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Mandarin Oriental, Desaru Coast

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Persiaran Damai, Desaru Coast, Desaru Beachfront, Desaru, Malaysia, 81930

Highlights

Great Spa

The massage was also great I’d say it’s a must.
Great beach access

Great private beaches, fantastic service from the staff.
Excellent room comfort & quality

The rooms well appointed and plenty of dining options.
Gym

Great nearby activities

There were plenty to do at the clubhouse and the kids club.

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Desaru Beachfront part of Desaru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Super Lobster Restaurant. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Your dates are popular among travelersUsers are booking a place in Desaru every 3 minutes on Agoda.com
Cleanliness 9.3
Service 9.3
Facilities 9.2
Location 8.9

Based on 603 verified reviews

Cleanliness

9.3

Service

9.3

Facilities

9.2

Location

8.9

Value for money

8.4

See map

8.9Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Desaru Beach
750 m
The Els Club Desaru Coast - Ocean Course
900 m
Desaru Coast Adventure Waterpark
1.6 km
First Aid Room
1.7 km
Tanjung Penawar
2.8 km

Good to know

Value for money8.4
Location rating8.9

Select your room

1/15

Two-Bedroom Ocean Grand Suite

Max Price for: 6 adults.
1 king bed / 2 single beds

Ocean view

2 bedrooms

2 bathrooms

1/12

Rainforest Junior Suite Twin

105 m²/1130 ft²
Max Price for: 3 adults.
2 single beds

10.0

Exceptional

Room comfort and quality

Courtyard view

1/13

Ocean Grand Suite

208 m²/2239 ft²
Max Price for: 4 adults.
1/14

Ocean 2 Bedroom Grand Suite

Max Price for: 7 adults.
1/11

Ocean Front Junior Suite Twin

105 m²/1130 ft²
Max Price for: 3 adults.
2 single beds

Ocean view

1/10

Ocean Junior Suite Twin

105 m²/1130 ft²
Max Price for: 3 adults.
2 single beds

8.8

Excellent

Room comfort and quality

Ocean (partial view) view

1/11

Two-Bedroom Rainforest Grand Pool Suite

Max Price for: 6 adults.
1 king bed / 2 single beds

Courtyard view

2 bedrooms

2 bathrooms

1/10

Rainforest Grand Pool Suite

300 m²/3229 ft²
Max Price for: 3 adults.
2 single beds

Country view

1/10

Ocean Grand Suite

210 m²/2260 ft²
Max Price for: 3 adults.
1 king bed

Ocean view

1/11

Rainforest Grand Pool Suite

297 m²/3197 ft²
Max Price for: 4 adults.

Frequently asked questions

Delight in your holiday the finest way with a beverage in your hand at Mandarin Oriental, Desaru Coast's bar accessible right in front of your doorstep for whenever you need a sip or two.

Mandarin Oriental, Desaru Coast's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Enjoy the convenience of easy payment at Mandarin Oriental, Desaru Coast which supports up to 7, with payment card options such as Visa, American Express, MasterCard, Cash, and UnionPay.

67.0% of our past customer critiques have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Mandarin Oriental, Desaru Coast down in the review section.

Verified solo travelers that have stayed at this property have given Mandarin Oriental, Desaru Coast an average rating of 9.3. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Mandarin Oriental, Desaru Coast an average rating of 8.9. You can look up on more detailed customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given Mandarin Oriental, Desaru Coast an average rating of 9.0. You can look up more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Mandarin Oriental, Desaru Coast an average rating of 9.0. You can look up on more descriptive customer evaluations, and responses for this property down in the review section.

Wake up to an exceptional buffet breakfast at Mandarin Oriental, Desaru Coast. Visitors can enjoy breakfast offered with an additional charge of 345 MYR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

More about Mandarin Oriental, Desaru Coast

More about Mandarin Oriental, Desaru Coast

Mandarin Oriental, Desaru Coast

It's time for an adventure-filled holiday! Explore Desaru with a stay at Mandarin Oriental, Desaru Coast.
Mandarin Oriental, Desaru Coast provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access.
Pre-plan your rides to and from the airport with the resort's easy to book transportation services. Parking is available and free, provided by the resort for guests with their own transportation.
While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort even offers a fireplace for a warm atmosphere on chilly nights. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The resort provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests.
Some selected rooms at Mandarin Oriental, Desaru Coast include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper and in-room video streaming to keep guests entertained.
The resort also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar in some rooms. Mandarin Oriental, Desaru Coast also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here. Resort's host of recreational offerings ensures you have plenty to do during your stay. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, salon, steam room and spa. The many offerings at Mandarin Oriental, Desaru Coast ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table, yoga room and tennis court in the resort.
Have some relaxing fun with family and friends at the library. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.

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Amenities and facilities

Exceptional9.2

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Family
  • Children's books and toys
Outdoor
  • Bicycles
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Activity Kits
  • Billiards
  • Body scrub
  • Body wrap
  • Complimentary movies
  • Computer station
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Private BBQ facilities
  • Private beach
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water park
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Fruits/snacks
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Snack bar
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator unavailable
  • Essential condiments
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Smoking area
  • Terrace
  • Wi-Fi for special events
For the kids
  • Baby safety gates
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Kids shampoo
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couple's room
  • Filming locations
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Mirrored room
  • Non-smoking rooms
  • Pets allowed unavailable
  • Proposal spot
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Fan
  • Free bottled water
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Seating area
  • Separate dining area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wi-Fi [free]

Location

Persiaran Damai, Desaru Coast, Desaru Beachfront, Desaru, Malaysia, 81930

Excellent8.9

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from00:00
  • Check-in until00:00
The property
  • Year property opened2019
  • Number of floors1
  • Number of rooms 44
  • Most recent renovation2020
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges1

Property announcements

From January 30, 2026, the property will be rebranded as Mandarin Oriental, Desaru Coast. We look forward to welcoming you to a refined resort experience inspired by Desaru’s natural beauty.

Ember Beach Club will be closed from April 2026, with reopening expected in September 2026, as part of enhancement works.

Reviews of Mandarin Oriental, Desaru Coast from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 9.2
  • 10
  • 10
  • 9.6
  • 7.2
  • 10
  • 9.6
  • 9.2
  • 10

Most recent

  • Cleanliness score 9.3 out of 10 and is a high score in Desaru
    Cleanliness9.3
  • Service score 9.3 out of 10 and is a high score in Desaru
    Service9.3
  • Facilities score 9.2 out of 10 and is a high score in Desaru
    Facilities9.2
  • Location score 8.9 out of 10 and is a high score in Desaru
    Location8.9
  • Value for money score 8.4 out of 10 and is a high score in Desaru
    Value for money8.4
High score for Desaru

Rating

9+ Exceptional (105)
8-9 Excellent (13)
7-8 Very Good (11)
6-7 Good (4)
<6 Below Expectation (11)

Review summary

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Guests have praised the hotel's exceptional hospitality and friendly staff. The resort offers a great location with a beautiful sea view and facilities such as two pools and two beaches. Families will enjoy the numerous activities available for both adults and kids. The hotel has a large, well-maintained, lush garden that's perfect for relaxation.

Few dining options, limited breakfast. Some found food quality and variety lacking.

Did you find this review summary helpful?

Guest Type
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Show reviews that mention 

Service

Mentioned in 14 reviews
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92% Positive
sentiment-negative-indicator
7% Unfavourable

Atmosphere

Mentioned in 7 reviews
sentiment-positive-indicator
100% Positive

Family

Mentioned in 4 reviews
sentiment-positive-indicator
100% Positive

Value for money

Mentioned in 4 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Restaurant options

Mentioned in 4 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Beach

Mentioned in 4 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 3 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 3 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Breakfast

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive
Showing 144 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Nazeera from Malaysia
    Family with teens
    Rainforest Junior Suite Twin
    Stayed 2 nights in November 2025

    “Overall feedback”

    I recently had the pleasure of experiencing truly exceptional hospitality, and I cannot speak highly enough of the service provided. From the moment I arrived, I was greeted with warmth, genuine care, and a level of attentiveness that set the tone for the entire visit. Shoutout to Ana and Aiman. Every interaction felt thoughtful and personalized. The staff consistently went above and beyond—anticipating needs before I even voiced them and ensuring that every detail, no matter how small, was handled with professionalism and kindness. Their dedication created an atmosphere that felt both welcoming and effortlessly comfortable. What stood out most was the perfect balance between friendliness and respect for privacy. Whether it was offering helpful suggestions, accommodating special requests, or simply checking in with a sincere smile, the team demonstrated a standard of hospitality that is rare to find. Overall, the experience exceeded all expectations. The exceptional hospitality provided not only elevated the stay but made it memorable in every way. I would wholeheartedly recommend this place to anyone seeking remarkable service and an atmosphere where guests are truly valued.

    Reviewed November 27, 2025

    Dear Nazeera Greetings from The Sireya Desaru Coast. On behalf of our entire team, I thank you for having chosen our resort for your recent beach getaway here in Desaru Coast. We are very excited seeing your stay with us has been nothing short of amazing and it seems every colleague has been going out of their ways ensuring to deliver you an exceptional holiday. Rest assured your complimenting feedback will not remain unnoticed, especially Ana and Aiman will be glad seeing their personalized service left such a great impression on you. It is comments like yours keeping the team inspired and motivated to continue striving for excellence. We sincerely hope that we have other opportunities welcoming you back to deliver an equal if not elevated guest experiences during the next visit. Best regards Christian Gerart General Manager

    Responded December 02, 2025
    Mandarin Oriental, Desaru Coast
  2. 10.0
    Exceptional
    Dianne from Singapore
    Family with young children
    Stayed 1 night in July 2023

    “Exceptional and Luxurious ”

    A truly exceptional and luxurious experience that exceeded our expectations in every way. From the moment we arrived, it was evident that you are stepping into a world of premium comfort and thoughtful indulgence. The attention to detail in the design and furnishings was apparent from the start. The use of high-quality materials, such as Poliform furniture and real veneer finishes, added a touch of elegance and sophistication to the ambiance. It felt like being upgraded from flying coach to business class, with every aspect of the property exuding luxury. What truly set them apart was the way they catered to our needs, especially as a family with a baby. Prior to our arrival, we had requested a baby cot, which they promptly provided at no extra cost. But they didn't stop there - when we entered our suite, we were pleasantly surprised to find a bottle warmer, bottle sterilizer, and a fully-equipped diaper changing station with organic baby toiletries. This level of thoughtfulness and attention to the needs of families with infants was truly remarkable and made our stay incredibly convenient and comfortable. Moreover, the personalized touches were apparent throughout our stay. Our baby received a delightful JellyCat beanie, showing how much they value their guests, no matter how small. It was refreshing to see that even the tiniest details were taken care of, such as providing makeup removers, which added an extra touch of luxury and convenience to our stay. The staff also went above and beyond to ensure that our stay was memorable. Their hospitality and attentiveness were exceptional, making us feel pampered and well-cared for during our entire stay. In comparison to staying at Capella Sentosa, the One & Only is a much better value for money. In conclusion, our experience was nothing short of fantastic. Luxury is truly in the tiny details, and they have mastered the art of creating an experience that makes all the difference.

    Reviewed August 01, 2023

    Dear Dianne, We are delighted to hear that you had a very good experience and that our staff made a positive impact on your stay. Your positive feedback encourages our team to continue delivering exceptional service and maintaining the serene atmosphere that sets us apart, your kind recommendation means the world to us. We will make sure to pass along your appreciation to the entire team. It was a pleasure having you as our guest, and we look forward to welcoming you back for another memorable experience. Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

    Responded August 03, 2023
    Mandarin Oriental, Desaru Coast
  3. 10.0
    Exceptional
    Kasey from New Zealand
    Family with young children
    Stayed 2 nights in November 2023

    “Chic and Family-Friendly Luxury – One & Only Desaru”

    We had an incredible stay at One & Only Desaru, and from the moment we arrived, the experience was nothing short of exceptional. On our first night, we were treated to a private BBQ dinner on the beach, which was the perfect way to start our trip. The food was excellent, and the setting made it a truly memorable experience. Although our room wasn’t quite ready upon arrival, the staff ensured we were well taken care of. We hopped on a buggy to the beach club, where we enjoyed fantastic drinks and food while our little one napped. Later, they played in the kids' paddle pool, which was perfect for some family downtime. The resort strikes a great balance between being family-friendly and maintaining a chic, sophisticated atmosphere. Breakfast each morning was amazing, offering a wide selection of fresh and delicious options. The resort’s facilities are outstanding, and given the level of service and amenities, it’s excellent value for money. The included afternoon tea was another highlight, with a variety of fusion and classic bites that we absolutely loved. Our teenager enjoyed the sports facilities, where the staff actively engaged with him, playing different sports and teaching him new skills. It was a fantastic way for him to stay entertained and connect with others. One evening, we ordered room service, which was beautifully set up and laid out on our balcony, making for a perfect, relaxing dinner in our room. Overall, One & Only Desaru exceeded our expectations in every way—luxury, service, and attention to detail. We would absolutely stay here again!

    Reviewed September 11, 2024

    Dear Kasey, Thank you for taking the time to share your wonderful review with us! We are delighted to hear that you had a fantastic experience during your stay at our resort. Your positive feedback is a true motivation for our team, and we are grateful for your kind compliments. We are excited to welcome you back on your next visit to our resort. Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

    Responded September 12, 2024
    Mandarin Oriental, Desaru Coast
  4. 10.0
    Exceptional
    Nur from Malaysia
    Couple
    Stayed 1 night in June 2024

    “The best luxurious and private stay”

    I recently had the pleasure staying at One&Only Desaru Coast and it was exceptional experience from start to finish. The resort is truly paradise, offering a perfect blend of luxury, comfort and natural beauty. I love that all the staff are very attentive, friendly and went above and beyond to ensure we had everything we needed. There were many activities that can be done here. Love the Ember beach club too. Will absolutely 100% come again to this resort💯

    Reviewed June 24, 2024

    Dear Nur, We are delighted to hear that you had a very good experience and that our staff made a positive impact on your stay. Your recognition of their efforts means a lot to us, and we will make sure to pass along your appreciation to the entire team. It was a pleasure having you as our guest, and we look forward to welcoming you back for another memorable experience. Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

    Responded June 25, 2024
    Mandarin Oriental, Desaru Coast
  5. 9.6
    Exceptional
    Ghislaine from Singapore
    Couple
    Junior Suite, 1 King Bed (Rainforest)
    Stayed 2 nights in April 2025

    “Great hotel”

    Beautiful hotel with a stunning beach, stylish and comfortable rooms, and an amazing pool. The only downside was the pricey food, but overall a fantastic stay — would definitely return!

    Reviewed April 14, 2025

    Dear Ghislaine, Thank you for taking the time to share your wonderful review with us! We are delighted to hear that you had a fantastic experience during your stay at our resort. Your positive feedback is a true motivation for our team, and we are grateful for your kind compliments. We are excited to welcome you back on your next visit to our resort. Best Regards, Cristian Fumado General Manager, Global Operations Kerzner International

    Responded April 21, 2025
    Mandarin Oriental, Desaru Coast
Changed to review page 1

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