Swiss-Belhotel Pangkalpinang

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Jendral Sudirman, Bangka City Center, Bangka, Indonesia, 33684

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Restaurant

Bar

Massage

About us

Immerse in city life in Bangka at Swiss-Belhotel Pangkalpinang. Conveniently located in the heart of Bangka City Center, this hotel offers easy access to attractions, shopping centers, and restaurants. Enjoy a delicious breakfast in bed, a dip in the pool, and a rejuvenating massage. Explore the neighborhood’s blend of modern and traditional culture. Relax in air-conditioned rooms with complimentary Wi-Fi and luxurious toiletries. Choose Swiss-Belhotel for a memorable stay in Pangkalpinang. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Bangka every 21 minutes on Agoda.com
Location 9.5
Service 9.2
Cleanliness 9.1
Value for money 9.1

Based on 628 verified reviews

Location

9.5

Service

9.2

Cleanliness

9.1

Value for money

9.1

Facilities

8.9

See map

9.5Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Apotek Wijaya
30 m
Apotek Pangkal Mandiri
150 m
Apotik/Toko Obat Asli
320 m
Rumah Bersalin Rona
380 m
Bangka Trade Center
420 m

Good to know

Value for money9.1
Location rating9.5

Rooms available at Swiss-Belhotel Pangkalpinang

Standard Suite
...
  • Room size: 50 m²/538 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe Queen
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Room
...
  • Room size: 30 m²/323 ft²
  • 1 queen bed or 2 single bed...
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Grand Deluxe Queen
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Grand Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Deluxe
...
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Grand Deluxe Double
...
  • Room size: 35 m²/377 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices

Frequently asked questions

Swiss-Belhotel Pangkalpinang has a variety of restaurant and dining options for you to indulge in while remaining at this property, which include International cuisine, Asian cuisine, Buffet in restaurant, and Western cuisine.

Delight in your vacation the finest way with a drink in your hand at Swiss-Belhotel Pangkalpinang's bar readily available right in front of your doorstep for whenever you need a drink or two.

Swiss-Belhotel Pangkalpinang provides airport transfer service upon request! Additional fees may apply. To request, check the box on the booking form just before the payment page.

Swiss-Belhotel Pangkalpinang fulfill our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes prepared with staff trained in safety protocol, sterilizing equipment, temperature check for guests and staff, body thermometer, doctor/nurse on call, and first aid kit for greater safety precautions and hygiene protocols.

The typical room rate for Swiss-Belhotel Pangkalpinang in the past month is 711493.87 IDR, compared to city's average of 400463.73 IDR.

Swiss-Belhotel Pangkalpinang can communicate up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

Verified solo travelers that have stayed at this property have given Swiss-Belhotel Pangkalpinang an average rating of 8.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Swiss-Belhotel Pangkalpinang an average rating of 9.1. You can look up on more descriptive customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Verified families with older children that have stayed at this property have given Swiss-Belhotel Pangkalpinang an average rating of 9.3. You can look into more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Swiss-Belhotel Pangkalpinang an average rating of 9.3. You can look up on more specific customer ratings, and comments for this property down in the review section.

Wake up to an amazing buffet breakfast at Swiss-Belhotel Pangkalpinang. Visitors can enjoy breakfast offered with an additional charge of 150000 IDR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

More about Swiss-Belhotel Pangkalpinang

More about Swiss-Belhotel Pangkalpinang

Discover the Modern Comforts of Swiss-Belhotel Pangkalpinang

Welcome to Swiss-Belhotel Pangkalpinang, a contemporary 4-star hotel located in the vibrant city of Bangka, Indonesia. Built in 2018, this stylish hotel offers a perfect blend of modern comforts and warm hospitality, making it an ideal choice for both business and leisure travelers. As you step into the lobby, you'll be greeted by a sleek and elegant design that sets the tone for your stay. With a total of 144 well-appointed rooms, Swiss-Belhotel Pangkalpinang offers a variety of accommodation options to suit every guest's needs. Whether you're traveling alone, with a partner, or with your family, you'll find spacious and comfortable rooms that are designed to provide a relaxing and enjoyable stay. Check-in at Swiss-Belhotel Pangkalpinang starts from 02:00 PM, allowing you to settle in and unwind after your journey. The check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely morning before bidding farewell to this charming hotel. Additionally, the hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it a family-friendly destination.

Unwind and Indulge in Entertainment Facilities at Swiss-Belhotel Pangkalpinang

Swiss-Belhotel Pangkalpinang offers a wide range of entertainment facilities to ensure a memorable and enjoyable stay for its guests. Whether you are looking to relax and unwind or seeking some excitement, this hotel has it all. For those who enjoy a vibrant nightlife, the hotel's bar is the perfect place to socialize and enjoy a refreshing drink. Sip on expertly crafted cocktails while taking in the stunning views of the city. If you are in need of some pampering, the hotel's massage and spa facilities are designed to rejuvenate your body and mind. Indulge in a variety of treatments and massages that will leave you feeling refreshed and revitalized. For those who prefer a more laid-back experience, the shared lounge/TV area provides a cozy and comfortable space to relax and catch up on your favorite shows. Sink into plush sofas and enjoy a wide selection of channels and programs on the large-screen TV. No matter what your entertainment preferences may be, Swiss-Belhotel Pangkalpinang has something to cater to every guest's needs. Experience a truly unforgettable stay filled with relaxation, excitement, and indulgence.

Stay Active and Refreshed at Swiss-Belhotel Pangkalpinang's Sports Facilities

Swiss-Belhotel Pangkalpinang in Bangka, Indonesia offers an array of exceptional sports facilities to ensure that guests can stay active and refreshed during their stay. The hotel boasts a well-equipped fitness center, allowing fitness enthusiasts to maintain their workout routine with ease. Whether you prefer a cardio session on the treadmill, weightlifting, or a rejuvenating yoga practice, the fitness center has everything you need to stay in shape. For those looking to beat the tropical heat, Swiss-Belhotel Pangkalpinang features an inviting outdoor pool. Take a refreshing dip in the crystal-clear waters or simply lounge poolside, soaking up the warm Indonesian sun. The pool area offers a tranquil oasis where guests can unwind and relax after a long day of exploring the city. What's even better is that access to the fitness center is completely free for all guests, allowing you to stay active without any additional charges. Whether you are a seasoned athlete or a casual fitness enthusiast, Swiss-Belhotel Pangkalpinang's sports facilities are designed to cater to your needs, ensuring a memorable and invigorating stay.

Unparalleled Convenience Facilities at Swiss-Belhotel Pangkalpinang

Swiss-Belhotel Pangkalpinang in Bangka, Indonesia, offers a range of convenience facilities that are designed to enhance your stay and provide you with utmost comfort. With 24-hour room service, you can indulge in delectable dishes from the comfort of your room, anytime you desire. The hotel also provides laundry service and dry cleaning facilities, ensuring that your clothes are fresh and clean throughout your stay. For added convenience, Swiss-Belhotel Pangkalpinang offers safety deposit boxes to keep your valuables secure and a concierge service to assist you with any queries or requests you may have. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. Additionally, the hotel features a designated smoking area for guests who prefer to smoke. Luggage storage is available, allowing you to explore the city without the hassle of carrying your bags. With daily housekeeping, you can rest assured that your room will be kept tidy and refreshed. Experience unparalleled convenience at Swiss-Belhotel Pangkalpinang, where every detail is taken care of to ensure a memorable stay.

Convenient Transport Facilities at Swiss-Belhotel Pangkalpinang

Swiss-Belhotel Pangkalpinang offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. With an airport transfer service, travelers can easily reach the hotel upon arrival at the airport. For those looking to explore the beautiful surroundings of Bangka, the hotel provides tours to popular attractions, allowing guests to immerse themselves in the local culture and natural beauty. In terms of parking options, Swiss-Belhotel Pangkalpinang offers both valet parking and a car park onsite. Guests can choose to leave their vehicles in the capable hands of the hotel's valet service or opt for self-parking in the secure and spacious car park. The best part is that the car park is free of charge for hotel guests. Additionally, the hotel provides a convenient shuttle service, making it easy for guests to navigate around the city. For those who prefer to have their own transportation, Swiss-Belhotel Pangkalpinang also offers car hire and taxi services, ensuring that guests have flexibility and convenience during their stay.





Indulge in Exquisite Dining at Swiss-Belhotel Pangkalpinang

At Swiss-Belhotel Pangkalpinang, guests can experience a delightful culinary journey with a range of dining facilities available. The hotel offers a 24-hour room service, ensuring that guests can enjoy delicious meals in the comfort of their own rooms at any time of the day or night. For those looking for a more vibrant dining experience, the hotel features a restaurant that serves delectable dishes prepared by skilled chefs. From local specialties to international favorites, there is something to satisfy every palate. The restaurant's inviting ambiance and attentive service create the perfect setting for a memorable dining experience. Additionally, Swiss-Belhotel Pangkalpinang takes pride in its halal restaurant, catering to Muslim guests who prefer halal-certified cuisine. With a diverse menu of halal dishes, guests can indulge in a variety of flavors while adhering to their dietary preferences. To kickstart the day on a delicious note, the hotel offers a breakfast buffet, featuring an array of options to suit different tastes and dietary requirements. From freshly baked pastries to savory delights, guests can fuel up for the day ahead with a hearty and satisfying breakfast. With its exceptional dining facilities, Swiss-Belhotel Pangkalpinang ensures that guests can enjoy a memorable culinary experience throughout their stay.

Comfortable and Spacious Room Options at Swiss-Belhotel Pangkalpinang

Swiss-Belhotel Pangkalpinang offers a variety of well-designed rooms to suit every traveler's needs. Guests can choose from the cozy Deluxe Queen and Deluxe Twin rooms, both measuring 24 square meters, providing a comfortable space with either a Queen or two Single beds. For those seeking a bit more room to relax, the Grand Deluxe Queen and Grand Deluxe Twin offer 30 square meters of space, ideal for a more luxurious stay. Travelers looking for maximum comfort and space can opt for the expansive Standard Suite, which spans 50 square meters, perfect for families or extended stays. Booking your stay through Agoda ensures you receive the best prices available, making your trip more affordable. The platform also offers a hassle-free booking experience, allowing you to secure your preferred room type quickly and easily. With competitive rates and a seamless process, Agoda helps you enjoy your stay at Swiss-Belhotel Pangkalpinang without any worries, so you can focus on exploring the beauty of Bangka.

Discover the Vibrant Bangka City Center

Welcome to the heart of Bangka Island, where tradition meets modernity in the bustling Bangka City Center. Nestled in the vibrant city of Pangkalpinang, Swiss-Belhotel Pangkalpinang offers a prime location for both business and leisure travelers. With its strategic position, guests can easily explore the city's cultural attractions, indulge in local delicacies, and experience the warm hospitality of the Bangka people. Immerse yourself in the rich history and heritage of Bangka Island as you stroll through the streets of Bangka City Center. Discover ancient temples, such as the iconic Maha Vihara Duta Maitreya Temple, with its intricate architecture and serene atmosphere. Explore the local markets, where you can find an array of traditional handicrafts, fresh produce, and aromatic spices. Don't forget to try the famous Bangka Belacan, a traditional shrimp paste that adds a unique flavor to local dishes. After a day of exploration, retreat to Swiss-Belhotel Pangkalpinang, where modern comforts and exceptional service await. Indulge in a relaxing swim at the rooftop pool while enjoying panoramic views of the city skyline. Savor a delectable meal at the hotel's restaurant, which offers a fusion of local and international cuisines. With its convenient location and warm hospitality, Swiss-Belhotel Pangkalpinang is the perfect choice for your stay in Bangka City Center.

Convenient Transportation Options to Swiss-Belhotel Pangkalpinang

Swiss-Belhotel Pangkalpinang, located in the heart of Bangka City Center, offers a convenient and accessible location for travelers visiting Bangka, Indonesia. When it comes to reaching the hotel from the nearest airport, there are a few transportation options available. If you are arriving at H.A.S. Hanandjoeddin Airport, the closest airport to Bangka, you can easily find taxis and ride-hailing services available just outside the airport terminal. Taxis are a popular choice for travelers seeking a hassle-free journey to Swiss-Belhotel Pangkalpinang. The ride from the airport to the hotel takes approximately 30 minutes, depending on traffic conditions. Another option is to arrange a private airport transfer with the hotel. Swiss-Belhotel Pangkalpinang offers a convenient airport transfer service, ensuring a smooth and comfortable journey from the airport to the hotel. This option is particularly convenient for those traveling with heavy luggage or seeking a more personalized experience. No matter which transportation option you choose, you can expect a pleasant journey from the airport to Swiss-Belhotel Pangkalpinang, where you can enjoy a comfortable stay in the heart of Bangka City Center.

Conveniently Located near Various Landmarks and Attractions

Swiss-Belhotel Pangkalpinang is nestled in a prime location, surrounded by a plethora of landmarks and attractions that cater to the needs and interests of its guests. Just a stone's throw away from the hotel, you will find Surya Mart, Kompleks Bukit Baru, and Kolam Renang Hidayatullah. Surya Mart is a bustling shopping center where guests can explore a wide range of retail outlets, from fashion boutiques to electronics stores. Kompleks Bukit Baru, on the other hand, offers a vibrant atmosphere with its array of dining options, including local eateries and international restaurants. For those seeking relaxation and rejuvenation, Kolam Renang Hidayatullah provides a refreshing oasis with its swimming pool facilities. Additionally, the hotel is conveniently located near RS, Bantuan TNI AD, Kolam Telaga Murni, Pasar Sayur, Apotek K-24, Apotek Media, Klinik Riska, and Apotek Wijaya. These establishments ensure that guests have easy access to medical services, fresh produce, and pharmaceutical needs during their stay. With its strategic location, Swiss-Belhotel Pangkalpinang offers a seamless blend of convenience and comfort for all travelers.





A Gastronomic Adventure Awaits

Indulge in a culinary journey right at your doorstep with Swiss-Belhotel Pangkalpinang's surrounding restaurants. Start your day with a scrumptious breakfast at Menumbing Restaurant, where you can savor a wide array of local and international dishes. For a taste of authentic Indonesian cuisine, head to Anggrek Resto and indulge in their flavorful rendang or fragrant nasi goreng. Craving for some local specialties? Don't miss out on the mouthwatering otak otak at Otak Otak Amui or the refreshing es ayong. For a taste of Chinese-Malay fusion, RM Asui and Kingkong Kopitiam offer a diverse menu of delicious dishes. If you're in the mood for some seafood, make sure to visit RM Dayang 2, where you can enjoy fresh catches of the day. For a unique noodle experience, Mie Koba Iskandar is a must-visit, serving up flavorful bowls of homemade noodles. And if you're looking for a quick snack, Tahu Kok Yen Yen is the place to be, offering crispy tofu delights. With such a variety of dining options, your taste buds are sure to be delighted during your stay at Swiss-Belhotel Pangkalpinang.





Affordable Luxury at Swiss-Belhotel Pangkalpinang

Experience the perfect blend of comfort, convenience, and affordability at Swiss-Belhotel Pangkalpinang. With an average price of just $45 per room, this hotel offers exceptional value for money, especially when compared to the average price of a hotel room in Bangka, which is $23. At Swiss-Belhotel Pangkalpinang, you can enjoy luxurious amenities and impeccable service without breaking the bank. Each room is tastefully decorated and thoughtfully designed to provide a relaxing and cozy atmosphere. Whether you are traveling for business or leisure, you will find everything you need for a comfortable stay. In addition to the attractive pricing, Swiss-Belhotel Pangkalpinang also offers a range of facilities and services that will enhance your stay. Take a refreshing dip in the sparkling swimming pool, work up a sweat in the fitness center, or indulge in a pampering spa treatment. The hotel's convenient location in the heart of Bangka ensures easy access to the city's attractions, making it the perfect choice for both business and leisure travelers. Don't miss out on the opportunity to experience affordable luxury at Swiss-Belhotel Pangkalpinang. Book your stay today and enjoy a remarkable hotel experience at an unbeatable price.





An Unforgettable Stay at Swiss-Belhotel Pangkalpinang

Discover a truly exceptional hotel experience at Swiss-Belhotel Pangkalpinang in Bangka, Indonesia. With an impressive overall rating of 9.0, this hotel has left a lasting impression on its guests. From the moment you step into the elegant lobby, you will be greeted by a warm and friendly staff who are dedicated to providing exceptional service throughout your stay. One of the standout features of Swiss-Belhotel Pangkalpinang is its unbeatable value. With a remarkable rating of 9.0 for value, guests can rest assured that they are getting the most out of their stay without breaking the bank. From the comfortable and well-appointed rooms to the top-notch amenities, this hotel offers incredible value for money. The facilities at Swiss-Belhotel Pangkalpinang are second to none, as reflected in its impressive rating of 8.7. Whether you're looking to relax by the sparkling outdoor pool, work up a sweat in the state-of-the-art fitness center, or indulge in a rejuvenating spa treatment, this hotel has it all. The attention to detail and commitment to providing a memorable experience is evident in every aspect of the hotel's facilities.

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Amenities and facilities

Excellent8.9

Facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [free]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • International cuisine in restaurant
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Kids facilities
  • Kids safety features
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Couples only
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Non-smoking
  • Shower
  • Telephone

Food and dining

Restaurants on site
Swiss Cafe
  • Cuisine: American, Asian, Indonesian
  • Menu: Buffet, A-la-carte

Location

Jalan Jendral Sudirman, Bangka City Center, Bangka, Indonesia, 33684

Exceptional9.5

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-in until23:59
Extras
  • Breakfast charge (unless included in room price)150000 IDR
The property
  • Year property opened2018
  • Number of floors11
  • Number of rooms 144
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of Swiss-Belhotel Pangkalpinang from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 8.8
  • 6.4
  • 8.4
  • 8.4
  • 8.0
  • 8.0

Most recent

  • Location score 9.5 out of 10 and is a high score in Bangka
    Location9.5
  • Service score 9.2 out of 10 and is a high score in Bangka
    Service9.2
  • Cleanliness score 9.1 out of 10 and is a high score in Bangka
    Cleanliness9.1
  • Value for money score 9.1 out of 10 and is a high score in Bangka
    Value for money9.1
  • Facilities score 8.9 out of 10 and is a high score in Bangka
    Facilities8.9
High score for Bangka

Rating

9+ Exceptional (142)
8-9 Excellent (28)
7-8 Very Good (18)
6-7 Good (7)
<6 Below Expectation (10)

Review summary

Powered by OpenAI

Located in the heart of Pangkalpinang, this hotel is highly rated by guests for its convenient location. The friendly and excellent staff also receive many positive comments, ensuring that guests feel welcome throughout their stay. The breakfast is another highlight, with a varied choice of foods that guests appreciate.

Guests enjoy the breakfast, with some suggested improvements. A few reviews mention a small pool that needs cleaning. However, the hotel's prime location and friendly staff more than make up for it, resulting in a satisfying stay.

Did you find this review summary helpful?

Guest Type
Room Type
Language
Showing 205 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Ninah from Singapore
    Family with young children
    Deluxe Queen
    Stayed 3 nights in December 2024

    “Good customer service, cleanliness and location ”

    I always booked this hotel whenever I travel to Pangkal Pinang with my daughter and elderly parents. The location and cleanliness is top notch I would say. Specially the room service staff called Maulibiya. He/ she created a cute towel doll, surprising my girl and full filling our request by giving us extra water bottles😆. However, the television channels seems to have been reduced. There isn’t any cctv or any Chinese news channel for my parents to watch anymore and the kids channels such as nickelodean somehow most it is in Bahasa instead of English in which my girl unable to understand. However overall we’re good 😊👍 on my last stayed, early dec 2024

    Reviewed January 10, 2025

    Dear Mrs Ninah, Warmest greeting from Swis s-Belhotel Pangkalpinang. We were thrilled to read that you had an enjoyable stay at our Hotel. Thank you for your kind remarks regarding Hotel Location, Cleanliness as well as the service we provided during your stay which was prompt and met your expectation. May your great experience will lead you back to Swiss-Belhotel Pangkalpinang. Best Regards, Firman General Manager

    Responded January 11, 2025
    Swiss-Belhotel Pangkalpinang
  2. 10.0
    Exceptional
    Riki from Indonesia
    Family with teens
    Deluxe Queen
    Stayed 6 nights in December 2023

    “Hotel with a very strategic location in the city center.”

    All the needs for a place that can provide comfort and refreshment for the tired body, after a day of exploring beautiful beaches on Bangka Island can be met, ultimately supporting an optimal travel experience while on Bangka Island. The very strategic location in the heart of the city is very helpful as it adds value, such as traditional Bangka food places that are very close to the hotel, shopping for souvenirs, and even jogging in the morning to several locations that provide information about Bangka itself (Km. 0, Alun Alun, and others)...

    Reviewed December 31, 2023
    Auto-translated through generative A.I.

    Dear Riki, Warmest greetings from Swiss-Belhotel Pangkalpinang. We are very delighted to learn that our hotel is a great place for you to start your vacation in Swiss-Belhotel Pangkalpinang. Thank you for highlighting our location as well as services provided by the staff. May your rest of holiday in Pangkalpinangi are wonderful and memorable one. Best Regards, Firman General Manager

    Responded January 01, 2024
    Swiss-Belhotel Pangkalpinang
  3. 10.0
    Exceptional
    ottelie from Indonesia
    Group
    Deluxe Queen
    Stayed 3 nights in December 2024

    “Excellent stay”

    The service is excellent. Breakfast choice is superb. Room is clean and well-maintained. Location is near convenience store, resto and coffee shop. Recommended.

    Reviewed December 27, 2024

    Dear Our Beloved Guest, Warmest greeting from Swiss-Belhotel Pangkalpinang. Thank you very much for taking the time to review and giving us such a perfect rating. We delighted that you are enjoyed stayed with us. Thank you very much for your feedback. Your feedback is really important to us to improve our facilities and our services. Hopefully we could serve you again in the future. Best Regards, Firman General Manager

    Responded December 27, 2024
    Swiss-Belhotel Pangkalpinang
  4. 8.8
    Excellent
    Utama from Indonesia
    Business traveler
    Deluxe Twin
    Stayed 2 nights in July 2025

    “Excellent”

    Thanks to Ms. Maulidya and team. Them are quitely sociable. This property has good location, cleanliness is good. Overall I'm satisfied 👌

    Reviewed July 15, 2025

    Dear Utama, Warmest greeting from Swiss-Belhotel Pangkalpinang. Thank you for taking the time to review us online and giving us such a perfect rating. We are delighted to learn that you enjoyed your stay at Swiss-belhotel Pangkalpinang. Guest Satisfaction is our priority, and to hear a great review such a testament for us to keep delivering memorable experience to the guest during stay at our hotel. We wish we could serve you again in the future. Best Regards, Firman General Manager

    Responded July 16, 2025
    Swiss-Belhotel Pangkalpinang
  5. 8.4
    Excellent
    Nathan from Indonesia
    Couple
    Deluxe Queen
    Stayed 1 night in May 2025

    “One night stay”

    Good location if you need early flight in the morning. Not usually one for multistorey hotels but was only for one night. Room was clean and bed comfy 👍 no balcony 👎

    Reviewed September 05, 2025

    Dear Our Beloved Guest, Warmest greetings from Swiss-Belhotel Pangkalpinang. Thank you very much for taking the time to review us online. We are delighted that you enjoyed staying with us. May your great experience lead you back to Swiss-Belhotel Pangkalpinang. Hopefully, we can serve you again in the future. Best regards, Dewi General Manager

    Responded September 10, 2025
    Swiss-Belhotel Pangkalpinang
Changed to review page 1

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