Smile Hotel Utsunomiya Higashiguchi

3 stars out of 5
3-2-2 Higashi Shukugo, Utsunomiya, Utsunomiya, Japan, 321-0953 - View map

Welcome to Smile Hotel Utsunomiya Higashiguchi. Enjoy spacious rooms, free Wi-Fi, and nearby attractions like Shinohara House and Utsunomiya Castle Ruins Park. Conveniently located near Utsunomiya JR station. Experience the best of Utsunomiya at Smile Hotel. Experience the vibrant city of Utsunomiya with complimentary breakfast and easy access to local attractions at Smile Hotel Utsunomiya Higashiguchi. The well-appointed rooms offer air conditioning, free Wi-Fi, a convenient refrigerator, and refreshing shower with complimentary toiletries. Perfect for two travelers, immerse yourself in luxury and enjoy a lively neighborhood vibe while exploring all that Utsunomiya has to offer. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

690 meters to public transportation

Front desk [24-hour]

Inside city center

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Check-in/out [private]

Breakfast [buffet]

Laundry service

Wi-Fi in public areas

This property is in high demand!

5 travelers have booked today.

View map

6.8Good

Location rating score

Exceptional for walking
More details on walking
Walkable places
Utsunomiya Station East Park
430 m
Closest landmarks
TEN's BAR
560 m
Brex Arena Utsunomiya
580 m
Utsunomiya Station
690 m
Ekino Market
760 m
Gyoza Dumpling Statue
780 m
Value for money7.5
Distance to city center1 km
Location rating6.8

Rooms available at Smile Hotel Utsunomiya Higashiguchi

Triple Room - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 3 single beds
Enter dates to see prices
Deluxe Double Room - Smoking
...
  • Room size: 16 m²/172 ft²
  • Smoking allowed
  • 1 double bed or 1 single be...
Enter dates to see prices
Twin Room - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Triple Room - Smoking
...
  • Room size: 16 m²/172 ft²
  • Smoking allowed
  • 3 single beds
Enter dates to see prices
Double Room - Non Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Single Room - Smoking
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Single Room - Non-Smoking
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Twin Room - Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Double Room - Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Triple Room
...
  • Room size: 16 m²/172 ft²
  • Night view
  • 3 semi double beds
Enter dates to see prices

Frequently asked questions

Does Smile Hotel Utsunomiya Higashiguchi offer laundry services?

Yes! Smile Hotel Utsunomiya Higashiguchi features laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

What is the average travel time to a nearby airport from Smile Hotel Utsunomiya Higashiguchi?

The average travel time to get from Smile Hotel Utsunomiya Higashiguchi to the airport is 100 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What bars are in close proximty of Smile Hotel Utsunomiya Higashiguchi?

While lounging at Smile Hotel Utsunomiya Higashiguchi, delight in your evening or night out at TEN's BAR or Jazz Spot to get the most out of your nightlife.

What public parks are in close proximty of Smile Hotel Utsunomiya Higashiguchi?

While remaining at Smile Hotel Utsunomiya Higashiguchi, cherish your early morning or evening stroll at nearby park which include Utsunomiya Station East Park, Banba Hiroba, and Hachimanyama Park.

How many rooms does Smile Hotel Utsunomiya Higashiguchi have?

Smile Hotel Utsunomiya Higashiguchi has a total of 87 rooms.

How long do travelers usually stay at Smile Hotel Utsunomiya Higashiguchi?

Verified past guests that have stayed at Smile Hotel Utsunomiya Higashiguchi had an average nightly stay of 1 night at this property.

What payment options are supported at Smile Hotel Utsunomiya Higashiguchi?

Smile Hotel Utsunomiya Higashiguchi accepts up to 6, with payment card selections consisting of Cash, American Express, MasterCard, and Visa.

What is the verified guest review consensus about Smile Hotel Utsunomiya Higashiguchi's food?

100.0% of our verified guest reviews have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Smile Hotel Utsunomiya Higashiguchi down in the review.

What is the average rating that verified Families with young children have given to Smile Hotel Utsunomiya Higashiguchi?

Verified families with young children that have stayed at this property have given Smile Hotel Utsunomiya Higashiguchi an average rating of 6.9. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Smile Hotel Utsunomiya Higashiguchi?

Past families with older children that have stayed at this property have given Smile Hotel Utsunomiya Higashiguchi an average rating of 7.3. You can look into more in depth customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Smile Hotel Utsunomiya Higashiguchi?

The nearest train, metro, or bus station is Utsunomiya Station, 688.81 m away from Smile Hotel Utsunomiya Higashiguchi.

What is the closest airport to Smile Hotel Utsunomiya Higashiguchi?

The closest airport to Smile Hotel Utsunomiya Higashiguchi is Ibaraki Airport, 62.0 km away.

More about Smile Hotel Utsunomiya Higashiguchi

More about Smile Hotel Utsunomiya Higashiguchi

Discover the Comfort and Convenience of Smile Hotel Utsunomiya Higashiguchi

Welcome to Smile Hotel Utsunomiya Higashiguchi, a charming 3-star hotel located in the heart of Utsunomiya, Japan. With its prime location just 1 km from the city center, this hotel offers easy access to the city's must-see destinations, vibrant shopping districts, and delicious dining options. Check-in at Smile Hotel Utsunomiya Higashiguchi begins at 03:00 PM, allowing you to settle into your comfortable room and start your Utsunomiya adventure at your own pace. The hotel offers a total of 87 well-appointed rooms, ensuring a cozy and relaxing stay for all guests. Whether you're traveling solo, as a couple, or with friends, you'll find the perfect accommodation to suit your needs. When it's time to bid farewell to Smile Hotel Utsunomiya Higashiguchi, check-out is until 10:00 AM. This gives you ample time to enjoy a leisurely breakfast or pack your belongings before continuing your journey. If you're heading to the airport, please note that it is approximately 100 minutes away, ensuring a convenient departure from Utsunomiya.









Convenience at Your Fingertips: Smile Hotel Utsunomiya Higashiguchi's Top-Notch Facilities

When it comes to convenience, Smile Hotel Utsunomiya Higashiguchi goes above and beyond to ensure a hassle-free stay for its guests. From essential services to modern amenities, this hotel has it all. One of the standout features of this hotel is its laundry service and dry cleaning facilities. Whether you're on a business trip or exploring the city, you can rest assured that your clothes will be fresh and clean throughout your stay. Additionally, the hotel offers luggage storage, making it easy for guests to securely store their belongings and explore the city without any worries. For those who need to stay connected, Smile Hotel Utsunomiya Higashiguchi provides free Wi-Fi in all rooms and public areas. Whether you're catching up on work emails or streaming your favorite shows, you can enjoy seamless internet access throughout the hotel. Moreover, the hotel also offers vending machines, ensuring that you can grab a quick snack or beverage whenever you need a pick-me-up. To top it all off, the hotel provides daily housekeeping services, ensuring that your room is always clean and comfortable. With a designated smoking area, both smokers and non-smokers can enjoy a pleasant and smoke-free environment. Whether you're traveling for business or leisure, Smile Hotel Utsunomiya Higashiguchi's convenience facilities are designed to make your stay as comfortable and effortless as possible.

Convenient Transport Facilities at Smile Hotel Utsunomiya Higashiguchi

At Smile Hotel Utsunomiya Higashiguchi, guests can enjoy a hassle-free stay with a range of convenient transport facilities. The hotel offers a spacious car park, making it easy for guests to park their vehicles securely during their stay. Whether you are traveling by car or planning to rent one, the car park provides a convenient option for guests to explore the vibrant city of Utsunomiya and its surrounding areas at their own pace. Please note that car park charges are applied. For those who prefer to travel by taxi, Smile Hotel Utsunomiya Higashiguchi also provides a reliable taxi service. The friendly and professional staff at the hotel can assist in arranging taxi transfers to and from the hotel, ensuring a smooth and comfortable journey for guests. Whether you need a taxi to explore the city's attractions or to catch a flight at the nearby airport, the hotel's taxi service is readily available to cater to your transportation needs. Experience convenience and peace of mind with the transport facilities offered at Smile Hotel Utsunomiya Higashiguchi.





Indulge in Culinary Delights at Smile Hotel Utsunomiya Higashiguchi

At Smile Hotel Utsunomiya Higashiguchi, guests can embark on a gastronomic journey like no other, thanks to its exceptional dining facilities. Start your day off right with a scrumptious breakfast buffet that offers a wide array of delectable options to suit every palate. From freshly baked pastries to hearty Japanese dishes, there is something to satisfy every craving. The breakfast buffet is the perfect way to energize yourself before exploring the vibrant city of Utsunomiya. In addition to the delightful breakfast buffet, Smile Hotel Utsunomiya Higashiguchi also boasts a charming on-site restaurant. Indulge in a delightful culinary experience as you savor the finest flavors of Japan. The restaurant offers a diverse menu featuring traditional Japanese delicacies, expertly crafted sushi, and a range of international dishes. With its cozy ambiance and attentive service, the restaurant provides the perfect setting for a memorable dining experience. Whether you are seeking a romantic dinner for two or a casual meal with friends, the restaurant at Smile Hotel Utsunomiya Higashiguchi is sure to exceed your expectations.

Comfort and Variety at Smile Hotel Utsunomiya Higashiguchi

At Smile Hotel Utsunomiya Higashiguchi, guests can choose from a wide range of room types to suit their preferences and needs. The Deluxe Double Room - Smoking offers a spacious 16 square meters of comfort, featuring a Queen Bed for a restful night's sleep. For those who prefer a non-smoking environment, the Double Room - Non-Smoking provides a cozy 12 square meters of space, furnished with a comfortable Double Bed. Booking your stay at Smile Hotel Utsunomiya Higashiguchi through Agoda ensures that you not only have access to these fantastic room options but also guarantees the best prices available. Agoda's user-friendly platform allows you to easily compare rates and find the most affordable option that suits your budget. With Agoda, you can enjoy a hassle-free experience, ensuring that your stay at Smile Hotel Utsunomiya Higashiguchi is both comfortable and cost-effective.

Discover the Vibrant Charm of Utsunomiya, Japan

Nestled in the heart of Utsunomiya, Smile Hotel Utsunomiya Higashiguchi offers a convenient base to explore the vibrant city. Known as the capital of Tochigi Prefecture, Utsunomiya is a charming destination that seamlessly blends traditional Japanese culture with modern urban living. Utsunomiya is famous for its delicious gyoza, a type of Japanese dumpling that has gained international recognition. Food enthusiasts will be delighted to find numerous gyoza restaurants scattered throughout the city, each offering its unique twist on this mouthwatering dish. Additionally, Utsunomiya is home to historical landmarks such as Utsunomiya Castle Ruins Park, where visitors can immerse themselves in the rich history and enjoy panoramic views of the city. For shopaholics, Utsunomiya boasts a vibrant shopping scene. Orion Street, a bustling shopping arcade, is lined with an array of shops, boutiques, and department stores. Here, visitors can indulge in retail therapy, find unique souvenirs, or simply soak in the lively atmosphere. With its blend of culinary delights, historical treasures, and bustling shopping streets, Utsunomiya offers a truly unforgettable experience for travelers seeking to immerse themselves in Japanese culture.

Convenient Transportation Options from Nearby Airports to Smile Hotel Utsunomiya Higashiguchi

Located in the heart of Utsunomiya, Japan, Smile Hotel Utsunomiya Higashiguchi offers a convenient and comfortable stay for travelers visiting this vibrant city. When it comes to reaching the hotel from the nearest airports, there are several transportation options to choose from. For those arriving at Narita International Airport, the most convenient way to reach Smile Hotel Utsunomiya Higashiguchi is by taking the train. From the airport, travelers can board the Narita Express (N'EX) to Tokyo Station, which takes approximately 60 minutes. At Tokyo Station, they can transfer to the Tohoku Shinkansen line and take a direct train to Utsunomiya Station, which takes around 50 minutes. From Utsunomiya Station, the hotel is just a short taxi ride away. If you are arriving at Haneda Airport, the journey to Smile Hotel Utsunomiya Higashiguchi is equally convenient. From the airport, travelers can take the Tokyo Monorail to Hamamatsucho Station, which takes around 20 minutes. At Hamamatsucho Station, they can transfer to the Yamanote Line and travel to Tokyo Station. From Tokyo Station, they can take the Tohoku Shinkansen line to Utsunomiya Station, which takes approximately 50 minutes. Once at Utsunomiya Station, the hotel is easily accessible by taxi. No matter which airport you arrive at, reaching Smile Hotel Utsunomiya Higashiguchi is a breeze thanks to the efficient and reliable transportation options available. From the moment you land, you can look forward to a comfortable stay at this conveniently located hotel in Utsunomiya, Japan.

Explore the Rich Cultural Heritage and Natural Beauty Surrounding Smile Hotel Utsunomiya Higashiguchi

Nestled in the heart of Utsunomiya, Smile Hotel Utsunomiya Higashiguchi offers easy access to a variety of landmarks and attractions that showcase the rich cultural heritage and natural beauty of the region. One of the must-visit landmarks nearby is the Tenkaisan Ōya Temple, a historic Buddhist temple known for its impressive rock-cut architecture and serene atmosphere. Take a stroll through the temple grounds and admire the intricate carvings and statues that adorn the site, offering a glimpse into Japan's ancient religious traditions. For those seeking a taste of nature, a visit to the Nikko kaido is highly recommended. This scenic road, once used by pilgrims on their way to Nikko, is lined with beautiful cherry blossom trees and offers breathtaking views of the surrounding countryside. Take a leisurely drive or rent a bicycle to explore the picturesque landscapes at your own pace. Additionally, history buffs will appreciate a visit to Jorakuji Temple, a tranquil Zen temple known for its beautiful gardens and traditional architecture. Immerse yourself in the peaceful ambiance as you wander through the temple grounds, marveling at the meticulously maintained gardens and charming tea houses. With its convenient location near these landmarks and attractions, Smile Hotel Utsunomiya Higashiguchi is the perfect base for exploring the cultural heritage and natural beauty of Utsunomiya and its surroundings.

Convenient Public Transport Stations near Smile Hotel Utsunomiya Higashiguchi

Located in Utsunomiya, Japan, Smile Hotel Utsunomiya Higashiguchi offers easy access to several nearby public transport stations. Just a short distance away, guests will find Shin-Kanuma Station, Esojima Station, Itaga Station, Konoyama Station, Ogane Station, Momiyama Station, Tsuruta Station, Kita-Kanuma Station, Tobu-Utsunomiya Station, and Minami-Utsunomiya Station. These stations provide convenient transportation options for guests to explore the city and its surrounding areas. Shin-Kanuma Station is a major hub that connects Smile Hotel Utsunomiya Higashiguchi to various destinations. From here, guests can easily access popular attractions, shopping districts, and dining spots. Esojima Station and Itaga Station are also nearby, offering additional convenience for travelers looking to explore the city's hidden gems. For those seeking a tranquil escape, Konoyama Station and Ogane Station are located in serene areas surrounded by nature. Guests can take a leisurely stroll or enjoy a peaceful picnic in the nearby parks and gardens. Whether guests are traveling for business or leisure, Smile Hotel Utsunomiya Higashiguchi's proximity to these public transport stations ensures a seamless and hassle-free experience for all.

A Culinary Adventure Awaits

Smile Hotel Utsunomiya Higashiguchi is surrounded by a plethora of dining options that will satisfy even the most discerning palate. Utsunomiya Minmin - Main shop is a popular local spot known for its delectable gyoza, offering a mouthwatering combination of crispy skin and flavorful fillings. For those craving a taste of traditional Japanese cuisine, Kawaraya Utsunomiya is a must-visit, serving up authentic dishes made with locally sourced ingredients. If you're in the mood for something different, head over to Ichigo Indian Restaurant for a delightful fusion of Indian and Japanese flavors. And for those seeking a quick and satisfying meal, Menmen offers a variety of delicious noodle dishes that will leave you wanting more. With so many culinary gems just steps away from the hotel, your taste buds are in for a treat during your stay at Smile Hotel Utsunomiya Higashiguchi.

Shop 'til You Drop

Located in the heart of Utsunomiya, Smile Hotel Utsunomiya Higashiguchi is surrounded by an array of shopping landmarks that are sure to delight any avid shopper. Just a stone's throw away, you'll find Rokubun Book Station, a charming bookstore where you can browse through a wide selection of books and magazines. For a taste of authentic Japanese cuisine, head over to Shabu Shabu Izakaya Sinjuku Kishuuya, where you can indulge in delicious hot pot dishes. Harukiya Ogikubo is another must-visit destination, offering a variety of traditional Japanese sweets and snacks that are perfect for satisfying your sweet tooth. If you're in the mood for some retail therapy, Kuroko Matsuya is a popular clothing store that offers a range of trendy and stylish apparel. For those looking to immerse themselves in the local culture, Kanuma City Kaboku Center is a bustling marketplace where you can find fresh produce, local crafts, and souvenirs. Ekino Market is another great spot to explore, with its vibrant atmosphere and wide selection of fresh seafood and local delicacies. After a long day of shopping, unwind at Izakaya Tamakinchi, a cozy pub that offers a wide selection of drinks and tasty bar snacks. For a caffeine fix, head over to Miya Cafe, a charming coffee shop that serves up a variety of delicious brews. If you're interested in learning about the art of sake brewing, a visit to Shimazaki Sake brewery is a must. And for those in need of some retail therapy, Cityshop Aoyama is a trendy boutique that offers a curated selection of fashion and lifestyle products. With these shopping landmarks just a stone's throw away, Smile Hotel Utsunomiya Higashiguchi is the perfect base for a memorable shopping adventure in Utsunomiya.

Affordable Luxury at Smile Hotel Utsunomiya Higashiguchi

Discover a hidden gem in Utsunomiya, Japan, where affordability meets luxury at Smile Hotel Utsunomiya Higashiguchi. With an average price of just $57 per room, this hotel offers exceptional value for money compared to the city's average price of $81. Step into a world of comfort and elegance as you enter the stylishly designed rooms at Smile Hotel Utsunomiya Higashiguchi. Each room is thoughtfully furnished with modern amenities to ensure a comfortable stay. From plush bedding to spacious work desks, every detail has been carefully considered to meet the needs of both business and leisure travelers. Indulge in a delightful dining experience at the hotel's on-site restaurant, where you can savor a variety of delicious dishes prepared by skilled chefs. After a long day of exploring the city, unwind with a refreshing drink at the cozy bar, or take a relaxing soak in the hotel's soothing hot tub. With its prime location and affordable pricing, Smile Hotel Utsunomiya Higashiguchi is the perfect choice for travelers seeking comfort, convenience, and excellent value for money in Utsunomiya.

Exceptional Service and Clean Rooms

At Smile Hotel Utsunomiya Higashiguchi, you can expect exceptional service and clean rooms. The staff is extremely friendly and goes above and beyond to ensure your stay is comfortable and enjoyable. Guests have praised the hotel for its lovely and friendly staff, who provide a wonderful check-in experience. The rooms are not only nice and clean but also comfortable, making it the perfect place to relax after a long day of sightseeing or business meetings. With daily housekeeping, you can rest assured that your room will always be tidy and well-maintained. Overall, this hotel offers exceptional service, clean rooms, and a friendly atmosphere, making it a top choice for both business trips and leisure travelers visiting Utsunomiya.

A Delightful Stay at Smile Hotel Utsunomiya Higashiguchi

Discover the charm and comfort of Smile Hotel Utsunomiya Higashiguchi, a delightful accommodation option in Utsunomiya, Japan. With an impressive overall rating of 7.2, this hotel has garnered positive reviews from satisfied guests who have experienced its exceptional value and attentive staff performance. One of the standout features of Smile Hotel Utsunomiya Higashiguchi is its excellent value for money. With a rating of 7.4 for value, guests have praised the hotel for providing affordable rates without compromising on quality. Whether you are traveling for business or leisure, you can enjoy a comfortable stay without breaking the bank. The hotel offers well-appointed rooms equipped with modern amenities, ensuring a relaxing and enjoyable experience for every guest. Another aspect that has received high praise is the hotel's dedicated and friendly staff. With a staff performance rating of 7.8, Smile Hotel Utsunomiya Higashiguchi is known for its warm hospitality and attentive service. Guests have commended the staff for their professionalism, going above and beyond to cater to their needs. From providing helpful local recommendations to ensuring a seamless check-in and check-out process, the staff at this hotel are committed to making your stay as enjoyable as possible.

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Amenities and facilities

Good6.8

Facilities

Languages spoken
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Asian breakfast
  • Breakfast [buffet]
  • Vending machine
  • Western breakfast
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • Shower
  • Towels
  • TV

Food and dining

Breakfast options
  • American
  • Asian

Location

3-2-2 Higashi Shukugo, Utsunomiya, Utsunomiya, Japan, 321-0953

Good6.8

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out until10:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)100
Extras
  • Breakfast charge (unless included in room price)800 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors10
  • Number of restaurants0
  • Number of rooms 87
  • Room voltage100
Parking
  • Daily parking fee650 JPY

Reviews of Smile Hotel Utsunomiya Higashiguchi from real guests

Provided by verified guests of

Agoda logo
7.2
  • Service score 7.9 out of 10 and is a high score in Utsunomiya
    Service7.9
  • Value for money score 7.5 out of 10 and is a high score in Utsunomiya
    Value for money7.5
  • Cleanliness score 7.4 out of 10 and is a high score in Utsunomiya
    Cleanliness7.4
  • Facilities score 6.8 out of 10 and is a high score in Utsunomiya
    Facilities6.8
  • Location score 6.8 out of 10 and is a high score in Utsunomiya
    Location6.8
High score for Utsunomiya
Rating
9+ Exceptional (84)
8-9 Excellent (55)
7-8 Very Good (101)
6-7 Good (45)
<6 Below Expectation (104)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 389 verified guest comments
12345
10.0
Exceptional
MIEKO from Japan
Solo traveler
Single Room - Non-Smoking
Stayed 1 night in September 2023

Clean and safe even for women.”

Whenever I go, the room is very clean down to every corner, and there is no water stains on the glasses, nor does it smell like cigarettes. I like that the towels are thick. There is a foldable mirror on the desk, which is of course clean. It's really convenient for makeup, and I'm grateful for it. The hair dryer is also strong, which is great. The amenities are not a problem, but it would be nice if there was makeup remover available! The staff's response is also pleasant and not mechanical. That's how I always feel.

Reviewed September 04, 2023
Auto-translated through generative A.I.

この度はスマイルホテル宇都宮東口にご宿泊頂き誠にありがとうございます。 非常に高い評価を頂戴し大変嬉しく思っております。 当ホテルは築年数が経過している為設備面ではご不便をお掛けすることがございます。その分清掃に力を入れておりまして清潔な客室を提供できるよう努めております。 メイク落としにつきましては今後導入を検討して参ります。 次回のご利用をスタッフ一同心よりお待ち申し上げております。 スマイルホテル宇都宮東口 フロント

Responded September 05, 2023
Smile Hotel Utsunomiya Higashiguchi
10.0
Exceptional
aka from Japan
Couple
Double Room - Smoking
Stayed 2 nights in September 2023

Polite!!!!”

It was a polite response. Despite the delay in checking in at the hotel due to sightseeing, they responded quickly. I will use Smile Hotel again as there is no disappointment with any hotel in the series.

Reviewed October 12, 2023
Auto-translated through generative A.I.

この度はスマイルホテル宇都宮東口にご宿泊頂きありがとうございました。 ご満足いただけたご様子で大変嬉しく思います。 またお褒めのお言葉を頂きスタッフ一同励みとなります。 お忙しい中ご投稿頂きありがとうございました。 スマイルホテル宇都宮東口

Responded October 13, 2023
Smile Hotel Utsunomiya Higashiguchi
6.8
Good
Adrian from Australia
Family with young children
Triple Room - Non-Smoking
Stayed 3 nights in September 2024

Not bad, not great.”

Stayed for 3 nights with 2 adults and a 9yr old. First the rooms, yep they are small and the bathroom is the same but it's clean and the beds are good. The aircon is a bit shit. The location is great, there is a tram that runs out the front to the station, car parking is available at the desk for a few cash. Also washing machines and dryers and cheap breakfasts. It's a basic hotel, you get what you pay for. There are combini close by too. But the service were great. Staff are excellent and always happy to help even with my terrible Japanese.

Reviewed September 15, 2024

Thank you very much for using Smile Hotel Utsunomiya East. We are very pleased to see that you are generally satisfied. Compliments are also an encouragement for the staff. All of our staff will strive to improve our service and pursue comfort, and we look forward to your continued patronage. Thank you for taking the time out of your busy schedule to post. Smile Hotel Utsunomiya East

Responded September 15, 2024
Smile Hotel Utsunomiya Higashiguchi
8.4
Excellent
Evashree from South Africa
Solo traveler
Single Room - Non-Smoking
Stayed 1 night in December 2019

Good hotel ”

I was pleasantly surprised at the size of the room. Much bigger than expected. Rooms were clean and comfortable. There is free coffee in the lobby. The walls are very thin so you will hear alot of sound, especially from the hallway. One bad point, my shower head wasn't staying in place, had to be placed at a weird angle for stability. The fitting must have been worn, but easily fixable. The staff were lovely and friendly ! I had a wonderful check in experience. Morning breakfast was slightly limited but sufficient. The hotel is located very close to the Station. Theres also a bus stop nearby to take you to the mall. There is also numerous restaurants nearby. All in all, a wonderful stay.

Reviewed January 02, 2020
10.0
Exceptional
Fransisca from Indonesia
Couple
Double Room - Non Smoking
Stayed 1 night in May 2023

strategic hotel”

the hotel is near the train station so it is easy to get there, the room is clean and the staff is nice

Reviewed May 15, 2023

Thank you for using Smile Hotel Utsunomiya Higashiguchi. I am very happy to hear that you were satisfied with your stay. We will continue to work hard to improve our services and comfort, so we appreciate your continued patronage. Thank you very much for your opinion and impression. Smile Hotel Utsunomiya Higashiguchi front desk

Responded May 15, 2023
Smile Hotel Utsunomiya Higashiguchi
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