Sheraton Grand Chennai Resort & Spa

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

280 ECR, Vadanamelli, Chennai (Adjacent to Madras Crocodile Bank), Mahabalipuram, Mamallapuram, India, 603104

Highlights

Sparkling clean

- Guests have rated this property 9.3/10 on cleanliness

The property was clean, and well maintained.
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Air conditioning

Currency exchange

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

Nestled in Mahabalipuram, the Sheraton Grand Chennai Resort & Spa offers a vibrant coastal experience enriched with historical charm. Enjoy breathtaking views from the spectacular pool or relax on the stunning private beach. Each room features air conditioning and complimentary Wi-Fi, with select options showcasing views of the bay or pool—perfect for unwinding after a day of exploration. Dive into diverse dining experiences and exciting organized activities for kids. With iconic attractions like the Shore Temple nearby, this resort is an ideal choice for two travelers seeking adventure, relaxation, and cultural immersion. Experience the perfect blend of luxury and local heritage. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Mamallapuram every 14 minutes on Agoda.com
Cleanliness 9.3
Location 9.2
Facilities 9.0
Service 9.0

Based on 530 verified reviews

Cleanliness

9.3

Location

9.2

Facilities

9.0

Service

9.0

Value for money

8.3

See map

9.2Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Tiger Cave
10.0 km
Thirukadalmallai
14.9 km
Ganesha Ratha
14.9 km
Descent of the Ganges
15.0 km
New Lighthouse
15.3 km

Good to know

Value for money8.3
Distance to city center41.5 km
Location rating9.2

Rooms available at Sheraton Grand Chennai Resort & Spa

Grand Villa, 2 Bedroom Villa, Bedroom 1: 1 King, Bedroom 2: 1 King, Seafront, Beach front access
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  • Room size: 150 m²/1615 ft²
  • Pool view
  • 1 king bed
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1 Bedroom Presidential Suite, 1 King, Bay view, Private pool
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  • Room size: 250 m²/2691 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Sea View With Garden, Guest Room, 2 Queen, Beach Front Access
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  • Room size: 43 m²/463 ft²
  • Sea view
  • 2 queen beds
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Cottage, 1 King, Seafront, Beach front access, Garden access, Private pool
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  • Room size: 52 m²/560 ft²
  • Pool view
  • 1 king bed
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Sea View with Garden, Guest room, 1 King, Beach front access
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  • Room size: 43 m²/463 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Guest Room, 2 Queen, Garden Access
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  • Room size: 43 m²/463 ft²
  • Park view
  • 2 queen beds
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Guest Room, 1 King
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Queen
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Sea View, Guest room, 2 Queen
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 2 queen beds
Enter dates to see prices
Sea View, Guest room, 1 King
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Sheraton Grand Chennai Resort & Spa offers games room while you stay at this property, providing visitors with entertainment value throughout your remain here.

At Sheraton Grand Chennai Resort & Spa, guests can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

Sheraton Grand Chennai Resort & Spa's policy relating to children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Past visitors that stayed at Sheraton Grand Chennai Resort & Spa have given this property a rating of 9.3 for its remarkable cleanliness as the primary highlight for their stay.

Verified solo travelers that have stayed at this property have given Sheraton Grand Chennai Resort & Spa an average rating of 8.8. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Sheraton Grand Chennai Resort & Spa an average rating of 8.8. You can look up on more specific customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given Sheraton Grand Chennai Resort & Spa an average rating of 8.8. You can look up more detailed customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Sheraton Grand Chennai Resort & Spa an average rating of 8.7. You can check out more precise customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given Sheraton Grand Chennai Resort & Spa an average rating of 9.1. You can look up on more descriptive customer reviews, and comments for this property down in the review section.

More about Sheraton Grand Chennai Resort & Spa

More about Sheraton Grand Chennai Resort & Spa

Experience Luxury and Tranquility at Sheraton Grand Chennai Resort & Spa

Nestled in the serene coastal town of Mamallapuram, Sheraton Grand Chennai Resort & Spa offers an unrivaled experience of luxury and tranquility. As a 5-star hotel, it boasts a range of exceptional amenities and services to cater to the needs of every guest. Upon arrival, guests are welcomed by the warm and inviting ambiance of the hotel's elegant lobby. The check-in process is seamless, with friendly and attentive staff ready to assist. Check-in time begins at 03:00 PM, allowing guests ample time to settle in and start their unforgettable stay. Sheraton Grand Chennai Resort & Spa features a total of 129 well-appointed rooms, each exuding a perfect blend of modern comfort and traditional charm. The hotel was built in 2018 and underwent a recent renovation, ensuring that guests enjoy the latest in contemporary design and amenities. Whether you choose a cozy room or a spacious suite, you can expect nothing less than absolute comfort and relaxation. For families traveling with children, this hotel offers a generous child policy. Children between the ages of 4 to 11 can stay free of charge, making it an ideal destination for a memorable family vacation. The hotel's child-friendly facilities and activities ensure that young guests are entertained and well taken care of throughout their stay. Conveniently located just 41.5 km from the city center, Sheraton Grand Chennai Resort & Spa provides a peaceful oasis away from the hustle and bustle of urban life. Yet, it remains easily accessible, with the airport just 60 minutes away. This makes it an ideal choice for both leisure and business travelers seeking a tranquil retreat without compromising on convenience. Check-out time is until 12:00 PM, allowing guests to savor their last moments in this idyllic setting before bidding farewell to Sheraton Grand Chennai Resort & Spa. Whether you're seeking a relaxing getaway, a family adventure, or a memorable event venue, this hotel promises an unforgettable experience that will leave you longing to return.

Unwind and Indulge in Entertainment at Sheraton Grand Chennai Resort & Spa

Sheraton Grand Chennai Resort & Spa offers a plethora of entertainment facilities to ensure a memorable and enjoyable stay. Whether you're looking to relax or have some fun, this resort has something for everyone. Indulge in retail therapy at the shops, where you can find a variety of products and souvenirs to take back home. Sip on your favorite cocktail or try a new concoction at the stylish bar, perfect for unwinding after a long day of exploration. For those who love to dance the night away, the nightclub offers a vibrant atmosphere and a wide selection of music to keep you grooving. Pamper yourself at the salon and enjoy a rejuvenating massage at the spa, where skilled therapists will help you relax and unwind. Take a leisurely stroll through the lush gardens, immersing yourself in the serene surroundings. The games room is perfect for some friendly competition, with a variety of games to keep you entertained. Don't forget to visit the gift/souvenir shop to find unique mementos to cherish your time at Sheraton Grand Chennai Resort & Spa. With its array of entertainment facilities, Sheraton Grand Chennai Resort & Spa ensures that your stay is not only comfortable but also filled with excitement and relaxation. Whether you're looking to shop, dance, pamper yourself, or simply unwind, this resort has everything you need for a memorable vacation.

Unwind and Stay Active at Sheraton Grand Chennai Resort & Spa's Sports Facilities

At Sheraton Grand Chennai Resort & Spa, you'll find a wide range of sports facilities that cater to both relaxation and fitness enthusiasts. Dive into the refreshing outdoor pool, soak up the sun on the pristine beach, or sip on a refreshing cocktail at the poolside bar. For those looking to stay active, the resort offers a free 24-hour fitness center equipped with state-of-the-art equipment. Whether you prefer cardio workouts, weightlifting, or group classes, you'll find everything you need to maintain your fitness routine. Additionally, there is a fitness center with additional charge for those seeking a more personalized workout experience. Sports enthusiasts can also enjoy a friendly game of table tennis or try their hand at the dart board. These facilities provide the perfect opportunity to challenge friends or family members to some fun and friendly competition. No matter your preference, Sheraton Grand Chennai Resort & Spa's sports facilities offer something for everyone. Whether you're looking to relax by the pool, stay active in the fitness center, or engage in some friendly competition, you'll find it all at this exceptional resort.

Convenience at its Finest: Sheraton Grand Chennai Resort & Spa's Facilities

Sheraton Grand Chennai Resort & Spa in Mamallapuram, India, offers a range of convenience facilities that cater to the needs of every guest. With 24-hour room service, you can indulge in delicious meals anytime you desire, ensuring a truly luxurious and hassle-free stay. The hotel also provides laundry service, allowing you to keep your wardrobe fresh and clean throughout your visit. For added peace of mind, Sheraton Grand Chennai Resort & Spa offers safety deposit boxes, ensuring the security of your valuables. The attentive concierge is always ready to assist you with any requests or inquiries, ensuring a seamless and enjoyable stay. Stay connected with complimentary Wi-Fi in public areas and all rooms, making it easy to stay in touch with loved ones or catch up on work. To cater to the needs of all guests, the hotel provides a designated smoking area for those who enjoy a smoke. Additionally, the convenience store on-site offers a range of essentials and goodies, perfect for any last-minute needs. With daily housekeeping, you can relax and unwind in a clean and well-maintained environment. For a quick and efficient check-in or check-out experience, the hotel offers express check-in/check-out services. Luggage storage facilities are also available, allowing you to explore the charming surroundings of Mamallapuram without worrying about your belongings. To add a touch of warmth and coziness, Sheraton Grand Chennai Resort & Spa features a fireplace in select rooms, creating a soothing ambiance for a truly relaxing stay. With dry cleaning services, you can attend to any wardrobe emergencies with ease. At Sheraton Grand Chennai Resort & Spa, convenience is at the heart of the guest experience. With a range of facilities and services designed to make your stay comfortable and hassle-free, this resort is the perfect destination for a memorable vacation or a productive business trip.

Convenient Transport Facilities at Sheraton Grand Chennai Resort & Spa

At Sheraton Grand Chennai Resort & Spa, we understand the importance of hassle-free transportation for our guests. Whether you are arriving from the airport or exploring the beautiful city of Mamallapuram, we have a range of transport facilities to cater to your needs. For a seamless arrival, our airport transfer service ensures that you are greeted at the airport and whisked away to the resort in comfort and style. If you prefer to drive yourself, we offer valet parking as well as a car park onsite, so you can easily park your vehicle upon arrival. To explore the local area, our shuttle service provides convenient transportation to nearby attractions and landmarks. If you wish to venture further, our car hire service allows you to explore Mamallapuram and its surroundings at your own pace. Alternatively, our friendly staff can assist you in arranging a taxi service for your convenience. At Sheraton Grand Chennai Resort & Spa, we strive to make your stay as comfortable as possible. With our comprehensive range of transport facilities, including car park free of charge and self-parking options, you can rest assured that your transportation needs are well taken care of during your time with us.

Luxurious Room Facilities at Sheraton Grand Chennai Resort & Spa

Experience ultimate comfort and convenience in the elegantly appointed rooms of Sheraton Grand Chennai Resort & Spa. Each room is equipped with modern amenities including air conditioning to keep you cool, a flat-screen television with satellite and cable channels for your entertainment, and a mini bar and refrigerator for your refreshment needs. Enjoy the soothing touch of plush bathrobes and complimentary toiletries, ensuring a spa-like experience right in your room. For moments of relaxation, unwind by the cozy fireplace or step out onto your private balcony or terrace to take in the scenic views. Start your day with a fresh cup of coffee or tea prepared with the in-room coffee/tea maker, and take advantage of the convenient hair dryer for your grooming needs. The thoughtfully designed room facilities combine comfort and luxury, making your stay at Sheraton Grand Chennai Resort & Spa truly memorable and indulgent.

Indulge in Exquisite Dining at Sheraton Grand Chennai Resort & Spa

At Sheraton Grand Chennai Resort & Spa, guests are treated to a delightful array of dining options that cater to every palate. Whether you're looking for a quick bite or a fine dining experience, this resort has it all. Start your day with a freshly brewed cup of coffee at the coffee shop, where expert baristas create aromatic blends to awaken your senses. For a more substantial meal, head to the on-site restaurant, where you can indulge in a diverse menu featuring both local and international cuisines. With 24-hour room service, you can enjoy a delectable meal in the comfort of your own room, whenever you desire. Additionally, the resort offers BBQ facilities, perfect for those who enjoy grilling their own meals. With daily housekeeping, you can rest assured that your dining area will always be clean and inviting, ready for your next culinary adventure.

Luxurious Room Options at Sheraton Grand Chennai Resort & Spa

At Sheraton Grand Chennai Resort & Spa, guests can choose from a diverse range of elegantly appointed rooms and suites designed to cater to different preferences and needs. Options include spacious guest rooms with either a single King or two Queen beds, offering stunning views such as sea, garden, or Crocodile Park vistas. For those seeking extra space and exclusivity, the Executive Suite provides a generous 67 square meters with captivating city views, while the 81-square-meter Sea View Suite offers a luxurious retreat overlooking the ocean. For a truly indulgent experience, the 250-square-meter Bay View Private Pool suite and the 150-square-meter Two-Bedroom Villa with seafront access provide unparalleled comfort and privacy, complete with private pools and direct beach access.

Discover the Rich Heritage of Mahabalipuram in Mamallapuram, India

Nestled along the pristine shores of the Bay of Bengal, Sheraton Grand Chennai Resort & Spa offers the perfect gateway to explore the captivating town of Mamallapuram, also known as Mahabalipuram. Renowned for its rich cultural heritage and architectural marvels, this UNESCO World Heritage Site is a treasure trove of ancient temples, rock-cut caves, and exquisite sculptures. Immerse yourself in the fascinating history as you wander through the ancient ruins and marvel at the intricate stone carvings that adorn the temples. The Shore Temple, a magnificent structure dating back to the 8th century, stands as a testimony to the architectural brilliance of the Pallava dynasty. Explore the intricately carved bas-reliefs at the Arjuna's Penance, depicting scenes from the Hindu epic, Mahabharata. For a unique experience, head to the Five Rathas, a group of monolithic rock-cut temples resembling chariots. Each temple is dedicated to a different deity and showcases stunning craftsmanship. Don't miss the iconic Krishna's Butterball, a massive rock balanced precariously on a slope, defying gravity. Beyond its architectural wonders, Mahabalipuram offers breathtaking beaches where you can unwind and soak up the sun. Take a leisurely stroll along the golden sands of Mahabalipuram Beach or indulge in thrilling water sports like surfing and jet skiing. With its rich heritage, stunning beaches, and tranquil surroundings, Mahabalipuram is a must-visit destination for history enthusiasts and beach lovers alike. Stay at Sheraton Grand Chennai Resort & Spa and embark on an unforgettable journey through the ancient wonders of this enchanting town.

Convenient Transportation from the Nearest Airports to Sheraton Grand Chennai Resort & Spa

Situated in the picturesque coastal town of Mamallapuram, Sheraton Grand Chennai Resort & Spa is a luxurious haven that offers a perfect blend of tranquility and modern amenities. For travelers arriving by air, there are two main airports near Mamallapuram: Chennai International Airport (MAA) and Pondicherry Airport (PNY). Chennai International Airport (MAA) is the nearest major airport, located approximately 55 kilometers away from Sheraton Grand Chennai Resort & Spa. Upon arrival, guests have several transportation options to reach the resort. The most convenient and hassle-free way is to hire a private taxi or book a pre-arranged airport transfer through the resort. This ensures a smooth and comfortable journey, with the added benefit of knowledgeable drivers who can provide insights about the local area. Alternatively, for those looking for a more budget-friendly option, there are also shared shuttle services available from the airport to Mamallapuram. These shuttles operate at regular intervals and offer a cost-effective way to reach the resort. Additionally, public buses are also available from the airport to Mamallapuram, although they may be crowded and less comfortable. If you are arriving at Pondicherry Airport (PNY), located around 100 kilometers from Sheraton Grand Chennai Resort & Spa, it is recommended to hire a private taxi or arrange a transfer in advance. The journey from Pondicherry Airport to the resort takes approximately 2-3 hours, depending on traffic conditions. Whichever airport you choose to fly into, Sheraton Grand Chennai Resort & Spa offers a range of transportation options to ensure a seamless and enjoyable journey to your coastal retreat. From private taxis to shared shuttles, getting to this luxurious resort is a breeze, allowing you to start your vacation in style.

Discover the Rich Cultural Heritage of Mamallapuram near Sheraton Grand Chennai Resort & Spa

Nestled amidst the captivating town of Mamallapuram, Sheraton Grand Chennai Resort & Spa offers a perfect blend of luxury and tranquility. Situated near several renowned landmarks and attractions, this resort provides an ideal base for exploring the rich cultural heritage of the region. One of the must-visit landmarks near the resort is the Descent of the Ganges, a UNESCO World Heritage Site. This magnificent rock-cut sculpture depicts the descent of the river Ganges from the heavens to the earth, showcasing the exceptional craftsmanship of ancient Indian artisans. Marvel at the intricate details and awe-inspiring size of this masterpiece as you explore the surrounding area. For history enthusiasts, the Tiger Cave is a fascinating attraction located nearby. This ancient rock-cut cave temple features intricate carvings of tigers, elephants, and other mythical creatures. Take a stroll through the serene surroundings and admire the intricate rock-cut architecture that dates back to the 7th century. Immerse yourself in the spiritual ambiance of Mamallapuram by visiting the Ganesha Ratha, a monolithic rock-cut temple dedicated to Lord Ganesha. Adorned with beautiful carvings and sculptures, this temple is a testament to the architectural brilliance of the Pallava dynasty. With its convenient location near these landmarks and attractions, Sheraton Grand Chennai Resort & Spa offers an unforgettable experience for travelers seeking to explore the cultural treasures of Mamallapuram.

Delightful Dining Options Near Sheraton Grand Chennai Resort & Spa

When it comes to dining near Sheraton Grand Chennai Resort & Spa, guests are spoilt for choice. Just a short distance away, you'll find a variety of restaurants to suit every palate. For those craving a taste of Arabian cuisine, Arabian Garden Multi Cuisine Restaurant and Arabian Garden Seafood Restaurant offer a delectable selection of dishes bursting with flavors and spices. If you're in the mood for authentic South Indian fare, Sri Ananda Bhavan is a must-visit. For a quick bite or a casual meal, Motel Mamalla and Wok To Dhaba Restaurant provide delicious options. Moonrakers Restaurant offers a delightful beachside dining experience, while Hotel Guru ECR and Virunthombal Chettinadu serve up mouthwatering local specialties. Vegetarian diners will be delighted by The Golden Palate, a pure vegetarian restaurant located in Hotel Mamallaa Heritage. And for those looking to enjoy a meal with a view, Santana Beach Restaurant is the perfect choice. With such a diverse range of dining options nearby, guests at Sheraton Grand Chennai Resort & Spa are guaranteed a culinary adventure.

Shop till you drop near Sheraton Grand Chennai Resort & Spa

Located in the heart of Mamallapuram, Sheraton Grand Chennai Resort & Spa is surrounded by a variety of shopping landmarks that will indulge even the most avid shopaholics. Just a short stroll away, you'll find JK Bookshop, where you can browse through a vast collection of books, from bestsellers to rare editions. For art enthusiasts, Srinithi Art Gallery is a must-visit, showcasing exquisite paintings and sculptures by local and renowned artists. Apollo Books is another gem nearby, offering a wide range of genres to satisfy every reader's taste. And if you're looking for authentic handicrafts and souvenirs, Poompuhar Handicrafts Emporium is the place to go, where you can find beautifully crafted items that reflect the rich cultural heritage of Tamil Nadu. With these incredible shopping landmarks just steps away, Sheraton Grand Chennai Resort & Spa is the perfect destination for a memorable shopping experience.

Luxury at an Affordable Price: Sheraton Grand Chennai Resort & Spa

Experience the ultimate blend of luxury and affordability at Sheraton Grand Chennai Resort & Spa. With an average price of $253 per room, this stunning beachfront property offers exceptional value for money. Compared to the average price of a hotel room in Mamallapuram, which stands at $98, Sheraton Grand Chennai Resort & Spa provides a truly indulgent experience without breaking the bank. Step into a world of opulence as you enter the elegant rooms and suites at Sheraton Grand Chennai Resort & Spa. Each accommodation is meticulously designed with modern amenities and tasteful furnishings, ensuring a comfortable stay for every guest. From the breathtaking views of the Bay of Bengal to the plush bedding and spacious bathrooms, every aspect of your room exudes luxury. Not only does Sheraton Grand Chennai Resort & Spa offer exceptional value, but it also provides a range of world-class facilities and services. Indulge in a rejuvenating spa treatment, take a dip in the infinity pool overlooking the ocean, or savor exquisite cuisines at the on-site restaurants. With its unbeatable location, luxurious accommodations, and competitive pricing, Sheraton Grand Chennai Resort & Spa is the perfect choice for both business and leisure travelers seeking an unforgettable stay in Mamallapuram.

Excellent Service, Delicious Food, and Beautiful Surroundings

Guests of Sheraton Grand Chennai Resort & Spa rave about the excellent service provided by Ms Kenny, the welcoming and attentive Guest Service Representative. The resort's restaurant, Reef, is highly praised for its delicious food and wide variety of options, making it a great place to relax and indulge in a satisfying meal. The cleanliness of the rooms is also highlighted, with guests noting that they were spotless and well-maintained. The resort's location is convenient and easily accessible, with a beautiful garden walkway leading to a clean and picturesque beach. The staff are described as friendly, assertive, and creating a warm and welcoming environment for guests.

A Luxurious Haven of Excellence

Sheraton Grand Chennai Resort & Spa in Mamallapuram, India, has received rave reviews from its satisfied guests. With an impressive overall rating of 8.9, this resort is truly a luxurious haven of excellence. From the moment you step foot into the property, you will be greeted by a team of dedicated and friendly staff who are committed to providing exceptional service. Their impeccable performance has earned the resort a remarkable rating of 9.1 for staff performance, ensuring that every guest feels valued and well taken care of throughout their stay. One of the highlights of this resort is its outstanding facilities. With a rating of 8.9, guests have praised the wide range of amenities available, catering to all their needs and desires. Whether you're looking to relax by the poolside, indulge in a rejuvenating spa treatment, or stay active at the fitness center, Sheraton Grand Chennai Resort & Spa has it all. The resort's commitment to cleanliness is also evident, with a remarkable rating of 9.3. Guests can expect spotlessly clean rooms and public areas, ensuring a comfortable and hygienic stay. Located in the picturesque town of Mamallapuram, Sheraton Grand Chennai Resort & Spa enjoys a prime location that has earned it a rating of 9.1. Situated along the beautiful coastline, guests can soak in breathtaking views of the ocean and enjoy easy access to the beach. The resort's proximity to popular attractions and landmarks also adds to its appeal, allowing guests to explore the rich cultural heritage of the area with ease. With an impressive rating of 8.2 for value, Sheraton Grand Chennai Resort & Spa offers a truly unforgettable experience that is worth every penny. Book your stay now and indulge in a world of luxury and relaxation.

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Amenities and facilities

Exceptional9.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Hindi
Family
  • Children's books and toys
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Bowling alley
  • Dart board
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Massage
  • Mini golf course
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Full american breakfast
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fan
  • Fold-up bed
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Outdoor furniture
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Trash cans
  • Trouser press
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site
The Reef
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Pelican Deck
  • Cuisine: Grill/BBQ
  • Menu: Buffet
Pintail Lounge
  • Menu: Buffet

Location

280 ECR, Vadanamelli, Chennai (Adjacent to Madras Crocodile Bank), Mahabalipuram, Mamallapuram, India, 603104

Exceptional9.2

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Third and fourth adult/child charges if not a part of this rate are payable at the hotel directly. Charges would be INR 2500 + taxes which covers an extra bed and breakfast for your stay. Any additional meals will be charged at the property separately.
  • Photography/Videography shoots are not included in the stay package, and additional charges apply for using the property as a venue for such activities.
  • To guarantee a reservation, a successful preauthorization charge to the credit card required 5 days prior to check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-in until23:00
Getting around
  • Distance from city center41.5 km
  • Travel time to airport (minutes)60
  • Airport transfer fee3500 INR
Extras
  • Daily Internet/Wi-Fi fee0 INR
  • Breakfast charge (unless included in room price)1000 INR
The property
  • Year property opened2018
  • Number of floors4
  • Most recent renovation2018
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges1
Parking
  • Daily parking fee0 INR

Property announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Sheraton Grand Chennai Resort & Spa from real guests

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 9.2
  • 7.6
  • 7.6
  • 10
  • 2.4
  • 2.0
  • 9.6
  • 7.6
  • 10

Most recent

  • Cleanliness score 9.3 out of 10 and is a high score in Mamallapuram
    Cleanliness9.3
  • Location score 9.2 out of 10 and is a high score in Mamallapuram
    Location9.2
  • Facilities score 9 out of 10 and is a high score in Mamallapuram
    Facilities9.0
  • Service score 9 out of 10 and is a high score in Mamallapuram
    Service9.0
  • Value for money score 8.3 out of 10 and is a high score in Mamallapuram
    Value for money8.3
High score for Mamallapuram

Rating

9+ Exceptional (120)
8-9 Excellent (17)
7-8 Very Good (15)
6-7 Good (9)
<6 Below Expectation (10)

Review summary

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This hotel boasts a beautiful private beach that's loved by many guests. Additionally, the excellent staff service is memorable, and this hotel is ideal for a family weekend getaway. The food is good with a wide range of dishes to choose from, adding to the list of reasons why guests enjoy their stay. There are also plenty of reviews that mention the calm, peaceful, and serene ambiance of the hotel.

Although most guests enjoyed their stay, a few guests mentioned poor room service.

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Showing 171 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Krishna from India
    Family with young children
    Sea View With Garden, Guest Room, 2 Queen, Beach Front Access
    Stayed 1 night in July 2025

    “"A Luxurious Coastal Escape at Sheraton Grand Chennai – Truly Unforgettable!"”

    A Truly Grand Experience at Sheraton Grand Chennai Resort & Spa! From the moment we arrived at the Sheraton Grand Chennai Resort & Spa, it was clear that this was going to be an unforgettable experience. Nestled along the beautiful East Coast Road, the property is a perfect blend of luxury, nature, and exceptional hospitality. The check-in was seamless and warm, with the staff going out of their way to make us feel welcome. The resort itself is stunning — lush green landscapes, a serene beachfront, and thoughtfully designed interiors that reflect elegance and comfort. Our room was spacious, spotless, and beautifully appointed, with a private balcony overlooking the sea — the sound of the waves made for the most peaceful wake-up calls. Every detail, from the plush bedding to the luxurious bath amenities, was top-notch. The food was another highlight. Every meal at The Reef and Pelican Deck was a culinary delight — fresh seafood, authentic South Indian dishes, and international cuisine, all prepared with incredible skill. The breakfast spread was particularly impressive, catering to every palate. What truly sets Sheraton Grand apart is its impeccable service. The staff were genuinely caring, attentive, and always ready with a smile. Special thanks to the front office, housekeeping, and restaurant teams who ensured every moment was comfortable and enjoyable. The infinity pool, beach access, and the spa added to the experience of pure relaxation. Whether you’re planning a romantic getaway, a family vacation, or a weekend escape, this resort has everything to make it memorable. We left feeling rejuvenated, pampered, and already planning our next visit. Highly recommend Sheraton Grand Chennai Resort & Spa for anyone seeking luxury, comfort, and world-class service by the sea!

    Reviewed July 17, 2025

    Dear Krishna, Thank you for taking the time out to review our resort and sharing your experience at South India's favorite resort, Sheraton Grand Chennai Resort and Spa, Mahabalipuram. It was our pleasure to serve you and we are glad you enjoyed your stay at our beachside property. We look forward to welcoming you back to the Resort soon! Regards, Saptarshi Biswas General Manager

    Responded July 19, 2025
    Sheraton Grand Chennai Resort & Spa
  2. 10.0
    Exceptional
    Vijay from United Arab Emirates
    Family with young children
    Sea View with Garden, Guest room, 1 King, Beach front access
    Stayed 2 nights in July 2025

    “Excellent stay . ”

    Had a very late checkin , initially the room ( sea facing ) we had requested was not shown as it was automatically upgraded to garden view room. But the staff made all efforts to shows us two separate rooms which were sea facing and we selected one to our liking. Rooms were fresh , clean and spacious with all amenities provided . Room had a balcony overseeing the swimming pool and the sea view . Staff were extra helpful and courteous with all our requests. Food Breakfast- excellent options for both adults and kids Lunch - Ala carte - very good , staff were again excellent in accomodating special Requests Dinner - again an amazing spread . Overall - the entire Property is well maintained and superbly operated with Proffesional and well mannered staff ! Good job

    Reviewed July 29, 2025

    Dear Vijay, Thank you for taking the time out to review our resort and sharing your experience at South India's favorite resort, Sheraton Grand Chennai Resort and Spa, Mahabalipuram. It was our pleasure to serve you and we are glad you enjoyed your stay at our beachside property. We look forward to welcoming you back to the Resort soon! Regards, Saptarshi Biswas General Manager

    Responded July 31, 2025
    Sheraton Grand Chennai Resort & Spa
  3. 5.6
    Keerthan from India
    Couple
    Guest Room, 1 King
    Stayed 1 night in June 2025

    “A Shameful Display of Hospitality – Never Returning to Sheraton ECR, Mahabalipuram”

    As someone who works in the hospitality industry, I know how challenging it is to run a full property on a busy weekend. But Sheraton Grand on ECR Road, Mahabalipuram has single-handedly redefined what indifference, mismanagement, and complete lack of guest empathy looks like — all under the guise of a premium resort experience. What was meant to be a quiet weekend getaway for my wife and me turned into an absolute disaster. We arrived at 2:20 PM on a Sunday, to a chaotic front desk. After waiting, we were met by an attendant named Shriya, who confirmed check-in was at 3 PM and that we’d be called once our room was ready. I appreciated the clarity and asked her when the Sunday brunch would end, so we could grab a bite before our room was ready. She confidently said 3 PM. Rushing to the restaurant, we thankfully got a table despite the crowd, and began eating, only to be told by the restaurant staff that brunch actually ends at 4 PM. Not a major issue on its own, but this marked the beginning of a weekend of constant misinformation. The restaurant AC was barely functioning, and the staff simply shrugged and blamed it on the number of people present. I met a former acquaintance, Ajilesh, now the F&B Director, who was warm and helpful in suggesting items from the buffet — one of the few silver linings. By 3:45 PM, no one from the front desk had called us. So we walked back, found Shriya, and were told our room was ready. Why the promised call was never made is still a mystery. Still, we brushed it off. Up until then, all these issues were pardonable. But what happened next was beyond appalling. At 5 PM, we decided to spend time by the beach. It was crowded, but the staff arranged a couple of chairs for us and served us drinks from the bar. We asked for an additional chair to place our drinks, which they kindly provided. Moments later, a random guest approached, asked if the third chair was taken, and before we could process it, he threw our drinks to the sand and yanked the chair away. I chose not to escalate it immediately and waited for a manager. The banquets manager, informed by beach staff, came over. My friend Ajilesh also arrived. When I explained the incident and requested a simple apology from the guest — not for me, but for my wife, whose comfort had been insulted — I was stunned by the response. Ajilesh, someone I’ve known professionally, casually dismissed it saying, "Macha leave it da, don’t make a big deal out of this." He even implied I had partly provoked the guest. This wasn’t damage control — it was a blatant display of protecting a rude guest over a paying one. Even the head of security, Mr. Raja, promised to check the footage but never returned. After an hour, the guest left without any consequence. All I asked was a basic human courtesy — an apology. Come morning, I asked Guest Relations for the breakfast buffet timing — they said 10 AM, only for me to find out later it was open till 11 AM. Another instance of sheer cluelessness. I had also requested a late check-out of 2 PM at check-in, which Shriya acknowledged in writing. Yet at 12 PM, I received a curt call from Guest Relations asking when I’d check out because the room needed to be cleaned. I responded firmly, reiterating my 2 PM request. At checkout, Malika, the so-called head of Guest Loyalty, didn't even ask me how my stay was — a fitting end to a weekend of negligence. Either she’s untrained, overwhelmed, or just indifferent — but either way, she symbolized the rot within this property’s customer service. Final Thoughts: This property doesn’t understand what it means to care for guests. It operates purely for revenue churn, shoving in as many guests as possible without ensuring even the bare minimum standards of hospitality. There’s no accountability, no sense of urgency during crises, and no sincerity. Despite knowing someone on the inside, I asked for no favours. I paid for every service in full. Yet, when it came to the one moment th

    Reviewed June 09, 2025

    Dear Keerthan, Dear keerthann2022, Thank you for your feedback. We are truly sorry that your stay did not meet expectations, and that we fell short in delivering the special touches and amenities you anticipated from a five-star experience. We understand that the service provided is a crucial part of the overall experience, and we're sorry that you faced delays during check-in. Please accept our apologies for the inconvenience caused by the overcrowding and wait time. This is not the level of service we strive to offer, and your comments have been taken very seriously. It is especially disheartening to know that during a moment that truly mattered, we failed to stand up for your dignity and offer the support and accountability every guest rightfully deserves. There is no excuse for silence or inaction, and for that, I offer my sincerest apologies. We are committed to delivering genuine care, respect, and hospitality. I regret that we did not live up to that commitment during your

    Responded June 19, 2025
    Sheraton Grand Chennai Resort & Spa
  4. 7.6
    Very good
    Teza from India
    Couple
    Guest Room, 1 King
    Stayed 1 night in December 2025

    “Stressful ”

    We chose Sheraton Grand Mahabalipuram expecting a calm, premium seaside resort experience at INR *** a night (including breakfast for 2), but it turned out to be quite the opposite. It was stressful and we just wanted to go back home. We recommend this place to anybody who thinks the price is worth for a transit hotel or to book in entirety for large events, but if you’re looking for true relaxation, this isn’t it. Pros: 1.The resort is clean 2. the food is standard five-star quality, breakfast was good 3. staff was polite and efficient 4.all amenities including the pool were well maintained. Cons: 1. It felt more like a crowded transit hotel than a relaxing resort. 2.Hardly any lounging spaces apart from the beach and pool sides. 3. Beach side is poorly maintained and extremely crowded during evening snacks — it felt more like a wedding venue. 4. The property was hosting events, so there was constant loud garrish music, furniture being dragged around, and nonstop movement of staff and equipment from check in at 3pm till we slept at night and there was movement of furniture even when we woke up at 5.30am. 5. Lack of privacy: the glass balconies in the rooms directly face other rooms, making it uncomfortable: a forced view of people changing clothes without draping the curtain, and there’s no proper sun cover so if you need peace you are confined to your room (ofcourse the sound of furniture being dragged is loud in the room as well). As for the villas, they face into a shared lawn where there is a large crowd walking in and out from the beach and back.

    Reviewed December 07, 2025

    Dear Teza, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet the high standards you expected and deserved during your stay. We understand that the service provided is a crucial part of the overall experience, and we're sorry that you faced such issues during your stay. Please accept our apologies for the inconvenience caused by the crowd and the wedding that was booked at our resort. This is not the level of service we strive to offer, and your comments have been taken very seriously. We appreciate your candid feedback and are committed to making the necessary improvements to ensure that such situations do not recur. Your experience does not reflect our usual standards, and we will work diligently to enhance our service and guest experience moving forward. We hope you will consider giving us another opportunity to provide you with the exceptional service that we are known for. Regards, Saptarshi Biswas General Ma

    Responded December 12, 2025
    Sheraton Grand Chennai Resort & Spa
  5. 10.0
    Exceptional
    Gayathri from India
    Family with teens
    Guest room, 2 Queen
    Stayed 1 night in October 2025

    “Exceptional stay”

    Went there on Diwali. Location is very good. Staffs were very friendly and helpful. We got a free upgrade to executive suite. Rooms were neat, clean and spacious. Diya lighting, high tea and few games were organised as it was diwali. View from the reception area to the beach front is great. Lots of restaurants available. Pool was clean. Tt, carrom, chess and billards were available in RC. Overall had a wonderful time

    Reviewed October 21, 2025

    Dear Gayathri, Thank you for your kind review! We are pleased to know that you are happy with your experience at Sheraton Grand Chennai Resort & Spa, Mahabalipuram. It was a pleasure to serve you and we look forward to welcoming you back to our beachside resort soon! Regards, Saptarshi Biswas General Manager

    Responded October 24, 2025
    Sheraton Grand Chennai Resort & Spa
Changed to review page 1

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