helped us during our stay to get local taxi, finding a last minute dental n booking our massage sessions.

      Reviewed October 30, 2024

      Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

      Responded October 31, 2024
      Hotel Pullman Zhangjiajie
    4. 10.0
      Exceptional
      Chen from Singapore
      Group
      Superior Room 1 King Bed
      Stayed 2 nights in December 2024

      Best stay in Zhangjiajie ”

      Hotel is very well maintained externally and internally. Leo is very helpful and recommended the routes in the national park and performance show to us. We enjoyed our stay here.

      Reviewed December 21, 2024

      Dear guest, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

      Responded December 24, 2024
      Hotel Pullman Zhangjiajie
    5. 9.2
      Exceptional
      Monoj from Bangladesh
      Couple
      Superior Room 1 King Bed
      Stayed 3 nights in April 2024

      Perfect Stay”

      Location is 1 km. walk away from forest park west gate entrance. Middle of other Zhanjiajie attraction like- Grant Canyon, Dragon cave, Lake etc. Famous show is next door. So many restaurant and street food nearby. Inhouse food is delicious and reasonable in price. Staff are excellent, cooperative and attentive though having little English communication skill. Basic amenities and cleanliness need to be improved.

      Reviewed April 13, 2024
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