2024
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Awarded as a top choice of Agoda travelers in 2024.

Lotte Hotel Busan

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

772, Gaya-daero,Busanjin-gu, Seo-myeon, Busan, South Korea, 47285

Highlights

Located in heart of Busan

- This neighborhood is preferred by frequent travelers. Properties here...

The location is great and the food court down is amazing.
Check-in [24-hour]

Lotte Busan upgraded us to Premier Room upon check in.
Sparkling clean

- Guests have rated this property 9.2/10 on cleanliness

While not the newest very well maintained and super clean.
Airport transfer

- Airport transfer available! Additional charges may apply. To request,...

Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Lotte Hotel Busan offers an urban retreat for two travelers. Enjoy a casino, heated rooftop pool with city views, and traditional Korean sauna. Located in Seo-myeon, it's ideal for exploring Busan's modern energy and cultural heritage. Located in Busan's lively Seo-myeon, Lotte Hotel Busan offers vibrant nightlife, eclectic shopping, and local eateries nearby. Guests can unwind in the hot spring or indoor pool. Rooms feature safes, refrigerators, and select city or pool views. Steps from Seven Luck Casino and Seomyeon Food Alley, it's perfect for two travelers seeking Busan's essence. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

64 travelers have booked today.

Service 9.4
Cleanliness 9.3
Location 9.3
Facilities 9.1

Based on 15,555 verified reviews

Service

9.4

Cleanliness

9.3

Location

9.3

Facilities

9.1

Room comfort and qua...

8.9

Value for money

8.9

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Nearest transportation options

Seomyeon Station is within 0.41 km

Buam Station is within 0.52 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 214 places in walking distance!

Parking
FREE
Walkable places
Seven Luck Casino
30 m
Lotte Department Store
30 m
Lotte Duty-Free Shop in Seo-myeon
30 m
Seven Luck Casino Busan Lotte Branch
60 m
Fuzzy Navel Pojangmacha
70 m
Popular landmarks
Gwangalli Beach
5.4 km
Yongdusan Park
6.6 km
Gwangandaegyo Bridge
6.8 km
BIFF Square
6.9 km
Jagalchi Market
7.0 km
Closest landmarks
Lotte Hotel Lobby Lounge
70 m
Gounsesang Dermatologic Busanjeom
90 m
Yeouminalssinbimanseonghyeong Clinic
110 m
Yeouminalssin Clinic
110 m
Mosaengoegwa Mobalisik Center
120 m

Good to know

Value for money8.9
Location rating9.3
Nearest airportGimhae International Airport (PUS)
Distance to airport10.1 km

Rooms available at Lotte Hotel Busan

Excellent
Room comfort & quality

8.9

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Based on 12287 reviews from verified travelers

Premier Double
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Deluxe Double
...
  • City view
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Club Premier Double
...
  • City view
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Club Deluxe Twin
...
  • City view
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Deluxe Double
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Twin
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Twin
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Family Twin
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Club Premier Double with swimming pool, fitness, sauna access for 2pax
...
  • Room size: 48 m²/517 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Start off your day with Lotte Hotel Busan's available cuisine and food options which includes an array of options such as International cuisine, Buffet in restaurant,and Asian cuisine for you to choose from.

Lotte Hotel Busan provides airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

You can benefit from your stay at Lotte Hotel Busan much more by taking advantage of the property's accessible spa services that are offered for all its guests to make your evening even better.

Lotte Hotel Busan meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes ready with free face masks, temperature check for guests and staff, body thermometer, and doctor/nurse on call for extra safety measures and hygiene protocols.

The average travel time to get from Lotte Hotel Busan to the airport is 20 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

Lotte Hotel Busan has a total of 43 floors.

Enjoy the comfort of easy payment at Lotte Hotel Busan which accepts up to 9, with payment card options consisting of American Express, Cash, MasterCard, Visa, and UnionPay.

Verified families with older children that have stayed at this property have given Lotte Hotel Busan an average rating of 9.1. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Lotte Hotel Busan an average rating of 9.2. You can find more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Seomyeon Station, 410.55 m away from Lotte Hotel Busan.

This property has indoor and outdoor venues for your special get together. Large events and gatherings including weddings can be hosted at Lotte Hotel Busan. Services for in-house planning are available to help your event go smoothly.

More about Lotte Hotel Busan

More about Lotte Hotel Busan

Experience Luxury and Convenience at Lotte Hotel Busan

Nestled just half a kilometer from the vibrant heart of Busan, Lotte Hotel Busan offers an unparalleled blend of comfort, elegance, and accessibility. Established in 1997 and beautifully renovated in 2017, this iconic hotel boasts 650 meticulously designed rooms that cater to both leisure and business travelers. Whether you're arriving for a quick getaway or an extended stay, you'll appreciate the hotel's prime location, just a 20-minute drive from the airport, making your travel seamless and stress-free. Lotte Hotel Busan welcomes guests with flexible check-in from 3:00 PM and a gracious check-out until 11:00 AM. Family-friendly and accommodating, the hotel allows children aged 0 to 11 to stay free of charge, ensuring a comfortable and budget-conscious stay for families. With its modern amenities, strategic location, and warm hospitality, Lotte Hotel Busan is the perfect choice for discovering the dynamic city of Busan.

Exceptional Entertainment Facilities at Lotte Hotel Busan

Lotte Hotel Busan offers a diverse array of entertainment options designed to ensure a memorable stay. Guests can indulge in leisurely shopping at the boutique shops within the hotel, or try their luck at the on-site casino for an exciting gaming experience. After a day of exploration, unwind at the stylish bar, perfect for relaxing with a refreshing drink or socializing with friends. For ultimate relaxation, the hotel features a luxurious spa, complete with massage services, a soothing hot tub, sauna, and wellness treatments that rejuvenate both body and mind. Guests seeking a peaceful retreat can enjoy the tranquil garden or curl up with a good book in the cozy library. Additionally, the shared lounge and TV area provide a comfortable space for social gatherings, entertainment, or simply unwinding in a welcoming atmosphere.

Premier Sports and Wellness Facilities at Lotte Hotel Busan

Experience a world of active relaxation at Lotte Hotel Busan, where a range of top-tier sports facilities await to elevate your stay. Dive into the indoor pool or bask in the sun at the outdoor pool, both offering perfect settings for leisure and refreshment. For golf enthusiasts, the hotel boasts an on-site golf course and a charming mini golf course, providing fun and challenging options for players of all skill levels. Stay energized and fit during your visit with access to the modern fitness center, equipped with state-of-the-art equipment to support your workout routines.

Exceptional Convenience Facilities at Lotte Hotel Busan

Lotte Hotel Busan offers a comprehensive range of convenience facilities designed to ensure a seamless and comfortable stay for every guest. Guests can enjoy the ease of express check-in and check-out, along with efficient luggage storage and dry cleaning services, making transitions smooth and hassle-free. For added comfort, daily housekeeping keeps your room pristine, while safety deposit boxes provide secure storage for your valuables. The hotel also features a vending machine for quick snacks and beverages, catering to your immediate needs. Stay connected effortlessly with complimentary Wi-Fi available in all rooms and public areas, including the executive lounge, which provides exclusive access for a more refined experience. For those who prefer privacy, room service and laundry services, including dry cleaning, are readily available. The designated smoking area ensures a comfortable environment for all guests, while the concierge service is on hand to assist with any special requests or local guidance. With these thoughtfully curated facilities, Lotte Hotel Busan guarantees a convenient, luxurious, and stress-free stay.

Convenient Transport Facilities at Lotte Hotel Busan

Lotte Hotel Busan offers a comprehensive range of transport services designed to make your stay seamless and hassle-free. Guests can enjoy the convenience of airport transfer services, ensuring smooth arrivals and departures, while the hotel’s ticket service provides assistance with local tours and attractions. For those exploring the city at their own pace, valet parking and onsite car parking options are available, along with free self-parking for added convenience.

Luxurious Room Facilities at Lotte Hotel Busan

Experience unmatched comfort and convenience in the elegantly appointed rooms of Lotte Hotel Busan, where every detail is designed to enhance your stay. Relax in climate-controlled surroundings with efficient air conditioning and enjoy a restful night under blackout curtains. Each room is equipped with plush linens and modern amenities such as a flat-screen television with satellite and cable channels, inhouse movies, and a refrigerator to keep your refreshments cool. For your convenience, complimentary bottled water, instant coffee, and tea are provided, along with a coffee/tea maker to prepare your favorite beverages. Pamper yourself with the luxurious toiletries and soft bathrobes available in your room, perfect for unwinding after a day of exploring Busan. Additional amenities include a hair dryer, daily newspaper delivery, and a selection of in-room entertainment options. The thoughtful inclusion of a mini bar and complimentary beverages ensures that your needs are met with ease, making your stay both relaxing and memorable.

Exquisite Dining Experiences at Lotte Hotel Busan

Lotte Hotel Busan offers a diverse array of dining options designed to satisfy every palate. Guests can indulge in a sumptuous breakfast buffet each morning, featuring a wide selection of international and local delicacies, including a delightful continental breakfast for those seeking a lighter start to their day. For a more relaxed dining experience, the on-site coffee shop provides a cozy atmosphere to enjoy freshly brewed coffee and light snacks throughout the day. The hotel also boasts a dedicated halal restaurant, ensuring that Muslim guests can enjoy flavorful and authentic dishes in a welcoming environment. For added convenience, room service is available around the clock, allowing guests to savor delicious meals and beverages in the comfort and privacy of their own rooms. With these exceptional dining facilities, Lotte Hotel Busan promises a memorable culinary journey for every guest.

Luxurious and Diverse Room Options at Lotte Hotel Busan

Discover a wide array of elegant accommodations at Lotte Hotel Busan, from the cozy Superior Double and Twin rooms to the spacious Deluxe Double and Deluxe Twin options. For those seeking a more refined stay, the Premier Suite Twin and Junior Suite King Double offer additional comfort and style, perfect for both leisure and business travelers. Families and groups can enjoy the Deluxe Family Twin and Deluxe Suite Family Twin, providing ample space and flexibility for a memorable stay in Busan. Booking your preferred room type through Agoda ensures you receive the best prices available, along with a seamless, hassle-free reservation experience. Whether you choose a standard room or indulge in a luxurious suite, Agoda makes it easy to secure your ideal accommodation quickly and confidently, so you can focus on enjoying your time in Busan.

Discover the Charm of Seo-myeon in Busan, South Korea

Nestled in the vibrant city of Busan, Seo-myeon offers a unique blend of traditional Korean culture and modern urban energy. This lively neighborhood is renowned for its bustling markets, charming alleyways, and a rich history that dates back centuries. Visitors can explore local shops, sample authentic Korean street food, and experience the warm hospitality of the community, making every visit a memorable adventure. Surrounding Seo-myeon, you'll find scenic parks and cultural landmarks that showcase Busan’s diverse heritage. The area is also conveniently close to major transportation hubs, providing easy access to the city’s famous beaches, such as Haeundae and Gwangalli, as well as popular attractions like Gamcheon Culture Village. Whether you're seeking cultural immersion, vibrant nightlife, or tranquil seaside views, Seo-myeon serves as the perfect starting point for exploring all that Busan has to offer.

Seamless Journey from Busan Airport to Lotte Hotel Busan

Traveling from Busan's airports to the luxurious Lotte Hotel Busan is both convenient and effortless. If you're arriving at Gimhae International Airport, the closest major gateway to the city, you can opt for a quick taxi ride, which takes approximately 30 minutes and offers door-to-door comfort. For a more economical option, the Airport Limousine Bus provides direct routes to the hotel area; simply board the bus bound for Busan Station or Seomyeon, and disembark near the hotel, followed by a short walk or taxi ride. Alternatively, the Busan Metro Line 2 connects Gimhae Airport to Seomyeon Station, the vibrant district where the hotel is situated, making it easy to reach your destination with minimal transfers. If you're arriving at Busan's train station or other nearby transportation hubs, taxis and local buses are readily available to transport you directly to Lotte Hotel Busan, ensuring a smooth start to your stay.

Discover Exciting Landmarks Near Lotte Hotel Busan

Lotte Hotel Busan is perfectly situated amidst a vibrant array of attractions that promise an engaging stay. Just steps away, the Seven Luck Casino Busan Lotte Branch offers a thrilling gaming experience for those seeking entertainment and excitement. For a more relaxed outing, Busan Citizens Park provides a lush green oasis in the city, ideal for leisurely strolls and outdoor activities. Food lovers will delight in exploring Seomyeon Food Alley, renowned for its diverse and delicious local cuisine, while entertainment options abound at Lotte Cinema and Barony Brahaus, perfect for catching a movie or enjoying a refreshing drink. Additionally, visitors can conveniently visit the Busan Station Tourist Office for travel assistance or explore the lively local scene at Seomyun and Cowboy for authentic dining and nightlife experiences. For a taste of local street food culture, Fuzzy Navel Pojangmacha offers a variety of flavorful bites, making Lotte Hotel Busan an ideal base to explore the dynamic surroundings and immerse yourself in the city's vibrant atmosphere.

Convenient Public Transport Access Near Lotte Hotel Busan

Lotte Hotel Busan is perfectly situated for travelers seeking easy access to the city's vibrant attractions through its surrounding public transportation network. The hotel is conveniently close to several major stations including Gaya Station, Buam Station, and Seomyeon Station, allowing guests to effortlessly explore Busan’s bustling city center, shopping districts, and cultural sites. For those heading to the trendy Jeonpo area or the lively Munhyeon district, Jeonpo Station and Munhyeon Station provide swift and direct routes. Additionally, the hotel’s proximity to Bujeon Station, Beomnaegol Station, and Beomil Station ensures seamless connectivity for visitors commuting to various parts of Busan. For business travelers or visitors heading to the Busan International Finance Center, the nearby Busan Bank Station offers quick access to the financial district. Whether you're exploring the city’s historic sites, shopping districts, or business hubs, the surrounding public transport stations make Lotte Hotel Busan an ideal base for exploring all that Busan has to offer.

Nearby Culinary Delights around Lotte Hotel Busan

Guests staying at Lotte Hotel Busan are spoiled for choice with an array of nearby restaurants that showcase the rich flavors of Korean cuisine and beyond. Just a short distance away, you can indulge in authentic local dishes at the renowned 60-years Traditional Halmae Dwaeji-gukbap, famous for its hearty pork soup, or savor traditional Gukbap at Songjeong 3(sam) dae Gukbap. For those craving grilled delicacies, Matchandeul Wang Sogeum Gui Seomyeon offers expertly prepared skewers and barbeque, while Oesik 1 beon-ga provides a cozy spot for casual dining. Seafood lovers can enjoy fresh catches at Busan Head Store, and Dwaeji Gukbap at Pohang is a must-try for pork soup enthusiasts. For a taste of homemade comfort foods, Gijang Home-made Noodle and Kanda Soba serve up delicious noodle dishes, while Seoul Kkakttugi and Jeonpo offer vibrant street food experiences. Whether you're in the mood for traditional Korean fare or contemporary bites, the vibrant culinary scene surrounding Lotte Hotel Busan promises a memorable gastronomic adventure.

Nearby Shopping Landmarks for a Retail Paradise

Lotte Hotel Busan is perfectly situated amidst a vibrant shopping scene that caters to every taste and preference. Just steps away, the renowned Lotte Department Store offers a comprehensive shopping experience with a wide array of luxury brands, fashion, and lifestyle goods. For duty-free shopping, the Lotte Duty-Free Shop in Seo-myeon provides exclusive deals on international brands, making it a favorite stop for travelers. For a more local flavor, Pyeonghwa Market and Busan Jayu Market present bustling traditional markets filled with fresh produce, local delicacies, and unique souvenirs. The area also features smaller shopping venues like Mini Mall and S Line, perfect for quick retail therapy. Whether you're seeking high-end brands or authentic local products, the shopping landmarks surrounding Lotte Hotel Busan promise an exciting retail adventure for all visitors.

Luxury Meets Affordability: Comparing Lotte Hotel Busan to the City Average

Lotte Hotel Busan offers a luxurious stay with room prices ranging from $201 to $250 per night, making it a premium choice for travelers seeking comfort and elegance in the vibrant city of Busan. Its upscale amenities, stunning ocean views, and central location justify the higher price point, providing guests with an exceptional experience that stands out among the city's accommodations. In contrast, the average hotel room in Busan typically costs between $76 and $100 per night, reflecting a more budget-friendly option for travelers. While these hotels may offer basic comfort and convenience, they often lack the luxury and extensive amenities found at Lotte Hotel Busan. For those looking to indulge in a more opulent stay without straying too far from the city's core attractions, Lotte Hotel Busan presents a compelling choice that combines luxury with the vibrant energy of Busan.

Exceptional Hospitality and Prime Location at Lotte Hotel Busan

Guests consistently praise Lotte Hotel Busan for its outstanding service and welcoming atmosphere. The staff are described as kind, friendly, and incredibly helpful, with many reviews highlighting their excellent English skills and genuine hospitality. The hotel’s beautiful setting and strategic location make it an ideal choice for travelers seeking convenience and comfort. Visitors also appreciate the spacious, clean rooms and a range of amenities that enhance their stay, ensuring a memorable experience in Busan. Overall, Lotte Hotel Busan stands out as a top-rated destination for those looking for quality service and a prime location.

Exceptional Customer Satisfaction at Lotte Hotel Busan

Lotte Hotel Busan consistently earns high praise from guests, reflecting its commitment to excellence across all aspects of the stay experience. With an impressive overall rating of 9.2, visitors often highlight the hotel's outstanding facilities and prime location, which perfectly complement their travel plans in Busan. The hotel’s dedication to cleanliness and staff performance is particularly noteworthy, with ratings of 9.3 and 9.4 respectively, showcasing a focus on hygiene and attentive service that makes every guest feel valued and well-cared-for. Guests also appreciate the excellent value offered by Lotte Hotel Busan, rated at 8.9, which balances luxury and affordability seamlessly. While the food and dining experience receives a slightly lower score of 7.8, it remains a positive aspect of the overall stay, with many guests enjoying the variety and quality of the culinary options available. Overall, Lotte Hotel Busan stands out as a top choice for travelers seeking a luxurious, comfortable, and conveniently located hotel in Busan, backed by consistently high customer satisfaction ratings.

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Amenities and facilities

Exceptional9.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Computer station
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Hot tub
  • Korean sauna
  • Massage
  • Mini golf course
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee shop
  • Halal breakfast
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Infirmary
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Outdoor venue for special events
  • Postal service
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
Restaurants on site
La seine
  • Menu: Buffet, A-la-carte
Toh Lim
  • Cuisine: Chinese
Momoyama
  • Cuisine: Japanese
Mugunghwa
  • Cuisine: Korean
The Lounge
  • Menu: Buffet
Delicahans
  • No additional information available

Location

772, Gaya-daero,Busanjin-gu, Seo-myeon, Busan, South Korea, 47285

Exceptional9.3

Location

Airports
  • Gimhae International Airport (PUS)
    10.1 km
  • Ulsan Airport (USN)
    55.6 km
Public transportation
  • Seomyeon Station
    410 m 8 min walk
  • Buam Station
    520 m
Hospital or clinic
  • Gounsesang Dermatologic Busanjeom
    90 m
Shopping
  • Jagalchi Market
    7.0 km
Convenience store
  • 7 Eleven
    20 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Gwangalli Beach
    5.4 km
  • Yongdusan Park
    6.6 km
  • Gwangandaegyo Bridge
    6.8 km
  • BIFF Square
    6.9 km
  • Jagalchi Market
    7.0 km
  • Gamcheon Culture Village
    7.8 km
  • Haeundae Beach
    8.9 km
  • Taejongdae
    11.9 km
  • Beomeosa Temple
    14.2 km
  • Haedong Yonggung Temple
    15.6 km
Nearby landmarks
  • Seven Luck Casino
    30 m
  • Lotte Department Store
    30 m
  • Lotte Duty-Free Shop in Seo-myeon
    30 m
  • Seven Luck Casino Busan Lotte Branch
    60 m
  • Lotte Hotel Lobby Lounge
    70 m
  • Fuzzy Navel Pojangmacha
    70 m
  • Gounsesang Dermatologic Busanjeom
    90 m
  • Lotte Cinema
    100 m
  • Yeouminalssinbimanseonghyeong Clinic
    110 m
  • Yeouminalssin Clinic
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • One child under 12 months stays free of charge in a crib.
    Baby crib is upon request and needs to be confirmed by management.
  • Guest must be at least 14 years old to access club lounge.
  • Check-in or check-out outside the mentioned hours may be subject to an additional charge.
  • Baby cot is available at no additional charge for children under 12 months. It can be provided if there is sufficient quantity at the time (prior reservation required)
    *An extra bed (adult size) is available for KRW 60,500.
  • The property's fitness center is closed every 4th Wednesday of the month.

  • The sauna, fitness center, and swimming pool are available for free starting from Premier rooms and above.
    Superior and Deluxe rooms do not include access to these facilities.
    For guests staying in Superior or Deluxe rooms, additional charges will apply for using the sauna, fitness center, and swimming pool, payable on-site.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-out from03:15
  • Check-in until00:00
Getting around
  • Travel time to airport (minutes)20
Extras
  • Daily Internet/Wi-Fi fee0 KRW
  • Breakfast charge (unless included in room price)69000 KRW
The property
  • Year property opened1997
  • Number of floors43
  • Room voltage220
  • Number of rooms 650
  • Most recent renovation2017
  • Number of restaurants3
Parking
  • Daily parking fee0 KRW

Property announcements

Check-in location : 1st-floor front desk (available from 03:00 PM)
– Check-in may concentrate between 03:00 PM - 05:00 PM. (Check-out at 11:00 AM)

Facility (06:00 AM - 10:00 PM)
6F Fitness
- Hotel guests can use the facility once per day free of charge (limited to the standard number of guests per room)
- Starting from July 1, customers who only use the fitness center can enter after wearing personal sportswear and sneakers in their rooms (Crocs or slippers are not allowed)
- Admission age: 16 years and older
- You can rent sneakers at the fitness club information desk on the 6th floor (rental fee : 4,000 KRW)

6F Sauna
- Room type Access Guide
Premier / Club Floor / Suite : Free for 2 person (once per night)
Deluxe/Superior type : 25,000 KRW per person (once per night)
When used together with the swimming pool : 45,000 KRW(OFF-season) / 55,000 KRW(Peck season)
- Minimum age: Aged 13 and above
- Entry may be restricted if you are intoxicated or have an excessive number of tattoos.

7F Swimming Pool
- Room type Access Guide
Premier / Club Floor / Suite : Free for 2 person (once per day)

Deluxe/Superior type
OFF-season : Adults 30,000 KRW / Children 25,000 KRW
Peck season : Adults 40,000 KRW / Children 35,000 KRW
- Children aged 13 and under and under 140 cm in height must wear a life jacket at all times, and must be accompanied and supervised by a guardian.
- Guests with tattoos are required to cover them with a rash guard or similar clothing.
- Use of tubes/floats and bringing in outside food is restricted.
- Infants aged 36 months and under must wear waterproof diapers.
- A swimming cap is required when using the indoor pool (caps available for purchase at KRW 10,000).
- Adult-only hours: After 07:30 PM, entry is limited to adult guests only.
- Guests must prepare and wear their own beach slippers inside the outdoor pool area (room slippers are not allowed for safety reasons).
- For rental of convenience facilities, please contact Blue Haven (7F).
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Facility Closure Day: The fourth Wednesday of every month (please refer to the website for indoor/outdoor pool closure dates).

December Facility Closure: In December 2025, facilities will be closed on December 17 (the third Wednesday of December).

Please use the bathrobe and bath towels provided in your room when using the swimming pool.

Inquiries: Fitness Club (Please contact the property).
The indoor and outdoor pools operate with 3–5 rotating sessions depending on the season, including designated break times. Please check the detailed operating hours before use.

Club Lounge Additional Information
- Minors may enter during alcohol service hours only when accompanied by an adult guardian.
- Eligible room types for Club Lounge access: Club Deluxe, Club Premier, Club Premier Suite.
- Guests may enjoy a 20% discount at the restaurant (applicable only when charged to the room).
- One complimentary suit pressing and 20% discount on laundry service (when charged to the room).
- Club Lounge benefits include: • Breakfast: 06:30 – 10:00 / • Afternoon Tea: 02:00 PM – 05:00 PM / • Cocktail Service: 05:30 PM – 08:00 PM
- Club Lounge benefits are available exclusively within the Club Lounge. (If you would like to have breakfast at La Seine, additional payment is required on-site.)

The Property is committed to protecting the environment and preserving our natural surroundings.
In accordance with local regulations, complimentary disposable amenities such as toothbrushes, toothpaste, razors, and shaving gel are not provided. If needed, please use the items available for purchase in the minibar.
We will continue to enhance our hygiene and sanitation standards to ensure you can enjoy your stay with peace of mind.

Reviews of Lotte Hotel Busan from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.0

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 8.8
  • 10
  • 10
  • 7.2
  • 10
  • 9.6

Most recent

  • Service score 9.4 out of 10 and is a high score in Busan
    Service9.4
  • Cleanliness score 9.3 out of 10 and is a high score in Busan
    Cleanliness9.3
  • Location score 9.3 out of 10 and is a high score in Busan
    Location9.3
  • Facilities score 9.1 out of 10 and is a high score in Busan
    Facilities9.1
  • Room comfort and quality score 8.9 out of 10 and is a high score in Busan
    Room comfort and quality8.9
  • Value for money score 8.9 out of 10 and is a high score in Busan
    Value for money8.9
High score for Busan

Rating

9+ Exceptional (2,909)
8-9 Excellent (568)
7-8 Very Good (470)
6-7 Good (121)
<6 Below Expectation (162)

Review summary

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This luxury hotel is conveniently located near Busan station, Subway, and Seomyeon district mall with various dining options. The rooms are spacious, comfortable, and offer stunning views. Guests enjoy the great amenities such as spa, gym, outdoor pool, and golf range. The breakfast buffet offers an exceptional selection of international and local cuisine. Additionally, guests appreciate the exceptional service from the friendly and professional staff.

Location is great, amenities are amazing. Rooms need renovation.

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Showing 4,230 verified guest comments
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  1. 10.0
    Exceptional
    Amy from United States
    Group
    Deluxe Family Twin
    Stayed 3 nights in November 2025

    “Lovely stay at Lotte Hotel”

    I had read many recommendations for this hotel and it lived up to expectations. Excellent staff, beautiful rooms and facilities, and connected to the Lotte Department Store. We booked a room with a queen bed + single bed and it was comfortable for 3 adults. I loved the fitness center, which is as good or better than a gym that you would pay a membership for. Use of the sauna and pools was not included in our rate, and we didn't try them, but we could see the pool area and it looked nice. My only suggestion is that they should improve the lighting in the rooms. Even with all lights on, it is very dim in the room. There isn't even a bright light in the bathroom. So trying to do your makeup or pluck your eyebrows or anything like that in the evening is nearly impossible. Aside from that, everything was great. A hotel of this caliber would probably be *** a night in the US, so for us, it was a great value.

    Reviewed November 08, 2025
  2. 10.0
    Exceptional
    Yoshidome from Japan
    Solo traveler
    Superior Twin
    Stayed 1 night in July 2025

    “Excellent response to sudden schedule changes.”

    Due to an issue with my flight reservation, I was unable to leave on the scheduled day and ended up having to stay an extra night in Korea. After rebooking at the Lotte Hotel at the airport, I returned to the hotel. In the morning, when I explained the situation to the front desk staff who had sent me off with a smile saying, "Have a nice day!", they handed me over to the check-in staff. Instead of the reasonable room I had booked for the airport, they upgraded me to the room I had stayed in until the day before! I think such services are possible because I stay here numerous times a year, but I am truly grateful for their response. I was able to relax comfortably in my room without wasting time until the check-in starts at 14:00. With a comfortable room and wonderful service, my stay is always very satisfying. When I asked if I could print my e-ticket, they showed me to a room with a free computer and printer, and they supported me with both the computer operations and printing until the very end. They were incredibly helpful. Everyone is beautiful and so very kind! Polite! It's surprising.

    Reviewed July 23, 2025
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  3. 10.0
    Exceptional
    Darlene from United States
    Solo traveler
    Stayed 5 nights in November 2025

    “Wonderful Accomodations”

    Enjoyed staying at the Lotte Hotel in Busan. The location is great as it’s connected to the underground shopping as well as the Lotte Department store. Facilities are clean and well kept, restaurants were tasty and offered a selection of different ethnic types of food. Our favorite service was the room service with meals that were tasty and filling. The hotel offers a concierge, tax credit desk on hotel site, spa, sauna, driving range, pool, and noon and on. When we visit Busan again, we’ll be sure to stay at the Lotte Hotel once more!

    Reviewed November 20, 2025
  4. 10.0
    Exceptional
    Christine from Singapore
    Family with teens
    Deluxe Family Twin
    Stayed 3 nights in June 2025

    “Good location and hospitality from a 5 star hotel”

    Came across a good offer at Agoda and quickly grab it (approx $200/night for family room). Room was comfortable and big by Korea standards. Location is great as hotel is connected to the subway which made travelling easy. There are also many convenience stores around. At night, the food carts/makeshift stores will be set up beside the hotel. Many eateries are also within a 10 mins walk. For those who want some entertainment at night, there is a small casino in the hotel. Nothing fancy but good enough to spend a couple of hours.

    Reviewed June 28, 2025
  5. 10.0
    Exceptional
    Rachel from Singapore
    Couple
    Superior Double
    Stayed 1 night in January 2026

    “Best hotel in Busan”

    The service at lotte hotel was amazing from the moment we arrived to the time we left we have nothing but great things to say about lotte hotel busan! the location is fantastic with lots of great food and lots to see. i would like to give a special shoutout to Ray Nam from guest services the first night i had trouble with my delivery to the hotel and he patiently helped me through it and i ultimately got my delivery :) really satisfied with everything lotte hotel busan has to offer and i’ll definitely be back!

    Reviewed January 08, 2026
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