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3,143 reviews
3,143 reviews
"Clean and comfortable, great restaurants nearby, nice beach, friendly staff - one of our best vacations ever!"
"It’s peaceful and clean."
"Hotel locate by the beach."
"Location is also good, not too busy and quiet."
"Love the room's size and the view."
7.6
Location rating score
In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Bai Lan Bay part of Koh Chang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Klong Plu Waterfall. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Prevent the spread of COVID-19 with public and firms’ health safety measures.
Airport transfer
Bicycle rental
Car park
Shuttle service
Free Wi-Fi in all rooms!
8 travelers have booked today.
Value for money | 8.2 |
Distance to city center | 10. Km |
Location rating | 7.6 |
Nearest airport | Trat Airport (TDX) - Thailand |
Distance to airport | 32.7 km |
What time is check-in and check-out at Mercure Koh Chang Hideaway (SHA Extra Plus)?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Mercure Koh Chang Hideaway (SHA Extra Plus)?
Mercure Koh Chang Hideaway (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2500 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Mercure Koh Chang Hideaway (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Koh Chang with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Mercure Koh Chang Hideaway (SHA Extra Plus)?
Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Mercure Koh Chang Hideaway (SHA Extra Plus). Asian breakfast is available for guests. There's an additional charge of 460 THB for adults and 230 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Mercure Koh Chang Hideaway (SHA Extra Plus)?
Mercure Koh Chang Hideaway (SHA Extra Plus) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.
Can business events be hosted at Mercure Koh Chang Hideaway (SHA Extra Plus)?
On-site venues and convenient event services make Mercure Koh Chang Hideaway (SHA Extra Plus) an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Mercure Koh Chang Hideaway (SHA Extra Plus)?
Mercure Koh Chang Hideaway (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Mercure Koh Chang Hideaway (SHA Extra Plus)?
Mercure Koh Chang Hideaway (SHA Extra Plus)’s neighborhood is Bai Lan Bay which includes popular restaurants such as Lisca Beach, Lucky Gecko Garden and Tamarin restaurant.
8.8
"Clean and comfortable, great restaurants nearby, nice beach, friendly staff - one of our best vacations ever!"
Adam
|
January 26, 2023
9.2
"It’s peaceful and clean."
Rangsiman
|
December 12, 2022
10
"Hotel locate by the beach."
Nitchanan
|
March 2, 2023
Mercure Koh Chang Hideaway (SHA Extra Plus)
Wake up to a magical day and enjoy all that Koh Chang offers with a stay at Mercure Koh Chang Hideaway (SHA Extra Plus).
The facilities and services provided by Mercure Koh Chang Hideaway (SHA Extra Plus) ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Koh Chang.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Mercure Koh Chang Hideaway (SHA Extra Plus). The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Mercure Koh Chang Hideaway (SHA Extra Plus) include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms. Mercure Koh Chang Hideaway (SHA Extra Plus) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms and bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at Mercure Koh Chang Hideaway (SHA Extra Plus). The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like snorkeling, non-motorized water sports and diving.
Around the property
This is your chance to explore all that Koh Chang has to offer. Sit on the sand or sip a drink in leisure at White Sand Beach located 14.1 km away. The most well-known nearby local attraction is Mu Ko Chang National Park View Point which is located just about 3.7 km away.
8.3
Swimming Pool
60 mentions
Beach
56 mentions
Food & Dining
26 mentions
Breakfast
26 mentions
7.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Show reviews that mention
The hotel was great, staff was friendly and nice”
The hotel was great, wished I was able to stay longer. The staff was friendly and nice. It’s a quiet place to relax. The buffet is a great choice for dinner and breakfast. My partner and I were impressed with the food. There isn’t much restaurants near this hotel but the taxi is convenient since hotel staff will call one for you. I would recommend to family and friends.
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Good hotel.”
I recommend this hotel because everything is perfect, staff , breakfast, view ect. I like this hotel so much and i hope my review will help you for your decision.
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Nice Hotel.”
The hotel was clean and comfortable - with amazing location in the bay view. Breakfast package is tool expensive.
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Best place for holiday ”
Food is good the hotel is clean and the staff are helpful and professional beautiful trees and good maintenance around the property the hotel located on Bailan beach might not be a best beach to swim but over all sea view room good food with swimming pool make is all ok
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Love this place. Our second visit and I appreciate more the this time. ”
Love this place. Our second visit and I appreciate all the more this time. we like this end of the Island, quitter more secluded. The beach is good. The food great and the staff are all seem so nice! The small out door work out station facing the water was appreciated very much. When we return to this island, this is again where we will stay!
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Fabulous....Excellent !!”
Service is Superb...Buffet Breakfast the Best...Beach and Swimming pool very nice My wife and I will definitely be back again.. Memorable
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Exceptional”
Truly an awesome place. Great breakfast, excellent rooms, amaizing view and we enjoyed the swimming pool
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Nice place to stay, sea, sand, sun, mountain and seafood.”
Very quiet, good place to family relaxation
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Exceptional”
Very nice!! Our own pool en Jacuzzi outside....we loved it!
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great pool villa room”
We had issue with A/C on first night, then staff assisted us with room change. Great hotel, nice view, good food, convenient parking lot, private, quite. Definitely revisit on April.
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Clean friendly quiet”
Staff friendly, room cleaned, beach food everywhere.. amazing breakfast.. highly recommand for highclass staying
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Beautiful property, OK location ”
When you think of being on an island in Thailand, the Mercury has found a good combination of staying true to an island vibe while providing a modern feel. Book with breakfast included because it has VERY good options. If you don't include it with your room, it is extremely expensive. Onsite restaurant for lunch and dinner is extremely expensive for eating and drinking. Booked the superior room with garden view, absolutely loved it. Room was spacious, clean, bed was comfortable and bathroom was clean and large. Drive from ferry is about 40 minutes and taxi drivers take advantage of this hotels remote location. Hotel is about 6 km away from nearest town with bars, convenient stores and restaurants and taxis charge double the normal rate because they know it’s not worth walking. This isn’t the hotels fault, but it is something to think about. I would definitely recommend this hotel for families. Beach is not natural, but man-made so very rocky.
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Great Place for Relaxing ”
The hotel is beautiful and the pools are great. I would recommend you to rent the bike because the hotel is far from the local areas.
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POOL VILLA”
We stayed in the Pool Villa. The room was nice and clean. My kids loved the pool. The staffs were very polite and helpful. The only thing for us was the hotel location. Driving up and down for 40 minutes from the pier was quite something.
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Exceptional”
Hotelli on on rauhallinen ja hienolla erittäin rauhallisella rannalla. Standard-luokan huoneissa ei kaikissa ole ikkunoita. Henkilökunta on erittäin ystävällistä. Hintatasoltaan hotellin ravintolapalvelut ovat suhteessa lähialueen palveluihin hieman arvokkaita. Muuten suosittelisin hotellia ehdottomasti, mutta saavuttuamme perheemme sai vatsataudin, joka vei matkastamme liki viikon. Tätä ennen olimme olleet useassa eri hotellissa Thaimaassa saman matkan aikana. Usea muukin matkalainen, jonka kanssa keskustelimme koki saman. Jos tätä ei olisi tapahtunut suosittelisin hotellia ehdottomasti.
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Very unfriendly Check-In”
As a Business Traveler with over 200 Hotel nights a (normal) year, I think that I know how a normal check-In should be done as I write the first time such a critic.. We been nice dressed and friendly and well prepared with the usual prepaid Agoda booking, except that I took the wrong credit card first for their requested deposit. We been handled as the lowest priced Chinese tour group members! I tried to tell the Trainee (on a real friendly way) that we are used to better friendliness, but the Lady Manager interfered with the same rude attitude. Check-out was done with a male Trainee, perfect/great and 5 star rating in all critics. I told the 2 Ladies from the check-in time: See, that what customers expect, friendly and efficient! The Lady's faces told everything. A shame that only 2 persons bring the whole rating of this place down! All staff from Parking to Housekeeping do their best to make customers happy! Small issues been handled perfect to our happiness. Especially the Restaurant Manager did a fantastic Job at Breakfast and Dinner times, a person to recommend for a 5 Star Hotel or fine dining restaurant!
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Excellent quality hotel ”
Lovely hotel with great facilities, would stay here again and again. Lovely.
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Relaxing Hotel”
If you are the one who wants to have relaxing time on your holidays, I recommend this hotel to you. Staffs are nice and helpful. You should try cocktail at beach bar, it's very nice and delicious.
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Top Flight Resort”
We stayed at Mecure in the low season. It was wonderfully maintained and we had a great time. Our room was on the pool with a balcony into the pool. The tile gets a little slick so be caution.
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Hyvä kohde lyhyelle vierailulle”
Meillä oli hotellin halvin huone, todella siisti, mutta ikkuna oli sumennettu, emmekä siis nähneet ulos tai saaneet juurilaan päivänvaloa. Huoneessa oli tosi hyvä vedenpaine, mikä on harvinaista. Sängyt oli kyllä tarpeettoman kovat. Hotellin ympäristö tosi siisti ja siitä pidettiin huolta hyvin, henkilökunta myös tosi ystävällistä. Kaikki ylimääräinen kallista, esimerkiksi juomat ja ruoat, sekä huoneen minibaari, eikä näin ollen käytetty näitä hotellin palveluja, vaan käveltiin lyhyt matka pieniin ravintoloihin tien varrella. Hotellin uimaranta suht kivikkoinen
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