Exterior view, Ironwood Hotel in Tacloban City
Ironwood Hotel
Ironwood Hotel
Lobby, Ironwood Hotel in Tacloban City
Reception, Ironwood Hotel in Tacloban City
Restaurant, Ironwood Hotel in Tacloban City
Lobby, Ironwood Hotel in Tacloban City

Removed from saved list

Newly renovated

Ironwood Hotel

Burgos Street corner Juan Luna Street, Barangay 63, Tacloban City, Philippines, 6500 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Barangay 63 part of Tacloban City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fahrenheit Food Center. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.


Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Great Breakfast

Newly renovated


Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Breakfast [free]


This property is in high demand!

6 travelers have booked today.


1,223 reviews

1,223 reviews

See map


Location rating score

Excellent location - 150 meters from city center
Exceptional for walking
Walkable places
Puregold Real
150 m
150 m
City Stop
240 m
250 m
Ritz Tower de Leyte
280 m
Closest landmarks
ThreeSixty Pharmacy
90 m
Parking Divine Word Hospital
390 m
Alberca’s Dental Clinic
420 m
Divine Word Hospital
440 m
Tooth Worxx - Dr. Mark Jerome Pepinas-Alberca, DMD
440 m
Value for money8.4
Distance to city center1.5 km
Location rating8.7

Rooms available at Ironwood Hotel

Room comfort & quality


Standard Room Twin
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Queen Room
  • Room size: 27 m²/291 ft²
  • No Windows view
  • 1 queen bed or 1 double bed
Enter dates to see prices
Signature Suite
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Twin Room
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Presidential Suite
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium King Room
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed or 1 double bed
Enter dates to see prices
Deluxe Twin Room
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Twin Room
  • Room size: 22 m²/237 ft²
  • No Windows view
  • 2 single beds & 2 single be...
Enter dates to see prices
Premium Queen Room
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed or 1 double bed
Enter dates to see prices
Renovated Twin Room - Non-Smoking
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Ironwood Hotel have bars on the premises?

Enjoy your vacation the perfect way with a beverage in your hand at Ironwood Hotel's bar available right in front of your doorstep for whenever you need a drink or two.

What points of interest are close by Ironwood Hotel that are in walking distance?

While remaining at Ironwood Hotel, jump start your trip by visiting the nearest attractions that are within close proximity to the property which include Puregold Real, Puregold, and City Stop.

What are the property's policies for children's bedding at Ironwood Hotel?

Ironwood Hotel's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is Ironwood Hotel most popular?

Ironwood Hotel's most popular month where verified guests have stayed the most is in March.

What payment cards are supported at Ironwood Hotel?

Ironwood Hotel supports up to 6, with payment card selections including Cash, Visa, American Express, and MasterCard.

What do travelers love most about Ironwood Hotel?

Past visitors that stayed at Ironwood Hotel have given this property a rating of 9.112 for its exceptional service as the primary highlight for their stay.

What is the typical rating that past Couples' have given to Ironwood Hotel?

Verified couple travelers that have stayed at this property have given Ironwood Hotel an average rating of 8.6. You can look up on more in depth customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Group travelers have given to Ironwood Hotel?

Past group travelers that have stayed at this property have given Ironwood Hotel an average rating of 8.6. You can look up more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Ironwood Hotel?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

Is breakfast offered at Ironwood Hotel?

Wake up to a great continental breakfast at Ironwood Hotel. Visitors can enjoy breakfast offered with an additional charge of 348 PHP for children and 498 PHP for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

More about Ironwood Hotel

More about Ironwood Hotel

Experience Luxury and Comfort at Ironwood Hotel in Tacloban City

Welcome to Ironwood Hotel, a stunning 4-star establishment nestled in the heart of Tacloban City, Philippines. Built in 2015 and last renovated in 2023, this modern hotel offers a perfect blend of luxury, comfort, and convenience. With its prime location just 1.5 kilometers away from the city center, Ironwood Hotel provides easy access to the city's top attractions, shopping districts, and dining options. Step into the stylish lobby of Ironwood Hotel and be greeted by the warm and friendly staff, ready to cater to your every need. With a total of 20 well-appointed rooms, this boutique hotel offers a personalized and intimate experience for its guests. Each room is tastefully decorated with contemporary furnishings, creating a serene and relaxing ambiance. Check-in at Ironwood Hotel begins at 02:00 PM, allowing you ample time to settle in and explore the hotel's exceptional facilities. Whether you're traveling for business or leisure, you'll find everything you need for a comfortable stay. Take advantage of the hotel's high-speed internet access to stay connected, or unwind in the cozy lounge area while enjoying a refreshing drink. For families traveling with children, Ironwood Hotel extends a warm welcome. Children between the ages of 5 to 12 can stay free of charge, making it an ideal choice for a family getaway. The hotel's child-friendly amenities and attentive staff ensure that your little ones will have a memorable and enjoyable stay. When it's time to explore the city, Ironwood Hotel's convenient location makes it easy to reach your desired destinations. The airport is just a short 21-minute drive away, allowing for a hassle-free journey. And when it's time to bid farewell, check-out is until 12:00 PM, giving you ample time to pack up and depart at your own pace. Experience the perfect blend of luxury, comfort, and convenience at Ironwood Hotel. Book your stay today and create unforgettable memories in Tacloban City.

Unwind and Indulge at Ironwood Hotel's Entertainment Facilities

At Ironwood Hotel in Tacloban City, Philippines, guests are treated to a delightful array of entertainment facilities that are sure to enhance their stay. Whether you're in the mood for a night of relaxation or a lively evening of socializing, Ironwood Hotel has you covered. The hotel's bar is the perfect spot to unwind and enjoy a refreshing drink after a long day of exploring the city. With its chic and cozy ambiance, the bar offers a wide selection of cocktails, wines, and spirits to suit every taste. Sit back, relax, and let the skilled bartenders whip up your favorite concoction while you soak in the welcoming atmosphere. For those seeking ultimate relaxation, Ironwood Hotel also offers massage services. Indulge in a rejuvenating massage session to soothe your tired muscles and melt away any stress or tension. The professional and experienced therapists will ensure that you leave feeling refreshed and revitalized. Whether you're looking for a vibrant night out or a tranquil escape, Ironwood Hotel's entertainment facilities have something for everyone. So why wait? Book your stay at Ironwood Hotel and experience the perfect blend of relaxation and entertainment.

Convenience Facilities at Ironwood Hotel: A Perfect Blend of Comfort and Accessibility

Ironwood Hotel in Tacloban City, Philippines, offers a range of convenience facilities that cater to the needs of every traveler. From the moment you step into the hotel, you will be greeted with warm hospitality and a host of amenities designed to make your stay as comfortable as possible. One of the standout features of Ironwood Hotel is its laundry service, ensuring that you can always have fresh and clean clothes during your stay. Additionally, the hotel offers room service, allowing you to indulge in delicious meals without leaving the comfort of your room. For added peace of mind, Ironwood Hotel provides safety deposit boxes, ensuring the security of your valuable belongings throughout your stay. The concierge is also available to assist you with any inquiries or requests, making your experience hassle-free and enjoyable. Ironwood Hotel understands the needs of all its guests, and that's why it offers a designated smoking area for those who enjoy a smoke. Moreover, the hotel provides free Wi-Fi in all rooms, allowing you to stay connected with loved ones or catch up on work effortlessly. To top it off, Ironwood Hotel offers dry cleaning services, making it convenient for you to keep your wardrobe fresh and presentable. With these convenience facilities, Ironwood Hotel ensures that your stay in Tacloban City is nothing short of exceptional.

Convenient Transport Facilities at Ironwood Hotel

At Ironwood Hotel, we understand the importance of seamless travel experiences, which is why we offer a range of convenient transport facilities for our guests. Whether you're arriving by air or exploring the city by car, we have you covered. For those flying into Tacloban City, our airport transfer service ensures a hassle-free journey from the moment you touch down. Our friendly and professional staff will be waiting to greet you at the airport and whisk you away to the comfort of our hotel. Say goodbye to the stress of finding transportation and hello to a smooth start to your vacation. If you prefer to have your own wheels during your stay, our car hire service is the perfect solution. Explore Tacloban City and its surrounding areas at your own pace, with the freedom to go wherever your heart desires. Our reliable and well-maintained vehicles are available for rent, making it easy for you to embark on exciting adventures or simply navigate the city with ease. Furthermore, we understand the importance of convenience when it comes to parking. That's why we offer a car park free of charge for our guests. Rest assured that your vehicle will be safe and secure during your stay, allowing you to relax and enjoy your time at Ironwood Hotel without any worries. With our range of transport facilities, Ironwood Hotel aims to provide a seamless and stress-free experience for all our guests. Whether you're arriving by plane or prefer to explore the city on your own terms, we have the perfect options to suit your needs. Book your stay with us and let us take care of your transportation needs while you focus on creating wonderful memories in Tacloban City.

Indulge in a Culinary Delight at Ironwood Hotel's Dining Facilities

Ironwood Hotel in Tacloban City, Philippines offers a range of exceptional dining facilities to satisfy every palate. Whether you're in the mood for a quick caffeine fix or a delectable meal, the hotel has you covered. Start your day off right at the cozy coffee shop, where you can savor a freshly brewed cup of coffee or indulge in a selection of delicious pastries and snacks. For a more substantial dining experience, head to the hotel's restaurant, where a team of talented chefs prepare mouthwatering dishes that showcase the flavors of the Philippines and beyond. From local delicacies to international favorites, there is something to please every taste bud. The restaurant's elegant ambiance and attentive service create the perfect setting for a memorable dining experience. If you prefer to dine in the comfort of your room, Ironwood Hotel also offers room service. Choose from an extensive menu featuring a variety of cuisines, and enjoy a gourmet meal delivered straight to your doorstep. And for those who enjoy a hearty breakfast, the hotel serves a sumptuous buffet spread each morning, ensuring you start your day with a satisfying meal. Whether you're a coffee lover, a food enthusiast, or simply seeking convenience, Ironwood Hotel's dining facilities are sure to impress.

Luxurious and Comfortable Rooms at Ironwood Hotel

At Ironwood Hotel, we offer a range of beautifully designed and well-appointed rooms to cater to the diverse needs of our guests. Whether you are traveling alone, with a partner, or with family, we have the perfect room for you. Our Interior Queen Room is a cozy retreat, featuring a comfortable queen bed and a spacious 20 square meters of living space. For those seeking a little more luxury, our Premium King Room offers a generous 30 square meters of space, ensuring a comfortable and relaxing stay. If you prefer a room with a stunning city view, our Premium Queen City View room is the perfect choice. By booking your stay at Ironwood Hotel through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through our room options, compare prices, and make a secure reservation in just a few clicks. So why wait? Book your stay at Ironwood Hotel on Agoda today and experience the ultimate comfort and convenience.

Explore the Vibrant Neighborhood of Barangay 63 in Tacloban City

Nestled in the heart of Tacloban City, Barangay 63 is a vibrant neighborhood that offers a unique blend of history, culture, and modernity. This bustling area is home to the renowned Ironwood Hotel, making it an ideal destination for travelers seeking convenience and immersion in the local scene. Step out of the hotel's doors and discover a myriad of attractions within walking distance. History buffs will be delighted to explore the nearby Santo Niño Shrine and Heritage Museum, which showcases the rich cultural heritage of the region. For a taste of local cuisine, head to the Tacloban Public Market, where you can indulge in fresh seafood, tropical fruits, and other Filipino delicacies. Barangay 63 is also a shopper's paradise, with numerous malls and boutiques offering a wide range of products. Take a leisurely stroll along Rizal Avenue and explore the various shops, cafes, and restaurants that line the street. Whether you're in search of souvenirs, fashion items, or simply a place to unwind, this neighborhood has something for everyone. With its lively atmosphere and convenient location, Barangay 63 is the perfect base for your Tacloban City adventure.

Convenient Transportation Options from Tacloban City Airports to Ironwood Hotel

Ironwood Hotel, nestled in the heart of Barangay 63 in Tacloban City, Philippines, offers a tranquil and stylish retreat for travelers visiting this vibrant city. Getting to the hotel from the nearby airports is a breeze, thanks to the convenient transportation options available. If you arrive at Daniel Z. Romualdez Airport, which is the primary airport serving Tacloban City, you can easily reach Ironwood Hotel by taking a taxi or a private car. The hotel is approximately a 20-minute drive away from the airport, and the journey will take you through scenic streets, allowing you to catch glimpses of the city's local charm along the way. Another option is to take a tricycle, a popular mode of transportation in the Philippines, from the airport to Ironwood Hotel. Tricycles are motorized three-wheeled vehicles that can easily navigate through the city's narrow streets. This mode of transportation offers a more immersive experience, allowing you to soak in the sights and sounds of Tacloban City as you make your way to the hotel. No matter which transportation option you choose, arriving at Ironwood Hotel will be a seamless and enjoyable experience. Once you step into the hotel, you will be greeted by its modern and elegant ambiance, complemented by warm and friendly staff who are dedicated to providing you with a memorable stay. With its convenient location and comfortable amenities, Ironwood Hotel is the perfect choice for both business and leisure travelers visiting Tacloban City.

A Gastronomic Adventure Awaits

Ironwood Hotel is surrounded by a plethora of dining options that will satisfy even the most discerning foodie. Indulge in the fresh flavors of seafood at SOCSARGEN Grill & Seafood Restaurant and Seafood Galore Tacloban, where you can feast on succulent grilled fish and mouthwatering shellfish. For a taste of local cuisine, head to Goto bev's and Kaunan Ni Juan, where you can savor the rich flavors of Filipino comfort food. Craving some crispy fried chicken? Look no further than Kud'z Fried Chicken Haus and Wild Wings Tacloban, where you can enjoy perfectly seasoned and crispy chicken. Megabites Foodshoppe and Bread Connect offer a variety of delicious pastries and breads for those with a sweet tooth. And if you're in the mood for a unique seafood experience, BANG BANG CRISPY BANGUS is the place to be. With such a diverse range of dining options, Ironwood Hotel ensures that every meal will be a culinary adventure.

Affordable Luxury: Experience Comfort at a Great Value at Ironwood Hotel

When it comes to finding the perfect accommodation in Tacloban City, Ironwood Hotel offers an unbeatable combination of luxury and affordability. With an average room price of just $66, Ironwood Hotel provides exceptional value for money, allowing you to experience the best of Tacloban City without breaking the bank. Compared to the average price of a hotel room in Tacloban City, which stands at $43, Ironwood Hotel stands out as a remarkable choice for travelers seeking comfort and style at a great price. Despite its affordable rates, Ironwood Hotel does not compromise on quality or service. From the moment you step into the elegant lobby, you'll be greeted with warm hospitality and a commitment to ensuring your stay is nothing short of exceptional.

Exceptional Service and Comfortable Rooms

At Ironwood Hotel, you can expect exceptional service and comfortable rooms that will make your stay truly memorable. The staff here are not only friendly but also incredibly helpful, ensuring that your every need is taken care of. Whether it's providing recommendations for local attractions or assisting with any requests, the staff goes above and beyond to ensure a pleasant stay. One of the highlights of Ironwood Hotel is the delicious food served in their on-site restaurant. Guests rave about the great variety of dishes available, and the quality of the food is simply outstanding. From the moment you step into the restaurant, you'll be greeted with mouthwatering aromas and a warm, inviting atmosphere. The rooms at Ironwood Hotel are a true haven of comfort. Guests can expect clean and spacious accommodations, with beds that are super comfortable. After a long day of exploring Tacloban City, sinking into the plush pillows and soft sheets will be a welcome treat. With its friendly staff, great food, and comfortable rooms, Ironwood Hotel is the perfect choice for your next stay in Tacloban City.

Exceptional Customer Ratings at Ironwood Hotel

Ironwood Hotel in Tacloban City, Philippines has received outstanding customer ratings across various categories, making it a top choice for travelers seeking a memorable and comfortable stay. With an impressive overall rating of 8.6, guests have consistently praised the hotel for its exceptional service and attention to detail. One of the key highlights of Ironwood Hotel is its remarkable staff performance, which has garnered a remarkable rating of 9.1. Guests have repeatedly commended the friendly and attentive staff members who go above and beyond to ensure a pleasant and memorable stay. From providing personalized recommendations for local attractions to promptly addressing any concerns, the staff at Ironwood Hotel truly excel in creating a warm and welcoming atmosphere for their guests. Moreover, Ironwood Hotel has received a stellar rating of 9.8 for comfort, indicating that guests can expect a truly relaxing and rejuvenating experience during their stay. The hotel boasts well-appointed rooms with modern amenities and cozy furnishings, ensuring a peaceful retreat after a long day of exploring Tacloban City. The comfortable beds, spacious bathrooms, and thoughtful touches throughout the rooms have left guests feeling pampered and well-rested. Additionally, Ironwood Hotel has earned high ratings for its cleanliness (8.8) and location (8.7). Guests have praised the hotel for its immaculately clean rooms and public areas, emphasizing the importance of a hygienic and well-maintained environment. The hotel's convenient location in Tacloban City allows guests to easily access popular attractions, restaurants, and shopping areas, making it an ideal base for exploring the city. Overall, Ironwood Hotel's exceptional customer ratings, including its impressive staff performance, comfort, cleanliness, and location, make it a standout choice for travelers seeking a delightful and memorable stay in Tacloban City.

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Amenities and facilities



Most talked about facilities


41 mentions


28 mentions

Food & Dining

19 mentions

Swimming Pool

8 mentions

Languages spoken
  • English
  • Filipino
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Cashless payment service
  • First aid kit
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Room sanitization opt-out available
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Shower
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental


Burgos Street corner Juan Luna Street, Barangay 63, Tacloban City, Philippines, 6500


Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 5-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • Airport transfer is available from 08:00 AM to 05:00 PM.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee400 PHP
  • Distance from city center1.5 km
  • Travel time to airport (minutes)21
  • Breakfast charge (unless included in room price)498 PHP
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants2
  • Number of rooms 20
  • Room voltage220
  • Year property opened2015
  • Most recent renovation2023
  • Daily parking fee0 PHP

Property announcements

Some rooms at The property are undergoing renovation from until June,2024.

Reviews of Ironwood Hotel from real guests

Room comfort and quality9.8
Value for money8.4
High score for Tacloban City
9+ Exceptional (259)
8-9 Excellent (72)
7-8 Very Good (90)
6-7 Good (29)
<6 Below Expectation (49)
Guest Type
Room Type

Show reviews that mention 

Showing 499 verified guest comments
David from United States
Signature Suite
Stayed 2 nights in August 2023

Absoultely AMAZING!”

I had the pleasure of reserving a special birthday celebration for my fiance at this wonderful hotel, and I must say, it exceeded all expectations. From the outset, the hotel's communication was not only prompt but also impressively professional. When my fiance entered the room, she was greeted with a heartwarming surprise - birthday treats and a thoughtful Birthday Card signed by many of the hotel staff, all extending their warmest birthday wishes. It was an incredibly touching gesture that instantly made her day extra special. The room itself was a thing of beauty, spacious and impeccably designed. The plush bathrobe was a delightful touch, adding to the overall comfort and luxury of our stay. She had dinner reservations at Leaf Resto, and my fiance couldn't stop raving about the deliciousness of every dish. "Ma sarap" indeed! But the piece de resistance was the birthday cake I had pre-ordered for her at Leaf Resto. They brought it out with candles and serenaded her with a heartfelt rendition of "Happy Birthday." Her beaming smile said it all - she felt truly cherished, and she even declared it the best birthday she had ever experienced. I want to extend my heartfelt thanks to the exceptional hotel and its remarkable staff for making this birthday celebration so unforgettable. I'd like to give a special shout-out to the following individuals who played pivotal roles in making it happen: Andreanne Kendy C. Radam Kiara Paulina Tagalog Sasha Figueroa Abelido Ed Vincent O. Pamonag Their dedication and attention to detail were truly exceptional. Thanks to this extraordinary experience, I can confidently say that I'll be choosing this hotel for all my future trips to Tacloban. Mahalo to everyone involved, and Salamat for creating such wonderful memories! Mr & (Future) Mrs Billings

Reviewed September 03, 2023
Brandon from Philippines
Solo traveler
Standard Twin Room
Stayed 1 night in June 2023

Exceptional Stay!”

My stay at Ironwood Hotel was exceptional! The location was perfect, with easy access to shopping and the airport. The staff were friendly and accommodating, ensuring a comfortable and enjoyable stay. The facilities were top-notch, providing everything I needed for a pleasant experience. The cleanliness of the property was impeccable, and the hot water in the shower was always available. I couldn't have asked for a better value for money. Overall, I highly recommend Ironwood Hotel for a fantastic stay!

Reviewed January 17, 2024
Zorayda from Philippines
Premium King Room
Stayed 3 nights in March 2024

Your Perfect Escape in Tacloban”

Ironwood Hotel brought hospitality to the forefront of its service. From the moment we checked in to accommodating an extension due to flight delays, their staff Rachel, Ed, and Claire didn't skip a beat. Their "can do" attitude and readiness to help made our stay much more pleasant. Likewise, Jea and Anna at the cafe always made our morning breakfast more enjoyable — ensuring we were taken care of the moment we got to the cafe. The only issue we had was parking. Having to get to the parking area at first was a bit confusing. Other than that, the experience was incredible and would definitely stay here again! I suggest you should to.

Reviewed April 25, 2024
Maria from Philippines
Business traveler
Stayed 1 night in September 2022

Very accommodating staff”

The Ironwood Hotel is located right in the middle of Tacloban City. It serves international NGO business travelers so the quality of the hotel is good but nothing special if you are familiar with the similarly good hotels in the city. However, their staff are very accommodating, friendly and helpful. They definitely stand out from the other hotels. I left my phones and laptop chargers and was already three hours away when I received a call from the front desk and was informed about the matter. I would easily dismiss it and tell them that I can just pick it up when I return to Tacloban after a few days but since I am traveling for work, I cannot live without my chargers especially since my destination was a city with no big mall where I can buy chargers for my Mac and iPhone. The staff volunteered to bring my bag of chargers to the nearest van terminal to Borongan so I could get my chargers from the driver. I was totally saved! I offered to pay them for their effort but they refused and said that it's part of their work. I am very grateful to them. The breakfast is also delicious and generous in serving!

Reviewed October 21, 2022
Conrado from Philippines
Family with young children
Premium Queen Room
Stayed 1 night in June 2024

Great Value and Location, But Air-Conditioning Issues Marred Our Stay”

Overall Rating: 4/5 Value for Money: 5/5 The hotel offers excellent value for money. The rates are reasonable, considering the quality of service and amenities provided. Location: 5/5 The location is perfect, with easy access to local attractions, restaurants, and public transport. It's ideal for both leisure and business travelers. Cleanliness: 5/5 The cleanliness of the hotel is impeccable. The rooms, common areas, and facilities are all maintained to a high standard, making for a pleasant and comfortable stay. Staff: 4/5 The staff are generally friendly and helpful. However, there was a slight issue with responsiveness regarding the air-conditioning problem in our room, which affected our comfort. Facilities: 4/5 The facilities at the hotel are good, with a range of amenities that cater to various needs. However, the malfunctioning air-conditioning in our room was a significant drawback. Detailed Experience: The only drawback during our stay was the air-conditioning in our room. The room was too hot, especially in the afternoon, as the air-conditioning wasn’t working well. I called the concierge to report the problem. Their staff inspected the AC and suggested we wait until later in the evening when the room would naturally cool down as the sun sets. Unfortunately, this didn’t solve the issue. By 11 PM, my family and I were still sweating, prompting another call to the concierge. They informed us that they were waiting for the utility person to come. We ended up asking for an electric fan to make the room bearable for sleep. It was disappointing that the staff did not take more proactive measures to ensure our comfort, which made our stay less convenient. Overall, while the hotel excels in most areas, the issue with the air-conditioning and the lack of timely resolution significantly affected our experience. If this issue is addressed, it would greatly improve the overall quality of the stay.

Reviewed June 08, 2024
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