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Stay in luxury at Hotel Parc Estique. Spa, pool, gym, and delicious breakfast makes it the perfect choice near Pune airport and attractions. Hotel Parc Estique, conveniently located near Pune Airport, offers a boutique hotel experience with modern amenities like breakfast in room, swimming pool, and steam room. The well-appointed rooms feature air conditioning, private balcony/terrace, complimentary Wi-Fi, rejuvenating shower, and refreshing toiletries. Enjoy shopping and cultural experiences at Phoenix Market City and Chokhi Dhani nearby. Perfect for two travelers seeking convenience and a vibrant neighborhood with dining and entertainment options. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Located in heart of Pune
Front desk [24-hour]
Airport transfer
290 meters to Phoenix Market City
Air conditioning
Airport transfer
Valet parking
Shuttle service
Front desk [24-hour]
Swimming pool [outdoor]
Fitness center
Check-in/out [express]
Luggage storage
14 travelers have booked today.
Location rating score
Value for money | 7.8 |
Distance to city center | 5.00 Km |
Location rating | 8.7 |
Nearest airport | Pune Airport (PNQ) |
Distance to airport | 2.3 km |
Does Hotel Parc Estique offer shuttle service for getting around?
For your convenience when traveling around the city, Hotel Parc Estique provides shuttle service right where you need it making it easy for you to get to places conveniently.
Does Hotel Parc Estique provide dry cleaning services?
Yes! Hotel Parc Estique features dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.
Is car parking available at Hotel Parc Estique?
Hotel Parc Estique has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
When was Hotel Parc Estique built?
Hotel Parc Estique was built in 2008.
How many floors does Hotel Parc Estique have?
Hotel Parc Estique has a total of 8 floors.
How many rooms does Hotel Parc Estique have?
Hotel Parc Estique has a total of 115 rooms.
In which languages can Hotel Parc Estique's staff members communicate?
Hotel Parc Estique can speak up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
What do travelers like most about Hotel Parc Estique?
Verified guests that stayed at Hotel Parc Estique have given this property a rating of 8.687 for its excellent location as the primary highlight for their stay.
What are popular attractions in close proximity to Hotel Parc Estique?
Hotel Parc Estique’s location in the Pune Airport neighborhood puts it in close proximity to recognized attractions including Phoenix Market City.
What well-known natural sightseeing destinations are near Hotel Parc Estique?
Hotel Parc Estique is situated within Pune Airport, which makes it ideally close to natural points of interest including Mulshi Dam.
Experience Luxury and Convenience at Hotel Parc Estique
Welcome to Hotel Parc Estique, a 4-star hotel nestled in the vibrant city of Pune, India. With its prime location just 5.00 km away from the city center, this hotel offers the perfect blend of tranquility and accessibility. Whether you are traveling for business or leisure, Hotel Parc Estique provides an exceptional experience with its top-notch amenities and impeccable service.
Step into the elegant lobby of Hotel Parc Estique and be greeted by a warm and friendly staff ready to cater to your every need. With a total of 115 well-appointed rooms, this hotel offers a wide range of accommodation options to suit every traveler's preferences. Each room is tastefully decorated and equipped with modern amenities to ensure a comfortable and enjoyable stay.
Check-in at Hotel Parc Estique is available from 02:00 PM, allowing you to settle in and unwind after your journey. The hotel's check-out time is until 11:00 AM, giving you ample time to relax and prepare for your departure. Built in 2008, this hotel boasts a contemporary design and a welcoming ambiance that will make you feel right at home.
Families traveling with children will appreciate Hotel Parc Estique's child policy. Children between the ages of 6 to 10 can stay free of charge, making it an ideal choice for a family-friendly getaway. Create lasting memories with your loved ones as you explore the attractions of Pune and return to the comfort of this exceptional hotel.
Conveniently located just 10 minutes away from the airport, Hotel Parc Estique offers easy access for travelers. Whether you are visiting Pune for business or pleasure, this hotel provides a convenient base for exploring the city's vibrant culture, delicious cuisine, and historical landmarks. Experience luxury and convenience at Hotel Parc Estique, where every detail is designed to exceed your expectations.
Unwind and Enjoy at Hotel Parc Estique's Entertainment Facilities
Hotel Parc Estique in Pune, India, offers a range of entertainment facilities that are sure to enhance your stay. Whether you're looking to relax with a drink, enjoy the outdoors, or socialize with fellow guests, this hotel has it all.
Head to the hotel's bar and treat yourself to a refreshing beverage after a long day of exploring Pune. The bar offers a wide selection of drinks, including cocktails, wines, and spirits, ensuring there's something to suit every taste. Sit back, unwind, and let the friendly staff take care of you while you enjoy the cozy and inviting atmosphere.
If you prefer to spend time outdoors, Hotel Parc Estique's garden is the perfect spot. Immerse yourself in the lush greenery and take a leisurely stroll or find a quiet corner to relax and soak up the peaceful ambiance. The garden provides a serene escape from the hustle and bustle of the city, allowing you to connect with nature and recharge your senses.
For those looking to socialize, the hotel offers a shared lounge/TV area where you can gather with fellow guests. Catch up on your favorite shows or engage in lively conversations while enjoying the comfortable seating and modern amenities. It's the ideal space to meet new people, make lasting memories, and create unforgettable experiences.
Additionally, Hotel Parc Estique features a gift/souvenir shop, perfect for picking up mementos or finding unique gifts for loved ones. Browse through a variety of items, including handicrafts, local artwork, and traditional souvenirs, to take a piece of Pune back home with you.
With its diverse range of entertainment facilities, Hotel Parc Estique ensures that every guest has a memorable and enjoyable stay. Whether you prefer to relax, socialize, or explore, this hotel has something to cater to your every need.
Stay Active and Refreshed at Hotel Parc Estique's Sports Facilities
Hotel Parc Estique in Pune, India, offers a range of sports facilities to ensure that guests can stay active and refreshed during their stay. The hotel features a state-of-the-art fitness center equipped with modern exercise machines and equipment, allowing guests to maintain their fitness routine even while traveling. Whether you prefer cardio workouts, weightlifting, or yoga sessions, the fitness center at Hotel Parc Estique has everything you need to stay in shape.
In addition to the fitness center, Hotel Parc Estique boasts a stunning outdoor pool where guests can take a refreshing dip or lounge by the water's edge. Surrounded by lush greenery and comfortable sun loungers, the pool provides the perfect setting for relaxation and rejuvenation. Whether you want to swim a few laps to start your day or unwind with a leisurely swim in the afternoon, the outdoor pool at Hotel Parc Estique offers a serene oasis for all guests to enjoy.
With these excellent sports facilities, Hotel Parc Estique ensures that guests can maintain their fitness goals and enjoy a refreshing escape from the hustle and bustle of daily life. Whether you are a fitness enthusiast or simply looking to unwind, Hotel Parc Estique has the perfect sports facilities to cater to your needs.
Convenience Facilities at Hotel Parc Estique
Hotel Parc Estique in Pune, India, offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day or night, making their stay truly convenient. The hotel also provides laundry service, allowing guests to have their clothes cleaned and pressed without any inconvenience. Additionally, the safety deposit boxes offer peace of mind, allowing guests to store their valuables securely.
The concierge service at Hotel Parc Estique is dedicated to providing personalized assistance and recommendations, ensuring that guests have a memorable stay. For those who prefer to smoke, there is a designated smoking area within the hotel premises. The dry cleaning service is perfect for guests who need their clothes professionally cleaned and pressed. The express check-in/check-out option saves time and makes the arrival and departure process smooth and efficient. Luggage storage facilities are available for guests who want to explore the city without the burden of their bags. Lastly, the daily housekeeping service ensures that the rooms are always clean and tidy, providing a comfortable and pleasant environment for guests throughout their stay.
Convenient Transport Facilities at Hotel Parc Estique
Hotel Parc Estique in Pune, India, offers an array of transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it convenient for travelers to reach their destination without any stress. The friendly and professional staff are always ready to assist guests with their luggage and ensure a smooth and comfortable journey.
For those traveling with their own vehicles, Hotel Parc Estique offers valet parking and a spacious car park onsite. Guests can rest assured that their vehicles are in safe hands while they enjoy their stay. Additionally, the hotel also provides a free shuttle service, making it easy for guests to explore the city and visit popular attractions.
If guests prefer to drive themselves, the hotel offers car hire services, allowing them to explore Pune at their own pace. Alternatively, guests can make use of the reliable taxi service provided by the hotel, ensuring convenient and hassle-free transportation throughout their stay. With these transport facilities, Hotel Parc Estique aims to provide a seamless and enjoyable experience for all its guests.
Unwind in Luxury at Hotel Parc Estique's Well-Equipped Rooms
Hotel Parc Estique in Pune, India, offers an exceptional range of room facilities to ensure a comfortable and luxurious stay for its guests. Each room is equipped with state-of-the-art amenities, including air conditioning to keep you cool and refreshed throughout your stay. Slip into the plush bathrobes provided and indulge in a pampering experience like no other.
Stay connected and informed with the convenience of a daily newspaper delivered right to your doorstep. Say goodbye to bad hair days with the hair dryer available in every room. Enjoy your favorite shows and movies on the high-quality television provided for your entertainment.
Quench your thirst and satisfy your cravings with the well-stocked mini bar, offering a wide selection of beverages and snacks. Guests can also enjoy a variety of satellite/cable TV channels to stay entertained in the comfort of their own room. Hotel Parc Estique ensures that every guest's needs are met with its exceptional room facilities.
Indulge in Exquisite Dining at Hotel Parc Estique
At Hotel Parc Estique, we understand the importance of a delightful dining experience during your stay. With a range of dining facilities available, we ensure that your culinary desires are met at any time of the day. Start your day off right with our breakfast buffet, offering a variety of options to suit every palate. From freshly baked pastries to a selection of hot and cold dishes, you'll find everything you need to fuel your day ahead.
For a quick pick-me-up or a casual catch-up with friends, head to our coffee shop. Sip on a perfectly brewed cup of coffee or choose from a range of teas and indulge in a selection of delectable snacks and light bites. If you prefer a more formal dining experience, our restaurant offers a diverse menu featuring both local and international cuisines. From traditional Indian delicacies to mouthwatering global favorites, our talented chefs are dedicated to creating an unforgettable culinary journey for you.
With our 24-hour room service, you can enjoy a delicious meal or snack in the comfort of your own room, ensuring maximum convenience and privacy. Additionally, our dedicated housekeeping team ensures that your dining area is kept clean and tidy throughout your stay. At Hotel Parc Estique, we believe that dining is not just about satisfying hunger, but also about creating memorable moments. Join us and embark on a gastronomic adventure that will leave you craving for more.
Luxurious and Spacious Rooms at Hotel Parc Estique
Hotel Parc Estique in Pune, India, offers a range of elegant and well-appointed rooms to suit every traveler's needs. From the Classique room, with its comfortable 30 square meters of space and a plush King Bed, to the expansive Suite, measuring 58 square meters and featuring a luxurious King Bed, guests can expect a truly relaxing stay. The Club room, Deluxe room, and Superior Boutique room also provide ample space and a cozy King Bed for a restful night's sleep.
When booking these exceptional rooms on Agoda, guests can enjoy the best prices available, ensuring a great value for their money. Agoda's hassle-free booking process makes it easy to secure a room at Hotel Parc Estique, allowing guests to focus on their travel plans and have a seamless experience from start to finish. Whether traveling for business or leisure, Hotel Parc Estique's rooms offer a comfortable and luxurious retreat in Pune, and Agoda ensures that guests can enjoy the best rates and a convenient booking experience.
Conveniently Close to Pune Airport
Hotel Parc Estique is located just a stone's throw away from Pune Airport, making it an ideal choice for travelers looking for convenience and accessibility. Situated in the vibrant city of Pune, India, this contemporary hotel offers a perfect blend of comfort and style, with its modern amenities and warm hospitality.
With its close proximity to Pune Airport, guests can enjoy a hassle-free journey to and from the hotel. Whether you are arriving in Pune for business or leisure, the short distance ensures that you can quickly settle into your accommodation and start exploring all that the city has to offer.
Pune Airport is well-connected to major cities in India and offers a range of domestic and international flights. This makes Hotel Parc Estique a convenient choice for both domestic and international travelers. So, whether you are visiting Pune for business meetings, cultural exploration, or simply to unwind, the hotel's location near the airport provides a seamless travel experience.
Convenient Transportation from Pune Airport to Hotel Parc Estique
Located in the heart of Pune Airport, Hotel Parc Estique offers a seamless and hassle-free travel experience for guests arriving at Pune Airport. With its strategic location, the hotel is easily accessible from both the domestic and international terminals of the airport.
Upon arrival at Pune Airport, guests can choose from various transportation options to reach Hotel Parc Estique. The most convenient and time-efficient option is to take a taxi or a ride-hailing service directly from the airport. Taxis are readily available outside the terminal, and the journey to the hotel takes approximately 10 minutes, depending on the traffic conditions.
For those who prefer public transportation, there is a bus service available from Pune Airport to various parts of the city. The bus stop is located just outside the airport terminal, and frequent buses operate on this route. Guests can take a bus to the nearest bus stop to Hotel Parc Estique and then take a short taxi ride to the hotel.
Alternatively, guests can also arrange for a private airport transfer through the hotel. This option provides a hassle-free and comfortable journey, with a dedicated driver waiting at the airport to greet guests upon arrival.
No matter which mode of transportation guests choose, they can expect a smooth and convenient journey from Pune Airport to Hotel Parc Estique. The hotel's prime location and easy accessibility make it an ideal choice for both business and leisure travelers visiting Pune, India.
Discover Pune's Rich History and Natural Beauty near Hotel Parc Estique
Hotel Parc Estique is ideally located near several landmarks and attractions that showcase Pune's rich history and natural beauty. Just a short distance away, guests can visit the iconic Aga Khan Palace, a magnificent architectural marvel known for its historical significance. This palace served as a refuge for Mahatma Gandhi during India's freedom struggle and now houses a museum that displays photographs and artifacts from that era.
For those interested in spirituality, Sant Dnyaneshwar's Samadhi Mandir is a must-visit. This temple is dedicated to Sant Dnyaneshwar, a revered saint and poet from the 13th century. The serene ambience and intricate architecture of the temple create a peaceful atmosphere for reflection and prayer.
Nature enthusiasts will be delighted to explore the picturesque Chima Udyan and Dreams residency Park, both located near the hotel. Chima Udyan is a well-maintained garden with vibrant flowers, lush greenery, and a charming pond, making it an ideal spot for a leisurely stroll or a picnic. Dreams residency Park offers a tranquil escape from the city's hustle and bustle, with its serene pathways and beautiful landscaping.
Hotel Parc Estique's convenient location also provides easy access to several hospitals, including Rakshak Hospital, Amit Hospital, Nikhil Polyclinic, and Neney's Hospital. This makes it an ideal choice for guests seeking medical assistance or visiting loved ones in the area.
Whether you're exploring Pune's historical landmarks, seeking spiritual solace, or enjoying the beauty of nature, Hotel Parc Estique's surrounding landmarks and attractions offer a diverse range of experiences for every traveler.
A Culinary Adventure Awaits
Hotel Parc Estique is surrounded by a plethora of dining options that will satisfy even the most discerning palate. Indulge in the rich flavors of North Indian cuisine at Copper Chimney, known for serving the best North Indian food in Pune. For a unique dining experience, Atmosphere 6 offers breathtaking views of the city skyline while you savor delectable dishes. If you're in the mood for some Italian fare, CAFE PETER is the place to be, serving authentic pizzas and pasta. Shree Krishna Veg Court is a must-visit for vegetarians, offering a wide range of flavorful vegetarian dishes. Reddy's Tandoori Restaurant is a local favorite, known for its mouthwatering tandoori delicacies. Craving for some delicious paranthas? Head over to Chaitanya Parantha's and treat yourself to their scrumptious stuffed paranthas. AirBar || Lounge & Kitchen is the perfect spot to unwind with a refreshing drink and enjoy live music. For those with a sweet tooth, Sugardough is a bakery paradise, offering a tempting array of pastries and desserts. And if you're in the mood for some live music and entertainment, Blue Frog is the place to be. With such a diverse range of dining options just a stone's throw away from the hotel, guests at Hotel Parc Estique are truly spoilt for choice.
Shop 'til you drop at Pune's premier shopping landmarks
Hotel Parc Estique is conveniently located near some of Pune's most popular shopping landmarks. Just a short distance away, you'll find Inorbit, a sprawling mall that offers a wide range of international and local brands. Whether you're looking for fashion, electronics, or home decor, Inorbit has it all. Another must-visit shopping destination is Ishanya Mall, known for its unique blend of high-end fashion, home furnishings, and exquisite art galleries. Art enthusiasts will also enjoy exploring the Tilting Art Gallery, which showcases contemporary artworks from renowned Indian artists. And for a truly immersive shopping experience, head to Phoenix Market City, a massive complex that boasts a plethora of retail outlets, entertainment options, and delectable dining choices. With these exceptional shopping landmarks just a stone's throw away, Hotel Parc Estique is the perfect base for indulging in a retail therapy spree during your stay in Pune.
Affordable Luxury: Experience Pune at Hotel Parc Estique
Looking for a luxurious stay in Pune without breaking the bank? Look no further than Hotel Parc Estique. With an average room price of just $67, this upscale hotel offers an unbeatable value for money. Compared to the average price of a hotel room in Pune, which is $48, Hotel Parc Estique stands out as a premium yet affordable choice for travelers seeking comfort and style.
At Hotel Parc Estique, you can indulge in a world-class experience without compromising on your budget. Immerse yourself in the opulence of well-appointed rooms, featuring modern amenities and elegant decor. From plush bedding to spacious bathrooms, every detail has been carefully designed to ensure your utmost comfort.
Not only does Hotel Parc Estique offer exceptional value, but it also boasts a prime location in Pune. Situated in the heart of the city, you'll have easy access to popular attractions, shopping districts, and entertainment venues. Whether you're here for business or leisure, this hotel provides the perfect base for exploring all that Pune has to offer.
Don't miss out on this incredible opportunity to experience Pune in style. Book your stay at Hotel Parc Estique today and enjoy the best of both worlds - luxury and affordability.
Excellent Service and Convenient Location
Hotel Parc Estique in Pune, India, offers an exceptional experience with its excellent service and convenient location. The lobby is impressive, creating a warm and inviting atmosphere for guests. The staff is highly praised for their helpfulness and friendliness, ensuring a pleasant stay for all visitors. The rooms are clean and spacious, providing a comfortable and relaxing environment. Guests also appreciate the delicious food served at the hotel, including the breakfast options which are highly recommended. With its superb location, Hotel Parc Estique is a top choice for travelers, especially those arriving from the airport. Overall, the hotel provides a great experience with its attentive staff, clean rooms, and convenient location.
A Delightful Stay at Hotel Parc Estique
Hotel Parc Estique in Pune, India is a hidden gem that promises an exceptional stay for its guests. With an overall rating of 7.8, this hotel has garnered positive reviews from satisfied customers who have experienced its outstanding services and amenities.
One of the highlights of Hotel Parc Estique is its excellent value for money. With a rating of 7.7 for value, guests can enjoy a luxurious stay without breaking the bank. The hotel offers competitive rates without compromising on the quality of service and facilities provided. From the moment you step into the elegant lobby to the comfortable and well-appointed rooms, every detail is designed to ensure a memorable and worthwhile experience.
The facilities at Hotel Parc Estique are top-notch, earning a rating of 7.5. Guests can take advantage of the state-of-the-art fitness center, where they can maintain their fitness routine even while traveling. The hotel also boasts a refreshing swimming pool, perfect for a leisurely dip after a long day of exploring the city. Additionally, the hotel offers a range of services including a business center, making it an ideal choice for both leisure and business travelers alike. The facilities are well-maintained and cater to the needs of all guests, ensuring a comfortable and convenient stay.
Very good7.7
Facilities
Excellent8.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
Provided by verified guests of
Very good
Show reviews that mention
Airport transfer
Located in heart of Pune
Air conditioning
Daily housekeeping
A very good hotel situated at a premium location”
I had a fantastic stay at this hotel! The check-in process was swift and efficient, and I was impressed by the spacious rooms. Every room is well-equipped with essential amenities, including: Refrigerator - Flat-screen TV - Tea/coffee maker - 2 liters of complimentary water 💧 - Safe - Toiletries The rooms were immaculately clean and maintained. Check-out was also hassle-free. Additionally, the hotel offers free in-house parking. I didn't opt for the breakfast buffet, so I can't comment on the food quality and quantity. However, overall, I was extremely satisfied with my stay and would highly recommend this hotel for its comfort, convenience, and excellent service. The location is very good, near to the Pune International Airport 🛫 #hotelsinpune #pune #maharashtra #stayoptions #hotelnearpuneairport
Could have been much better”
I had a 2 night stay at this property and right from the entry I felt that I should have spent a bit more to stay at better property. The entry to the property can be easily missed if you are not too careful. The sign at the gate says 'Stop for Security Check' but the guard sitting on a internal wall just asked me to drive in. It says they have valet parking but there was no one to be found, another guard standing in the dark was waving his hands advising to park on my own in an open area as their parking was under repairs. The huge check-in counter is manned by one person all the time luckily it was just me doing the check-in so it went smoothly. The lift is poorly lit. The room could have been in a better condition, taps missing, room controls though modern difficult to understand, a plastic file with stained and loose pages for in-room dining menu etc. There is no clear directions for the breakfast restaurant, had to guess my way through. The door to restaurant has no sign whether it opens with pull or push on the outside. Decent options for breakfast and a comfortable bed were the only 2 things I liked in this property.
excellent stay at Hotel Parc Estique.”
Excellent Stay at Hotel Parc Estique Our group had an excellent stay at Hotel Parc Estique. The value for money was exceptional, with affordable rates that didn't compromise on quality. The location was perfect, offering easy access to nearby attractions and transportation options. The cleanliness of the property was top-notch, ensuring a comfortable and hygienic stay. The staff were friendly, attentive, and went above and beyond to cater to our needs. Although the facilities were great overall, there were a few minor areas that could be improved. However, these did not detract from our overall positive experience. We highly recommend Hotel Parc Estique for a wonderful stay in the area.
good stay”
I had a fantastic experience at Hotel Parc Estique. The location is ideal, close to Phoenix mall. Check-in and check-out were quick and efficient. Room: My room was clean, comfortable, and well-equipped, with a nice city view, table-chair to work. Service: The staff were friendly and attentive. Dharmesh and Suresh were good. Value: Good value for money considering the quality and service.
Subject: Grievance Regarding Stay and Service Issues at Hotel Parc Estique, Pune”
Dear Agoda Customer Service Team, I am writing to express my disappointment regarding my recent experience with both Agoda’s booking process and Hotel Parc Estique, Pune, which has caused significant inconvenience. On November 9th, I made two "pay at hotel" reservations for Hotel Parc Estique through Agoda: • Booking ID 1437380637, for a stay from November 11th to 13th. • Booking ID 1437394757, for a stay from November 13th to 14th. As part of my reservation, I requested a non-smoking room on a higher, quiet floor. Upon checking in on November 11th, I was assigned a room on the second floor and was informed that rooms on higher floors were executive rooms with higher rates. The room I received, unfortunately, smelled strongly of stale tobacco. After struggling for a couple of hours, I requested a room change, and the staff transferred me to a room on the 5th floor, which was marked as a non-smoking floor. A few hours later, I received an SMS notification from my bank that my credit card had been charged for the first booking. Shortly afterward, I received a cancellation notice from Agoda for my second reservation, citing a failed payment attempt. Upon speaking with the hotel’s reservations team, I learned that a staff member, Ms. Kalyani, had attempted to charge my credit card for the second reservation on November 11th—two days before the scheduled stay. This attempt failed due to my card’s per-day vendor limit. I was under the impression that the payment for the second booking would only be processed on the check-in date, November 13th. Had this been done, my credit card would have processed it without issue. When I inquired, Ms. Kalyani eventually acknowledged her error and assured me that my reservation for November 13th–14th would remain valid. On the morning of November 13th, I proactively checked with the front desk regarding my reservation, and they confirmed that my room was secure. Despite this, at 11:00 am, I received another cancellation notice from Agoda. When I returned to the reservation desk, I was told my reservation had been canceled by Agoda and was offered no option to make an immediate payment to resolve the situation. Instead, I was told I could rebook at a significantly higher rate of INR 5,000 plus GST, compared to my original booking rate of INR 4,415 with a cashback offer. This experience left me humiliated and frustrated. I lost valuable time that could have been spent working and was forced to arrange alternative accommodation. As a 73-year-old, I find it extremely disheartening to have been treated in such a dismissive manner by both Agoda and the hotel staff. I hope that Agoda will review the hotel’s practices and ensure better collaboration in the future to avoid similar situations. Furthermore, I urge the hotel to train its staff to prioritize customer service and address issues professionally. My faith in Agoda and Hotel Parc Estique has been deeply shaken by this experience. I sincerely hope that you will take these concerns seriously and implement changes to improve the customer experience. Sincerely, Ahmed Yousif Anand