Experience Tranquility at Panja Resort Palawan
Welcome to Panja Resort Palawan, a serene and picturesque 3-star hotel nestled in the heart of Palawan, Philippines. With its tranquil ambiance and breathtaking views, this resort offers a truly unforgettable experience for all travelers. Whether you're seeking a romantic getaway, a family vacation, or a peaceful retreat, Panja Resort Palawan is the perfect destination.
Conveniently located just 5 kilometers from the city center, this resort provides easy access to all the attractions and activities that Palawan has to offer. The airport is also just a short 25-minute drive away, ensuring a seamless journey to and from the resort.
Panja Resort Palawan boasts a total of 35 well-appointed rooms, each designed with comfort and relaxation in mind. The hotel was built in 2016, ensuring that all facilities and amenities are modern and up-to-date. From cozy standard rooms to spacious suites, there is an accommodation option to suit every guest's needs.
Check-in begins at 02:00 PM, allowing you to settle in and start your vacation at your own pace. The check-out time is set at 12:00 PM, giving you ample time to enjoy a leisurely breakfast or squeeze in some last-minute relaxation before bidding farewell to this paradise.
Please note that Panja Resort Palawan has a child policy in place. While children are welcome to stay at the resort, there may be extra charges involved. We recommend contacting the hotel directly for more information on the specific child policy and any applicable fees.
Experience tranquility and indulge in the beauty of Palawan at Panja Resort Palawan. Book your stay today and let the enchanting surroundings and warm hospitality create memories that will last a lifetime.
Unwind and Indulge in Panja Resort Palawan's Entertainment Facilities
Panja Resort Palawan offers a range of entertainment facilities that are sure to leave guests feeling rejuvenated and pampered. After a long day of exploring the beautiful island of Palawan, guests can unwind and relax with a soothing massage at the resort's spa. The skilled therapists will work their magic, easing away any tension and leaving guests feeling refreshed and revitalized. For those seeking a deeper level of relaxation, the sauna provides a tranquil space to unwind and detoxify the body. The heat and steam help to cleanse the pores and improve circulation, leaving guests feeling invigorated.
In addition to the spa and sauna, Panja Resort Palawan also boasts a stunning garden where guests can immerse themselves in nature's beauty. The lush greenery, vibrant flowers, and serene atmosphere create the perfect setting for a leisurely stroll or a peaceful moment of reflection. Whether guests choose to explore the garden's hidden corners or simply sit and enjoy the tranquility, they are sure to find solace and serenity in this natural oasis.
With its range of entertainment facilities, Panja Resort Palawan offers guests the opportunity to unwind, indulge, and reconnect with themselves in the idyllic surroundings of Palawan, Philippines.
Unleash Your Inner Athlete at Panja Resort Palawan's Sports Facilities
Panja Resort Palawan is a haven for sports enthusiasts, offering an impressive range of sports facilities that cater to all interests and fitness levels. Dive into the day at the indoor pool, where you can swim laps or simply relax and soak up the sun. For those who prefer to stay dry, the resort boasts a state-of-the-art fitness center equipped with modern exercise machines and weights, allowing guests to maintain their workout routine even while on vacation.
If you're looking to cool off and enjoy the tropical weather, head to the outdoor pool, where you can take a refreshing dip or lounge by the poolside with a refreshing cocktail in hand. For thrill-seekers and water lovers, Panja Resort Palawan offers diving experiences that will take you on an underwater adventure, allowing you to explore the vibrant marine life of Palawan.
For some friendly competition, gather your friends and challenge them to a game of darts at the resort's dart board. Whether you're a beginner or a seasoned pro, this classic game is sure to provide hours of entertainment. With its wide range of sports facilities, Panja Resort Palawan ensures that guests can stay active and have fun throughout their stay.
Convenience Facilities at Panja Resort Palawan
At Panja Resort Palawan, guests can enjoy a wide range of convenience facilities that cater to their every need. From laundry service to room service, this resort ensures that guests have a hassle-free stay. With safety deposit boxes available, guests can store their valuable belongings securely and have peace of mind throughout their vacation. The friendly and professional concierge staff are always ready to assist guests with any inquiries or requests they may have, ensuring a seamless and enjoyable experience.
For those who need to stay connected, Wi-Fi is available in public areas, allowing guests to easily access the internet and stay connected with their loved ones. Additionally, the resort offers designated smoking areas for guests who smoke, ensuring a comfortable environment for everyone.
Panja Resort Palawan also provides free Wi-Fi in all rooms, allowing guests to stay connected and browse the web from the comfort of their own space. For added convenience, the resort offers dry cleaning services, making it easy for guests to keep their clothes fresh and clean. The express check-in/check-out service ensures a swift and efficient process, allowing guests to make the most of their time at the resort. With these convenience facilities, Panja Resort Palawan aims to provide a memorable and stress-free stay for all its guests.
Convenient Transport Facilities at Panja Resort Palawan
At Panja Resort Palawan, guests can enjoy a hassle-free and convenient stay with a range of transport facilities available. The resort offers airport transfer services, ensuring that guests arrive and depart smoothly. Whether you're arriving from Puerto Princesa International Airport or any other destination, the resort's reliable airport transfer service will take care of your transportation needs.
For guests who prefer to explore the area on their own, Panja Resort Palawan provides a spacious and secure car park onsite. You can rest assured knowing that your vehicle is safely parked while you relax and enjoy your stay. Additionally, the resort offers a convenient taxi service, making it easy to travel to nearby attractions and explore the beauty of Palawan at your own pace.
If you prefer not to drive, Panja Resort Palawan also offers a shuttle service, allowing you to conveniently travel to popular destinations in the area. Whether you're heading to the stunning beaches or exploring the vibrant city, the resort's shuttle service ensures that you can easily reach your desired destinations.
With Panja Resort Palawan's comprehensive range of transport facilities, your journey to and around Palawan will be seamless and stress-free. From airport transfers to car parking and shuttle services, the resort has everything you need for a convenient and enjoyable stay.
Indulge in a Culinary Delight at Panja Resort Palawan
At Panja Resort Palawan, we understand that dining is an integral part of any memorable vacation. That's why we offer a range of dining facilities to cater to every palate. Start your day off right at our coffee shop, where you can enjoy a freshly brewed cup of coffee or tea, paired with a selection of delectable pastries. For a more substantial meal, head to our restaurant, where our skilled chefs will delight your taste buds with a variety of international and local cuisines. Whether you're in the mood for seafood, grilled meats, or vegetarian options, our extensive menu has something for everyone. If you prefer to dine in the comfort of your own room, our room service is available to deliver a delicious meal straight to your doorstep. And don't forget to indulge in our breakfast buffet, where you can savor an array of mouthwatering dishes to kickstart your day. With our diverse dining options, you'll never have to worry about going hungry during your stay at Panja Resort Palawan.
Luxurious and Spacious Rooms at Panja Resort Palawan
Discover the perfect blend of comfort and elegance at Panja Resort Palawan. With a variety of room options to choose from, you are guaranteed to find the perfect accommodation to suit your needs. The Deluxe Premier room offers a spacious 66 square meters of living space, complete with a cozy Queen Bed. For those seeking a more intimate setting, the Deluxe Queen room provides 29 square meters of comfort, featuring a plush Queen Bed. Alternatively, the Deluxe Twin room offers the same size and amenities, but with two Single Beds. No matter which room type you choose, you can expect a relaxing and enjoyable stay at Panja Resort Palawan.
Booking your stay at Panja Resort Palawan through Agoda ensures that you not only get the best prices, but also a hassle-free experience. With Agoda's easy-to-use platform, you can easily browse through the available room options, compare prices, and make your reservation in just a few clicks. Moreover, Agoda offers exclusive deals and promotions, allowing you to enjoy great savings on your stay. Don't miss out on the opportunity to experience the luxurious rooms at Panja Resort Palawan at the best prices by booking through Agoda today!
Discover the Tropical Paradise of Puerto Princesa
Nestled in the stunning island of Palawan, Philippines, Puerto Princesa is a tropical paradise that offers a perfect blend of natural wonders and cultural charm. Known as the gateway to the Underground River, Puerto Princesa is a bustling city that boasts crystal-clear waters, pristine beaches, and lush rainforests.
One of the must-visit attractions in Puerto Princesa is the Puerto Princesa Subterranean River National Park, a UNESCO World Heritage Site. Embark on a thrilling boat ride through the underground river, marveling at the impressive limestone formations and diverse wildlife. For nature enthusiasts, a visit to Honda Bay is a must. This picturesque bay is home to several stunning islands, including Starfish Island, Cowrie Island, and Luli Island, where you can snorkel, swim, or simply relax on the powdery white sand.
Immerse yourself in the local culture by exploring the city center of Puerto Princesa. Visit the Palawan Wildlife Rescue and Conservation Center, also known as the Crocodile Farm, where you can learn about the conservation efforts for endangered species. Don't miss the chance to try the local delicacies at the bustling Puerto Princesa Public Market, where you can sample fresh seafood, exotic fruits, and traditional Filipino dishes. With its breathtaking natural beauty and vibrant cultural heritage, Puerto Princesa is a destination that will leave you wanting more.
Traveling to Panja Resort Palawan in Puerto Princesa, Palawan
Panja Resort Palawan is a hidden gem nestled in the beautiful island of Puerto Princesa, Palawan. With its breathtaking views and serene atmosphere, it is the perfect getaway for those seeking a peaceful retreat. Getting to Panja Resort Palawan is a breeze, thanks to its convenient location near the airport.
If you are arriving at Puerto Princesa International Airport, the closest airport to Panja Resort Palawan, you have several transportation options to choose from. One of the most common and convenient ways to reach the resort is by taking a taxi or a private car. The journey from the airport to Panja Resort Palawan takes approximately 30 minutes, depending on traffic conditions.
For those looking for a more budget-friendly option, you can also take a tricycle or a jeepney from the airport to the resort. Tricycles are a popular mode of transportation in the Philippines, and they can easily be found outside the airport. The ride may take a bit longer compared to a taxi, but it offers a unique and local experience.
No matter which transportation option you choose, the journey to Panja Resort Palawan will be worth it. As you make your way to the resort, you'll be greeted by lush greenery, crystal-clear waters, and the warm hospitality of the staff. Whether you're traveling alone, with your partner, or with your family, Panja Resort Palawan promises an unforgettable experience that will leave you wanting to come back for more.
Discover the Natural Wonders and Cultural Gems near Panja Resort Palawan
Nestled amidst the breathtaking beauty of Palawan, Panja Resort offers easy access to a myriad of natural wonders and cultural gems. Immerse yourself in the enchanting world of the Puerto Princesa Underground River, a UNESCO World Heritage Site and one of the New7Wonders of Nature. Embark on a fascinating boat tour through the underground river, marveling at its limestone formations and diverse ecosystem.
For a leisurely stroll and a picturesque view of the bay, head to Puerto Princesa City Baywalk Park. This vibrant waterfront park is a popular spot among locals and tourists alike, offering a serene atmosphere, stunning sunsets, and a variety of food stalls and restaurants.
Experience the mesmerizing beauty of fireflies at Firefly Watching, a unique and magical nighttime adventure. Board a paddleboat and glide along the river, surrounded by thousands of twinkling fireflies illuminating the mangrove trees.
For those seeking an adrenaline rush, Ugong Rock is the place to be. Embark on an exhilarating caving and ziplining adventure, exploring the limestone rock formations and soaring through the air on a thrilling zipline ride.
Escape to the idyllic Cowrie Island, a tropical paradise with pristine white sand beaches, crystal-clear waters, and lush palm trees. Indulge in various water activities such as snorkeling, kayaking, and beach volleyball, or simply relax under the shade of a coconut tree.
Get up close and personal with Palawan's wildlife at the Palawan Wildlife Rescue and Conservation Center. Home to various species of animals, including the iconic Philippine crocodile, this center offers educational tours and a chance to witness the conservation efforts being made to protect these endangered creatures.
Immerse yourself in the rich cultural heritage of Palawan at the Immaculate Conception Cathedral. This historic church, built in the Spanish colonial era, showcases stunning architecture and intricate details.
Discover the enchanting world of butterflies at the Palawan Butterfly Ecological Garden and Tribal Village. Wander through lush gardens filled with vibrant flowers and fluttering butterflies, and learn about the indigenous tribes of Palawan at the tribal village.
Escape to the serene and untouched beauty of Lu-Li Island, a hidden gem with pristine beaches, turquoise waters, and vibrant marine life. Snorkel in the crystal-clear waters, explore the coral reefs, or simply bask in the sun on the powdery white sand.
Last but not least, soak up the sun and enjoy the laid-back atmosphere at Sabang Beach. With its golden sand, calm waters, and picturesque surroundings, this beach is perfect for swimming, sunbathing, and beach picnics.
With a prime location near these incredible landmarks and attractions, Panja Resort Palawan offers an unforgettable experience, combining natural wonders, cultural treasures, and luxurious accommodations.
Convenient Access to Puerto Princesa Bus Station
Panja Resort Palawan offers easy access to the Puerto Princesa Bus Station, making it a convenient choice for travelers looking to explore the stunning island of Palawan. Located just a short distance away from the resort, guests can easily catch a bus to various destinations in the region. Whether you're planning to visit the famous Underground River, explore the pristine beaches of El Nido, or embark on an adventure to the picturesque Honda Bay, the Puerto Princesa Bus Station serves as a gateway to these incredible attractions.
With the bus station nearby, guests at Panja Resort Palawan can conveniently plan their day trips and excursions. The friendly staff at the resort are always ready to assist with arranging transportation and providing valuable information about the best routes and schedules. Whether you prefer the comfort of an air-conditioned bus or the flexibility of a private van, the Puerto Princesa Bus Station offers a range of options to suit your travel needs. Experience the beauty of Palawan with ease and convenience when you stay at Panja Resort Palawan.
Explore a Gastronomic Adventure at Panja Resort Palawan's Surrounding Restaurants
Indulge in a culinary journey just steps away from Panja Resort Palawan, as you discover a plethora of dining options in the vicinity. Start your seafood feast at Kalui Seafood Restaurant, known for its fresh catch and traditional Filipino flavors. For a lively atmosphere and mouthwatering grilled dishes, head to Kinabuchs Grill and Bar. If you're in the mood for a romantic waterfront dining experience, make your way to Badjao Seafront Restaurant, where you can savor delectable seafood while enjoying stunning views of the bay. For a taste of authentic Filipino cuisine, try Ka Inato Main Branch, where you can savor classic dishes like adobo and sinigang. Tiki Resto Bar offers a unique dining experience with its fusion of Filipino and international cuisines, while Kajoels Restaurant is a great spot for those craving for comfort food. Meat lovers will delight in the succulent ribs at CAPTAIN RIBS (Restaurant), while pizza enthusiasts can satisfy their cravings at McCoy's Pizza House. For a cozy and hearty meal, NomNom Comfort Food offers a variety of dishes that will surely warm your belly. Lastly, don't miss the chance to try the flavorful Vietnamese dishes at Viet Ville Restaurant. With an array of dining options just a stone's throw away, Panja Resort Palawan is the perfect base for food enthusiasts looking to embark on a gastronomic adventure.
Shop 'til You Drop in Palawan
Panja Resort Palawan is conveniently located near several shopping landmarks that will satisfy every shopaholic's cravings. Just a short distance away, you'll find Robinson's Place Puerto Princesa, a sprawling mall that offers a wide range of retail outlets, restaurants, and entertainment options. For those interested in local arts and crafts, ASIANO Arts and Crafts and Kaingud Arts and Crafts are must-visit destinations, where you can find unique handmade souvenirs and traditional Filipino handicrafts. If you're looking for a larger shopping experience, SM City Puerto Princesa and NCCC Mall are both within easy reach, offering a diverse selection of international and local brands. For a more cultural shopping experience, head over to Rurungan Sa Tubod Foundation, a social enterprise that showcases beautiful handwoven products made by local women. And if you're in the mood for even more shopping, Robinsons Place Mall Palawan is just a stone's throw away, providing an extensive selection of shops, restaurants, and entertainment options. With these shopping landmarks surrounding Panja Resort Palawan, you'll never run out of retail therapy options during your stay.
Affordable Luxury at Panja Resort Palawan
Experience the perfect blend of luxury and affordability at Panja Resort Palawan. With an average room price of just $93, this stunning resort offers exceptional value for money compared to the average price of a hotel room in Palawan, which stands at $88.
At Panja Resort Palawan, you don't have to compromise on quality or comfort to stay within your budget. Each room is thoughtfully designed with modern amenities and stylish decor, ensuring a truly relaxing and enjoyable stay. Whether you're traveling solo, as a couple, or with your family, there's a room type to suit every need and preference.
Indulge in the resort's world-class facilities, including a sparkling outdoor pool, a rejuvenating spa, and a well-equipped fitness center. Take advantage of the resort's convenient location, just a short distance from Palawan's most popular attractions, including the breathtaking Underground River and the stunning Honda Bay.
Book your stay at Panja Resort Palawan today and experience the perfect balance of luxury, affordability, and convenience in the heart of Palawan.
Amazing Service and Beautiful Views
Panja Resort Palawan is truly a gem in Palawan, Philippines. With its stunning views and excellent service, it's no wonder guests can't stop raving about their experiences. The resort's pool is a standout feature, offering a refreshing oasis for guests to relax and unwind. Not only that, but the food at Panja Resort Palawan is also top-notch, with guests praising the delicious cuisine and the accommodating staff. The rooms are nothing short of beautiful, providing a comfortable and luxurious retreat for guests to enjoy. With a wonderful view and helpful and kind staff, it's no surprise that guests highly recommend this hotel. The service at Panja Resort Palawan is exceptional, with friendly and attentive staff going above and beyond to ensure guests have a memorable stay. The resort's new facilities and beautiful location add to the overall experience, creating a truly unforgettable getaway. Whether you're looking to relax by the pool, indulge in delicious food, or simply enjoy the breathtaking views, Panja Resort Palawan is the perfect choice. Don't miss out on this great hotel with its amazing staff, stunning views, and fantastic value for money.
A Haven of Excellence and Exceptional Service
Panja Resort Palawan in Palawan, Philippines, has garnered an impressive 8.7 overall rating from satisfied guests. This stunning resort offers an extraordinary experience with its impeccable service and outstanding facilities. With a remarkable 9.0 rating for value, guests can indulge in a luxurious stay without breaking the bank.
One of the highlights of Panja Resort Palawan is its exceptional cleanliness, earning a remarkable 9.0 rating. Guests can expect pristine and well-maintained accommodations that exceed their expectations. Whether it's the sparkling swimming pool or the meticulously cleaned rooms, the resort's commitment to cleanliness ensures a comfortable and enjoyable stay.
Another aspect that sets Panja Resort Palawan apart is its dedicated and friendly staff. With a stellar 9.2 rating for staff performance, guests can rest assured that their every need will be taken care of. The resort's attentive and professional team goes above and beyond to ensure a memorable stay, providing personalized service and making guests feel truly valued.
Located in a serene setting, Panja Resort Palawan may have received a slightly lower rating of 7.9 for location, but this is easily overshadowed by the resort's exceptional offerings. With its tranquil atmosphere and breathtaking surroundings, guests can escape the hustle and bustle of everyday life and immerse themselves in a peaceful oasis.
Overall, Panja Resort Palawan has received glowing customer reviews for its excellence in service, exceptional cleanliness, and dedicated staff. With its outstanding facilities and commitment to providing a memorable stay, this resort is the perfect choice for travelers seeking a truly remarkable experience in Palawan, Philippines.
Beyond our expectations ”
We were surprised from the moment we stepped inside the hotel, the staff were so kind and courteous and very attending specially BON. My goodness he welcomed us with a fresh pineapple juice , and took us to restaurant balcony, so we won't get tired from the flight . They take care of the hotel above standard of that area. Why beyond standard ? Cuz I've been to other hotels in Puerto princessa and they were very disgusting with lots of cockroaches in the rooms and even in buffet area . BUT IN PANYA , OH it's so clean specially with the wild nature surrounding it, we really thought we would be beaten by bugs and insects , the staff take a good care of it that , they are able to manage to keep the bugs away. Our pick up shuttle was a lil late but BON came to the rescue and he complimented us with a free massage. Wow Bon you truly know how to spoil your guests. The breakfast is limited BUT ITS SUFFICIENT, they go outside their menu for you if you don't want Wats in the menu . The food menu is also limited but what it's in the list is with the best quality and flavor , the vegetable spring roll is a MUST TRY , the don't have adobo in the list but BON told us that we could request for it , so we did, and guess what? It was super yummy and guys the price are soooooo good . It's more practical to dibe in the hotel rather than ordering from outside , it's more delicious and it's much cheaper . The only thing was we had limited choices , specially we wanted some Filipinos deserts, and some cakes and ice creams , some fun snacks on the list , but BON promised us, the next time we visit them they will have a more exciting menu. They also have a book list of yours , which we were not able to go cuz we were on business there , but next time we will definitely take those tours . I can't wait to visit your resort again , all staffs made it really really enjoyable and more memorable for us , specially BON , our special thanks to BON 💐🙏🏻🌹
Thank you so much for your kind words and detailed feedback! We are thrilled to hear that you had such a wonderful experience at our hotel, especially with Bon's exceptional service. It's great to know that our staff went above and beyond to make your stay comfortable and enjoyable. We appreciate your understanding regarding the limited breakfast and menu options, but we're glad you found them sufficient and of high quality. Rest assured, we will take note of your suggestions for more exciting menu offerings in the future. We can't wait to welcome you back for another visit soon! Thank you once again for choosing us. 🌟🍍🌺
Exceptional”
Extremely friendly staff. Swimming Pool, massages available through afternoon and evening at reasonable rates, the Horizon Restaurant at the Panja Resort has great food, locally grown in their gardens. Shuttle services and tour vans / pick ups available regularly. Rooms are spacious and comfortable, could perhaps use the extra chair or clothes-rack. Good washroom. The Resort itself is a bit out-of-the-way, which is very peaceful and restfull, surrounded by nature. A lot of love went and continues to go into Panja Resort. From the architectural design, yes there are plenty of stairs, but all fairly easy to access, passage-ways and alternative routes to where we need to go, a vacuum corridor that can serve as a lounge between both sides of the building, over-viewing the pool which creates a fantastic breeze during the day's hot hours. Staff can be seen caring for the facility all-day long. Gardening, trimming, paint-touch-ups, pool maintenance, etc etc etc... Totally recommendable for people all ages who are looking for a relaxing, peaceful vacation. It very much felt that this resort is catered to a more adult crowd, perhaps not as "family-friendly" as some others, though a few rooms have additional beds. It's almost certainly best-enjoyed as the type of resort where people stay for 3+ days. It's a bit out-of-town to just spend the night, plus guests would totally miss out on what other aspects the Panja Resort has to offer.
Hi, Alexandre! Thank you so much for your detailed and positive feedback! We are thrilled to hear that you enjoyed the friendly staff, swimming pool, massages, and delicious food at Horizon Restaurant. Your comments about our spacious rooms and beautiful surroundings are greatly appreciated. We will definitely take your suggestion about an extra chair or clothes rack into consideration for future improvements. It's wonderful to know that you felt the love and care put into Panja Resort by our dedicated team. We aim to provide a peaceful and relaxing experience for all our guests, although we understand your point about it being more catered towards adults. Thank you for recommending us as a great destination for a longer stay - we hope to welcome you back soon!
Highly recommended Hotel ”
All Lovely staff, very welcoming and gives a good vibes and good energy 🥰 Generous free buffet breakfast (if you depart early you can request a breakfast pack sandwich and fresh fruits, THANK YOU Chef 👨🍳)!!! Free bus to drop off and pick up to Robinson and free bus to airport. Very clean room and very good facilities with the amazing ocean 🌊 and mountain views!!! Definitely 💯 coming back here with family and friends because of our amazing 😻 100% very very good hospitality experience over all. From, ♥️💯Sydney Australia 🇦🇺 ♥️
Hello Joseph! Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you found our staff welcoming and full of good vibes. It's great to know that you enjoyed the generous buffet breakfast and appreciated the option for a breakfast pack when departing early - we will be sure to pass on your thanks to our Chef 👨🍳. We are delighted that you loved the ocean 🌊 and mountain views from your room, as well as the cleanliness and facilities provided. It warms our hearts to hear that you had an amazing hospitality experience overall. We can't wait to welcome you back with your family and friends in the future! Thank you once again for choosing us and for recommending our hotel. Warm regards, Panja Hotel and Resort
Great stay! 8/10”
The place is perfect for those who want to take a rest, especially in nature. The view from our room is breathtaking, especially when you are in the city. We feel so happy and blessed that even in the city, we can still enjoy nature. There is one thing that I don't like. The front office staff did not double-check my booking. She initially told me that my booking was canceled by Agoda. I told her that I had never canceled my booking and did not receive any email from Agoda stating that my booking was canceled. However, she insisted that it was indeed canceled and that I had to email Agoda's customer service. I showed her my booking in the Agoda app, which confirmed my booking was paid and confirmed. However, she continued to insist that my booking was canceled and that I needed to contact Agoda. After a while, she told me that my booking was okay. She mentioned that my first booking was canceled and I was transferred to Traveloka, and then another booking was made and confirmed. I was a bit disappointed because, according to my Agoda app, everything was fine, yet she kept insisting I email Agoda. At that time, I considered not booking through Agoda anymore because if issues like this arise—where the Agoda app shows everything as fine, but the hotel's system does not reflect it—it's alarming. However, I realized that it was the staff's fault for not carefully checking my booking. I hope this will not happen again. My husband and I's stay at Panja was almost perfect until this happened.
Hi Ma'am Sweetcel,Thank you for sharing your experience with us. We are glad to hear that you found our place perfect for relaxation and enjoyed the breathtaking view from your room. It's wonderful to know that even in the city, you were able to feel connected to nature. We sincerely apologize for the inconvenience caused by the miscommunication regarding your booking. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We hope that despite this hiccup, you and your husband had a memorable stay at Panja. We look forward to welcoming you back soon for an even more enjoyable experience. Thank you once again for choosing us as your destination.
Beautiful place ”
All the staff is very nice, kind and helpful. I got a room with a beautiful view of the see. And the room was very clean. It’s located far from the beach and town, but that’s exactly what I wanted for a quiet stay. They organized a ride to the bus station for a reasonable price.
Dear Valued Guest Thank you so much for your kind words! We are happy to hear that you enjoyed your stay with us and that our staff was able to make your experience memorable. We're glad you appreciated the beautiful view from your room and found it clean and comfortable. It's great to know that our location suited your preference for a quiet stay. We're happy we could arrange transportation for you as well. We hope to welcome you back soon for another relaxing getaway by the sea! Best Regards, Panja Resort Palawan