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Sheraton Manila Bay
Sheraton Manila Bay
Exterior view, Sheraton Manila Bay in Manila
Lobby, Sheraton Manila Bay in Manila
Swimming pool, Sheraton Manila Bay in Manila
Fitness center, Sheraton Manila Bay in Manila
Balcony/terrace, Sheraton Manila Bay in Manila

Removed from saved list

8.6

Excellent

3,886 reviews

3,886 reviews

Housekeeping51
Breakfast35
View14
See map
See map

8.7

Excellent

Location rating score

Excellent location - 2.04 kilometers from city center
Popular neighborhood
Exceptional for walking
Walkable places
Fabulous Laundry
50 m
Suburbia
100 m
Casino Filipino Malate Branch
180 m
Firma
230 m
Castro at Firma
230 m
Popular landmarks
Robinsons Place Manila
360 m
Rizal Park
1.3 km
Manila Ocean Park
1.5 km
National Museum
1.6 km
Fort Santiago
2.0 km
Closest landmarks
Kei.ko KTV Bar
150 m
My Adonai Gym
150 m
Hyatt Casino Parking
160 m
EUROTEL
210 m
Hyatt Hotel Parking
250 m

Sheraton Manila Bay

M. Adriatico corner General Malvar Street, Malate, Malate, Manila, Philippines, 1004 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Malate part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Manila

Front desk [24-hour]

Airport transfer

Excellent breakfast

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Manila are being booked every minute!
Value for money8.2
Distance to city center0km
Location rating8.7
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport7.5 km

Rooms available at Sheraton Manila Bay

Excellent
Room comfort & quality

8.9

Junior Suite, 1 Bedroom Suite, 1 King, Bay view
...
  • Room size: 51 m²/549 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Sheraton Suite, 1 Bedroom Suite, 1 King, Skyline view
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive, Larger Guest room, 1 King
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive Suite, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 126 m²/1356 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Guest room, 1 King
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Presidential Suite, 1 Bedroom Larger Suite, 1 King
...
  • Room size: 178 m²/1916 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive, Larger Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Sheraton Suite, 1 Bedroom Suites, 1 King
...
  • Room size: 60 m²/646 ft²
  • Bathtub
  • 1 queen bed
Enter dates to see prices
Superior Room
...
  • Room size: 36 m²/388 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are offered at Sheraton Manila Bay?

Start off your day with Sheraton Manila Bay's offered cuisine and dining options which includes an array of options such as International cuisine, Buffet in restaurant,and Asian cuisine for you to decide on.

What kinds of facilities are available for children at Sheraton Manila Bay?

While on a trip with your loved ones, your kids can also enjoy the fun in sports and recreation facilities offered at Sheraton Manila Bay such as kids pool.

What points of interest are nearby Sheraton Manila Bay that are in walking range?

While staying at Sheraton Manila Bay, begin your vacation by exploring the nearest attractions that are within walking distance to the property which include Casino Filipino Malate Branch, Firma, and Castro at Firma.

What bars are in close proximty of Sheraton Manila Bay?

While remaining at Sheraton Manila Bay, enjoy your evening or night out at Kei.ko KTV Bar or EUROTEL to get the most out of your nightlife.

What do past visitors love most about Sheraton Manila Bay?

Past guests that stayed at Sheraton Manila Bay have given this property a rating of 8.97 for its remarkable cleanliness as the primary highlight for their stay.

What is the verified guest review consensus about Sheraton Manila Bay's swimming pool?

63.0% of our verified customer reviews have given an optimistic review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Sheraton Manila Bay down in the review section.

What is the typical rating that past Couples' have given to Sheraton Manila Bay?

Verified couple travelers that have stayed at this property have given Sheraton Manila Bay an average rating of 8.8. You can look up on more descriptive customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

What do local visitors think about Sheraton Manila Bay?

Verified local visitors that have stayed at this property have given Sheraton Manila Bay an average rating of 9.2. You can look up on more specific customer reviews, and feedback for this property down in the review section.

What restaurants are in close proximty of Sheraton Manila Bay?

Sheraton Manila Bay’s neighborhood is Malate which includes popular restaurants such as Yue Lai Seafood and Hotpot Restaurant, Casa Armas, and Sala.

What time is check-in and check-out at Sheraton Manila Bay?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

What people love about Sheraton Manila Bay

  • 8.8

    Excellent
    Cleanliness

    "Clean room & every area;"

    Gloria

    |

    July 9, 2022

  • 10

    Exceptional
    Cleanliness

    "Our room is clean and very comfortable to stay."

    Reynaldo

    |

    January 17, 2022

  • 10

    Exceptional
    Location

    "Excellent place to stay in Malate, close to all and very convenient."

    David

    |

    September 30, 2022

Overall rating:

8.6

Excellent
3,886 reviews
Cleanliness
9.0
Facilities
8.5
Location
8.7
Read all reviews >
What travelers say they love:
I enjoy staying with them and the Employees are becoming my ...
Leonelle from Philippines
Solo traveler
More about Sheraton Manila Bay

More about Sheraton Manila Bay

Experience Luxury and Convenience at Sheraton Manila Bay's Top-Notch Facilities

Sheraton Manila Bay is a 5.0-star hotel located in the heart of Manila, Philippines, offering a wide range of luxurious facilities that cater to all your needs. The hotel features an outdoor pool, hot tub, and 24-hour fitness center for guests who want to stay fit and relaxed. There is also a poolside bar where you can enjoy refreshing drinks while lounging by the pool. For those who want to indulge in some retail therapy, the hotel has its own shops, and there is a coffee shop, restaurant, and room service available for guests who prefer to dine in. The hotel also offers safety deposit boxes, airport transfer, concierge, and car hire services for your convenience. Each room is equipped with air conditioning, bathrobes, daily newspaper, in-house movies, hair dryer, television, mini bar, satellite/cable TV, and free Wi-Fi. Guests can also enjoy Wi-Fi in public areas and free Wi-Fi in all rooms. The hotel offers express check-in/check-out, luggage storage, taxi service, and car park for guests who are always on the go. Start your day right with the hotel's breakfast buffet, and experience luxury and convenience like no other at Sheraton Manila Bay's top-notch facilities.

Luxurious Room Types at Sheraton Manila Bay

Experience a lavish stay at Sheraton Manila Bay with our range of room types to choose from. Our Deluxe Guest room offers 32 square meters of space with a comfortable King Bed, while our Deluxe Guest room with 2 Single Beds provides 36 square meters of living space. For those seeking a larger room, our Executive rooms offer 40 square meters of space with the option of a King Bed or 2 Single Beds. Our Junior Suite with Bay view is perfect for those seeking a more luxurious stay with 51 square meters of space and a comfortable King Bed. For the ultimate indulgence, our Presidential Suite offers 178 square meters of space with a King Bed, while our Sheraton Suite with Skyline view provides 60 square meters of space and a King Bed. Book your stay now and experience luxury like never before at Sheraton Manila Bay.

Discover Manila's Vibrant Neighborhood

Located in the heart of Manila's Malate District, Sheraton Manila Bay offers easy access to some of the city's most iconic landmarks and attractions. Take a stroll along the scenic Roxas Boulevard and enjoy stunning views of Manila Bay. Visit the Manila Zoo, home to a wide variety of exotic animals. Art enthusiasts will appreciate the nearby Metropolitan Museum of Art, which showcases a collection of Filipino art and culture. For a taste of local nightlife, head to Remedios Circle, a bustling hub of bars and restaurants. With so much to explore in the surrounding area, Sheraton Manila Bay is the perfect choice for travelers looking to experience the vibrant culture of Manila.

Exceptional Staff and Facilities at Sheraton Manila Bay

Sheraton Manila Bay has earned a reputation for exceptional customer service, thanks to its friendly and accommodating staff. Guests have praised the hotel for its beautifully appointed rooms, which are equipped with wonderful amenities and facilities. The hotel's breakfast is also a standout feature, with many guests describing it as great. Overall, visitors have had nothing but positive things to say about Sheraton Manila Bay, with many noting the hotel's great service and friendly staff as standout features. If you're looking for a top-notch hotel experience in Manila, Sheraton Manila Bay is definitely worth considering.

Experience Unmatched Comfort and Service at Sheraton Manila Bay

Sheraton Manila Bay has garnered an impressive overall rating of 8.6 from satisfied customers on Agoda. With high scores across all categories, it's no surprise that guests rave about the hotel's exceptional facilities, cleanliness, and staff performance. The hotel's prime location also received a noteworthy 8.7 rating, making it an ideal choice for travelers looking to explore the vibrant city of Manila. Whether you're indulging in the delicious food and dining options or enjoying the unmatched comfort of your room, Sheraton Manila Bay promises a truly unforgettable stay. With such glowing customer reviews, it's clear that this hotel is a top choice for discerning travelers seeking a luxurious and hassle-free experience.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

120 mentions

Housekeeping

77 mentions

Swimming Pool

39 mentions

Food & Dining

38 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • Japanese
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Restaurants on site
Manila Bay Kitchen
  • Menu: Buffet, A-la-carte

Location

M. Adriatico corner General Malvar Street, Malate, Malate, Manila, Philippines, 1004
Excellent
Location

8.7

Airports
  • Ninoy Aquino International Airport (MNL)
    7.5 km 24 min drive
  • Subic Bay International Airport (SFS)
    79.5 km
Public transportation
  • Pedro Gil LRT Station
    570 m 9 min walk
  • Quirino LRT Station
    800 m 12 min walk
Hospital or clinic
  • Calpe Medical Services and Supplies
    430 m
Shopping
  • Robinsons Place Manila
    360 m 12 min walk
Convenience store
  • Ministop
    180 m 2 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Robinsons Place Manila
    360 m
  • Rizal Park
    1.3 km
  • Manila Ocean Park
    1.5 km
  • National Museum
    1.6 km
  • Fort Santiago
    2.0 km
  • San Agustin Church
    2.0 km
  • Casa Manila
    2.1 km
  • Manila Cathedral
    2.4 km
  • Intramuros
    2.5 km
  • Quiapo Church
    2.9 km
Nearby landmarks
  • Fabulous Laundry
    50 m
  • Suburbia
    100 m
  • Kei.ko KTV Bar
    150 m
  • My Adonai Gym
    150 m
  • Hyatt Casino Parking
    160 m
  • Casino Filipino Malate Branch
    180 m
  • EUROTEL
    210 m
  • Firma
    230 m
  • Castro at Firma
    230 m
  • Sanctuario Spa
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly not allowed at the property.
  • Maximum 2 children under 12 years old stay for free if using existing bed.
  • One child under 2 years old stays for free if using baby cot/crib.
  • For rooms with inclusion of buffet breakfast, maximum 2 children under 6 years old will receive breakfast free of charge.
  • The maximum number of extra beds permitted in a room is 1.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1310 PHP
  • Distance from city center0km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)1350 PHP
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors21
  • Number of restaurants1
  • Number of rooms 233
  • Room voltage220
  • Year property opened1997
  • Most recent renovation2011

Property announcements

Bed configuration is subject to availability.

All guestrooms at this property are non-smoking.

Late check-out is not available on December 24, 25 and 31, 2021.

Reviews of Sheraton Manila Bay from real guests

Provided by verified guests of Agoda
8.6
Cleanliness9.0
Facilities8.5
Location8.7
Room comfort and quality8.9
Service8.9
Value for money8.2
High score for Manila
Rating
9+ Exceptional (1,061)
8-9 Excellent (586)
7-8 Very Good (529)
6-7 Good (135)
<6 Below Expectation (117)
Time of the year
Mar - May (520)
Jun - Aug (745)
Sep - Nov (588)
Dec - Feb (575)

Show reviews that mention 

Showing 2,428 verified guest comments
12345
10.0
Exceptional
Jocelyn from Philippines
Group
Deluxe Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in January 2023

almost perfect.”

staff are very friendly and helpful,stayed for overnight and when im about to check out my flight got move so i asked for late check out and thankfully they consider and let me stay a few hours,restaurants are close by and shopping mall as well,and the buffet breakfast is satisfying,id comeback of course ,thank you Sheraton Manila Bay,keep up the good work

Reviewed January 20, 2023

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10.0
Exceptional
Reynaldo from United States
Couple
Deluxe Guest room, 1 King
Stayed 6 nights in January 2022

Wonderful experience.”

Very polite and respectful staff. Our room is clean and very comfortable to stay. Assistance is available 24/7, just call and they will be there to attend to your needs of course with mask and distancing. If you need hotel to stay for your vacation wether for vacation or quarantining they are the best….Thank you SHERATON Manila Bay. We’ll be back.

Reviewed January 17, 2022

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10.0
Exceptional
Cathy from Philippines
Group
Executive, Larger Guest room, 1 King
Stayed 1 night in April 2022

Wonderful Weekend Overnighter”

The staff were very helpful and booking was a breeze. The executive room I stayed in was huge though the view of the bay had a huge building in front of it. The breakfast buffet didn't have a lot of options but the food was well prepared. Some of their floors were still being used for quarantine guests. The pool was small and the whirlpool's heater was broken but my nephew had a lot of fun because it wasn't too deep. The fitness center had all the usual equipment. For me the best thing about this hotel is its rooms.

Reviewed May 02, 2022

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10.0
Exceptional
Catherine from Philippines
Family with young children
Deluxe Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in March 2022

Highly recomended. ”

Everything was excellent. The location, staff, facilities, and the food was superb! 👌💕 its quiet expensive, but its worth it. 👌

Reviewed February 03, 2023

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10.0
Exceptional
John from Saudi Arabia
Solo traveler
Deluxe Guest room, 1 King
Stayed 1 night in July 2022

Great hotel”

I have stayed in this hotel from the time it was the Pan Pacific and it is one of the best in Manila! The hotel staff and rooms are excellent and the location is good!

Reviewed July 12, 2022

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9.6
Exceptional
Raj from Philippines
Couple
Deluxe Guest room, 1 King
Stayed 3 nights in April 2022

One of the best 5-star hotels in Manila”

This hotel (Sheraton Manila Bay) is one of the best. And the location makes it awesome. There are TWO Sheratons in Manila, and I booked this one by mistake. I had originally wanted to book the one near the airport. But I am very pleased that everything worked out for the best. The room, staff, service and facilities are all excellent. But what makes it awesome is the location in the heart of Korea town....yes, there is an actual Korea town in Manila. The high end Robinsons mall is just 1 minute walk away and the neighborhood is full of Korean and Japanese restaurants and KTV bars. All in all, I highly recommend it for personal and business travel.

Reviewed April 28, 2022

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10.0
Exceptional
David from Australia
Solo traveler
Deluxe Guest room, 1 King
Stayed 2 nights in September 2022

Great Place to stay in Manila”

Excellent place to stay in Malate, close to all and very convenient. Excellent Staff

Reviewed October 01, 2022

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10.0
Exceptional
Kath from Philippines
Family with young children
Deluxe Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in June 2022

Best Staycation ever”

The hotel's ambiance is so good, the food is delicious and the staff is very friendly. Would definitely come back!

Reviewed June 27, 2022

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10.0
Exceptional
CHARLES from Philippines
Solo traveler
Deluxe Guest room, 1 King
Stayed 2 nights in June 2022

awesome service treated like aking..”

awesome service treated like a king.. very guest friendly.. breakfast buffet was good.

Reviewed June 24, 2022

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9.6
Exceptional
Andrew from Philippines
Couple
Deluxe Guest room, 1 King
Stayed 3 nights in November 2021

Great mid-upscale hotel”

If you want to spend a bit more, the Sheraton is worth it. Good room service food, very comfortable room, a shower with instant hot water. They were renovating the lobby when we visited, which created some minor inconveniences but it will probably make the place even nicer. Excellent staff.

Reviewed November 21, 2021

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10.0
Exceptional
Geoff from Philippines
Couple
Deluxe Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in April 2022

Exceptional”

A lovely vibe overall. The staff were great and always accommodating in every way. We will returning in September 😊

Reviewed April 19, 2022

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9.6
Exceptional
James from United Kingdom
Family with young children
Junior Suite, 1 Bedroom Suite, 1 King, Bay view
Stayed 3 nights in January 2020

Great hotel but sad about new brand. ”

I’ve stayed at the Pan Pacific Manila many times over a good number of years and always loved the place. I was dismayed, however, to find out that it has recently become a Sheraton and has been rebranded as such. Aside from the branding, however, little has changed yet, although the prices seem to have gone up. Thankfully most of the great staff have been kept on - Sheraton would have been mad to get rid of them. The building remains the same, of course - for the time being, at least, although there are rumours of big changes to come. For now, though, I can still enjoy it almost as it used to be. I love a cold beer on the sunset terrace, watching the colours fade over Manila Bay.

Reviewed January 28, 2020

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10.0
Exceptional
Dana from United States
Couple
Deluxe Guest room, 1 King
Stayed 6 nights in February 2022

Good experience.”

Staff was Kind. Easy to deal with. Friendly people. Would recommend!

Reviewed February 23, 2022

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10.0
Exceptional
Sheila from Philippines
Business traveler
Deluxe Guest room, 2 Twin/Single Bed(s)
Stayed 4 nights in May 2022

Exceptional”

Best stay for business trip

Reviewed July 13, 2022

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8.8
Excellent
Gloria from Philippines
Family with teens
Deluxe Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in July 2022

Excellent”

very good location- close to a mall, restaurants, massage parlor, rizal park, manila zoo, national museum;;;polite & efficient staff; clean room & every area; nice view of manila bay in the dining area

Reviewed July 09, 2022

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9.2
Exceptional
Gilbert from Philippines
Couple
Deluxe Guest room, 1 King
Stayed 2 nights in December 2021

Excellent service”

Kudos to the staff, very courteous and will go out of their way to help.

Reviewed December 28, 2021

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8.8
Excellent
Andrea from Philippines
Family with teens
Junior Suite, 1 Bedroom Suite, 1 King, Bay view
Stayed 1 night in December 2021

Breakfast was so so.”

Not expecting a full buffet but the breakfast selection could have been better. It was New Year's day so you would expect a nicer spread somehow. It's nice to have milk to serve with coffee (which is not hot enough to my liking) - I am expecting better since this is the Sheraton.

Reviewed January 02, 2022

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9.2
Exceptional
NASSER from Saudi Arabia
Business traveler
Executive, Larger Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in November 2022

Exceptional”

Friendly and cooperative staff

Reviewed November 29, 2022

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7.2
Very good
KONG from Singapore
Business traveler
Deluxe Guest room, 1 King
Stayed 4 nights in January 2020

Did not expect this from Sheraton ”

In generally, hotel was clean and staff were exceptionally friendly. Kudos!!! Great location and rooms were nicely sized and bed was super comfy. What disappointed me was the toilet and bathroom facilities which seems to date back to the '90s. No adjustable shower or shower hose in shower stall and even at long bath. Mixer was difficult to adjust. Some of these things are found in modern day 3-4 star hotels. Some of the other facilities in the hotel seem dated and I believe it needs refreshing. I may not stay here again as there are so many choices of hotels with newer and nicer room facilities.

Reviewed January 22, 2020

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7.2
Very good
jesusa from Philippines
Couple
Deluxe Guest room, 1 King
Stayed 1 night in September 2022

Very good”

Nice view on resto.. comfortable beds

Reviewed October 14, 2022

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