Experience Luxury and Tranquility at Sheraton Grand Chennai Resort & Spa
Nestled in the serene coastal town of Mamallapuram, Sheraton Grand Chennai Resort & Spa offers an unrivaled experience of luxury and tranquility. As a 5-star hotel, it boasts a range of exceptional amenities and services to cater to the needs of every guest.
Upon arrival, guests are welcomed by the warm and inviting ambiance of the hotel's elegant lobby. The check-in process is seamless, with friendly and attentive staff ready to assist. Check-in time begins at 03:00 PM, allowing guests ample time to settle in and start their unforgettable stay.
Sheraton Grand Chennai Resort & Spa features a total of 129 well-appointed rooms, each exuding a perfect blend of modern comfort and traditional charm. The hotel was built in 2018 and underwent a recent renovation, ensuring that guests enjoy the latest in contemporary design and amenities. Whether you choose a cozy room or a spacious suite, you can expect nothing less than absolute comfort and relaxation.
For families traveling with children, this hotel offers a generous child policy. Children between the ages of 4 to 11 can stay free of charge, making it an ideal destination for a memorable family vacation. The hotel's child-friendly facilities and activities ensure that young guests are entertained and well taken care of throughout their stay.
Conveniently located just 41.5 km from the city center, Sheraton Grand Chennai Resort & Spa provides a peaceful oasis away from the hustle and bustle of urban life. Yet, it remains easily accessible, with the airport just 60 minutes away. This makes it an ideal choice for both leisure and business travelers seeking a tranquil retreat without compromising on convenience.
Check-out time is until 12:00 PM, allowing guests to savor their last moments in this idyllic setting before bidding farewell to Sheraton Grand Chennai Resort & Spa. Whether you're seeking a relaxing getaway, a family adventure, or a memorable event venue, this hotel promises an unforgettable experience that will leave you longing to return.
Unwind and Indulge in Entertainment at Sheraton Grand Chennai Resort & Spa
Sheraton Grand Chennai Resort & Spa offers a plethora of entertainment facilities to ensure a memorable and enjoyable stay. Whether you're looking to relax or have some fun, this resort has something for everyone.
Indulge in retail therapy at the shops, where you can find a variety of products and souvenirs to take back home. Sip on your favorite cocktail or try a new concoction at the stylish bar, perfect for unwinding after a long day of exploration. For those who love to dance the night away, the nightclub offers a vibrant atmosphere and a wide selection of music to keep you grooving.
Pamper yourself at the salon and enjoy a rejuvenating massage at the spa, where skilled therapists will help you relax and unwind. Take a leisurely stroll through the lush gardens, immersing yourself in the serene surroundings. The games room is perfect for some friendly competition, with a variety of games to keep you entertained. Don't forget to visit the gift/souvenir shop to find unique mementos to cherish your time at Sheraton Grand Chennai Resort & Spa.
With its array of entertainment facilities, Sheraton Grand Chennai Resort & Spa ensures that your stay is not only comfortable but also filled with excitement and relaxation. Whether you're looking to shop, dance, pamper yourself, or simply unwind, this resort has everything you need for a memorable vacation.
Unwind and Stay Active at Sheraton Grand Chennai Resort & Spa's Sports Facilities
At Sheraton Grand Chennai Resort & Spa, you'll find a wide range of sports facilities that cater to both relaxation and fitness enthusiasts. Dive into the refreshing outdoor pool, soak up the sun on the pristine beach, or sip on a refreshing cocktail at the poolside bar.
For those looking to stay active, the resort offers a free 24-hour fitness center equipped with state-of-the-art equipment. Whether you prefer cardio workouts, weightlifting, or group classes, you'll find everything you need to maintain your fitness routine. Additionally, there is a fitness center with additional charge for those seeking a more personalized workout experience.
Sports enthusiasts can also enjoy a friendly game of table tennis or try their hand at the dart board. These facilities provide the perfect opportunity to challenge friends or family members to some fun and friendly competition.
No matter your preference, Sheraton Grand Chennai Resort & Spa's sports facilities offer something for everyone. Whether you're looking to relax by the pool, stay active in the fitness center, or engage in some friendly competition, you'll find it all at this exceptional resort.
Convenience at its Finest: Sheraton Grand Chennai Resort & Spa's Facilities
Sheraton Grand Chennai Resort & Spa in Mamallapuram, India, offers a range of convenience facilities that cater to the needs of every guest. With 24-hour room service, you can indulge in delicious meals anytime you desire, ensuring a truly luxurious and hassle-free stay. The hotel also provides laundry service, allowing you to keep your wardrobe fresh and clean throughout your visit.
For added peace of mind, Sheraton Grand Chennai Resort & Spa offers safety deposit boxes, ensuring the security of your valuables. The attentive concierge is always ready to assist you with any requests or inquiries, ensuring a seamless and enjoyable stay. Stay connected with complimentary Wi-Fi in public areas and all rooms, making it easy to stay in touch with loved ones or catch up on work.
To cater to the needs of all guests, the hotel provides a designated smoking area for those who enjoy a smoke. Additionally, the convenience store on-site offers a range of essentials and goodies, perfect for any last-minute needs. With daily housekeeping, you can relax and unwind in a clean and well-maintained environment.
For a quick and efficient check-in or check-out experience, the hotel offers express check-in/check-out services. Luggage storage facilities are also available, allowing you to explore the charming surroundings of Mamallapuram without worrying about your belongings.
To add a touch of warmth and coziness, Sheraton Grand Chennai Resort & Spa features a fireplace in select rooms, creating a soothing ambiance for a truly relaxing stay. With dry cleaning services, you can attend to any wardrobe emergencies with ease.
At Sheraton Grand Chennai Resort & Spa, convenience is at the heart of the guest experience. With a range of facilities and services designed to make your stay comfortable and hassle-free, this resort is the perfect destination for a memorable vacation or a productive business trip.
Convenient Transport Facilities at Sheraton Grand Chennai Resort & Spa
At Sheraton Grand Chennai Resort & Spa, we understand the importance of hassle-free transportation for our guests. Whether you are arriving from the airport or exploring the beautiful city of Mamallapuram, we have a range of transport facilities to cater to your needs.
For a seamless arrival, our airport transfer service ensures that you are greeted at the airport and whisked away to the resort in comfort and style. If you prefer to drive yourself, we offer valet parking as well as a car park onsite, so you can easily park your vehicle upon arrival.
To explore the local area, our shuttle service provides convenient transportation to nearby attractions and landmarks. If you wish to venture further, our car hire service allows you to explore Mamallapuram and its surroundings at your own pace. Alternatively, our friendly staff can assist you in arranging a taxi service for your convenience.
At Sheraton Grand Chennai Resort & Spa, we strive to make your stay as comfortable as possible. With our comprehensive range of transport facilities, including car park free of charge and self-parking options, you can rest assured that your transportation needs are well taken care of during your time with us.
Luxurious Room Facilities at Sheraton Grand Chennai Resort & Spa
Indulge in the epitome of luxury and comfort at Sheraton Grand Chennai Resort & Spa, where every room is designed to provide a truly unforgettable stay. Each room boasts a cozy fireplace, perfect for those chilly evenings or for creating a romantic ambiance. Imagine snuggling up with your loved one in front of a crackling fire, sipping on a glass of wine and enjoying the serene views from your room. The fireplace adds a touch of elegance and warmth to the already stunning decor, making your stay at Sheraton Grand Chennai Resort & Spa truly exceptional.
Indulge in Exquisite Dining at Sheraton Grand Chennai Resort & Spa
At Sheraton Grand Chennai Resort & Spa, guests are treated to a delightful array of dining options that cater to every palate. Whether you're looking for a quick bite or a fine dining experience, this resort has it all. Start your day with a freshly brewed cup of coffee at the coffee shop, where expert baristas create aromatic blends to awaken your senses. For a more substantial meal, head to the on-site restaurant, where you can indulge in a diverse menu featuring both local and international cuisines. With 24-hour room service, you can enjoy a delectable meal in the comfort of your own room, whenever you desire. Additionally, the resort offers BBQ facilities, perfect for those who enjoy grilling their own meals. With daily housekeeping, you can rest assured that your dining area will always be clean and inviting, ready for your next culinary adventure.
Luxurious and Spacious Rooms at Sheraton Grand Chennai Resort & Spa
Discover a range of luxurious and spacious rooms at Sheraton Grand Chennai Resort & Spa, offering the perfect retreat for your stay in Mamallapuram, India. With a variety of room types to choose from, you can find the perfect accommodation to suit your needs.
Indulge in the opulence of the 1 Bedroom Executive Suite, featuring a city view and a private balcony. This suite offers a generous 74 square meters of space, complete with a comfortable king bed. For those seeking ultimate luxury, the 1 Bedroom Presidential Suite is an ideal choice. With a breathtaking bay view, a spacious balcony, and a sprawling 250 square meters of space, this suite is perfect for a truly indulgent stay.
Booking your stay at Sheraton Grand Chennai Resort & Spa on Agoda ensures that you not only get access to the best prices but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can quickly browse and compare room options, making it convenient to find the perfect room for your stay. So why wait? Book your stay at Sheraton Grand Chennai Resort & Spa today and experience the ultimate in luxury and comfort.
Discover the Rich Heritage of Mahabalipuram in Mamallapuram, India
Nestled along the pristine shores of the Bay of Bengal, Sheraton Grand Chennai Resort & Spa offers the perfect gateway to explore the captivating town of Mamallapuram, also known as Mahabalipuram. Renowned for its rich cultural heritage and architectural marvels, this UNESCO World Heritage Site is a treasure trove of ancient temples, rock-cut caves, and exquisite sculptures.
Immerse yourself in the fascinating history as you wander through the ancient ruins and marvel at the intricate stone carvings that adorn the temples. The Shore Temple, a magnificent structure dating back to the 8th century, stands as a testimony to the architectural brilliance of the Pallava dynasty. Explore the intricately carved bas-reliefs at the Arjuna's Penance, depicting scenes from the Hindu epic, Mahabharata.
For a unique experience, head to the Five Rathas, a group of monolithic rock-cut temples resembling chariots. Each temple is dedicated to a different deity and showcases stunning craftsmanship. Don't miss the iconic Krishna's Butterball, a massive rock balanced precariously on a slope, defying gravity.
Beyond its architectural wonders, Mahabalipuram offers breathtaking beaches where you can unwind and soak up the sun. Take a leisurely stroll along the golden sands of Mahabalipuram Beach or indulge in thrilling water sports like surfing and jet skiing.
With its rich heritage, stunning beaches, and tranquil surroundings, Mahabalipuram is a must-visit destination for history enthusiasts and beach lovers alike. Stay at Sheraton Grand Chennai Resort & Spa and embark on an unforgettable journey through the ancient wonders of this enchanting town.
Convenient Transportation from the Nearest Airports to Sheraton Grand Chennai Resort & Spa
Situated in the picturesque coastal town of Mamallapuram, Sheraton Grand Chennai Resort & Spa is a luxurious haven that offers a perfect blend of tranquility and modern amenities. For travelers arriving by air, there are two main airports near Mamallapuram: Chennai International Airport (MAA) and Pondicherry Airport (PNY).
Chennai International Airport (MAA) is the nearest major airport, located approximately 55 kilometers away from Sheraton Grand Chennai Resort & Spa. Upon arrival, guests have several transportation options to reach the resort. The most convenient and hassle-free way is to hire a private taxi or book a pre-arranged airport transfer through the resort. This ensures a smooth and comfortable journey, with the added benefit of knowledgeable drivers who can provide insights about the local area.
Alternatively, for those looking for a more budget-friendly option, there are also shared shuttle services available from the airport to Mamallapuram. These shuttles operate at regular intervals and offer a cost-effective way to reach the resort. Additionally, public buses are also available from the airport to Mamallapuram, although they may be crowded and less comfortable.
If you are arriving at Pondicherry Airport (PNY), located around 100 kilometers from Sheraton Grand Chennai Resort & Spa, it is recommended to hire a private taxi or arrange a transfer in advance. The journey from Pondicherry Airport to the resort takes approximately 2-3 hours, depending on traffic conditions.
Whichever airport you choose to fly into, Sheraton Grand Chennai Resort & Spa offers a range of transportation options to ensure a seamless and enjoyable journey to your coastal retreat. From private taxis to shared shuttles, getting to this luxurious resort is a breeze, allowing you to start your vacation in style.
Discover the Rich Cultural Heritage of Mamallapuram near Sheraton Grand Chennai Resort & Spa
Nestled amidst the captivating town of Mamallapuram, Sheraton Grand Chennai Resort & Spa offers a perfect blend of luxury and tranquility. Situated near several renowned landmarks and attractions, this resort provides an ideal base for exploring the rich cultural heritage of the region.
One of the must-visit landmarks near the resort is the Descent of the Ganges, a UNESCO World Heritage Site. This magnificent rock-cut sculpture depicts the descent of the river Ganges from the heavens to the earth, showcasing the exceptional craftsmanship of ancient Indian artisans. Marvel at the intricate details and awe-inspiring size of this masterpiece as you explore the surrounding area.
For history enthusiasts, the Tiger Cave is a fascinating attraction located nearby. This ancient rock-cut cave temple features intricate carvings of tigers, elephants, and other mythical creatures. Take a stroll through the serene surroundings and admire the intricate rock-cut architecture that dates back to the 7th century.
Immerse yourself in the spiritual ambiance of Mamallapuram by visiting the Ganesha Ratha, a monolithic rock-cut temple dedicated to Lord Ganesha. Adorned with beautiful carvings and sculptures, this temple is a testament to the architectural brilliance of the Pallava dynasty.
With its convenient location near these landmarks and attractions, Sheraton Grand Chennai Resort & Spa offers an unforgettable experience for travelers seeking to explore the cultural treasures of Mamallapuram.
Delightful Dining Options Near Sheraton Grand Chennai Resort & Spa
When it comes to dining near Sheraton Grand Chennai Resort & Spa, guests are spoilt for choice. Just a short distance away, you'll find a variety of restaurants to suit every palate. For those craving a taste of Arabian cuisine, Arabian Garden Multi Cuisine Restaurant and Arabian Garden Seafood Restaurant offer a delectable selection of dishes bursting with flavors and spices. If you're in the mood for authentic South Indian fare, Sri Ananda Bhavan is a must-visit. For a quick bite or a casual meal, Motel Mamalla and Wok To Dhaba Restaurant provide delicious options. Moonrakers Restaurant offers a delightful beachside dining experience, while Hotel Guru ECR and Virunthombal Chettinadu serve up mouthwatering local specialties. Vegetarian diners will be delighted by The Golden Palate, a pure vegetarian restaurant located in Hotel Mamallaa Heritage. And for those looking to enjoy a meal with a view, Santana Beach Restaurant is the perfect choice. With such a diverse range of dining options nearby, guests at Sheraton Grand Chennai Resort & Spa are guaranteed a culinary adventure.
Shop till you drop near Sheraton Grand Chennai Resort & Spa
Located in the heart of Mamallapuram, Sheraton Grand Chennai Resort & Spa is surrounded by a variety of shopping landmarks that will indulge even the most avid shopaholics. Just a short stroll away, you'll find JK Bookshop, where you can browse through a vast collection of books, from bestsellers to rare editions. For art enthusiasts, Srinithi Art Gallery is a must-visit, showcasing exquisite paintings and sculptures by local and renowned artists. Apollo Books is another gem nearby, offering a wide range of genres to satisfy every reader's taste. And if you're looking for authentic handicrafts and souvenirs, Poompuhar Handicrafts Emporium is the place to go, where you can find beautifully crafted items that reflect the rich cultural heritage of Tamil Nadu. With these incredible shopping landmarks just steps away, Sheraton Grand Chennai Resort & Spa is the perfect destination for a memorable shopping experience.
Luxury at an Affordable Price: Sheraton Grand Chennai Resort & Spa
Experience the ultimate blend of luxury and affordability at Sheraton Grand Chennai Resort & Spa. With an average price of $253 per room, this stunning beachfront property offers exceptional value for money. Compared to the average price of a hotel room in Mamallapuram, which stands at $98, Sheraton Grand Chennai Resort & Spa provides a truly indulgent experience without breaking the bank.
Step into a world of opulence as you enter the elegant rooms and suites at Sheraton Grand Chennai Resort & Spa. Each accommodation is meticulously designed with modern amenities and tasteful furnishings, ensuring a comfortable stay for every guest. From the breathtaking views of the Bay of Bengal to the plush bedding and spacious bathrooms, every aspect of your room exudes luxury.
Not only does Sheraton Grand Chennai Resort & Spa offer exceptional value, but it also provides a range of world-class facilities and services. Indulge in a rejuvenating spa treatment, take a dip in the infinity pool overlooking the ocean, or savor exquisite cuisines at the on-site restaurants. With its unbeatable location, luxurious accommodations, and competitive pricing, Sheraton Grand Chennai Resort & Spa is the perfect choice for both business and leisure travelers seeking an unforgettable stay in Mamallapuram.
Excellent Service, Delicious Food, and Beautiful Surroundings
Guests of Sheraton Grand Chennai Resort & Spa rave about the excellent service provided by Ms Kenny, the welcoming and attentive Guest Service Representative. The resort's restaurant, Reef, is highly praised for its delicious food and wide variety of options, making it a great place to relax and indulge in a satisfying meal. The cleanliness of the rooms is also highlighted, with guests noting that they were spotless and well-maintained. The resort's location is convenient and easily accessible, with a beautiful garden walkway leading to a clean and picturesque beach. The staff are described as friendly, assertive, and creating a warm and welcoming environment for guests.
A Luxurious Haven of Excellence
Sheraton Grand Chennai Resort & Spa in Mamallapuram, India, has received rave reviews from its satisfied guests. With an impressive overall rating of 8.9, this resort is truly a luxurious haven of excellence. From the moment you step foot into the property, you will be greeted by a team of dedicated and friendly staff who are committed to providing exceptional service. Their impeccable performance has earned the resort a remarkable rating of 9.1 for staff performance, ensuring that every guest feels valued and well taken care of throughout their stay.
One of the highlights of this resort is its outstanding facilities. With a rating of 8.9, guests have praised the wide range of amenities available, catering to all their needs and desires. Whether you're looking to relax by the poolside, indulge in a rejuvenating spa treatment, or stay active at the fitness center, Sheraton Grand Chennai Resort & Spa has it all. The resort's commitment to cleanliness is also evident, with a remarkable rating of 9.3. Guests can expect spotlessly clean rooms and public areas, ensuring a comfortable and hygienic stay.
Located in the picturesque town of Mamallapuram, Sheraton Grand Chennai Resort & Spa enjoys a prime location that has earned it a rating of 9.1. Situated along the beautiful coastline, guests can soak in breathtaking views of the ocean and enjoy easy access to the beach. The resort's proximity to popular attractions and landmarks also adds to its appeal, allowing guests to explore the rich cultural heritage of the area with ease. With an impressive rating of 8.2 for value, Sheraton Grand Chennai Resort & Spa offers a truly unforgettable experience that is worth every penny. Book your stay now and indulge in a world of luxury and relaxation.
“A Shameful Display of Hospitality – Never Returning to Sheraton ECR, Mahabalipuram”
As someone who works in the hospitality industry, I know how challenging it is to run a full property on a busy weekend. But Sheraton Grand on ECR Road, Mahabalipuram has single-handedly redefined what indifference, mismanagement, and complete lack of guest empathy looks like — all under the guise of a premium resort experience. What was meant to be a quiet weekend getaway for my wife and me turned into an absolute disaster. We arrived at 2:20 PM on a Sunday, to a chaotic front desk. After waiting, we were met by an attendant named Shriya, who confirmed check-in was at 3 PM and that we’d be called once our room was ready. I appreciated the clarity and asked her when the Sunday brunch would end, so we could grab a bite before our room was ready. She confidently said 3 PM. Rushing to the restaurant, we thankfully got a table despite the crowd, and began eating, only to be told by the restaurant staff that brunch actually ends at 4 PM. Not a major issue on its own, but this marked the beginning of a weekend of constant misinformation. The restaurant AC was barely functioning, and the staff simply shrugged and blamed it on the number of people present. I met a former acquaintance, Ajilesh, now the F&B Director, who was warm and helpful in suggesting items from the buffet — one of the few silver linings. By 3:45 PM, no one from the front desk had called us. So we walked back, found Shriya, and were told our room was ready. Why the promised call was never made is still a mystery. Still, we brushed it off. Up until then, all these issues were pardonable. But what happened next was beyond appalling. At 5 PM, we decided to spend time by the beach. It was crowded, but the staff arranged a couple of chairs for us and served us drinks from the bar. We asked for an additional chair to place our drinks, which they kindly provided. Moments later, a random guest approached, asked if the third chair was taken, and before we could process it, he threw our drinks to the sand and yanked the chair away. I chose not to escalate it immediately and waited for a manager. The banquets manager, informed by beach staff, came over. My friend Ajilesh also arrived. When I explained the incident and requested a simple apology from the guest — not for me, but for my wife, whose comfort had been insulted — I was stunned by the response. Ajilesh, someone I’ve known professionally, casually dismissed it saying, "Macha leave it da, don’t make a big deal out of this." He even implied I had partly provoked the guest. This wasn’t damage control — it was a blatant display of protecting a rude guest over a paying one. Even the head of security, Mr. Raja, promised to check the footage but never returned. After an hour, the guest left without any consequence. All I asked was a basic human courtesy — an apology. Come morning, I asked Guest Relations for the breakfast buffet timing — they said 10 AM, only for me to find out later it was open till 11 AM. Another instance of sheer cluelessness. I had also requested a late check-out of 2 PM at check-in, which Shriya acknowledged in writing. Yet at 12 PM, I received a curt call from Guest Relations asking when I’d check out because the room needed to be cleaned. I responded firmly, reiterating my 2 PM request. At checkout, Malika, the so-called head of Guest Loyalty, didn't even ask me how my stay was — a fitting end to a weekend of negligence. Either she’s untrained, overwhelmed, or just indifferent — but either way, she symbolized the rot within this property’s customer service. Final Thoughts: This property doesn’t understand what it means to care for guests. It operates purely for revenue churn, shoving in as many guests as possible without ensuring even the bare minimum standards of hospitality. There’s no accountability, no sense of urgency during crises, and no sincerity. Despite knowing someone on the inside, I asked for no favours. I paid for every service in full. Yet, when it came to the one moment th
Dear Keerthan, Dear keerthann2022, Thank you for your feedback. We are truly sorry that your stay did not meet expectations, and that we fell short in delivering the special touches and amenities you anticipated from a five-star experience. We understand that the service provided is a crucial part of the overall experience, and we're sorry that you faced delays during check-in. Please accept our apologies for the inconvenience caused by the overcrowding and wait time. This is not the level of service we strive to offer, and your comments have been taken very seriously. It is especially disheartening to know that during a moment that truly mattered, we failed to stand up for your dignity and offer the support and accountability every guest rightfully deserves. There is no excuse for silence or inaction, and for that, I offer my sincerest apologies. We are committed to delivering genuine care, respect, and hospitality. I regret that we did not live up to that commitment during your