The hidden gem of pattaya”

If you are like me, not the first time of your visit to pattaya, and just want to reclaim serenity in travel. Renaissance Pattaya is your thing! The location is like 10km (~20 mins drive) from the city center, which is just perfect for traveler who are renting a car for the weekend. Facility are very well maintained, and staff are professional. The sunset view from the private pool was stunning, make sure to spend some time there to enjoy~

Family friendly hotel kids club isn’t very big but full of activities”

We always love Renaissance and here at Pattaya it is very relaxing especially for family. It is kids friendly the kids club isn’t very big but it is full of activities all day. The breakfast buffet line is good again kids friendly. The room size is spacious I love the decor and the separate bath tub and shower. We will be back for sure. But the price during the weekend is a little pricey.

Exceptional”

If you are looking for a weekend getaway, look no further. Renaissance Pattaya checks all the boxes for a perfect resort.

Great resort and pool. Helpful staff”

We enjoyed our 2 day and 1 night staff at the Renaissance. The resort is well maintained, the pool is gorgeous and the family room is very spacious. The one draw back is there is only one restaurant on site during the day so this makes dining a bit limited. But, other than that, we were very pleased.

New, Nice and Peaceful place”

Room was nice even we could not find the way to dim the light. Bed was so comfy. Twin bed was big enough for adult and child. Hotel provides Tokyomilk product toiletries from This is amazing!Variety breakfast and dessert were provided. They can serve mix fresh juice according your order. This is great. Hotel area was so clean and new. Love the scent in hotel. The pool has kids' area and our kid loves playing and doing activities Ex. Gel candle making. (it has extra charge) This is perfect hotel for family and business. However, our room did not have the area for making soaking cloth dry since it did not have balcony. Hotel environment is so peaceful and safe for relaxing with nice spa and fitness.

Unexpected surprises!!!”

The 1st surprise, I cannot got my Family Suite that I already booked. The reason that I was informed, it had some electricity problem with the room that blocked for me and the cause of the problem came from a squirrel in that morning!!!! The 2nd surprise, I had to downgrade my room type to be Deluxe Balcony Sea View Room with price deduction as on check-in date which expensive than the date that I booked!!! The 3rd surprise was lunch order not be prepared in que and kid's order came the last after 1 hour. No “Sorry” from any staff there, but they tried to offer me a fried rice dish instead!!! The 4th surprise, I did not receive any compensation offer per Agoda advice from the hotel. "Unexpected surprises from 5-Star luxury hotel resort in Pattaya"

Nice staff and location”

The hotel location is good and the room is tidy and nice. The hotel is big and clean. The staff are friendly. The swimming pool is superb. We enjoy the time we are here at the Renaissance.

enjoyed my stay”

This Hotel is relatively new, and the room was very nice, clean and tastefully decorated. Room service (food) was good, as was breakfast and its large choice of foods. I found staff friendly and helpful. The Hotel itself is a little far from the center of Pattaya if your looking for shopping malls or night life, but close to theme parks. The facilities including the pools, bars and gym are all very nice, the beach is okay, although a little rubbish around (not hotels fault). We enjoyed our stay here ,the only negatives i have was the cost of food compared to other hotels in the area, a promised shuttle which did not turn up, and the cost of taxis which the Hotel puts its share on. Otherwise a very good hotel in which to stay.

Exceptional Service. Kind and Helpful Staffs. Very Understanding to Every Needs.”

Staff: 10/10 Upon arrival, an authentic welcome drink was offered. The Receptionist staff was very kind and helpful to offer us an upgrade with the availability of the room near the pool. Their staffs work very hard at every duty posts. All of them are exceptionally friendly and helpful. Room: 8/10 With the upgrade that we got, the room size is 48m2. The layout is perfect and spacious. The only drawback was the smell from the drainage system in the bathroom. Must have been from the last minute upgrade from the only vacant upgradable room available. Nevertheless, the smell was tackled by the staff and everything was perfect. Food & Restaurants: 10/10 You can find the 'not-so-usual' menu list from the two restaurants. Breakfast had limited varieties, yet they were amazing. The staffs during breakfast was top notch with their dedication and hard work. Price is reasonable for a 5star hotel. Facilities: 10/10 Gym for adults, Childrens club for kids. Perfect! Overall: 9.5/10

Beautiful Resort”

Pros- The resort is beautiful and clean! From their rooms to the pools located in the middle of the rooms where everyone gets a great view. Place is so clean and well maintained even though its new. The price for the rooms are very reasonable and ok. Beach was well maintained and clean as well! Overall we had a great time! Cons- location is a bit far from the city but if you go when there are no traffic its ok. Food at the resort is good but pricey.

Good brand, not lived up by staff”

It was supposed to be another staycation and chose Renaissance as it was part of the Marriott group. Didnt use much of the facilities as it was raining plus with Covid, wanted to just have a good rest away from home. Hotel is well taken care of, clean and have good sanitizing equipment. All these were spoilt by 2 things: staff and breakfast. Staff is non responsive and slow. Called in earlier to check on early possible check in but staff insist on 3pm (which is normal). Asked again given that it's a weekday plus it's normal that occupancy is low during this period..still insist on 3pm. Gave the reason for high occupancy but when asked what high means, not sure. My point is when nowadays even big brands are allowing check in or out anytime, I think the hotel can be more flexible and treat a Bonvoy member who is a returning customer with little more flexibility. Not asking for 6am check in btw. 2) breakfast was inadequate by Renaissance standard. Again, understand that its covid and if I were to compare previous week stay in Marriott Hua Hin then it was far different. Breakfast was not the normal spread and choices were limited for vegetarian and non meat eater. Would have been better if hotel would just provide option of delivering standard breakfast set to rooms rather than coming down to the food hall finding limited option.

Awesome hotel with good price tag”

Hotel is very new. Very nice room. Good location (on a more peaceful part of busy pattaya). Good pools. Good children pool. Very attentive staffs. Con. We found some hair in our bathtub. It a good hair either.

luxury place for from central pattaya”

Very nice and brand new hotel in Pattaya but a bit far from Pattaya. It's very peaceful if you like another kind of Pattaya, stay here.

2nd time and expect for more”

Single loaded corridor hotel so every room enjoys sea view with bathtub. Nice decoration and good material but badly installed so it's a bit disappointed. We've got promotion price from Thai Tiew Thai or the price is a bit too high. Breakfast was good. Staff was helpful and friendly. Swimming pool and garden are nice next to the beach. Cocktail & Mocktail need to be improved. The only thing that concerned me was the lobby. The decoration and space planning can be better.

Best hotel of the year!”

Location is a bit far from pattaya city however it can ve compensate wtih quite atmosphere and private area. Staff are so kind and very polite. Breakfast is really good, variety of food with good quality. Really appreciate the fast response of the operation team to slove a problem.

We had a wonderful experience! The resort was so well planned out. The pools were amazing”

Pros: Its a great resort! You won't be disappointed Cons: We requested a king size bed, unfortunately when you request through Agoda, it doesn't guarantee your request. This was extremely disappointing when on a anniversary vacation. We recieved two twins instead. I suggest you book through the resorts website if you have a request or preference. Overall score: 9/10

Nice staff & good facilities”

I stayed in the this resort for one night with my family. The resort is vey clean and the staff is very good. The resort is quite far away from town, however you will have the quite place to stay. The resort is very close to famous restaurant.

Very nice hotel on a quiet part in Pattaya”

Nice hotel, friendly staff, quiet locaction, good facility for kids... Will definitely go back to the same hotel if we go back to pattaya next time.

Just awesome”

Best hotel we been to in Pattaya. Checkin staff were overworked a smile wouldn't hurt. But other than that the place is great

Such a nice hotel”

Very kind staffs especially at the navigator desk. If I visit Pattaya again, I'll stay this hotel.