Shangri-La Hangzhou

5 stars out of 5
78 Beishan Road, West Lake District - West Lake Scenic Area, Hangzhou, China, 310007 - See map

Highlights

560 meters to Gu Shan (Solitary Hill)

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Restaurant

Bar

Yoga room

Your dates are popular among travelersUsers are booking a place in Hangzhou every 5 minutes on Agoda.com
Location 9.0
Cleanliness 8.2
Service 8.2
Room comfort and quality 8.0

Based on 4,468 verified reviews

Location

9.0

Cleanliness

8.2

Service

8.2

Room comfort and qua...

8.0

Value for money

7.6

Facilities

7.4

See map

9.0Exceptional

Location rating score

Exceptional location - 2.17 kilometers from city center
Parking
FREE
Popular landmarks
Gu Shan (Solitary Hill)
550 m
Ping Hu Qiu Yue
1.2 km
West Lake
1.7 km
West Lake Colored Port View Fish Garden
2.4 km
Leifeng Pagoda
2.7 km
Closest landmarks
Yue Fei Mausoleum (Tomb of Yuefei)
20 m
Qiu Jin's Tomb
260 m
Hangzhou China Science Museum of Printing
270 m
Xiling Seal Art Society
410 m
Ruan Gong Islet
430 m

Good to know

Value for money7.6
Distance to city center3 km
Location rating9.0
Nearest airportHangzhou Xiaoshan International Airport (HGH)
Distance to airport28.3 km

Rooms available at Shangri-La Hangzhou

Very good
Room comfort & quality

8

West Wing Horizon Lakeside Gardenview King
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 king bed
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Executive Suite
...
  • Room size: 72 m²/775 ft²
  • Balcony/terrace
  • 1 king bed
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Cute Family Room
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Horizon Lakeside Twin Bed Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 single beds
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2-bed Room With Mountain View
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds
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West Wing Executive Suite
...
  • Room size: 72 m²/775 ft²
  • Garden view
  • 1 double bed
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West Wing Hillview King
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 1 king bed
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Queen Room with Mountain View
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 king bed
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Family-friendly Suite
...
  • Room size: 72 m²/775 ft²
  • Balcony/terrace
  • 1 bunk bed
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Lakeside Twin Bed Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Shangri-La Hangzhou offers connecting/adjoining rooms?

Shangri-La Hangzhou offers adjoining rooms for customers who wants to stay connected to their friends or loved ones with accessible doors between rooms. You can find the connecting room info by hovering over "See all room facilities" in the room selection which may be limited to certain types of room only.

Does Shangri-La Hangzhou offer shuttle service for getting around?

For your ease of travel around the city, Shangri-La Hangzhou offers shuttle service right where you need it making it easy for you to get to places smoothly.

What kind of non-water sports and outdoor activities are accessible at Shangri-La Hangzhou?

Shangri-La Hangzhou features a wide variety of non-water sport and outdoor activities such as bicycle rental, hiking trails, and tennis courts for you to benefit from while staying here.

Does Shangri-La Hangzhou have a fitness center?

Absolutely! Shangri-La Hangzhou features fitness center that is fittingly located on site, catering to your active needs to stay in condition while on holiday retreat. For more details, please contact the property for more information.

Does Shangri-La Hangzhou offer dry cleaning services?

Yes! Shangri-La Hangzhou offers dry cleaning service that is accessible all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

How many rooms does Shangri-La Hangzhou have?

Shangri-La Hangzhou has a total of 212 rooms.

In which languages can Shangri-La Hangzhou's employees communicate?

Shangri-La Hangzhou can converse in 3 languages and supports widely used languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the average rating that verified Solo travelers' have given to Shangri-La Hangzhou?

Verified solo travelers that have stayed at this property have given Shangri-La Hangzhou an average rating of 7.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Shangri-La Hangzhou?

Verified families with older children that have stayed at this property have given Shangri-La Hangzhou an average rating of 8.3. You can look up more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Shangri-La Hangzhou?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated periods may be charged an additional fee.

More about Shangri-La Hangzhou

More about Shangri-La Hangzhou

Experience Luxury and Tranquility at Shangri-La Hangzhou

Welcome to Shangri-La Hangzhou, a luxurious 5-star hotel nestled in the heart of Hangzhou, China. With its stunning architecture, impeccable service, and breathtaking views, this hotel offers an unforgettable experience for both business and leisure travelers. As you step into the grand lobby of Shangri-La Hangzhou, you will be greeted by the warm and friendly staff, ready to cater to your every need. Check-in begins at 02:00 PM, allowing you to settle in and start your stay in comfort. The hotel's convenient location ensures that you can easily access the city's attractions, with the city center just 3 kilometers away and the airport a short 40-minute drive. Built in 1984 and last renovated in 2007, Shangri-La Hangzhou boasts a total of 212 elegantly appointed rooms. Each room is designed with utmost care and attention to detail, offering a tranquil oasis for relaxation. Whether you choose a deluxe room or a luxurious suite, you can expect a comfortable and stylish retreat. The hotel's commitment to excellence is evident in every aspect, from the plush furnishings to the modern amenities provided. Please note that Shangri-La Hangzhou has a child policy in place. While children are welcome to stay at the hotel, there may be additional charges applicable. The hotel staff will be happy to assist you with any inquiries or arrangements to ensure a pleasant stay for your entire family. When it's time to bid farewell to this enchanting hotel, check-out is until 12:00 PM, allowing you to make the most of your stay. Whether you're here for business or leisure, Shangri-La Hangzhou promises an unforgettable experience of luxury, tranquility, and impeccable service. Book your stay now and indulge in the ultimate retreat in Hangzhou, China.

Unforgettable Entertainment Facilities at Shangri-La Hangzhou

Indulge in a world of entertainment and relaxation at Shangri-La Hangzhou, where a wide range of facilities await to enhance your stay. From vibrant shops to a tranquil garden, this hotel offers something for everyone. Step into the bustling shops within the hotel premises and discover a variety of unique souvenirs and gifts to take home. Whether you're looking for a stylish fashion item or a traditional Chinese artwork, you'll find it all here. For those seeking a moment of tranquility, the hot tub, sauna, and steam room provide the perfect escape. Unwind and rejuvenate your senses in these luxurious facilities, allowing the stresses of the day to melt away. The hotel's lush garden is a true oasis, offering a peaceful retreat amidst the city's hustle and bustle. Take a leisurely stroll, find a quiet spot to read a book, or simply enjoy the serene surroundings. With all these entertainment facilities, Shangri-La Hangzhou ensures that every moment of your stay is filled with delight and relaxation.

Stay Active and Energized at Shangri-La Hangzhou's Sports Facilities

At Shangri-La Hangzhou, we believe in providing our guests with a holistic experience that caters to their physical well-being as well. With an array of top-notch sports facilities, you can stay active and energized throughout your stay. Take a dip in our indoor pool, where you can enjoy a refreshing swim regardless of the weather outside. Our fitness center is fully equipped with state-of-the-art equipment, allowing you to maintain your fitness routine even while traveling. If you're a tennis enthusiast, you'll be delighted to know that we have well-maintained tennis courts where you can engage in friendly matches or practice your skills. For those who prefer outdoor activities, Shangri-La Hangzhou offers hiking trails that wind through the picturesque surroundings, allowing you to connect with nature while getting your heart rate up. And if you're looking to find your inner peace, our yoga room provides a serene space for you to practice your asanas and find balance amidst your travels. Whether you're a fitness enthusiast or simply looking to stay active during your stay, Shangri-La Hangzhou's sports facilities are designed to meet your needs and elevate your experience. So go ahead, indulge in a game of tennis, take a refreshing swim, or embark on a scenic hike - the choice is yours at Shangri-La Hangzhou.

Convenience Facilities at Shangri-La Hangzhou

At Shangri-La Hangzhou, guests can enjoy a wide range of convenience facilities designed to enhance their stay. With 24-hour room service, guests can indulge in delicious meals and snacks at any time of the day. The hotel also offers laundry service and dry cleaning, ensuring that guests can always have fresh and clean clothes during their stay. For added convenience, Shangri-La Hangzhou provides safety deposit boxes to keep valuable belongings secure, as well as a concierge service to assist with any inquiries or requests. Wi-Fi is available in both public areas and all rooms, allowing guests to stay connected throughout their stay. The hotel also offers a designated smoking area for guests who smoke. Additionally, guests can take advantage of express check-in/check-out services and luggage storage, making the arrival and departure process hassle-free. With daily housekeeping, guests can always return to a clean and tidy room after a day of exploring Hangzhou's attractions. Shangri-La Hangzhou truly goes above and beyond to ensure a convenient and comfortable stay for all guests.

Convenient Transport Facilities at Shangri-La Hangzhou

At Shangri-La Hangzhou, guests can enjoy a range of convenient transport facilities that make exploring Hangzhou a breeze. The hotel offers airport transfer services, ensuring a seamless journey from the moment you arrive. For those looking to discover the city's highlights, the hotel provides tour assistance, helping you create unforgettable memories in Hangzhou. For guests with their own vehicles, Shangri-La Hangzhou offers a spacious and secure car park onsite, making it easy to explore the city at your own pace. Additionally, the hotel provides a complimentary shuttle service, allowing you to travel effortlessly to popular attractions and shopping districts. If you prefer to drive yourself, car hire services are available, giving you the freedom to explore Hangzhou and its picturesque surroundings at your own convenience. For hassle-free transportation within the city, the hotel offers a reliable taxi service, ensuring you can easily reach your desired destinations. Furthermore, the ticket service at Shangri-La Hangzhou allows you to conveniently book tickets for local attractions and events. With these comprehensive transport facilities, Shangri-La Hangzhou ensures that your stay in Hangzhou is comfortable, convenient, and filled with unforgettable experiences.

Luxurious Room Facilities at Shangri-La Hangzhou

Indulge in a world of comfort and luxury at Shangri-La Hangzhou, where every detail has been carefully curated to provide an unforgettable stay. The rooms at Shangri-La Hangzhou are equipped with an array of modern amenities, ensuring that guests have everything they need for a relaxing and convenient stay. Step into your elegantly designed room and feel the cool breeze of the air conditioning, creating the perfect ambiance for a restful night's sleep. Wrap yourself in the plush bathrobes provided, adding an extra touch of luxury to your stay. Stay up-to-date with the latest news and happenings with the complimentary daily newspaper, delivered right to your door. Get ready for a day of exploring the beautiful city of Hangzhou with the help of the hair dryer provided in your room. Sit back and unwind as you catch up on your favorite shows on the television, or enjoy a movie night with the satellite/cable TV channels available. Quench your thirst with a refreshing drink from the well-stocked mini bar, offering a selection of beverages and snacks. At Shangri-La Hangzhou, every aspect of your stay has been carefully thought out to ensure your utmost comfort and convenience. Experience true luxury and indulge in the impeccable room facilities provided, making your stay a truly memorable one.

Indulge in Culinary Delights at Shangri-La Hangzhou

At Shangri-La Hangzhou, guests are treated to a plethora of dining options that cater to every palate. Start your day with a delectable breakfast buffet featuring a wide array of continental dishes, ensuring a hearty and satisfying meal to kickstart your day of exploration. For those who prefer a more intimate dining experience, 24-hour room service is available, allowing you to enjoy a delicious meal in the comfort of your own room. Craving a cup of freshly brewed coffee or a quick bite? Look no further than the coffee shop, where you can relax and unwind with a steaming cup of java or indulge in a selection of light snacks. If you're in the mood for a more formal dining experience, head to the on-site restaurant, where you can savor a variety of exquisite dishes prepared by talented chefs. And for those who enjoy a barbecue feast, Shangri-La Hangzhou also offers BBQ facilities, allowing you to enjoy a delightful outdoor dining experience with friends and family. With daily housekeeping ensuring cleanliness and tidiness, and an array of dining options at your fingertips, Shangri-La Hangzhou promises a memorable and satisfying culinary journey during your stay.

Luxurious Room Offerings at Shangri-La Hangzhou

Indulge in the opulence of Shangri-La Hangzhou's exquisite room offerings. Choose from a variety of spacious and elegantly designed rooms that will cater to your every need. The West Wing Executive Suite offers a comfortable stay with its cozy double bed, while the West Wing Hillview King and Twin rooms provide a serene retreat with their plush king and single beds. For a breathtaking view, the West Wing Horizon Hillview King and Lakeside Gardenview King rooms offer stunning vistas of the surrounding hills and gardens. With the best prices and a hassle-free experience, booking these luxurious rooms on Agoda is the perfect choice for an unforgettable stay at Shangri-La Hangzhou.

Discover the Serenity of West Lake District - West Lake Scenic Area

Nestled in the heart of Hangzhou, China, the West Lake District is a captivating destination that exudes tranquility and natural beauty. Renowned for its picturesque West Lake Scenic Area, this district offers an enchanting retreat from the bustling city life. Immerse yourself in the breathtaking surroundings as you stroll along the serene lake, surrounded by lush greenery and elegant pagodas. The West Lake Scenic Area is a UNESCO World Heritage Site and is famous for its ethereal landscapes that have inspired poets and artists for centuries. Admire the iconic Three Pools Mirroring the Moon, a trio of small pagodas that appear to float on the shimmering lake surface during the Mid-Autumn Festival. Explore the charming lakeside paths and discover hidden gems such as the Leifeng Pagoda and the Su Causeway, both offering panoramic views of the lake and its surroundings. Indulge in a boat ride to fully experience the tranquility of the area, or simply relax on one of the lakeside benches and soak in the peaceful atmosphere. With its idyllic scenery and rich cultural heritage, the West Lake District is a must-visit destination for nature lovers and those seeking a peaceful escape. Whether you are taking a leisurely walk, capturing stunning photographs, or enjoying a romantic boat ride, the West Lake Scenic Area promises an unforgettable experience that will leave you enchanted.

Traveling from the Airport to Shangri-La Hangzhou

Nestled in the beautiful West Lake District - West Lake Scenic Area, Shangri-La Hangzhou is a luxurious haven in Hangzhou, China. Traveling to this exquisite hotel from the nearest airports is a breeze, ensuring a seamless and convenient journey for guests. The nearest airport to Shangri-La Hangzhou is Hangzhou Xiaoshan International Airport (HGH), located approximately 30 kilometers away. Upon arrival at the airport, guests have several transportation options to reach the hotel. One of the most convenient ways is to take a taxi or book a private transfer, which can be arranged in advance or at the airport. This option offers a comfortable and direct journey, allowing guests to sit back and enjoy the scenic drive to Shangri-La Hangzhou. Alternatively, guests can also opt for public transportation. From Hangzhou Xiaoshan International Airport, take the airport shuttle bus to Hangzhou Railway Station. The shuttle bus operates at regular intervals and offers a cost-effective option for travelers. From Hangzhou Railway Station, guests can then take a taxi or utilize the city's efficient public transportation system to reach Shangri-La Hangzhou. Whichever mode of transportation you choose, the journey from the airport to Shangri-La Hangzhou is an opportunity to soak in the natural beauty and charm of Hangzhou. Upon arrival at the hotel, guests will be greeted by the warm and attentive staff, ready to provide a memorable stay in this enchanting city.

Explore the Enchanting Surroundings of Shangri-La Hangzhou

Nestled amidst the picturesque beauty of Hangzhou, Shangri-La Hangzhou offers a perfect base to explore the enchanting surroundings. With the famous West Lake just a stone's throw away, guests can immerse themselves in the tranquil beauty of this UNESCO World Heritage Site. Take a leisurely stroll along the lake's banks, rent a boat to glide across its shimmering waters, or simply relax in one of the many lakeside pavilions. For those seeking cultural experiences, the nearby Leifeng Pagoda is a must-visit. This ancient pagoda offers panoramic views of the lake and the surrounding mountains, making it a popular spot for photographers and history enthusiasts alike. Another nearby attraction is the Gu Shan (Solitary Hill), a scenic hill dotted with lush greenery and ancient temples. Visitors can hike up the hill to enjoy breathtaking views of the lake and the city. Nature lovers will be delighted to explore Ping Hu Qiu Yue, a serene garden known for its beautiful lotus flowers. The garden offers a peaceful retreat from the bustling city, allowing visitors to relax and reconnect with nature. Prince Bay Park, located on the southern shore of West Lake, is another idyllic spot to unwind and enjoy the scenic beauty of Hangzhou. History buffs can explore the Su Causeway, a historic pathway that stretches across the lake. Lined with willow trees and dotted with pavilions, the causeway offers a romantic setting for a leisurely walk. Nearby, the Yue Fei Mausoleum (Tomb of Yuefei) is a significant historical site dedicated to a renowned military general from the Song Dynasty. The Bai Causeway, another iconic attraction, offers a picturesque walkway along the lake, adorned with beautiful cherry blossoms in spring. Finally, don't miss the Three Pools Mirroring the Moon, a unique sight where three pagodas reflect on the lake's surface during the Mid-Autumn Festival. With its prime location near these landmarks and attractions, Shangri-La Hangzhou provides an ideal haven for guests to explore the rich cultural heritage and natural wonders of Hangzhou.





Diverse Dining Options Just Steps Away

When it comes to dining, Shangri-La Hangzhou's location offers a multitude of options right at your doorstep. Indulge in authentic Hangzhou cuisine at the renowned Louwailou Restaurant, where you can savor local specialties such as West Lake Fish in Sweet Sour Source and Dongpo Pork. For a taste of traditional Cantonese cuisine, head to the Green Cantonese Teahouse Restaurant, known for its exquisite dim sum and seafood dishes. Jinting Restaurant is another great choice, offering a variety of Chinese dishes in a stylish setting. If you're in the mood for some comforting noodles, Ajisen Noodle Restaurant is the place to go, serving up delicious bowls of ramen with a range of toppings. Mango Thai Restaurant is perfect for those craving the flavors of Thailand, while The Grandma's Restaurant and Grandma's Home Restaurant offer homestyle Chinese dishes that will make you feel right at home. If you're looking for a quick bite, you can try the famous Chinese steamed buns or grab some groceries at Carrefour Supermarket. Finally, don't miss out on the freshly baked bread and pastries at Tout les jours, a popular bakery chain. With such a diverse selection of dining options, you're sure to find something to satisfy every craving during your stay at Shangri-La Hangzhou.

Shop 'til You Drop in Hangzhou

Located in the heart of Hangzhou, Shangri-La Hangzhou is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away is the Rainbow Silk Shopping Center, where you can find a wide range of silk products and traditional Chinese clothing. For luxury shopping, head to Hubin Yintai, a high-end shopping mall that houses international fashion brands and designer boutiques. If you're looking for unique arts and crafts, make your way to the West Lake International Charencun, where you can browse through a variety of local handicrafts and souvenirs. For a taste of local culture, visit Wang XING Kee Shop (mail circuit Shop), a traditional Chinese tea house that offers a wide selection of teas and tea-related products. For a more modern shopping experience, check out the World Trade Center, a multi-level mall with a diverse range of shops, restaurants, and entertainment options. And if you're interested in Chinese calligraphy and seal carving, don't miss a visit to the Xiling Seal Art Society, where you can witness the artistry and craftsmanship of these traditional Chinese arts. With such a vibrant shopping scene right at your doorstep, Shangri-La Hangzhou is the perfect base for a memorable shopping spree in Hangzhou.

Luxury at an Affordable Price: Shangri-La Hangzhou's Average Room Price

Experience the epitome of luxury without breaking the bank at Shangri-La Hangzhou. With an average room price of just $155, this prestigious hotel offers an incredible value for money. Compared to the average price of a hotel room in Hangzhou, which stands at $87, Shangri-La Hangzhou provides a truly exceptional experience at a competitive price. Nestled in the heart of Hangzhou, this five-star hotel boasts breathtaking views of the famous West Lake and offers unparalleled comfort and convenience. From the moment you step into the elegantly designed lobby, you'll be greeted with warm hospitality and a sense of tranquility. Whether you're traveling for business or leisure, Shangri-La Hangzhou provides a haven of relaxation and luxury, all at an affordable price.

Friendly Staff and Delicious Food

At Shangri-La Hangzhou, guests can expect exceptional service from the friendly and helpful staff. From the concierge to the waiting staff, the team goes above and beyond to ensure a memorable stay. The hotel's delicious buffet breakfast and dinner options are a highlight, with guests raving about the tasty and varied selection. The food, combined with the warm and welcoming atmosphere created by the staff, truly enhances the overall experience at this hotel.

Exquisite Luxury and Exceptional Service at Shangri-La Hangzhou

Discover a world of exquisite luxury and exceptional service at Shangri-La Hangzhou. With an impressive overall rating of 8.1, this hotel is a top choice for discerning travelers seeking a truly memorable stay in Hangzhou, China. One of the standout features of Shangri-La Hangzhou is its prime location, earning a remarkable rating of 9.0. Situated in the heart of Hangzhou, guests are treated to breathtaking views of the picturesque West Lake and easy access to the city's most iconic attractions. Whether you're exploring the historic sites, indulging in local delicacies, or simply strolling along the lake's tranquil shores, the hotel's unbeatable location ensures you're never far from the action. At Shangri-La Hangzhou, comfort is paramount, and guests can expect nothing less than an 8.0 rating for comfort. The hotel's elegantly appointed rooms and suites provide a haven of relaxation, featuring plush furnishings, modern amenities, and stunning views of the surrounding natural beauty. Sink into the sumptuous bedding, unwind in the luxurious en-suite bathroom, or simply take in the panoramic vistas from your private balcony, all designed to ensure a restful and rejuvenating stay.

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Amenities and facilities

Very good7.4

Facilities

Most talked about facilities
Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
Family
  • Children's books and toys
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Gym/fitness
  • Hiking
  • Hot tub
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Halal breakfast
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Buffet

Location

78 Beishan Road, West Lake District - West Lake Scenic Area, Hangzhou, China, 310007

Exceptional9.0

Location

Airports
  • Hangzhou Xiaoshan International Airport (HGH)
    28.3 km 47 min drive
  • Yiwu Airport (YIW)
    101.7 km
Public transportation
  • Wulinmen
    2.6 km
  • Longxiangqiao Subway Station
    2.6 km
Hospital or clinic
  • Dong Ren Tang
    2.3 km
Shopping
  • The silk Market
    3.8 km
Convenience store
  • Kedi
    1.5 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Gu Shan (Solitary Hill)
    550 m
  • Ping Hu Qiu Yue
    1.2 km
  • West Lake
    1.7 km
  • West Lake Colored Port View Fish Garden
    2.4 km
  • Leifeng Pagoda
    2.7 km
  • Ling Yin Temple
    3.3 km
  • Fei Lai Feng
    3.5 km
  • Hefang Street
    3.9 km
  • Xixi Wetland Park
    7.3 km
  • Hangzhou Songcheng
    9.9 km
Nearby landmarks
  • Yue Fei Mausoleum (Tomb of Yuefei)
    20 m
  • Qiu Jin's Tomb
    260 m
  • Hangzhou China Science Museum of Printing
    270 m
  • Xiling Seal Art Society
    410 m
  • Ruan Gong Islet
    430 m
  • Ruangondun, the Serene Island
    430 m
  • Lotus in the Breeze at Crooked Courtyard
    430 m
  • Quyuanfenghe
    430 m
  • Gu Shan (Solitary Hill)
    550 m
  • Gu Shan
    550 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)40
  • Airport transfer fee600 CNY
Extras
  • Daily Internet/Wi-Fi fee0 CNY
  • Breakfast charge (unless included in room price)180 CNY
The property
  • Year property opened1984
  • Number of floors6
  • Room voltage220
  • Number of rooms 212
  • Most recent renovation2007
  • Non-smoking rooms/floorsYes
  • Number of restaurants3
Parking
  • Daily parking fee0 CNY

Property announcements

Effective from January 10, 2019, the East Wing of the property will be closed for an enhancement project. The rest of the property is unaffected and will operate as usual. Please contact the property for more details.

Reviews of Shangri-La Hangzhou from real guests

Provided by verified guests of

Agoda logo
8.1
  • Location score 9 out of 10 and is a high score in Hangzhou
    Location9.0
  • Cleanliness score 8.2 out of 10
    Cleanliness8.2
  • Service score 8.2 out of 10
    Service8.2
  • Room comfort and quality score 8 out of 10
    Room comfort and quality8.0
  • Value for money score 7.6 out of 10
    Value for money7.6
  • Facilities score 7.4 out of 10
    Facilities7.4
High score for Hangzhou
Rating
9+ Exceptional (84)
8-9 Excellent (66)
7-8 Very Good (74)
6-7 Good (37)
<6 Below Expectation (53)
Guest Type
Language

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Showing 314 verified guest comments
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  1. 10.0
    Exceptional
    Keng from Singapore
    Family with teens
    West Wing Hillview King
    Stayed 1 night in October 2024

    Classic old 5 star”

    Location is perfect, hotel is old but still charmingly grand and room is big and comfortable even for 3 pax. Service is good, breakfast is good.

    Reviewed October 23, 2024
  2. 10.0
    Exceptional
    MIAW from Malaysia
    Family with teens
    Double Room King Bed
    Stayed 4 nights in April 2024

    The oldest shangri la hotel in china! ”

    I love the location, it is exactly next to Xi hu and the temple! Everything is in walking distance! Service is good! I’m hundred percent visiting Hangzhou again and stay in this hotel! Best!

    Reviewed July 13, 2024
  3. 10.0
    Exceptional
    Nga from Hong Kong SAR, China
    Solo traveler
    West Wing Hillview King
    Stayed 1 night in May 2024

    Excellent”

    Hotel location is perfect, it is just next to West Lake. Also the food at Chinese restaurant and the breakfast is very good, I will choose this hotel again if go to Hangzhou next time

    Reviewed May 09, 2024
  4. 6.8
    Good
    Jianlong from Canada
    Family with young children
    Standrd Room
    Stayed 4 nights in July 2024

    Great location”

    But the facility and rooms are a bit dated. Staff is friendly and professional. Some unexpected noise (sounds like someone checkout around 3:00am) in the early morning can be avoided.

    Reviewed July 17, 2024
  5. 8.4
    Excellent
    Bak from Malaysia
    Couple
    Double Room King Bed
    Stayed 2 nights in April 2024

    Good Breakfast ”

    This hotel is very old but good breakfast.

    Reviewed May 12, 2024
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