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Royal Heritage Pavilion Jomtien Hotel
Royal Heritage Pavilion Jomtien Hotel
Royal Heritage Pavilion Jomtien Hotel
Royal Heritage Pavilion Jomtien Hotel
Royal Heritage Pavilion Jomtien Hotel
Royal Heritage Pavilion Jomtien Hotel
Royal Heritage Pavilion Jomtien Hotel

Removed from saved list

7.2

Very good

1,010 reviews

1,010 reviews

Beach12
Breakfast11
Housekeeping11
See map

7.8

Very good

Location rating score

Very good location - 20 meters to the beach
Popular landmarks
Jomtien Beach 20 m
Pattaya Floating Market 1.9 km
Million Years Stone Park & Pattaya Crocodile Farm 4.7 km
Big Buddha Temple 5.0 km
Pattaya Beach 6.0 km
Walking Street Pattaya 6.1 km
Central Festival Pattaya Beach 6.8 km
Beach Rd 7.2 km
The Sanctuary Of Truth 11.0 km
Koh Lan 13.2 km
Nearby landmarks
Jomtien Beach 20 m
Era Cuisine 450 m
Pattaya Park Tower 500 m
Jomtien Fishing Park 730 m
Jungle Bungy Jump 1.1 km
Pattaya Villa 1.2 km
Pattaya Dental Care (Jomtien) 1.4 km
Herb Garden Pattaya 1.4 km
Tiger Park Pattaya 1.5 km
Jurassic Garden 1.8 km

Royal Heritage Pavilion Jomtien Hotel

246/91 M.12 Jomtien Beach Rd, (Between Soi 15 -16), Jomtien Beach, Pattaya, Thailand, 20160 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Jomtien Beach part of Pattaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Walking Street Pattaya. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

20 meters to Jomtien Beach

Airport transfer

Excellent breakfast

20 meters to the beach

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment

Facilities

Airport transfer

Free Wi-Fi in all rooms!

Front desk [24-hour]

Cash withdrawal

Fitness center

Swimming pool [outdoor]

Beachfront

Golf course [on-site]

Your dates are popular among travelersPopular destination! Properties in Pattaya are being booked every minute!
Value for money7.0
Distance to city center0.5 km
Location rating7.8
Nearest airportU-Tapao International Airport (UTP)
Distance to airport25.0 km

Rooms available at Royal Heritage Pavilion Jomtien Hotel

Superior Pool Access
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Luxury Suite
...
  • Room size: 42 m²/452 ft²
  • Partial sea view
  • 1 double bed
Enter dates to see prices
Superior Seaview Double or Twin Room with Balcony
...
  • Room size: 35 m²/377 ft²
  • Partial sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior - Paradise Zone
...
  • Room size: 35 m²/377 ft²
  • Partial sea view
  • 1 queen bed
Enter dates to see prices
Luxury Suite with Pool Access
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Superior Double or Twin Room with Sea View
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Suite - Beach Front
...
  • Room size: 45 m²/484 ft²
  • Beach view
  • 1 double bed
Enter dates to see prices
2 Bedroom Suite
...
  • Room size: 58 m²/624 ft²
  • Partial ocean view
  • 2 double beds
Enter dates to see prices
Superior Sky Beach Double Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Suite Pool
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Royal Heritage Pavilion Jomtien Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Royal Heritage Pavilion Jomtien Hotel?

Royal Heritage Pavilion Jomtien Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2000 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. Parking is available for a fee of 500 THB per day. If you're looking for an easy way to get around Pattaya with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Royal Heritage Pavilion Jomtien Hotel?

There's an additional charge of 350 THB for adults and 350 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Royal Heritage Pavilion Jomtien Hotel?

Royal Heritage Pavilion Jomtien Hotel features an on-site restaurant for your dining convenience.

Can special events be hosted at Royal Heritage Pavilion Jomtien Hotel?

Your special occasion or event can be hosted at the Royal Heritage Pavilion Jomtien Hotel's venue. You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Royal Heritage Pavilion Jomtien Hotel. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated.

Can business events be hosted at Royal Heritage Pavilion Jomtien Hotel?

On-site venues and convenient event services make Royal Heritage Pavilion Jomtien Hotel an ideal choice for hosting seminars. The venue available at the hotel can accommodate up to 300 people. Free Wi-Fi is available to help your business event or meeting a successful one.

What restaurants are nearby Royal Heritage Pavilion Jomtien Hotel?

Restaurants including Surf Kitchen, Sense of the Sea and Sketchbook Art Cafe are popular in Royal Heritage Pavilion Jomtien Hotel’s neighborhood which is known as Jomtien Beach.

What popular shopping places are close to Royal Heritage Pavilion Jomtien Hotel?

Located in the Jomtien Beach area, Royal Heritage Pavilion Jomtien Hotel is close to great shopping choices like Pattaya Floating Market and Jomtien Beach Night Market.

What are popular attractions near Royal Heritage Pavilion Jomtien Hotel?

Guests at Royal Heritage Pavilion Jomtien Hotel can easily visit Pattaya Park Tower, Tiger Park Pattaya and Herb Garden Pattaya located in the Jomtien Beach area.

What popular beaches are close to Royal Heritage Pavilion Jomtien Hotel?

Guests at Royal Heritage Pavilion Jomtien Hotel can easily visit Jomtien Beach in the Jomtien Beach area.

What popular natural sightseeing spots are close to Royal Heritage Pavilion Jomtien Hotel?

Royal Heritage Pavilion Jomtien Hotel is located in the Jomtien Beach area, which is famous for natural sightseeing destinations such as Jomtien Fishing Park and Wonder Farm.

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Explore the neighborhood

What people love about Royal Heritage Pavilion Jomtien Hotel

  • 10

    Exceptional
    Staff 

    "Round lovely Hotel with excellent Staff I’m going back!"

    Steve

    |

    November 13, 2022

  • 8.8

    Excellent
    Staff 

    "Great Hotel opposite the beach, breakfast OK,much better when it's a buffet, nice pools and staff were very helpful and friendly."

    Mark

    |

    January 10, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Very clean hotel, only stayed for one night but really happy i stayed here."

    Anthony

    |

    July 2, 2020

Property ranking|Compared to 4,081 Pattaya properties
See all rankings
Room size
45 sqm.
Room comfort score
7.1/10
Cheapest price score
Location score
7.8/10
Bigger than
92
%
of Pattaya properties
Better than
91
%
of Pattaya properties
Better than
90
%
of Pattaya properties
Better than
86
%
of Pattaya properties
Overall rating:

7.2

Very good
1,010 reviews
Cleanliness
7.4
Facilities
6.9
Location
7.8
Read all reviews >
More about Royal Heritage Pavilion Jomtien Hotel

More about Royal Heritage Pavilion Jomtien Hotel

Royal Heritage Pavilion Jomtien Hotel

Make everyday special with all that Pattaya has to offer with a stay at Royal Heritage Pavilion Jomtien Hotel.
At Royal Heritage Pavilion Jomtien Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Pattaya is made even more convenient with the taxi services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Royal Heritage Pavilion Jomtien Hotel.
All rooms at Royal Heritage Pavilion Jomtien Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Royal Heritage Pavilion Jomtien Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
Enjoy the countless activities offered at Royal Heritage Pavilion Jomtien Hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Don't miss out on all that Pattaya has to offer! Be sure to stop by The Sanctuary Of Truth located 10.9 km away, one of the most famous of all local landmarks. Chill out in the beach or just watch the waves on warm days at Pattaya Beach located 6.5 km away.


Reasons to stay here

Find rooms here that are cheaper than 94% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 90% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 90% of other accommodations in Pattaya.

Amenities and facilities
Good
Facilities

6.9

Most talked about facilities

Breakfast

28 mentions

Beach

12 mentions

Swimming Pool

11 mentions

Housekeeping

6 mentions

Languages spoken

  • English
  • Thai

Outdoor

  • Beachfront

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Closet
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shared bathroom
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Continental
Restaurants on site

Siam Restaurant

  • Cuisine: Chinese, International, Thai
  • Menu: Buffet, A-la-carte
Location
246/91 M.12 Jomtien Beach Rd, (Between Soi 15 -16), Jomtien Beach, Pattaya, Thailand, 20160
Very good
Location

7.8

Airports

  • U-Tapao International Airport (UTP)
    25.0 km
  • Suvarnabhumi Airport (BKK)
    92.0 km

Public transportation

  • Pattaya South
    4.1 km
  • Huai Khwang
    6.4 km

Hospital or clinic

  • Pattaya Dental Care (Jomtien)
    1.4 km

Shopping

  • Pattaya Floating Market
    1.9 km

Convenience store

  • 7 Eleven
    300 m

Cash withdrawal

  • ATM
    520 m
What's nearby

Popular landmarks

  • Jomtien Beach
    20 m
  • Pattaya Floating Market
    1.9 km
  • Million Years Stone Park & Pattaya Crocodile Farm
    4.7 km
  • Big Buddha Temple
    5.0 km
  • Pattaya Beach
    6.0 km
  • Walking Street Pattaya
    6.1 km
  • Central Festival Pattaya Beach
    6.8 km
  • Beach Rd
    7.2 km
  • The Sanctuary Of Truth
    11.0 km
  • Koh Lan
    13.2 km

Nearby landmarks

  • Jomtien Beach
    20 m
  • Era Cuisine
    450 m
  • Pattaya Park Tower
    500 m
  • Jomtien Fishing Park
    730 m
  • Jungle Bungy Jump
    1.1 km
  • Pattaya Villa
    1.2 km
  • Pattaya Dental Care (Jomtien)
    1.4 km
  • Herb Garden Pattaya
    1.4 km
  • Tiger Park Pattaya
    1.5 km
  • Jurassic Garden
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • The property requires a refundable security deposit of 1,000 THB upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:59
  • Check-out from07:30
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee2000 THB
  • Distance from city center0.5 km
  • Travel time to airport (minutes)120

Extras

  • Breakfast charge (unless included in room price)350 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Number of bars/lounges0
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 79
  • Room voltage220
  • Year property opened2014

Parking

  • Daily parking fee500 THB

Reviews of Royal Heritage Pavilion Jomtien Hotel from real guests

Provided by verified guests of Agoda
7.2
/
10
Cleanliness7.4
Facilities6.9
Location7.8
Room comfort and quality7.1
Service7.4
Value for money7.0
High score for Pattaya
Rating
9+ Exceptional (109)
8-9 Excellent (94)
7-8 Very Good (139)
6-7 Good (92)
<6 Below Expectation (180)
Time of the year
Mar - May (163)
Jun - Aug (160)
Sep - Nov (121)
Dec - Feb (170)
All guests (1,010)
All room types
All languages

Show reviews that mention 

Showing 614 verified guest comments
12345
9.6
Exceptional
Anthony from Ireland
Solo traveler
Superior Seaview Double or Twin Room with Balcony
Stayed 2 nights in March 2020

Great Getaway”

Very clean hotel, only stayed for one night but really happy i stayed here. The staff are friendly and will give you towels to go to the beach across the road. 2 nice swimming pools onsite. Highly recommend.

Reviewed July 02, 2020

See room deals

Dear Sir Valued Guest, Thank you for staying with us, and your lovely review that makes all of our staffs' heart are happier and the best encouragement. Hope you will come and visit our place as soon as possible. And please recommend our place to your friends and family to visit our lovely places. Best Regards, Reservation Department

Responded August 15, 2022
Royal Heritage Pavilion Jomtien Hotel
9.2
Exceptional
HARI from Saudi Arabia
Couple
Superior - Paradise Zone
Stayed 4 nights in March 2020

Pretty experience”

Really enjoyed the location. Hotel management maintained mentioned amenities well and staff were very friendly & kind. Maintained good cleanliness and location was very nearer to beach so had a great time. It's Worthy for the money i spent on this.

Reviewed March 10, 2020

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Dear Sir Valued Guest, Thank you for staying with us, and your lovely review that makes all of our staffs' heart are happier and the best encouragement. We apologize for any inconvenience caused. Hope you will come and visit our place as soon as possible. And please recommend our place to your friends and family to visit our lovely places. Best Regards, Reservation Department

Responded August 15, 2022
Royal Heritage Pavilion Jomtien Hotel
9.6
Exceptional
Keith from Thailand
Couple
Superior Seaview Double or Twin Room with Balcony
Stayed 7 nights in February 2019

Exceptional”

Good choice of Asian food for breakfast, some additional Western options would be nice.

Reviewed February 15, 2019

See room deals

Dear Sir Valued Guest, Thank you for staying with us, and your lovely review that makes all of our staffs' heart are happier and the best encouragement. Hope you will come and visit our place as soon as possible. And please recommend our place to your friends and family to visit our lovely places. Best Regards, Reservation Department

Responded August 16, 2022
Royal Heritage Pavilion Jomtien Hotel
8.8
Excellent
Mark from United Kingdom
Couple
Superior Seaview Double or Twin Room with Balcony
Stayed 1 night in January 2022

Lovely Staff ”

Great Hotel opposite the beach, breakfast OK,much better when it's a buffet, nice pools and staff were very helpful and friendly.

Reviewed January 10, 2022

See room deals

Dear Sir Valued Guest, Thank you for the lovely review that makes all of our staffs' heart are happier and the best encouragement. Hope you will come and visit our place as soon as possible. And please recommend our place to your friends and family to visit our lovely places. Reservation Department

Responded August 15, 2022
Royal Heritage Pavilion Jomtien Hotel
8.0
Excellent
Jarupun from Thailand
Solo traveler
Superior Pool Access
Stayed 1 night in October 2019

Pool access room is suitable for family trip more than solo travel or couple”

Pool is suitable for child more than adult because it about 100 cm. If you are family that find room near the pool for kid this is suitable but if you find room for couple or solo and access pool may be is not suitable for you anyway hotel have another pool on ground floor

Reviewed October 14, 2019

See room deals

Dear Valued guests, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our staff service and ongoing upgrades. Apologized for any inconvenience caused. We look forward to seeing you on your next trip. And please recommend your friends and family will visit our lovely place. Best Regards, Reservation Department

Responded August 16, 2022
Royal Heritage Pavilion Jomtien Hotel
8.0
Excellent
Karl from United Kingdom
Family with young children
Superior Seaview Double or Twin Room with Balcony
Stayed 4 nights in January 2020

Slightly old but pleasant place, kind staff”

Comfortable bed, nice pools. Breakfast had lots of choice though nothing brilliant No baby cot but staff very friendly and helpful

Reviewed February 05, 2020

See room deals

Dear Sir Valued Guest, Thank you for staying with us, and your lovely review that makes all of our staffs' heart are happier and the best encouragement. We apologize for any inconvenience caused. Hope you will come and visit our place as soon as possible. And please recommend our place to your friends and family to visit our lovely places. Best Regards, Reservation Department

Responded August 15, 2022
Royal Heritage Pavilion Jomtien Hotel
8.4
Excellent
Kuldeep from Thailand
Couple
Superior - Paradise Zone
Stayed 5 nights in January 2020

Training”

The reception staff needs training. English poor, lack skills for prompt action.

Reviewed March 12, 2020

See room deals

Dear Sir Valued Guest, Thank you for staying with us, and your lovely review that makes all of our staffs' heart are happier and the best encouragement. We apologize for any inconvenience caused. Hope you will come and visit our place as soon as possible. And please recommend our place to your friends and family to visit our lovely places. Best Regards, Reservation Department

Responded August 15, 2022
Royal Heritage Pavilion Jomtien Hotel
7.2
Very good
Mohammad from Jordan
Family with teens
Superior - Paradise Zone
Stayed 3 nights in January 2019

Good location, no flexibility ”

The location was great, quiet big rooms, clean, but the breakfast buffet was a pain, as a Muslim family we could only eat bread mini packs of butter with HALAL Logo, fruits and omelet. Which was frustrating to all of us. So my advice for Muslims don’t take the breakfast with the package, buy your breakfast from Tesco or 711 shops with Halal logo Reception and hotel personal have Very very little flexibility, couldn’t give a late checkout!! Couldn’t fix us with two separate beds, couldn’t do any improvement on our breakfast although we asked for it, they do speak English but difficult to communicate with.

Reviewed January 27, 2019

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Dear Sir Valued Guest, Thank you for staying with us, and your lovely review that makes all of our staffs' heart are happier and the best encouragement. We apologize for any inconvenience caused. Hope you will come and visit our place as soon as possible. And please recommend our place to your friends and family to visit our lovely places. Best Regards, Reservation Department

Responded August 16, 2022
Royal Heritage Pavilion Jomtien Hotel
7.6
Very good
Andreas from Sweden
Couple
Superior Seaview Double or Twin Room with Balcony
Stayed 3 nights in May 2019

Great value for money ”

This was extremely good value for money. I wish we had felt some more love and good energy in the place but we liked it anyway in a way . Thank you

Reviewed November 06, 2019

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Dear Valued guests, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our staff service and ongoing upgrades. Apologized for any inconvenience caused. We look forward to seeing you on your next trip. And please recommend your friends and family will visit our lovely place. Best Regards, Reservation Department

Responded August 16, 2022
Royal Heritage Pavilion Jomtien Hotel
7.2
Very good
Michael from United Kingdom
Couple
Superior Seaview Double or Twin Room with Balcony
Stayed 3 nights in July 2019

Nothing bad nothing great. ”

The hotel was clean and located at the quietest end of Jomtien beach. The in room facilities were a bit lacking. Kettle but no complimentary tea. Towels very small. Bed very hard. Limited coat hangers. Nothing was bad but noting was great. For the price we paid you could get much nicer.

Reviewed July 16, 2019

See room deals

Dear Valued guests, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our staff service and ongoing upgrades. Apologized for any inconvenience caused. We look forward to seeing you on your next trip. And please recommend your friends and family will visit our lovely place. Best Regards, Reservation Department

Responded August 16, 2022
Royal Heritage Pavilion Jomtien Hotel
7.2
Very good
Oliver from United Kingdom
Couple
Superior - Paradise Zone
Stayed 11 nights in January 2019

not the best”

great staff but one handbag gone missing. BREAKFAST FOOD IS QUALITY HOLIDAY SPOILT BY THEFT OF BAG. RECOMMEND AS A WAY TO BE ON THE BEACH AND COMFORTABLE

Reviewed January 23, 2019

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Dear Sir Valued Guest, Thank you for staying with us, and your lovely review that makes all of our staffs' heart are happier and the best encouragement. We apologize for any inconvenience caused. Hope you will come and visit our place as soon as possible. And please recommend our place to your friends and family to visit our lovely places. Best Regards, Reservation Department

Responded August 16, 2022
Royal Heritage Pavilion Jomtien Hotel
6.4
Good
Nelly
Couple
Superior - Paradise Zone
Stayed 8 nights in January 2019

It’s not clean”

We book the hotel for 9 days and after 4 nights we change the hotel,even if we lost the money and we go to another hotel.The room are not clean,i give 2stars for this hotel.Under our bed was extremely dirty,my man starrt to have a very bad allergy because the room was not clean.The bed was soo hard,and was very noisy,we couldn’t sleep well,,we was in the 9 floor!!!The breakfast was really bad,we try to eat,but u cannot eat that food,the fruit was not fresh.The staff was very nice and friendly,this was the only reason why we stayed there 4 days!i don’t recommend this hotel!!!

Reviewed February 04, 2019

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Dear Valued guests, Thank you for taking the time to review our property, your comments are very much valued. We apologize for any inconvenience caused. We will improve your review. Hope you will come and visit our place again. Best Regards, Reservation Department

Responded August 16, 2022
Royal Heritage Pavilion Jomtien Hotel
6.8
Good
chatanon from Thailand
Business traveler
Superior Seaview Double or Twin Room with Balcony
Stayed 1 night in March 2019

Good location & cleanness”

Hotel is located in beach front and cleanness but breakfast’s taste and quality is quite poor. Much improve. Shower tub is also much fixed in hurry. Beause water leaks in to the room. Disappointed to stay.

Reviewed March 22, 2019

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Dear Valued guests, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made. If it is convenient, we would like to discuss your experience further, so that we might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Reservation Department

Responded August 16, 2022
Royal Heritage Pavilion Jomtien Hotel
7.2
Very good
Surapong from Thailand
Solo traveler
Superior Seaview Double or Twin Room with Balcony
Stayed 1 night in October 2019

Location is great, walk opposite the road to the beach”

Hotel has nice small pool, some parking lots

Reviewed November 22, 2019

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Dear Valued guests, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our staff service and ongoing upgrades. We look forward to seeing you on your next trip. And please recommend your friends and family will visit our lovely place. Best Regards, Reservation Department

Responded August 16, 2022
Royal Heritage Pavilion Jomtien Hotel
6.4
Good
Giuseppe from Italy
Solo traveler
Superior - Paradise Zone
Stayed 1 night in January 2020

Great locatio, n good facilities and poor support from staff”

I was amazed at the lack of management in this hotel. Reception staff are more interested in their phones than in attending visitors needs. I have been many times in Thailand and always appreciated the kindness and support from hotel staff, in particular the receptionists, This is the first time that I have to report a unwelcoming attitude. I was tolod that there is no Manager to refer to and seemed to be a good hotel with no sense of supervision. Even the staff who would take care of luggage were more interested in their cellphones than be available to the customer needs.

Reviewed January 09, 2020

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Dear Valued guests, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our staff service and ongoing upgrades. Apologized for any inconvenience caused. We look forward to seeing you on your next trip. And please recommend your friends and family will visit our lovely place. Best Regards, Reservation Department

Responded August 16, 2022
Royal Heritage Pavilion Jomtien Hotel
6.8
Good
Prae from Thailand
Couple
Superior Seaview Double or Twin Room with Balcony
Stayed 2 nights in July 2020

Average Hotel”

Very average and simple hotel. Nothing special much and nothing will amaze you from the room, food to staff. Nothing to complain and nothing to compliment except a great location.

Reviewed October 22, 2020

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Dear Valued guests, Thank you for taking the time to review our property. Hope you will come and visit our place again. And Recommend your friends and family will visit our lovely place. Best Regards, Reservation Department

Responded August 15, 2022
Royal Heritage Pavilion Jomtien Hotel
6.4
Good
Chatchavan from Thailand
Couple
Superior Seaview Double or Twin Room with Balcony
Stayed 2 nights in May 2019

It’s Ok.”

Long check-in Q with no Air condition in lobby area...So hot. The room is Ok. Breakfast is not Ok. It’s seem low quality of material they used, so we didn’t have breakfast on the second day. The Bellboy very diligent and very good service.

Reviewed May 21, 2019

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Dear Valued guests, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our staff service and ongoing upgrades. Apologized for any inconvenience caused. We look forward to seeing you on your next trip. And please recommend your friends and family will visit our lovely place. Best Regards, Reservation Department

Responded August 16, 2022
Royal Heritage Pavilion Jomtien Hotel
6.4
Good
Sirasa from Thailand
Family with young children
Suite - Special Offer
Stayed 2 nights in July 2020

Good location. Right at the beach. Big room. ”

Convenient location. Few steps walking across to beach. Breakfast needs to improve.

Reviewed July 30, 2020

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Dear Sir Valued Guest, Thank you for staying with us, and your lovely review that makes all of our staffs' heart are happier and the best encouragement. We apologize for any inconvenience caused. Hope you will come and visit our place as soon as possible. And please recommend our place to your friends and family to visit our lovely places. Best Regards, Reservation Department

Responded August 15, 2022
Royal Heritage Pavilion Jomtien Hotel
5.6
Elina from Russia
Couple
Superior Seaview Double or Twin Room with Balcony
Stayed 21 nights in October 2019

Above average”

заточен под китайцев перевалочный отель

Reviewed November 02, 2019

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Dear Valued guests, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our staff service and ongoing upgrades. Apologized for any inconvenience caused. We look forward to seeing you on your next trip. And please recommend your friends and family will visit our lovely place. Best Regards, Reservation Department

Responded August 16, 2022
Royal Heritage Pavilion Jomtien Hotel
4.8
Johannes from Netherlands
Solo traveler
Superior Seaview Double or Twin Room with Balcony
Stayed 2 nights in May 2019

Acceptable”

The staff needs a training how to threat a costumer in the polite way

Reviewed May 21, 2019

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Dear Valued guests, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our staff service and ongoing upgrades. Apologized for any inconvenience caused. We look forward to seeing you on your next trip. And please recommend your friends and family will visit our lovely place. Best Regards, Reservation Department

Responded August 16, 2022
Royal Heritage Pavilion Jomtien Hotel
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