2024
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Awarded as a top choice of Agoda travelers in 2024.

The Granite Luxury Hotel Penang

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

191, Jalan Magazine, Georgetown, Penang, Malaysia, 10300

Highlights

Located in heart of Penang

- This neighborhood is preferred by frequent travelers. Properties here...

The staff, the rooms, the location absolutely impeccable!
Check-in [24-hour]

Able to check in immediately at around 11am.
Excellent room comfort & quality

- Guests have rated this property 9.0/10 on room comfort and quality

The staff, the rooms, the location absolutely impeccable!
Sparkling clean

- Guests have rated this property 9.0/10 on cleanliness

The room was clean and big enough.
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Bar

Golf course

Airport transfer

About us

The Granite Luxury Hotel Penang features a stunning acrylic-bottom infinity pool and a rooftop bar with city views. Blending local charm with modern vibrancy, it's ideal for both relaxation and exploration. Located near Georgetown's cultural treasures, it serves as a perfect launchpad for urban adventurers. Located in Georgetown, a UNESCO World Heritage site, The Granite Luxury Hotel offers two travelers a chance to explore the area's heritage, vibrant street art, and historic architecture. Guests can relax at the pristine pool or enjoy cocktails at the rooftop bar, with the ease of private check-in and check-out. Each air-conditioned room provides complimentary Wi-Fi, and some feature stunning city views. Nearby attractions include Prangin Mall for shopping, Chew's Jetty for local culture, and the lively street art scenes of George Town. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

11 travelers have booked today.

Location 9.3
Cleanliness 9.1
Service 9.1
Value for money 8.9

Based on 13,389 verified reviews

Location

9.3

Cleanliness

9.1

Service

9.1

Value for money

8.9

Facilities

8.6

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Nearest transportation options

Komtar Bus Terminal is within 0.16 km

Pengkalan Raja Tun Uda Bus Terminal is within 1.42 km

See map

9.3Exceptional

Location rating score

Exceptional location - 60 meters from city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 193 places in walking distance!

Parking
FREE
Walkable places
George Town
110 m
Popular Bookshop
130 m
Tech Dome Penang
140 m
Gama Supermarket & Department store
140 m
Komtar
140 m
Popular landmarks
Armenian Street
820 m
Khoo Kongsi
900 m
Cheong Fatt Tze - The Blue Mansion
1.1 km
Chew's Jetty
1.2 km
Pinang Peranakan Mansion
1.4 km
Closest landmarks
Penang Tourist Guide Association
130 m
Komtar Complex
200 m
Penang Road
220 m
Forestry Department
220 m
Prangin Mall
250 m

Good to know

Value for money8.9
Distance to city center0km
Location rating9.3
Nearest airportPenang International Airport (PEN)
Distance to airport14.4 km

Rooms available at The Granite Luxury Hotel Penang

Luxury Rooms
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Safari Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
The Baroque Suite
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Darling Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
The Splendor Suite
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 queen bed & 1 sofa bed
Enter dates to see prices
Presidental Suite
...
  • Room size: 157 m²/1690 ft²
  • City view
  • 1 queen bed and 1 king bed
Enter dates to see prices
Razzle Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Premium Twin
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
The Serene Suite
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Diva Family Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 2 king beds
Enter dates to see prices

Frequently asked questions

Experience your holiday retreat the finest way with a beverage in your hand at The Granite Luxury Hotel Penang's bar readily available right in front of your doorstep for when you need a drink or two.

The Granite Luxury Hotel Penang offers free fitness center that is opportunely located at the tip of your finger, making it possible for you to get your daily exercise routine in at any time of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

While staying at The Granite Luxury Hotel Penang, jump start your getaway by exploring the nearest attractions that are within close proximity to the property which include George Town, Popular Bookshop, and Tech Dome Penang.

While remaining at The Granite Luxury Hotel Penang, take pleasure in your evening or night out at R&B Pub, Club Momo, and Farquhar's Bar to get the most out of your nightlife.

Verified past guests that have stayed at The Granite Luxury Hotel Penang had an average nightly stay of 2 nights at this property.

The Granite Luxury Hotel Penang's most popular month where verified visitors have stayed the most is in September.

Past business travelers that have stayed at this property have given The Granite Luxury Hotel Penang an average rating of 8.7. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given The Granite Luxury Hotel Penang an average rating of 8.9. You can look up on more detailed customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

Past families with older children that have stayed at this property have given The Granite Luxury Hotel Penang an average rating of 9.0. You can check out more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given The Granite Luxury Hotel Penang an average rating of 8.8. You can find more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Komtar Bus Terminal, 157.88 m away from The Granite Luxury Hotel Penang.

More about The Granite Luxury Hotel Penang

More about The Granite Luxury Hotel Penang

The Granite Luxury Hotel Penang

The Granite Luxury Hotel Penang provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay.
If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Taxi services provided by the serviced apartment make exploring Penang even more convenient.
If you plan to arrive by car, you'll appreciate the serviced apartment's available parking, right on-site. The serviced apartment provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the serviced apartment, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff. Feel right at home during your stay at The Granite Luxury Hotel Penang. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.
Some rooms at The Granite Luxury Hotel Penang include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The serviced apartment also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

A night in at the serviced apartment's bar can be as fun as a night out with your travel companions. Never let a day go wasted when you're at The Granite Luxury Hotel Penang with all the activities and facilities provided. Finish your vacation days right by dropping in at the salon. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility.


Around the property

Take advantage of the opportunity to explore Penang while in the city. Engage in the city's best art at Pinang Peranakan Mansion located 1.3 km away, where you can learn about the local art scene and buy original works. There are lots of things you and your travel group can do near The Granite Luxury Hotel Penang, starting with visits to Chew's Jetty just 1.1 km away.


Reasons to stay here

This accommodation is highly recommended for its location, scoring higher than 96% of other options in the city.

Show less

Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Gym/fitness
  • Karaoke
  • On-site entertainment
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Beam projector
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Family/child friendly
  • Family room
  • Kids shampoo
  • Kids toothbrush
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couple's room
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Princess design room
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
  • Themed rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Baby cot (upon request)
  • Bathrobes
  • Blackout curtains
  • Braille and tactile signage
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Concierge
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • High chair
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kettle
  • Linens
  • Lowered electrical outlet
  • Mini bar
  • Mirror
  • Mobility accessibility
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Self-closing door
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Asian
  • Continental
  • Vegetarian

Location

191, Jalan Magazine, Georgetown, Penang, Malaysia, 10300

Exceptional9.3

Location

Airports
  • Penang International Airport (PEN)
    14.4 km 23 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.4 km
Public transportation
  • Komtar Bus Terminal
    160 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.4 km
Hospital or clinic
  • Watsons
    320 m
Shopping
  • Gurney Plaza
    3.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • Armenian Street
    820 m
  • Khoo Kongsi
    900 m
  • Cheong Fatt Tze - The Blue Mansion
    1.1 km
  • Chew's Jetty
    1.2 km
  • Pinang Peranakan Mansion
    1.4 km
  • Penang Fort Cornwallis
    1.9 km
  • Kek Lok Si Temple
    6.4 km
  • Batu Ferringhi Beach
    11.1 km
  • Entopia
    13.1 km
  • Escape Theme Park
    13.2 km
Nearby landmarks
  • George Town
    110 m
  • Popular Bookshop
    130 m
  • Penang Tourist Guide Association
    130 m
  • Tech Dome Penang
    140 m
  • Gama Supermarket & Department store
    140 m
  • Komtar
    140 m
  • Komtar Bus Terminal
    160 m
  • Asia Comic Cultural Museum
    160 m
  • The Swagger Salon
    170 m
  • Penang House of Music
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • If a sofa bed setup is required for the 3rd person, it will be subject to a minimum charge of RM60nett per room per night. This is only applicable to all rooms in the Aurum Wing. This charge will be collected by the hotel upon arrival.
  • A refundable room security deposit of RM 200 per room per night will be collected upon arrival. Payment can be made by either cash or credit card
  • Foreign guests are required to pay tourism tax of RM10 upon check in if failed to produce tourism tax invoice.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until00:00
  • Check-out from00:00
  • Check-in until23:59
Getting around
  • Distance from city center0km
  • Airport transfer fee95 MYR
The property
  • Year property opened2018
  • Number of floors19
  • Number of rooms 152
  • Most recent renovation2022
  • Non-smoking rooms/floorsyes
  • Number of restaurants0
  • Number of bars/lounges1
Parking
  • Daily parking fee15 MYR

Reviews of The Granite Luxury Hotel Penang from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 9.6
  • 10
  • 9.2
  • 6.8
  • 10
  • 8.8
  • 10
  • 7.6
  • 9.6

Most recent

  • Location score 9.3 out of 10 and is a high score in Penang
    Location9.3
  • Cleanliness score 9.1 out of 10 and is a high score in Penang
    Cleanliness9.1
  • Service score 9.1 out of 10 and is a high score in Penang
    Service9.1
  • Value for money score 8.9 out of 10 and is a high score in Penang
    Value for money8.9
  • Facilities score 8.6 out of 10 and is a high score in Penang
    Facilities8.6
High score for Penang

Rating

9+ Exceptional (2,316)
8-9 Excellent (498)
7-8 Very Good (492)
6-7 Good (124)
<6 Below Expectation (211)

Review summary

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Guests rave about the excellent and friendly staff who provided superb service throughout their stay. The location of the hotel is great, with easy access to shops, malls, bars, and restaurants. The rooms are clean, cozy, and spacious with comfortable beds and pillows, and the hotel is conveniently located with easy access to public transportation.

Few guests noted housekeeping issues, occasionally inadequate cleaning and maintenance problems like clogged basins, non-cold ACs, or broken tiles. Amenities can be slow to be replenished.

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Show reviews that mention 

Showing 3,642 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Nur from Malaysia
    Family with young children
    The Razzle 2-Bedroom Suite
    Stayed 2 nights in November 2025

    “The Best Hotel In Georgetown ”

    We had an amazing stay at this hotel in Georgetown. From the moment we arrived, the staff were incredibly helpful. They handled everything from A to Z, carrying all our bags and making sure we were comfortable. We booked two rooms and requested for them to be next to each other. After booking, the hotel emailed us to inform that the rooms we booked were not adjacent and that there is only one unit per floor. It was really good to know this in advance so we could adjust our expectations. When we arrived at 3pm, one of the rooms wasn’t ready yet. The staff came to guide us from the room that was ready to the other one once it was prepared, and they even offered complimentary drinks as an apology for the delay, which was a really nice touch. Both rooms were spotless and very comfortable. All the staff we interacted with were friendly and attentive. The location is perfect. The hotel is right in front of Komtar Tower and just a 5-minute walk to the mall, making it very convenient for exploring Georgetown. The hotel doesn’t have an in-house breakfast, but there is a cafe right outside called Dhu & Dhaf, which you can access directly from the hotel, so it wasn’t an issue at all. We had a minor incident with a broken cup in one of the rooms. We informed the receptionist, and while the charge should have been RM30, they only charged us RM20, which we appreciated. The parking is also impressive. It is a multi-level setup and feels very secure and modern. The pool is definitely a highlight. It is on the 14th floor, giving amazing views of the city, and there is even a section where you can see straight down, which was both thrilling and fun. It is perfect for relaxing or just enjoying the view from above. Overall, our experience was excellent from start to finish. The staff, the rooms, the location, the pool, and all the little touches made this stay very enjoyable. We would definitely stay here again and highly recommend it to anyone visiting Georgetown.

    Reviewed November 30, 2025

    Dear Nur, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. Yes! Our hotel has many things to offer such as, our Award-Winning Highest Acrylic Bottom Swimming Pool, Award-Winning country’s Tallest Automated Hotel Car Park, strategic location, complimentary shuttle service, theme suites and many more. And we appreciate you for taking your time to share it with us. Your kind review fuels our passion to continue to strive to deliver the best service on creating a lasting impression for all our valued guests. We hope to welcome you back in the near future.

    Responded December 03, 2025
    The Granite Luxury Hotel Penang
  2. 9.6
    Exceptional
    Iska from Malaysia
    Couple
    The Deluxe Suite
    Stayed 3 nights in January 2026

    “Perfect spot for Thaipusam”

    If you're coming for the annual Thaipusam celebrations, there's no better spot than The Granite. Located right on the Golden and Silver chariots route, the street was bustling with colors, loud music, broken coconut and free food! And whenever it got too hot, we just went up and dipped in the super cold, infinity pool with amazing views of Georgetown and the ocean/straits. The suites were surprising spacious, clean and appointed with all amenities. Love it!!!!

    Reviewed February 02, 2026

    Dear Iska, thank you for staying with us at The Granite Luxury Hotel. We are happy to receive your generous review score. Yes! Our hotel is located in the heart of Georgetown and it is within walking distance to popular attractions and Penang delicacies. All of us are glad that you enjoy our Award-Winning Highest Acrylic Bottom Swimming Pool. We hope to welcome you back in the near future.

    Responded February 09, 2026
    The Granite Luxury Hotel Penang
  3. 9.6
    Exceptional
    Kevin from Indonesia
    Family with teens
    The Serene Suite
    Stayed 4 nights in June 2025

    “Great value, excellent service”

    We had a wonderful time at The Granite, it is certainly our favorite place to stay in Penang Island so far. The Staff is very, very nice, everyone was kind and helpful. Special thanks to the Reception Desk (don't know the name, but guy with glasses and lady of Indian descent) and the Bellboy (I believe - also Indian descent, very tall) who went above and beyond in assisting us and/or answering our questions. Every single one of our request were fulfilled (extra towel, pillow, etc), even if it did take a bit. The suite itself is very clean and spacious, fantastic for the price. Other hotels were charging twice the amount for the same accommodation. The Sofa Bed was not comfortable however, it gave me back aches and I can't be sure if it was cleaned regularly. The bidet in our room also went faulty a day into our stay, but to be fair we did not complain to staff about this, and honestly with this price for 2 sleeping quarters, 2 TV's, 3 AC's, 2 bathrooms, kitchen utilities and a living room among other things, it's hard to really complain much. Location is also amazing, lots of food and shopping centers around, with the 1st Avenue Mall being a 5 minute walking distance away. A convenience store is right in front of the hotel. There's a slightly hidden food court nearby, and the hotel provides free shuttle to several food places in the morning as well. Overall, I thoroughly enjoyed my stay and it was practically a near perfect stay. Would love to come back!

    Reviewed June 17, 2025

    Dear Kevin, we are extremely grateful for your gracious review on your 4 nights stay. All of us are glad that you enjoyed our complimentary shuttle service, taking you to the rich and culturally diverse tapestry of George Town, Penang. And we appreciate you for taking your time to share it with us. Your kind review fuels our passion to continue to strive to deliver the best service on creating a lasting impression for all our valued guests. We hope to welcome you back in the near future.

    Responded June 19, 2025
    The Granite Luxury Hotel Penang
  4. 10.0
    Exceptional
    Anthea from Australia
    Family with teens
    The Serene Suite
    Stayed 5 nights in September 2025

    “Relaxing Stay with Great Staff and Infinity Pool Views”

    We stayed at The Granite Luxury Penang from 21–25 September and really enjoyed our time here. While the name suggests a luxury hotel, it’s more of a modern, comfortable apartment-style stay — clean, spacious, and offering everything we needed for a relaxing visit. The location is fantastic — within easy walking distance to Komtar, Kimberley Street’s food stalls, and shopping malls, with the free CAT bus stop conveniently nearby. We loved being able to explore George Town on foot or hop on the bus for quick trips around the city. The staff were outstanding — nothing was ever too big or too small for them, and every request was handled with genuine warmth and efficiency. The complimentary morning city transfers were a lovely extra touch, making sightseeing even easier. A highlight of our stay was the stunning infinity pool overlooking George Town — a peaceful place to relax and take in the views after a day out. Overall, The Granite Luxury delivered comfort, convenience, and exceptional service. It’s not ultra-luxurious, but it’s clean, modern, and incredibly well-located — a great choice for anyone wanting a relaxed, hassle-free stay in Penang.

    Reviewed October 06, 2025

    Dear Anthea, thank you for staying with us at The Granite Luxury Hotel. We are happy to receive your perfect review rating. Yes! Our hotel has many things to offer such as, our Award-Winning Highest Acrylic Bottom Swimming Pool, Award-Winning country’s Tallest Automated Hotel Car Park, strategic location, complimentary shuttle service, theme suites and many more. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

    Responded October 13, 2025
    The Granite Luxury Hotel Penang
  5. 10.0
    Exceptional
    Christian from Indonesia
    Couple
    The Deluxe Suite
    Stayed 4 nights in April 2025

    “five star facility with a best value of money”

    I’m usually not too picky when it comes to choosing a hotel—as long as it’s in a good location, clean, and close to food vendors, I’m pretty happy! But this time, since I was traveling with my "circus troupe" (my in-laws, older folks, kids, and toddlers), I wanted to ensure we had a comfortable stay. I picked this hotel because it’s a new building with plenty of facilities and a great location. I had a wonderful experience overall, though I did encounter a small hiccup during check-in. One of my rooms wasn’t ready when I arrived, but the staff handled it really well by offering me a transit room. I opted to relax in their comfy lobby instead and enjoyed a second welcome drink while waiting. Not long after, they escorted me to my room, The Splendor Suite, and I was blown away! It felt like a one-bedroom apartment with three separate areas: a main room with a pantry and dining table, a cozy sofa bed, and of course, a bedroom. The design and furniture really made it feel like home. If we needed anything, like a stove or cooking utensils, the hotel was more than happy to provide them. There were even two glass bottles in the pantry and a water purifier dispenser in the hallway, which I absolutely love for sustainability! The sofa bed was super comfy, the TV was large, and the welcome basket was such a nice touch. I did run into another minor issue with the Wi-Fi later in the afternoon, but their team was on it right away. They even set up a personal router in my room, and later that evening, a staff member came by to check on me with a bottle of sparkling juice to apologize for the room delay—what a thoughtful gesture! The hotel is perfectly located right across from Komtar, the main bus station in Georgetown, and it’s just a short walk to 1st Avenue Mall and the famous street food vendors. They have fantastic facilities, like a swimming pool and gym, which my in-laws made the most of to get their money's worth! Oh, and I also booked The Deluxe Suite for the other room. It was equally nice and well-furnished, just a bit smaller in size. I’ll definitely be re-booking this hotel for my next visit!

    Reviewed April 11, 2025

    Dear Christian, thank you for staying with us at The Granite Luxury Hotel. We are happy to receive your perfect review rating. Yes! Our hotel has many things to offer such as, our Award-Winning Highest Acrylic Bottom Swimming Pool, Award-Winning country’s Tallest Automated Hotel Car Park, strategic location, complimentary shuttle service, theme suites and many more. And we appreciate you for taking your time to share it with us. Your kind review fuels our passion to continue to strive to deliver the best service on creating a lasting impression for all our valued guests. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

    Responded April 20, 2025
    The Granite Luxury Hotel Penang
Changed to review page 1

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