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Stay at Silks Place Yilan Hotel in Luna Plaza. Enjoy entertainment at LUNA cinemax and relax at the spa. Convenient location, unique transportation options, and exceptional amenities ensure a memorable stay. Discover the charm of Yilan City, a coastal town in Taiwan. Explore scenic nature trails, indulge in local cuisine, and relax in a stylish bar and indoor pool at the exclusive property. Enjoy the comfort of air conditioning, stunning views from your private balcony, complimentary Wi-Fi, and pampering toiletries. Visit Luna Plaza shopping center and Jimi Square - Yilan Station, both within 1 kilometer, and savor street food at the popular Yilan Dongmen night market, just under 1 kilometer away. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
730 meters to public transportation
Check-in [24-hour]
Airport transfer
Front desk [24-hour]
Airport transfer
Car park
Shuttle service
Swimming pool [indoor]
Kids club
Bicycles
Free Wi-Fi in all rooms!
4 travelers have booked today.
Based on 6,233 verified reviews
9.4
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Location rating score
There are 50 places in walking distance!
Value for money | 8.3 |
Distance to city center | 0 km |
Location rating | 9.0 |
Nearest airport | Taipei Songshan Airport (TSA) |
Distance to airport | 39.9 km |
Does Silks Place Yilan Hotel have a fitness center?
Silks Place Yilan Hotel offers free 24-hour fitness center that is comfortably located at the tip of your finger, allowing you to get your daily exercise in at any hour of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.
What types of facilities are available for kids at Silks Place Yilan Hotel?
While on holiday getaway with your loved ones, your kids can also experience the fun in sports and recreation facilities offered at Silks Place Yilan Hotel which include kids club, kids pool, and children's playground.
What bars are in close proximty of Silks Place Yilan Hotel?
While lounging at Silks Place Yilan Hotel, delight in your evening or night out at Knight Bistro to make the most out of your nightlife.
What public parks are in close proximty of Silks Place Yilan Hotel?
While residing at Silks Place Yilan Hotel, enjoy your morning or evening walk at nearby park which include Yilan Zhongshan Park, Dududon Forest, and Jimmy Park Yilan.
What do visitors love most about Silks Place Yilan Hotel?
Verified guests that stayed at Silks Place Yilan Hotel have given this property a rating of 9.423 for its remarkable facilities as the primary highlight for their stay.
What is the verified guest review consensus about Silks Place Yilan Hotel's Wi-Fi?
100.0% of our past customer testimonials have given an optimistic review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Silks Place Yilan Hotel down in the review section.
What famous shopping destinations are in close proximity to Silks Place Yilan Hotel?
Shopping options in Silks Place Yilan Hotel’s Yilan City neighborhood include Luna Plaza.
What time is check-in and check-out at Silks Place Yilan Hotel?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.
Can special events be hosted at Silks Place Yilan Hotel?
This hotel has outdoor and indoor venues for your special get together. Big events and gatherings like private events, weddings, and engagements can be managed at Silks Place Yilan Hotel. Small or intimate gatherings like honeymoons and birthday parties can also be arranged. Services for in-house planning and wireless internet are offered to help your occasion go smoothly.
What is the closest airport to Silks Place Yilan Hotel?
The nearest airport to Silks Place Yilan Hotel is Taipei Songshan Airport, 40.0 km away.
Experience Luxury and Comfort at Silks Place Yilan Hotel
Welcome to Silks Place Yilan Hotel, a 5-star haven of luxury and tranquility nestled in the heart of Yilan, Taiwan. With its impeccable service, stunning architecture, and breathtaking views, this hotel offers an unforgettable experience for both leisure and business travelers.
Step into a world of elegance and sophistication as you enter one of the 193 exquisitely designed rooms and suites. Each room is thoughtfully furnished with modern amenities and tastefully decorated to create a warm and inviting atmosphere. Whether you choose a cozy deluxe room or a spacious suite, you can expect nothing less than absolute comfort and relaxation during your stay.
Check-in is available from 03:00 PM, allowing you to settle in and start your vacation at your own pace. The hotel's convenient location, right in the city center, means you can easily explore the vibrant streets, visit nearby attractions, or indulge in some retail therapy. And when it's time to bid farewell to this enchanting city, you can check out until 11:00 AM, ensuring a smooth and hassle-free departure.
Silks Place Yilan Hotel is not only a haven for adults but also a paradise for families. With its child-friendly policies, children between the ages of 0 to 12 can stay free of charge, making it an ideal choice for a memorable family getaway. The hotel's dedicated staff will go above and beyond to ensure that your little ones have a delightful and enjoyable stay, providing a range of activities and amenities designed to keep them entertained.
Since its establishment in 2009, Silks Place Yilan Hotel has been committed to delivering exceptional service and creating unforgettable memories for its guests. Whether you are seeking a romantic retreat, a family adventure, or a business trip, this hotel is the perfect choice. Immerse yourself in luxury, indulge in world-class cuisine, and discover the wonders of Yilan while staying at Silks Place Yilan Hotel.
Unwind and Indulge in Silks Place Yilan Hotel's Entertainment Facilities
Silks Place Yilan Hotel offers a plethora of entertainment facilities to ensure a memorable and enjoyable stay. Whether you're seeking relaxation or excitement, this hotel has it all. Step into the hotel's shops and explore a variety of unique souvenirs and local products, perfect for finding a special memento or gift.
For those looking to unwind, the hotel's spa is a haven of tranquility. Indulge in a rejuvenating massage or soak in the hot tub to melt away stress and tension. The sauna and steam room offer the perfect opportunity to detoxify and revitalize your body, leaving you feeling refreshed and revitalized.
If you're in the mood for some outdoor relaxation, the hotel's garden provides a serene setting to soak up the natural beauty of Yilan. Take a leisurely stroll among the lush greenery or find a quiet spot to read a book or enjoy a cup of tea.
For a bit of friendly competition, head to the games room where you can challenge your companions to a round of billiards or table tennis. The shared lounge/TV area is also a great place to unwind and catch up on your favorite shows or sports events.
With its wide range of entertainment facilities, Silks Place Yilan Hotel ensures that guests have a truly unforgettable experience filled with relaxation, fun, and indulgence.
Stay Active at Silks Place Yilan Hotel's Impressive Sports Facilities
Silks Place Yilan Hotel offers a wide range of sports facilities to keep guests active and entertained throughout their stay. Whether you're a fitness enthusiast or simply looking to unwind, this hotel has everything you need to stay in shape and have fun.
Start your day with a refreshing swim in the indoor pool, where you can enjoy a peaceful and invigorating experience regardless of the weather. For those who prefer to soak up the sun, the hotel also features a spacious outdoor pool surrounded by lush greenery, providing the perfect spot to relax and cool off.
If you're looking to break a sweat, head to the fitness center, which is equipped with state-of-the-art equipment and offers a variety of workout options. Whether you prefer cardio exercises or strength training, you'll find everything you need to stay on top of your fitness routine. Additionally, the hotel also offers a free 24-hour fitness center, allowing you to work out at your convenience.
For those who enjoy a friendly competition, Silks Place Yilan Hotel has a table tennis facility where you can challenge your friends or family to a thrilling match. Whether you're a seasoned player or a beginner, this is a great way to have some fun and improve your skills. With its impressive range of sports facilities, Silks Place Yilan Hotel ensures that guests can stay active and have a memorable stay.
Convenience Facilities at Silks Place Yilan Hotel
Experience a seamless stay at Silks Place Yilan Hotel with its array of convenient facilities designed to enhance your comfort and convenience. From practical amenities to thoughtful services, this hotel ensures that every aspect of your stay is taken care of.
For those in need of laundry services, Silks Place Yilan Hotel offers a reliable and efficient solution. Whether it's a quick refresh or a complete wash and fold service, you can trust their dedicated team to handle your laundry needs with care.
The hotel also provides safety deposit boxes, giving you peace of mind knowing that your valuables are securely stored. With this facility, you can enjoy your day exploring Yilan without worrying about the safety of your belongings.
The concierge at Silks Place Yilan Hotel is always ready to assist you with any inquiries or requests. Whether you need recommendations for local attractions or assistance with transportation arrangements, their knowledgeable staff is there to ensure that your stay is as enjoyable as possible.
Stay connected throughout your stay with Wi-Fi available in public areas as well as free Wi-Fi in all rooms. Whether you need to catch up on work or simply browse the web, you can easily stay connected with the hotel's reliable internet access.
For those who prefer to travel light, the hotel offers dry cleaning services to keep your clothes fresh and wrinkle-free. Additionally, luggage storage is available, allowing you to explore Yilan without the burden of carrying your bags.
Lastly, daily housekeeping ensures that your room is always clean and tidy, providing you with a comfortable and inviting space to relax after a day of exploring.
With its comprehensive range of convenience facilities, Silks Place Yilan Hotel goes above and beyond to ensure that your stay is hassle-free and enjoyable. Experience the utmost comfort and convenience at this exceptional hotel in Yilan, Taiwan.
Convenient Transport Facilities at Silks Place Yilan Hotel
At Silks Place Yilan Hotel, we understand the importance of convenient transportation options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. For those arriving by air, our airport transfer service provides a seamless journey from the airport to the hotel. Whether you're a first-time visitor or a seasoned traveler, our knowledgeable staff can also assist you in arranging tours to explore the beautiful surroundings of Yilan.
In addition, we provide a car park onsite for guests who prefer to drive. With our shuttle service, you can easily access nearby attractions and shopping areas. For those who prefer to explore at their own pace, we offer car hire services. If you're looking to venture further afield, our taxi service can take you to your desired destination. Best of all, our car park is free of charge, allowing you to enjoy your stay without worrying about parking fees. Whatever your transportation needs may be, Silks Place Yilan Hotel has you covered.
Luxurious Room Facilities at Silks Place Yilan Hotel
Experience true comfort and luxury at Silks Place Yilan Hotel, where every detail has been carefully crafted to ensure a memorable stay. Each room is equipped with top-notch amenities, including air conditioning to keep you cool and comfortable throughout your stay. Slip into a plush bathrobe and unwind after a long day of exploring the beautiful city of Yilan. The hotel provides a hair dryer, so you can easily style your hair before heading out to discover the local attractions.
For your entertainment needs, each room features a state-of-the-art television with a wide selection of channels to choose from. If you're in need of a refreshing drink or a quick snack, the mini bar is fully stocked with a variety of beverages and snacks. Stay connected with the world with the satellite/cable TV provided in every room.
Additionally, each room comes with a refrigerator, allowing you to store your favorite drinks and snacks. Whether you're traveling alone or with a group, Silks Place Yilan Hotel has the perfect room facilities to cater to your needs and ensure a comfortable and enjoyable stay.
Indulge in Exquisite Dining at Silks Place Yilan Hotel
At Silks Place Yilan Hotel, we understand that dining is an integral part of a memorable hotel experience. With our range of exceptional dining facilities, we offer guests a culinary journey that is sure to tantalize their taste buds. Start your day off right with our delicious breakfast buffet, featuring a wide variety of freshly prepared dishes to suit every palate. Whether you prefer a hearty American breakfast or a traditional Asian spread, our breakfast buffet has something for everyone.
For a casual and relaxed dining experience, head to our coffee shop. Here, you can enjoy a steaming cup of coffee or tea, along with a selection of delectable pastries and light snacks. The cozy ambiance and friendly service make it the perfect spot to catch up with friends or simply unwind after a long day of exploring Yilan.
If you're in the mood for a more formal dining experience, our on-site restaurant is the place to be. Indulge in a culinary feast as our talented chefs showcase their skills, creating mouthwatering dishes using the finest local and international ingredients. From flavorful seafood delicacies to succulent grilled meats, our restaurant offers a diverse menu that will satisfy even the most discerning palates.
With our commitment to providing exceptional dining experiences, Silks Place Yilan Hotel ensures that every meal is a memorable one. Whether you're starting your day with a hearty breakfast, enjoying a leisurely coffee break, or savoring a gourmet dinner, our dining facilities are designed to cater to your every culinary desire.
Luxurious and Spacious Rooms at Silks Place Yilan Hotel
Discover a range of luxurious and spacious rooms at Silks Place Yilan Hotel, offering the perfect retreat for your stay in Yilan, Taiwan. With a variety of room types to choose from, you can find the perfect accommodation to suit your needs and preferences.
Indulge in the ultimate comfort and elegance of the 1 Bedroom Suite Pool View, featuring a generous 80 square meters of space and a plush Double Bed. For a classic and cozy stay, the Classic Double Room offers 42 square meters of space and a comfortable King Bed. If you prefer a room with a balcony, the Classic Double Room with Balcony is the perfect choice, offering the same spaciousness and comfort.
Booking your stay at Silks Place Yilan Hotel through Agoda ensures that you not only get the best prices, but also a hassle-free and convenient experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make your reservation with just a few clicks. Enjoy the peace of mind of knowing that you have secured the best deal for your stay at Silks Place Yilan Hotel.
Discover the Charms of Yilan City
Nestled in the northeastern part of Taiwan, Yilan City is a captivating destination that offers a perfect blend of natural beauty, cultural heritage, and modern attractions. Known for its lush landscapes, hot springs, and vibrant local culture, Yilan City is a haven for nature enthusiasts and adventure seekers alike.
One of the highlights of Yilan City is its stunning coastline, where visitors can enjoy breathtaking views of the Pacific Ocean and indulge in a variety of water activities such as surfing, kayaking, and fishing. The city is also home to several scenic spots, including the beautiful Wufengchi Waterfall, which cascades down a series of terraces, creating a picturesque landscape that is sure to leave you in awe.
In addition to its natural wonders, Yilan City is also rich in cultural heritage. The city is dotted with traditional temples, such as the Dongshan River Water Temple, where visitors can immerse themselves in the local religious traditions and witness colorful ceremonies. Furthermore, Yilan City is renowned for its traditional arts and crafts, including woodcarving, pottery, and weaving. Visitors can explore the local markets and shops to find unique handmade souvenirs to take back home.
Whether you're seeking relaxation, adventure, or a cultural experience, Yilan City has something for everyone. With its stunning natural landscapes, vibrant local culture, and warm hospitality, this charming city is a must-visit destination in Taiwan.
Traveling to Silks Place Yilan Hotel from the Nearest Airports in Yilan, Taiwan
Silks Place Yilan Hotel, located in the heart of Yilan City, is easily accessible from the nearest airports in Yilan, Taiwan. The two main airports serving the region are Taipei Songshan Airport (TSA) and Taiwan Taoyuan International Airport (TPE).
If you arrive at Taipei Songshan Airport (TSA), the most convenient way to reach Silks Place Yilan Hotel is by taking a direct bus. The bus terminal is located just outside the airport, and there are regular buses departing for Yilan City. The journey takes approximately 1.5 to 2 hours, depending on traffic conditions. Once you arrive at Yilan City, Silks Place Yilan Hotel is just a short taxi ride away.
For travelers arriving at Taiwan Taoyuan International Airport (TPE), there are several transportation options to reach Silks Place Yilan Hotel. The most convenient and fastest option is to take a direct train from the airport to Yilan City. The train station is located within the airport, and there are regular trains departing for Yilan. The journey takes approximately 1.5 to 2 hours, offering scenic views of the Taiwanese countryside along the way. Once you arrive at Yilan City, Silks Place Yilan Hotel is just a short taxi ride or a pleasant walk away.
No matter which airport you arrive at, getting to Silks Place Yilan Hotel is a breeze. With its central location in Yilan City and convenient transportation options, guests can easily explore the beautiful surroundings and enjoy a comfortable stay at this luxurious hotel.
Discover the Vibrant Surroundings of Silks Place Yilan Hotel
Situated in the heart of Yilan, Silks Place Yilan Hotel offers easy access to a plethora of exciting landmarks and attractions. Just a stone's throw away from the hotel, you'll find the bustling Jimi Square - Yilan Station, where you can immerse yourself in the vibrant atmosphere of local life. Don't miss the chance to explore the nearby Memorial Hall of Founding of Yilan Administration, which offers a fascinating insight into the history and heritage of the region.
For those with an interest in local craftsmanship and culture, the Yilan Distillery Chia Chi Lan Wine Museum is a must-visit. Discover the secrets behind the production of Taiwan's famous rice wine and indulge in a tasting session. If you're a fan of art and architecture, the Brick Ark Museum will captivate you with its unique collection of LEGO brick sculptures.
Nature lovers will find solace in the nearby Diudiudang Forest, a tranquil oasis where you can take leisurely walks amidst lush greenery and breathe in the fresh air. For a taste of Yilan's literary scene, head to the Yilan Literary Museum, which showcases the works of local authors and hosts various cultural events throughout the year.
Conveniently located near the Yilan Railway Station Tourist Service Center, exploring the city and its surroundings is a breeze. And after a day of adventuring, unwind at Jimmy Park Yilan, a charming park that offers a peaceful retreat with its beautiful landscaping and serene atmosphere. Finally, don't forget to visit the Yilan Winery Museum, where you can learn about the winemaking process and sample some of the finest wines produced in the region.
With its prime location and proximity to these captivating landmarks and attractions, Silks Place Yilan Hotel is the perfect base for exploring the vibrant city of Yilan and immersing yourself in its rich culture and natural beauty.
Convenient Public Transport Stations near Silks Place Yilan Hotel
Located in the heart of Yilan, Silks Place Yilan Hotel offers easy access to various public transport stations, making it a convenient choice for travelers. Just a short distance away from the hotel is the Yilan Railway Station, allowing guests to easily explore the city and its surrounding areas. Whether you're planning to visit the famous Dongmen Night Market or take a relaxing stroll along the beautiful Anping Beach, the Yilan Railway Station is a great starting point for your adventures.
For those who prefer to travel by bus, the Yilan Bus Station is also conveniently located near the hotel. From here, you can hop on a bus and explore the many attractions that Yilan has to offer. Whether you're interested in visiting the stunning Taiping Mountain or exploring the natural wonders of the National Center for Traditional Arts, the Yilan Bus Station provides easy access to these destinations and more. With its central location and proximity to these public transport stations, Silks Place Yilan Hotel is the perfect base for exploring all that Yilan has to offer.
Diverse Dining Options at Silks Place Yilan Hotel
When it comes to dining options, Silks Place Yilan Hotel is surrounded by a plethora of restaurants that cater to various tastes and preferences. Luna Plaza, located within the hotel, offers a delightful dining experience with its wide range of culinary delights. Guests can savor delicious local and international cuisine while enjoying the elegant ambiance. For those craving Japanese cuisine, Oh my!Yakiyan Yilan Luna Plaza Branch and Syabu-yo Yilan Luna Plaza are excellent choices, serving authentic Japanese dishes prepared with the freshest ingredients. Just Fresh Meat Dumplings is a must-visit for dumpling enthusiasts, offering a delectable selection of freshly made dumplings. Seafood lovers will be delighted by the offerings at Fumei Seafood Hot Pot, where they can indulge in a variety of fresh seafood cooked in flavorful broths. For a taste of traditional Taiwanese cuisine, Old Taiwan Style Dining Room is the perfect spot, serving classic dishes bursting with local flavors. Slobber: Casual American Diner is a great choice for those craving American comfort food, with its mouthwatering burgers, fries, and milkshakes. Start your day right at Cheng Huang breakfast shop, where you can enjoy a hearty Taiwanese breakfast. And for a touch of French elegance, iFrance Bistronomy offers a fusion of French and Taiwanese cuisine, creating a unique and delightful dining experience. With such a diverse array of restaurants just steps away, guests at Silks Place Yilan Hotel are in for a culinary adventure.
Shop 'til you drop in Yilan
Silks Place Yilan Hotel is conveniently located near a variety of shopping landmarks, ensuring that guests have plenty of opportunities to indulge in retail therapy. Just a short walk away is the Yoai Department Store, where visitors can browse through a wide range of clothing, accessories, and household items. For those looking for a taste of local culture, the Lanyang Tourism Night Market is a must-visit. Here, you can find an array of street food stalls, local handicrafts, and unique souvenirs. The Xindong Market is another popular spot, offering a vibrant atmosphere and a diverse selection of fresh produce, seafood, and traditional snacks. Luna Plaza, located nearby, is a modern shopping complex with a mix of international and local brands, perfect for fashion enthusiasts. And of course, no visit to Yilan would be complete without experiencing the bustling Yilan Dongmen night market, where you can immerse yourself in the sights, sounds, and flavors of Taiwan's vibrant street food scene. With these shopping landmarks just a stone's throw away, Silks Place Yilan Hotel is the ideal base for a memorable shopping adventure in Yilan.
Luxury at an Unbeatable Price: Silks Place Yilan Hotel
Indulge in a lavish retreat at Silks Place Yilan Hotel, where luxury meets affordability. With an average room price of $514, this exquisite hotel offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Yilan, which stands at $133, Silks Place Yilan Hotel provides exceptional value for money.
Step into a world of opulence as you enter your elegantly furnished room at Silks Place Yilan Hotel. Each spacious and well-appointed room is meticulously designed to provide the utmost comfort and relaxation. From plush bedding to state-of-the-art amenities, every detail has been carefully curated to ensure a truly luxurious stay.
While the average price of a hotel room in Yilan may seem enticing, it simply cannot match the level of sophistication and luxury that Silks Place Yilan Hotel has to offer. Immerse yourself in the hotel's world-class facilities, including a stunning infinity pool, a rejuvenating spa, and a variety of gourmet dining options. Whether you're seeking a romantic getaway or a family vacation, Silks Place Yilan Hotel exceeds expectations without breaking the bank.
Don't settle for average when you can experience the extraordinary. Book your stay at Silks Place Yilan Hotel today and indulge in a truly unforgettable escape at a price that is simply unbeatable.
Perfect Hotel for Families with Kids
Silks Place Yilan Hotel is the ultimate destination for families with kids. From the moment we arrived, the staff made us feel welcomed and went above and beyond to ensure our stay was memorable. The family room was spacious, immaculately clean, and provided all the necessary amenities for a comfortable stay. The kids were especially thrilled with the range of activities available, and they enjoyed every moment of it. We can't wait to come back and create more wonderful memories at this amazing hotel!
A Luxurious Retreat with Exceptional Customer Ratings
Silks Place Yilan Hotel is a true gem in the heart of Yilan, Taiwan, offering a luxurious retreat for travelers seeking the perfect blend of comfort, convenience, and exceptional service. With an impressive overall rating of 9.0, this hotel has consistently received high praise from its satisfied guests.
One of the standout features of Silks Place Yilan Hotel is its impeccable staff performance, with a remarkable rating of 9.3. Guests have consistently commended the hotel's attentive and friendly staff, who go above and beyond to ensure a memorable stay. From the warm welcome at check-in to the efficient assistance with any requests, the staff at Silks Place Yilan Hotel truly excel in providing top-notch service.
In addition to the exceptional staff, Silks Place Yilan Hotel boasts a wide range of outstanding facilities. With a remarkable rating of 9.4, guests can indulge in the hotel's impressive amenities, including a stunning outdoor pool, a well-equipped fitness center, and a luxurious spa. Whether you're looking to relax and unwind or stay active during your stay, Silks Place Yilan Hotel has something to cater to every guest's needs.
Furthermore, the hotel's cleanliness is highly regarded, with a rating of 9.3. Guests consistently praise the immaculate condition of the rooms and public areas, ensuring a comfortable and hygienic stay. The attention to detail and commitment to cleanliness at Silks Place Yilan Hotel is truly commendable.
Overall, Silks Place Yilan Hotel is a haven of luxury and exceptional service, as reflected by its outstanding customer ratings. From the dedicated staff to the impressive facilities and impeccable cleanliness, this hotel offers an unforgettable experience for every traveler seeking a memorable stay in Yilan, Taiwan.
Exceptional9.4
Facilities
Exceptional9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The swimming pool will close during poor weather conditions.
Guests are entitled to access to Luna digital cinema and enjoy complimentary unlimited movies.
Provided by verified guests of
Excellent
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730 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
No need to worry about accommodation, food, clothing, transportation, and entertainment when staying at the hotel.”
Stayed for three days and two nights during the New Year's holiday. Overall, it was a good experience with decent value for money. The newly built 7th floor was impressive. The only downside was that there were not enough bottles of water in the room. It would be better to have a water dispenser on each floor. As for the car rental service, it would be more convenient if guests could register for rental on the day of check-in instead of having to wait until the next day. The breakfast options have been reduced, and some items are no longer provided. For example, the jam used to come in small imported cans, but now it is served in bulk and guests have to wait in line to use it. It used to be more time-saving when each guest could take a small can and apply it at their table. It would be great if they could provide yogurt in larger bowls with additional toppings for guests to add. Some shops on the 1st to 4th floors of the shopping mall offer a 5% discount for hotel guests, while others do not. It would be better to have a meeting to discuss this benefit for both the department store and hotel guests, so that there is no confusion. The spa service at Mulan Spa is too expensive, even with a discount of $1200 for hotel guests, the price of 3970 yuan for a two-hour session plus a 10% service charge is still high. With that price, you can find a five-star rated spa in Yilan Jiaoxi and use it twice. These are my experiences from staying for three days and two nights during the New Year's holiday in 2018 and 2020. I hope that if I have the opportunity to come again next year, these suggestions can be taken into consideration. Thank you. P.S. On the first day of my two-night stay, there was a L'Occitane soap in the bathroom, but it was not replenished on the second day. It would be better if the hotel can provide these small amenities consistently. Since it was the first day of the Lunar New Year, I also left a red envelope to thank the housekeeping staff. Thank you to all the staff of the hotel for reading my feedback on this three-day, two-night stay. I also want to express my gratitude to all the hotel staff for their hard work during the Lunar New Year. Wishing you all a healthy and prosperous 2020.
Dear Tzu, 也非常感謝您細微的觀察,並且不吝嗇給予我們讚許與鼓勵。您能擁有一趟美好的渡假回憶,這是我們最大的榮幸! 同時感謝您告知我們須改進的地方,您的意見是我們進步與改善的動力。 期待您來年再度光臨,讓我們再度為您服務。 Yours sincerely, Madeleine Chang Guest Service Manager of Silks Place Yilan
Very suitable for family travelers.”
Children love this hotel because they can run around in the corridors and there are plenty of children's play facilities. The location is excellent, with a large shopping mall next door that includes a cinema, Carrefour, and many restaurants. The hotel's Red Mansion Chinese restaurant is also delicious. The complimentary toiletries provided by the hotel are of good quality and there is plenty of supply. The staff are friendly, courteous, professional, and helpful.
非常感謝您撥冗給予滿分評論,您的完美渡假讓我們來為您完成,我們深感榮幸。我們提供家庭式旅遊滿足全家大小的享受,很開心您們與我們共渡美好親子時光。也期待您下次闔家再度光臨! 敬祝 平安順興 Madeleine Chang Guest Service Manager of Silks Place Yilan
My kids love Silks Place deadly ”
My kids love all the facilities in the hotel. They love the car-riding in both 8/f and 9/F. The choices of cars are uncountable. Also, the bouncy castle, high slide, ball pool are the kids favourite. We also enjoy the room arrangement so much. They kids love to sleep inside the tent. For my husband and me, we love the reading room at 7/F, they provide wonderful coffee and cookies, and comfortable reading area. At the same time, the kids can play in the playroom which is inside the reading room . The swimming pools are also superb. It provide pools in different temperatures. We can also enjoy the pools at the night. Also, hotel provides drinks and snacks in each common floor, we felt so relax when we play around the hotel. We had a wonderful holiday in Silks Place. My kids have already asked us to come again when we were leaving.
Thank you for your love for our hotel and for taking the time to write a review. Our goal is to provide a family-friendly vacation experience that satisfies guests of all ages, allowing everyone to fully enjoy their journey. We are delighted that you and your family were able to share wonderful moments with us, and we look forward to welcoming you again in the future! Best regards, Silks Place Yilan
Best hotel stay ever”
There are so many activities to do at the hotel that you don't even need to step out of there. There is also a mall beside the hotel that has a nice arcade for kids and carrefour where you can get anything you need. What kids can do there: 1. Car rental (choose his/her own car and drive around the corridors or even into the room) 2. Car track at 8th floor (try out other cars and drive along with other kids) 3. Boucy castle at 8th floor 4. Ball pool at 8th floor 5. Bouncy slide at 8th floor 6. Kids mini library at 7th floor 7. Child care service at 9th floor 8. Kids lounge, relax n drink(juices) 9. Swimming pool (warm temperature, need swimming cap, provides free locker) The amenities: Slippers for adults and kids (really cute kids slippers) L'occitane body wash and shampoo Dyson hair dryer Etc There is also free unlimited movie tickets to the cinema at the next door mall The room is extremely clean and the staff are all smiley and patient. So many kids out there and so chaotic but the staff are well trained on how to manage them. I would definitely stay there again, it is pricey but worth it.
Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Yours sincerely, Madeleine Chang Guest service manager of Silks Place Yilan
Great stay for families and kids”
The hotel is extremely kids friendly. Kids toiletries like soap set and toothbrush/toothpaste are provided for and they come in cute designs. There are many activities available for families like unlimited movies in the mall's movie theatre linked to the hotel. The room is clean and staff are exceptionally helpful and friendly.
Thank you for your love for our hotel and for taking the time to write a review. Our goal is to provide a family-friendly vacation experience that satisfies guests of all ages, allowing everyone to fully enjoy their journey. We are delighted that you and your family were able to share wonderful moments with us, and we look forward to welcoming you again in the future! Best regards, Silks Place Yilan