Disappointed ”

Ac didn't work, patio door on ground floor wouldn't lock, trash ie beer cans behind couch, over all not very clean room

Great view”

We stayed in a gulf view room. Just a few things I think would have made our stay better. The room smelled like mildew from the carpet being constantly moist but I’m sure all rooms by the beach smell lovely. Other than that, the room and beds were nice. The elevator sucked and was super slow by our room but there was another elevator to use thankfully. Breakfast was good. Pool was fantastic with awesome and easy beach access! Wish the pool bar was open later as well but that’s ok! All in all we had a great time and will be staying here again!

awesome hotel”

we stayed for hangout fest and could not be more pleased with our experience. we recieved free breakfast & free parking (for 2 vehicles) for 4 days and our room was so big we never had to worry about who was going to sleep where. The staff was never anything less than friendly and they were always there to help/ answer any questions we had! On top of all of this, our room was relatively cheap and the shuttle was right outside. We loved it and would highly recommend to anyone else looking for a place to stay in orange beach!

Amenities were nice. Breakfast was good. Did not get the gulf view room I paid for. ”

Booked and brought in proof of gulf view room booked 6 months prior. They would not honor it. Said it was a glitch from booking.com and “not their problem”. Front desk girl, Jordaine, extremely rude rolling her eyes and throwing a pen (witnessed by another guest who brought it up a day later at the pool) at me when I had to sign forms. The manager refused to come talk to us, simply kept giving the front desk girl “messages”, the about a half hour later walked right past us out to her car to leave for the day. Overbooked the hotel, heard another worker calling neighboring hotels to find open rooms because they “overbooked”. Ran out of towels, waited from 9am one day until 4 pm the next to get bath towels after requesting 7 times. We were using wash clothes as bath towels because we were desperate. Absolutely horrible customer service all around besides the maintainence man. However, Breakfast was good and the pool/hot tub were nice.

静かにくつろげる”

砂浜に面した静かな場所にこのホテルはあり。屋外プール横のHotジャグジーはGoodです。ただ、周りに何もないため、海岸・海以外を期待している人には不向き。