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View, Royal Halong Hotel in Hạ Long
Deluxe Double Room with Sea View - Bed, Royal Halong Hotel in Hạ Long
Facilities, Royal Halong Hotel in Hạ Long
Swimming pool, Royal Halong Hotel in Hạ Long
Swimming pool, Royal Halong Hotel in Hạ Long
Fitness center, Royal Halong Hotel in Hạ Long
Fitness center, Royal Halong Hotel in Hạ Long

Removed from saved list

8.2

Excellent

469 reviews

469 reviews

View5
Breakfast3
Swimming Pool2
See map
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Bai Chay Bridge
3.1 km
Dong Thien Cung
4.7 km
Dau Go Gotto
5.1 km
Hon Ga Choi Island
6.8 km
Soi Sim Island
11.8 km
Closest landmarks
Dau Go Cave
40 m
Castaway Island
40 m
Núi Bãi Cháy
520 m
Quảng trường Mặt Trời
630 m
Bai Chay Beach
780 m

Royal Halong Hotel

Halong Street, Bai Chay Ward, Quang Ninh Province, Ha Long, Hạ Long, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Ha Long, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Inside city center

Check-in [24-hour]

Airport transfer

780 meters to the beach

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."
Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Hạ Long every 5 minutes on Agoda.com
Value for money8.1
Distance to city center0.3 Km
Location rating8.1
Nearest airportCat Bi International Airport (HPH)
Distance to airport35.5 km

Rooms available at Royal Halong Hotel

Excellent
Room comfort & quality

8.7

Deluxe Double Room with Sea View
...
  • Room size: 39 m²/420 ft²
  • Sea view
  • 1 super king bed
Enter dates to see prices
Deluxe Twin Room with Sea View
...
  • Room size: 39 m²/420 ft²
  • Sea view
  • 2 semi double beds
Enter dates to see prices
Suite with Sea View
...
  • Room size: 95 m²/1023 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Villa
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 2 semi double beds
Enter dates to see prices
Suite Double Sea view
...
  • Room size: 95 m²/1023 ft²
  • Sea view
  • 1 super king bed
Enter dates to see prices
Superior Twin Room with Hill View
...
  • Room size: 39 m²/420 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Premium Double Room
...
  • Room size: 39 m²/420 ft²
  • Mountain view
  • 1 super king bed
Enter dates to see prices
Standard Villa
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Premium Twin Room
...
  • Room size: 39 m²/420 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 39 m²/420 ft²
  • Bay view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Royal Halong Hotel offers adjoining rooms?

Royal Halong Hotel offers adjoining rooms for customers who wants to stay connected to their friends or family members with accessible doors between rooms. You can find the connecting room info by hovering over "See all room facilities" in the room selection which may be exclusive to selected numbers of room only.

What dining options are available at Royal Halong Hotel?

Start your day with Royal Halong Hotel's available cuisine and food options such as Chinese cuisine to experience what's offered at this property!

Does Royal Halong Hotel provide shuttle service for getting around?

For your convenience when traveling around the city, Royal Halong Hotel provides None right where you need it making it simple for you to get to places effortlessly.

Does Royal Halong Hotel offer spa services?

You can enjoy your stay at Royal Halong Hotel all the more by enjoying the benefits of the property's available spa services that are offered for all its guests to make your evening even better.

What kinds of facilities are offered for children at Royal Halong Hotel?

While on a trip with your family members, your kids can also discover the fun in sports and recreation facilities offered at Royal Halong Hotel such as kids pool.

When was Royal Halong Hotel built?

Royal Halong Hotel was built in 2013.

How many rooms does Royal Halong Hotel have?

Royal Halong Hotel has a total of 160 rooms.

In which languages can Royal Halong Hotel's personnel communicate?

Royal Halong Hotel can converse in 3 languages and supports popular languages such as English and Mandarin Chinese for travelers traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What do verified guests love most about Royal Halong Hotel?

Past guests that stayed at Royal Halong Hotel have given this property a rating of 8.514 for its excellent cleanliness as the main highlight for their stay.

What is the average rating that past Group travelers have given to Royal Halong Hotel?

Past group travelers that have stayed at this property have given Royal Halong Hotel an average rating of 8.3. You can check out more precise customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Royal Halong Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified hours may be charged an additional fee.

What is the closest airport to Royal Halong Hotel?

The closest airport to Royal Halong Hotel is Noi Bai International Airport, 131.0 km away.

What people love about Royal Halong Hotel

  • 10

    Exceptional
    Spaciousness

    "Such an exceptional location it is built with and huge space to roam around the hotel."

    Shreevidya

    |

    December 29, 2022

  • 8.8

    Excellent
    Location

    "The pool was massive and it was just a 20 min grab to the ferry/speedboat terminal!"

    Hannah

    |

    October 23, 2022

  • 8.8

    Excellent
    Staff 

    "Buffet breakfast was good and staff were nice."

    Emma

    |

    September 21, 2022

Property ranking|Compared to 1,037 Hạ Long properties
See all rankings
Room comfort score
8.7/10
Room size
48 sqm.
Cheapest price score
Cleanliness score
8.5/10
Better than
98
%
of Hạ Long properties
Bigger than
94
%
of Hạ Long properties
Better than
86
%
of Hạ Long properties
Better than
85
%
of Hạ Long properties
Overall rating:

8.2

Excellent
469 reviews
Cleanliness
8.5
Facilities
8.2
Location
8.1
Read all reviews >
More about Royal Halong Hotel

More about Royal Halong Hotel

Experience Luxury and Comfort at Royal Halong Hotel in Hạ Long, Vietnam

Indulge in a lavish stay at the 5.0-star Royal Halong Hotel, which offers an array of world-class facilities for a truly unforgettable experience. Enjoy the convenience of 24-hour room service, airport transfers, and shuttle services while exploring the stunning surroundings. Stay entertained with the hotel's casino, games room, and karaoke facilities, or unwind at the indoor and outdoor pools, fitness center, sauna, and steam room. For ultimate relaxation, visit the hotel's spa and salon, which offer massage services and other treatments. The hotel also features a restaurant, bar, and poolside bar, serving delectable dishes and refreshing drinks. Other amenities include Wi-Fi in public areas, car park, luggage storage, safety deposit boxes, and daily housekeeping. With its prime location, impeccable service, and luxurious facilities, Royal Halong Hotel is the perfect choice for your next vacation in Vietnam.

Luxurious Room Types at Royal Halong Hotel

Royal Halong Hotel offers a variety of luxurious room types to suit the needs of every traveler. Choose from the Deluxe Double Room with Sea View, featuring a spacious 39 square meters with 1 Super King Bed, or the Deluxe Twin Room with Sea View, also 39 square meters, but with 2 Semi Double-Beds. The Deluxe Villa, with 37 square meters and 2 Semi Double-Beds, is perfect for those seeking a more private and exclusive experience. The Premium Double Room offers 39 square meters with 1 Super King Bed, while the Premium Twin Room offers the same space with 2 Semi Double-Beds. For the ultimate indulgence, the Suite Double Sea view boasts a whopping 95 square meters with 1 Super King Bed and stunning views of the sea.

Discover the Best of Ha Long from Royal Halong Hotel

Royal Halong Hotel is located in the heart of Ha Long Bay, providing easy access to some of the city's most popular attractions. A few minutes' drive from the hotel, guests can explore the stunning Dau Go Gotto, a cave complex that boasts impressive stalactites and stalagmites. For a fun-filled day out, Sun World Ha Long Park and Dragon Park are just a short distance away, offering a range of thrilling rides and activities for all ages. Bai Chay Commercial Center is also within close proximity, making it a convenient spot for shopping and dining. Whether you're here for business or leisure, Royal Halong Hotel is the perfect base to explore the best of Ha Long.

Exceptional Service and Luxurious Facilities

Royal Halong Hotel in Hạ Long, Vietnam offers exceptional service and support that guests rave about. The staff are not only friendly but also highly professional, making guests feel welcome and well taken care of. The hotel's beautiful and luxurious design adds to the overall experience, with rooms decorated with good feng shui and providing stunning views. Guests can also enjoy the hotel's facilities such as the fitness centre, pool, and sauna, which are all well-maintained and fantastic for relaxing. Overall, guests have had an enjoyable stay and would definitely return to this exceptional hotel.

Experience a Comfortable and Memorable Stay at Royal Halong Hotel

Royal Halong Hotel in Hạ Long, Vietnam has received high praise from its guests, with an overall rating of 8.3. Visitors have particularly praised the hotel's facilities, giving it an impressive rating of 8.2. The hotel's cleanliness has also been highly rated at 8.5, making it a top choice for those who value a hygienic and well-maintained environment. Guests have also appreciated the comfort that the hotel provides, with a rating of 8.7. The staff at Royal Halong Hotel have been recognized for their exceptional performance, with a rating of 8.4. Although the food and dining options have received a rating of 7.0, the hotel's value for money has been rated at a respectable 8.1. Overall, guests have had a memorable and comfortable stay at Royal Halong Hotel and would highly recommend it to others.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Breakfast

4 mentions

Swimming Pool

3 mentions

View

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Game room
  • Garden
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast service
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Phuc Vien Restaurant
  • Cuisine: Asian, Vietnamese, Seafood
  • Menu: Buffet, A-la-carte

Location

Halong Street, Bai Chay Ward, Quang Ninh Province, Ha Long, Hạ Long, Vietnam
Excellent
Location

8.1

Airports
  • Cat Bi International Airport (HPH)
    35.5 km
Public transportation
  • Halong Train Station
    3.9 km
Hospital or clinic
  • Bệnh viện Quốc tế Hạ Long
    2.6 km
Shopping
  • Bai Chay Commercial Center
    1.9 km

What's nearby

Popular landmarks
  • Bai Chay Bridge
    3.1 km
  • Dong Thien Cung
    4.7 km
  • Dau Go Gotto
    5.1 km
  • Hon Ga Choi Island
    6.8 km
  • Soi Sim Island
    11.8 km
  • Sung Sot Cave
    13.1 km
  • Luon Caves
    15.8 km
  • Cua Van Fishing Village
    18.0 km
Nearby landmarks
  • Dau Go Cave
    40 m
  • Castaway Island
    40 m
  • Núi Bãi Cháy
    520 m
  • Quảng trường Mặt Trời
    630 m
  • Bai Chay Beach
    780 m
  • Bai Chay Tourist Wharf
    930 m
  • Sun World Ha Long Complex
    1.3 km
  • Viewing Tower
    1.4 km
  • Sun World Ha Long Park
    1.4 km
  • Ha Long Queen Cable Car
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center0.3 Km
Extras
  • Breakfast charge (unless included in room price)320000 VND
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors13
  • Number of restaurants2
  • Number of rooms 160
  • Room voltage220
  • Year property opened2013

Property announcements

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

The swimming pool is undergoing renovation and is temporarily closed. Kindly contact the property for more details

Reviews of Royal Halong Hotel from real guests

Provided by verified guests of Agoda
8.2
Cleanliness8.5
Facilities8.2
Location8.1
Room comfort and quality8.7
Service8.4
Value for money8.1
High score for Hạ Long
Rating
9+ Exceptional (63)
8-9 Excellent (31)
7-8 Very Good (34)
6-7 Good (11)
<6 Below Expectation (29)
Time of the year
Mar - May (52)
Jun - Aug (60)
Sep - Nov (29)
Dec - Feb (27)

Show reviews that mention 

Showing 168 verified guest comments
12345
10.0
Exceptional
Shreevidya from India
Couple
Deluxe Villa
Stayed 1 night in December 2022

Best Deal during Offseason”

Such an exceptional location it is built with and huge space to roam around the hotel. Friendly staff and spacious rooms.

Reviewed December 30, 2022

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10.0
Exceptional
Anh from Vietnam
Family with young children
Standard Villa
Stayed 1 night in July 2022

Good for summer trip”

Nice rooms with 5 star standard. Especially if you choose a sea view room on roof top. Delicious & fresh sea foods in the hotel's restaurant without expensive (from 200k VND /set /person). No need to go outside. A brand new outdoor bar in the garden with nice view & fresh air. So cool at night

Reviewed July 19, 2022

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8.8
Excellent
Emma from Australia
Couple
Deluxe Villa
Stayed 1 night in September 2022

Interesting ”

This is a very interesting hotel. We were happy being here but also intrigued. It’s very bling, it’s a huge hotel with different buildings everywhere, some are functional some aren’t. It smells of cigarettes everywhere and we had to get a room change. The sheets felt damp and the beds are queen with no blankets lol but was fine. The outdoor pool for me is the best!! I absolutely loved swimming in this pool. Buffet breakfast was good and staff were nice. There weren’t many ppl for such a huge facility and not sure about the location. Everything seemed quiet around the hotel. One of the best French cherry tarts I’ve probably ever had in the cake cabinet!!

Reviewed September 21, 2022

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8.8
Excellent
Hannah from United States
Group
Deluxe Villa
Stayed 2 nights in October 2022

Great Value”

My friends and I were traveling on a budget and came upon the Royal Halong Hotel! We were able to get a room for two nights for <$40/each! The pool was massive and it was just a 20 min grab to the ferry/speedboat terminal! Would stay again. The breakfast buffet was also great.

Reviewed October 23, 2022

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5.2
MAI from Vietnam
Family with young children
Deluxe Double Room with Sea View
Stayed 1 night in July 2020

Very late check-in , room with full smoke smell. The breakfast buffet also terrible”

Not worth for money.

Reviewed July 12, 2020

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3.2
Hitanshu from Papua New Guinea
Family with young children
Deluxe Villa
Stayed 3 nights in December 2022

Do not even stay here free of cost , worst property of my life .”

Property in photo and and in real life is totally different, no proper facility , water dripping from bathroom , untidy floors , no room services , stinking lobby and top of it. Photos shown on website are taken 15 years back , Like basic stopper on door is also missing ,

Reviewed December 18, 2022

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8.8
Excellent
Pia from Australia
Group
Deluxe Double Room with Sea View
Stayed 10 nights in May 2017

Lovely hotel”

Great place, I'd stay there again. Great big room, comfortable bed, cleaning staff were excellent. Great view of Halong Bay when you stay in a bay view room. People smoke everywhere in the hotel though and as a westerner I wasn't prepared for that. The food was great. A few small things kept me from giving top marks all round - carpet wasn't clean, the sofa in my room not clean. The staff by the pool very slow to give service. And - get this - if you take a beer from the mini bar and then replace it, they still charge you because all the drinks in the minibar has stickers on them, so they know if you have replaced them! Not okay for a 5 star hotel. We made a real fuss and were let off in the end, but you shouldn't have to go through all that hassle in such a nice hotel. All in all though, a great place to stay, in can absolutely recommend it.

Reviewed May 31, 2017

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9.6
Exceptional
Woongjoong from South Korea
Couple
Deluxe Double Room with Sea View
Stayed 1 night in April 2017

Excellent choice”

The room is deluxe double. It has ocean view. It is wide and clean with being maintained well. I am fully satisfied with the room. And moreover they give us free dinner buffet and breakfast. But the site of hotel is apart from the center of Ha Long tourist area.

Reviewed May 04, 2017

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8.0
Excellent
David from Sweden
Group
Deluxe Twin Room with Sea View
Stayed 3 nights in April 2016

Great hotel but a lot of construction going on. ”

Nice, clean and comfy hotel. Nice view of Ha Long Bay and pleasant facilities. Though around there is a lot of construction going on. Not that much of a disturbance when it comes to noice, just that it meant the surrounding were a bit deserted and the beach was barely accessible. Good to know is that the upcoming amusement park and tourist area is supposed to be done within two years and will probably make the hotel's location amazing. The staff was really nice and the laundry service amazing. Speaking English might not be the staff's best asset, but there were a few okey ones.

Reviewed April 13, 2016

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10.0
Exceptional
Shaheer from Australia
Solo traveler
Deluxe Double Room with Sea View
Stayed 1 night in February 2019

Exceptional”

A beautiful and luxurious hotel. Providing a good view and facilities such as fitness centre, pool and sauna to help relax. The staff are very friendly and very professional. The hotel is kept clean, and the architecture is simply magnificent. The sauna is seperate for males and females which can be good or bad depending on the guests. Our room was decorated well with good feng shui. The room service was exceptional. Everyday towels were replaced and the room rearranged. Overall, very pleased with the stay and would definitely stay again.

Reviewed February 04, 2019

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8.8
Excellent
Alexandra
Group
Deluxe Double Room with Sea View
Stayed 3 nights in October 2017

Good Service, good hotel”

We were very satisfied with our stay. The price-performance ratio was good. The rooms were very clean, the service was excellent. But I am not sure, If this is a 5* hotel. Little suggestions: The TV channels definitely should be updated. There are no useful channels for foreigners. Apart from that everything was ok.

Reviewed November 07, 2017

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10.0
Exceptional
jonathan from Australia
Couple
Stayed 1 night in April 2014

Deinitely in my top 10 hotels!”

Beautiful well appointed and spacious room, lovely food and true 5 star feeling.

Very rarely do I find a hotel in Asia with no faults. This was as good as it gets. The design of the hotel exterior is distinctively plain and looks about 10 years old. Don't be fooled, once you step inside you enter a 5 star luxury hotel and everything is just as you would hope for. Loved the room, lobby and ambience was excellent, staff spoke very good English, in house restaurant was lovely and breakfast was a great international spread.

Reviewed April 15, 2014

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8.0
Excellent
Manfred from Thailand
Couple
Stayed 2 nights in April 2014

Luxury hotel with international standard”

location, luxus, seaview

Our stay was really comfortable. Beautiful equipped rooms and Lobby. The "all-day" restaurant - the only one in this big hotel - offered a great Vietnamese or chinese breakfast, but during the day nobody was as staff and as guests inside. Hotel staff mostly not speak and understand English, even "restaurant" or "hungry" or "we want to eat" was not understandable by the staff. Only some person at receiption understood English. The entrance into the Casino was not accepted for my wife (she is Thai, but looked as a Vietnamese). On our request, why she could not go in, the staff did not understand us, but still let her not come in with me. The indoor pool, Spa and Gym was not finished yet, that complete area and floor was under construction. Most tourists in this Hotel are from China, Korea or Taiwan, so it is a good stay for tourists from that countries. Not to recommend for European tourists. Also there was no international food available. For international food was necessary to go by taxi or to walk about 1 km from the hotel.

Reviewed April 21, 2014

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7.7
Very good
John from Australia
Couple
Stayed 2 nights in April 2014

A nice view of the bay..”

Spacious and well decorated rooms - great view of the harbour

Arriving our driver said - "5 Star Hotel" - quite Chinese modern decorative style lobby - the room excellent -great view of the bay - and brilliant bathrooms - quality bedding and towels. The hotel indoor pool was closed for major renovation as were many areas - like coffee shop and lobby bar, the hotel is a casino - so MANY tourist coaches bringing Chinese 'punters' in and out of the property.. They didn't stay at the hotel. NO guests - checked the restaurant-twice NOBODY. Got taxi to Novotel close by drink and evening meals - recommended.

Reviewed April 28, 2014

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7.0
Very good
Tina from Denmark
Family with teens
Stayed 2 nights in April 2015

A lot of construction work going on”

Big clean rooms. Indoor pool

Disapointing. Not much to do for the kids (11 and 12) and a lot of construction work next to hotel and the entire Halong beach front. The staff was friendly and spoke ok English. Very big Casino but we did not try it. (Western) Breakfast was not very nice.

Reviewed April 18, 2015

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9.2
Exceptional
KAVITA from Singapore
Family with teens
Deluxe Twin Room with Sea View
Stayed 1 night in December 2017

Exceptional”

Awesome hotel. Very grand lobby. Friendly and helpful staff. Awesome huge room with huge comfy beds. Very comfortable. Awesome breakfast. Not many shops around.

Reviewed December 12, 2017

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8.0
Excellent
Wah from Hong Kong SAR, China
Couple
Deluxe Double Room with Sea View
Stayed 5 nights in August 2018

Very good”

5 stars hotel in less developed Asia country sense. Big gold plated lobby catering for old Chinese mentality customers. No western bar, you should go to Novoltel 5 minutes down the road. Breakfast is huge and great except western cooked dishes like beacon and sausage. Central to all restaurants and shops . Someone will speak good English to understand you eventually though it might take one or two change but it is understandable when one pays less than half for Hyatt, Inter Continental etc

Reviewed September 09, 2018

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7.0
Very good
Anh from Vietnam
Group
Stayed 1 night in April 2014

Centrally located. Bad breakfast. ”

Near the sea and the boat wharf. Good view of the bay.

In general the hotel is OK, but it's certainly less than the international standard one would expect for this price. It's more for tour. Novotel nearby is a better choice when it comes to service and breakfast.

Reviewed May 04, 2014

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9.3
Exceptional
Ivan from United States
Couple
Stayed 1 night in June 2014

Very attentive personnell, excellent facilities,”

Attentiveness, value for money, location, brakfast, rooom

Very pleasant. However air conditioner was switch to on at arrival and thereafter did mot work properly. Upon notification they inmediately provided another room and helped us with the move

Reviewed June 26, 2014

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10.0
Exceptional
Shaheer from Australia
Couple
Premium Double Room
Stayed 2 nights in January 2019

Exceptional”

Beautiful htel. Very luxury. Swimming pool, fitness centre and sauna were fantastic. The view was exceptional. The service and support was great. Friendly staff. Enjoyable stay.

Reviewed February 03, 2019

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