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Renaissance Pattaya Resort Spa SHA Plus +
Renaissance Pattaya Resort Spa SHA Plus +
Renaissance Pattaya Resort Spa SHA Plus +
Renaissance Pattaya Resort Spa SHA Plus +
Renaissance Pattaya Resort Spa SHA Plus +
Renaissance Pattaya Resort Spa SHA Plus +
Renaissance Pattaya Resort Spa SHA Plus +

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8.8

Excellent

2,254 reviews

2,254 reviews

Housekeeping14
Breakfast13
Beach13
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Jomtien Beach 2.5 km
Pattaya Floating Market 6.8 km
Million Years Stone Park & Pattaya Crocodile Farm 11.3 km
Big Buddha Temple 12.8 km
Pattaya Beach 13.8 km
Walking Street Pattaya 13.9 km
Central Festival Pattaya Beach 14.5 km
Beach Rd 14.9 km
The Sanctuary Of Truth 18.5 km
Koh Lan 19.5 km
Nearby landmarks
Ban Amphur Beach 70 m
Mini Big C 740 m
Little Tree 900 m
Yanasangvararam 1.2 km
@D Dent Home 1.5 km
Cartoon Network Amazone Water Park 1.6 km
Gulf Charters Sailing School‎ 2.2 km
Huai Khwang 2.2 km
Ocean Marina Yacht Club 2.3 km
Jomtien Beach 2.5 km

Renaissance Pattaya Resort Spa SHA Plus +

9/9 Moo 3, Soi Na Chom Thian 34, Na Jomtien, Pattaya, Thailand, 20250 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Na Jomtien part of Pattaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Walking Street Pattaya. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Excellent breakfast

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Kids club

Spa

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

6 travelers have booked today.

Value for money8.6
Distance to city center15 KM
Location rating8.5
Nearest airportU-Tapao International Airport (UTP)
Distance to airport17.3 km

Rooms available at Renaissance Pattaya Resort Spa SHA Plus +

Pool Villa, 1 Bedroom Villa, 1 King, Oceanside, Balcony
...
  • Room size: 120 m²/1292 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Family Suite Pool Access, 1 Bedroom Suite, King, Balcony
...
  • Room size: 90 m²/969 ft²
  • Pool view
  • 1 king bed and 2 bunk beds
Enter dates to see prices
Deluxe Balcony Seaview, Guest room, Ocean view, Balcony
...
  • Room size: 48 m²/517 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Pool Access, Guest room, Poolside view, Pool access
...
  • Room size: 48 m²/517 ft²
  • Pool view
  • 2 single beds or 1 king bed
Enter dates to see prices
Family Suite, Guest room, Garden view, Balcony
...
  • Room size: 90 m²/969 ft²
  • Garden view
  • 2 bunk beds and 1 king bed
Enter dates to see prices
Deluxe Balcony, Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
1 Bedroom Suite, 1 King, Sea view, Balcony
...
  • Room size: 90 m²/969 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), Sofa bed
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 king bed or 2 single beds
Enter dates to see prices
Beachfront Pool Villa, 1 Bedroom Villa, Ocean facing view
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Beachfront Jacuzzi Villa, 1 Bedroom Villa, 1 King, Balcony
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Renaissance Pattaya Resort Spa SHA Plus + have a hot tub?

A hot tub is one of the facilities available at Renaissance Pattaya Resort & Spa.

What time is check-in and check-out at Renaissance Pattaya Resort Spa SHA Plus +?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Renaissance Pattaya Resort Spa SHA Plus +?

Renaissance Pattaya Resort Spa SHA Plus + is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Renaissance Pattaya Resort Spa SHA Plus + also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Renaissance Pattaya Resort Spa SHA Plus + has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Pattaya with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Renaissance Pattaya Resort Spa SHA Plus +?

There's an additional charge of 800 THB for adults and 400 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Renaissance Pattaya Resort Spa SHA Plus +?

Renaissance Pattaya Resort Spa SHA Plus + features 3 on-site restaurants for your dining convenience. Meals served include dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours.

Can business events be hosted at Renaissance Pattaya Resort Spa SHA Plus +?

On-site venues and convenient event services make Renaissance Pattaya Resort Spa SHA Plus + an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate up to 330 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Renaissance Pattaya Resort Spa SHA Plus +?

Renaissance Pattaya Resort Spa SHA Plus + does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Renaissance Pattaya Resort Spa SHA Plus +?

Renaissance Pattaya Resort Spa SHA Plus +’s neighborhood is Na Jomtien which includes popular restaurants such as Rimpa Lapin, Srinuan Sea Food Restaurant and Tree at Sea.

What popular shopping places are close to Renaissance Pattaya Resort Spa SHA Plus +?

Renaissance Pattaya Resort Spa SHA Plus + is located in Na Jomtien area which features shopping places such as Mimosa Pattaya.

What are popular attractions near Renaissance Pattaya Resort Spa SHA Plus +?

Renaissance Pattaya Resort Spa SHA Plus + is located in Na Jomtien area, which is famous for attractions such as Cartoon Network Amazone Water Park and Wat Na Jomtien.

What popular beaches are close to Renaissance Pattaya Resort Spa SHA Plus +?

Renaissance Pattaya Resort Spa SHA Plus + is located in the Na Jomtien area, which includes Ban Amphur Beach.

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Explore the neighborhood

What people love about Renaissance Pattaya Resort Spa SHA Plus +

  • 10

    Exceptional

    "The best hotel ever"

    parita

    |

    July 28, 2022

  • 10

    Exceptional

    "Facilities for​ kids​ is​ really good"

    Pakchira

    |

    June 7, 2022

  • 10

    Exceptional
    Staff 

    "Everyone here is outstanding and very helpful."

    Wing

    |

    June 5, 2022

Overall rating:

8.8

Excellent
2,254 reviews
Cleanliness
9.2
Facilities
9.0
Location
8.5
Read all reviews >
What travelers say they love:
We booked our mid-week stay here and have enjoyed every sing...
Jason from Thailand
Family with young children
More about Renaissance Pattaya Resort Spa SHA Plus +

More about Renaissance Pattaya Resort Spa SHA Plus +

Renaissance Pattaya Resort Spa SHA Plus +

When you are looking for comfortable and convenient accommodations in Pattaya, make Renaissance Pattaya Resort Spa SHA Plus + your home away from home. A stay at Renaissance Pattaya Resort Spa SHA Plus + ensures an easy access to the lively city and all of its wonders.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Renaissance Pattaya Resort Spa SHA Plus +. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Pattaya can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Renaissance Pattaya Resort Spa SHA Plus +.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Renaissance Pattaya Resort Spa SHA Plus +. Smoking may only take place in restricted designated areas.
Rooms at Renaissance Pattaya Resort Spa SHA Plus + are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Renaissance Pattaya Resort Spa SHA Plus + offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Renaissance Pattaya Resort Spa SHA Plus + has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Renaissance Pattaya Resort Spa SHA Plus + ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Renaissance Pattaya Resort Spa SHA Plus + gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like fishing. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room.
No need to go anywhere after dinner -- play with friends or family at the library, games room and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Pattaya. The Sanctuary Of Truth is located 18.4 km away, and is one of the most famous tourist spots to visit and photograph. Sometimes the best vacation days are spent doing nothing. With Pattaya Beach located 14.2 km away, you can turn a sunny day into a perfect chill out with sand and surf.

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Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Swimming Pool

18 mentions

Breakfast

10 mentions

Food & Dining

6 mentions

Beach

3 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • French
  • German
  • Hindi
  • Portuguese
  • Spanish
  • Thai

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to some on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Close-caption TV
  • Deadbolts on some guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Hearing accessible rooms all rooms
  • Lever handles on all guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains or latches on some guest room doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Fishing
  • Game room
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
Restaurants on site

609 Kitchen

  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte

Pebbles Bar & Grill

  • Cuisine: Asian, International, Grill/BBQ
  • Menu: Buffet

R Lounge

  • Cuisine: Asian, International
  • Menu: Buffet

The Deli

  • Cuisine: International
  • Menu: Buffet

Pool Bar

  • Cuisine: International
  • Menu: Buffet
Location
9/9 Moo 3, Soi Na Chom Thian 34, Na Jomtien, Pattaya, Thailand, 20250
Excellent
Location

8.5

Airports

  • U-Tapao International Airport (UTP)
    17.3 km 31 min drive
  • Suvarnabhumi Airport (BKK)
    99.7 km 1.7 hour drive

Public transportation

  • Yanasangvararam
    1.2 km
  • Huai Khwang
    2.2 km

Hospital or clinic

  • Little Tree
    900 m

Shopping

  • Pattaya Floating Market
    6.8 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Jomtien Beach
    2.5 km
  • Pattaya Floating Market
    6.8 km
  • Million Years Stone Park & Pattaya Crocodile Farm
    11.3 km
  • Big Buddha Temple
    12.8 km
  • Pattaya Beach
    13.8 km
  • Walking Street Pattaya
    13.9 km
  • Central Festival Pattaya Beach
    14.5 km
  • Beach Rd
    14.9 km
  • The Sanctuary Of Truth
    18.5 km
  • Koh Lan
    19.5 km

Nearby landmarks

  • Ban Amphur Beach
    70 m
  • Mini Big C
    740 m
  • Little Tree
    900 m
  • Yanasangvararam
    1.2 km
  • @D Dent Home
    1.5 km
  • Cartoon Network Amazone Water Park
    1.6 km
  • Gulf Charters Sailing School‎
    2.2 km
  • Huai Khwang
    2.2 km
  • Ocean Marina Yacht Club
    2.3 km
  • Jomtien Beach
    2.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center15 KM
  • Travel time to airport (minutes)100

Extras

  • Breakfast charge (unless included in room price)800 THB

The property

  • Number of floors10
  • Number of restaurants3
  • Number of rooms 257
  • Room voltage240
  • Year property opened2017

Reviews of Renaissance Pattaya Resort Spa SHA Plus + from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities9.0
Location8.5
Service9.0
Value for money8.6
High score for Pattaya
Rating
9+ Exceptional (283)
8-9 Excellent (106)
7-8 Very Good (83)
6-7 Good (21)
<6 Below Expectation (50)
Time of the year
Mar - May (167)
Jun - Aug (139)
Sep - Nov (137)
Dec - Feb (100)
All guests (1,728)
All room types
All languages

Show reviews that mention 

Showing 543 verified guest comments
12345
9.6
Exceptional
Geoffrey from Hong Kong SAR, China
Solo traveler
Deluxe Balcony, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 2 nights in July 2018

The hidden gem of pattaya”

If you are like me, not the first time of your visit to pattaya, and just want to reclaim serenity in travel. Renaissance Pattaya is your thing! The location is like 10km (~20 mins drive) from the city center, which is just perfect for traveler who are renting a car for the weekend. Facility are very well maintained, and staff are professional. The sunset view from the private pool was stunning, make sure to spend some time there to enjoy~

Reviewed August 03, 2018

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9.6
Exceptional
Anyanee from Thailand
Family with young children
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), Sofa bed
Stayed 2 nights in July 2019

Family friendly hotel kids club isn’t very big but full of activities”

We always love Renaissance and here at Pattaya it is very relaxing especially for family. It is kids friendly the kids club isn’t very big but it is full of activities all day. The breakfast buffet line is good again kids friendly. The room size is spacious I love the decor and the separate bath tub and shower. We will be back for sure. But the price during the weekend is a little pricey.

Reviewed July 18, 2019

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10.0
Exceptional
Sadia from Thailand
Couple
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), Sofa bed
Stayed 2 nights in December 2020

Exceptional”

If you are looking for a weekend getaway, look no further. Renaissance Pattaya checks all the boxes for a perfect resort.

Reviewed December 05, 2020

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9.6
Exceptional
Amy from Thailand
Family with young children
Family Suite, Guest room, Garden view, Balcony
Stayed 1 night in October 2020

Great resort and pool. Helpful staff”

We enjoyed our 2 day and 1 night staff at the Renaissance. The resort is well maintained, the pool is gorgeous and the family room is very spacious. The one draw back is there is only one restaurant on site during the day so this makes dining a bit limited. But, other than that, we were very pleased.

Reviewed October 03, 2020

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9.2
Exceptional
Parida from Thailand
Family with young children
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), Sofa bed
Stayed 1 night in March 2018

New, Nice and Peaceful place”

Room was nice even we could not find the way to dim the light. Bed was so comfy. Twin bed was big enough for adult and child. Hotel provides Tokyomilk product toiletries from This is amazing!Variety breakfast and dessert were provided. They can serve mix fresh juice according your order. This is great. Hotel area was so clean and new. Love the scent in hotel. The pool has kids' area and our kid loves playing and doing activities Ex. Gel candle making. (it has extra charge) This is perfect hotel for family and business. However, our room did not have the area for making soaking cloth dry since it did not have balcony. Hotel environment is so peaceful and safe for relaxing with nice spa and fitness.

Reviewed March 26, 2018

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7.6
Very good
Orathai from Thailand
Family with young children
Deluxe Balcony Seaview, Guest room, Ocean view, Balcony
Stayed 2 nights in October 2018

Unexpected surprises!!!”

The 1st surprise, I cannot got my Family Suite that I already booked. The reason that I was informed, it had some electricity problem with the room that blocked for me and the cause of the problem came from a squirrel in that morning!!!! The 2nd surprise, I had to downgrade my room type to be Deluxe Balcony Sea View Room with price deduction as on check-in date which expensive than the date that I booked!!! The 3rd surprise was lunch order not be prepared in que and kid's order came the last after 1 hour. No “Sorry” from any staff there, but they tried to offer me a fried rice dish instead!!! The 4th surprise, I did not receive any compensation offer per Agoda advice from the hotel. "Unexpected surprises from 5-Star luxury hotel resort in Pattaya"

Reviewed October 16, 2018

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9.6
Exceptional
Warangkana from Thailand
Couple
Deluxe Balcony, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 2 nights in April 2018

Nice staff and location”

The hotel location is good and the room is tidy and nice. The hotel is big and clean. The staff are friendly. The swimming pool is superb. We enjoy the time we are here at the Renaissance.

Reviewed May 07, 2018

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8.4
Excellent
Darren from Australia
Couple
Deluxe Balcony Seaview, Guest room, Ocean view, Balcony
Stayed 5 nights in May 2018

enjoyed my stay”

This Hotel is relatively new, and the room was very nice, clean and tastefully decorated. Room service (food) was good, as was breakfast and its large choice of foods. I found staff friendly and helpful. The Hotel itself is a little far from the center of Pattaya if your looking for shopping malls or night life, but close to theme parks. The facilities including the pools, bars and gym are all very nice, the beach is okay, although a little rubbish around (not hotels fault). We enjoyed our stay here ,the only negatives i have was the cost of food compared to other hotels in the area, a promised shuttle which did not turn up, and the cost of taxis which the Hotel puts its share on. Otherwise a very good hotel in which to stay.

Reviewed May 13, 2018

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10.0
Exceptional
Chaivira from Thailand
Family with young children
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), Sofa bed
Stayed 1 night in May 2018

Exceptional Service. Kind and Helpful Staffs. Very Understanding to Every Needs.”

Staff: 10/10 Upon arrival, an authentic welcome drink was offered. The Receptionist staff was very kind and helpful to offer us an upgrade with the availability of the room near the pool. Their staffs work very hard at every duty posts. All of them are exceptionally friendly and helpful. Room: 8/10 With the upgrade that we got, the room size is 48m2. The layout is perfect and spacious. The only drawback was the smell from the drainage system in the bathroom. Must have been from the last minute upgrade from the only vacant upgradable room available. Nevertheless, the smell was tackled by the staff and everything was perfect. Food & Restaurants: 10/10 You can find the 'not-so-usual' menu list from the two restaurants. Breakfast had limited varieties, yet they were amazing. The staffs during breakfast was top notch with their dedication and hard work. Price is reasonable for a 5star hotel. Facilities: 10/10 Gym for adults, Childrens club for kids. Perfect! Overall: 9.5/10

Reviewed May 30, 2018

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8.4
Excellent
Emily from Philippines
Family with young children
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), Sofa bed
Stayed 3 nights in December 2018

Beautiful Resort”

Pros- The resort is beautiful and clean! From their rooms to the pools located in the middle of the rooms where everyone gets a great view. Place is so clean and well maintained even though its new. The price for the rooms are very reasonable and ok. Beach was well maintained and clean as well! Overall we had a great time! Cons- location is a bit far from the city but if you go when there are no traffic its ok. Food at the resort is good but pricey.

Reviewed December 28, 2018

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6.8
Good
Hafiz from Thailand
Couple
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), Sofa bed
Stayed 1 night in May 2020

Good brand, not lived up by staff”

It was supposed to be another staycation and chose Renaissance as it was part of the Marriott group. Didnt use much of the facilities as it was raining plus with Covid, wanted to just have a good rest away from home. Hotel is well taken care of, clean and have good sanitizing equipment. All these were spoilt by 2 things: staff and breakfast. Staff is non responsive and slow. Called in earlier to check on early possible check in but staff insist on 3pm (which is normal). Asked again given that it's a weekday plus it's normal that occupancy is low during this period..still insist on 3pm. Gave the reason for high occupancy but when asked what high means, not sure. My point is when nowadays even big brands are allowing check in or out anytime, I think the hotel can be more flexible and treat a Bonvoy member who is a returning customer with little more flexibility. Not asking for 6am check in btw. 2) breakfast was inadequate by Renaissance standard. Again, understand that its covid and if I were to compare previous week stay in Marriott Hua Hin then it was far different. Breakfast was not the normal spread and choices were limited for vegetarian and non meat eater. Would have been better if hotel would just provide option of delivering standard breakfast set to rooms rather than coming down to the food hall finding limited option.

Reviewed June 04, 2020

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8.8
Excellent
Sirachaya from United States
Family with young children
Deluxe Balcony Seaview, Guest room, Ocean view, Balcony
Stayed 1 night in October 2017

Awesome hotel with good price tag”

Hotel is very new. Very nice room. Good location (on a more peaceful part of busy pattaya). Good pools. Good children pool. Very attentive staffs. Con. We found some hair in our bathtub. It a good hair either.

Reviewed October 10, 2017

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9.6
Exceptional
Surat from Thailand
Couple
1 Bedroom Suite, 1 King, Sea view, Balcony
Stayed 1 night in September 2018

luxury place for from central pattaya”

Very nice and brand new hotel in Pattaya but a bit far from Pattaya. It's very peaceful if you like another kind of Pattaya, stay here.

Reviewed November 11, 2018

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8.8
Excellent
Patcharaporn from Thailand
Couple
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), Sofa bed
Stayed 2 nights in July 2019

2nd time and expect for more”

Single loaded corridor hotel so every room enjoys sea view with bathtub. Nice decoration and good material but badly installed so it's a bit disappointed. We've got promotion price from Thai Tiew Thai or the price is a bit too high. Breakfast was good. Staff was helpful and friendly. Swimming pool and garden are nice next to the beach. Cocktail & Mocktail need to be improved. The only thing that concerned me was the lobby. The decoration and space planning can be better.

Reviewed March 22, 2020

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10.0
Exceptional
Natthakarn from Thailand
Couple
Deluxe Balcony Seaview, Guest room, Ocean view, Balcony
Stayed 2 nights in April 2018

Best hotel of the year!”

Location is a bit far from pattaya city however it can ve compensate wtih quite atmosphere and private area. Staff are so kind and very polite. Breakfast is really good, variety of food with good quality. Really appreciate the fast response of the operation team to slove a problem.

Reviewed April 26, 2018

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10.0
Exceptional
Paul from Thailand
Couple
Deluxe Pool Access, Guest room, Poolside view, Pool access
Stayed 2 nights in November 2018

We had a wonderful experience! The resort was so well planned out. The pools were amazing”

Pros: Its a great resort! You won't be disappointed Cons: We requested a king size bed, unfortunately when you request through Agoda, it doesn't guarantee your request. This was extremely disappointing when on a anniversary vacation. We recieved two twins instead. I suggest you book through the resorts website if you have a request or preference. Overall score: 9/10

Reviewed November 12, 2018

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9.2
Exceptional
Apiwat from Thailand
Family with young children
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), Sofa bed
Stayed 1 night in March 2018

Nice staff & good facilities”

I stayed in the this resort for one night with my family. The resort is vey clean and the staff is very good. The resort is quite far away from town, however you will have the quite place to stay. The resort is very close to famous restaurant.

Reviewed March 29, 2018

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9.2
Exceptional
Pierre from Australia
Family with young children
Family Suite, Guest room, Garden view, Balcony
Stayed 2 nights in May 2018

Very nice hotel on a quiet part in Pattaya”

Nice hotel, friendly staff, quiet locaction, good facility for kids... Will definitely go back to the same hotel if we go back to pattaya next time.

Reviewed May 16, 2018

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9.2
Exceptional
Wissam from Lebanon
Family with young children
Deluxe Balcony Seaview, Guest room, Ocean view, Balcony
Stayed 2 nights in April 2018

Just awesome”

Best hotel we been to in Pattaya. Checkin staff were overworked a smile wouldn't hurt. But other than that the place is great

Reviewed May 01, 2018

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9.2
Exceptional
LEE from South Korea
Couple
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), Sofa bed
Stayed 2 nights in May 2018

Such a nice hotel”

Very kind staffs especially at the navigator desk. If I visit Pattaya again, I'll stay this hotel.

Reviewed May 20, 2018

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