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The Garden 304 (SHA Extra Plus)
Studio Deluxe Room - Bedroom, The Garden 304 (SHA Extra Plus) in Prachinburi
a large swimming pool in front of a large building, The Garden 304 (SHA Extra Plus) in Prachinburi
Interior view, The Garden 304 (SHA Extra Plus) in Prachinburi
Interior view, The Garden 304 (SHA Extra Plus) in Prachinburi
Swimming pool [outdoor], The Garden 304 (SHA Extra Plus) in Prachinburi
Swimming pool [outdoor], The Garden 304 (SHA Extra Plus) in Prachinburi

Removed from saved list

8.9

Excellent

594 reviews

594 reviews

See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Nearby landmarks
Tesco Lotus 1.3 km
Golf driving range 2.7 km
Sotharavet Hospital 4.5 km
Ban Dong Bang Railway Station 15.2 km
Kabin Buri Sport Club 15.3 km
Kabinburi Hospital 16.1 km
Nong Saeng Railway Station 16.6 km
Kabin Buri 17.3 km
Khok Makok Railway Station 22.8 km
Hill Side Country Home Golf Course&Resortmore 23.2 km
Newly built in 2559
2021

The Garden 304 (SHA Extra Plus)

686,688 Moo 10 T. Thatoom A. Sjimahaphot 304 Industrail, Si Maha Phot, Prachinburi, Thailand, 25140 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Si Maha Phot, allowing you access and proximity to local attractions and sights. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Inside city center

Top Value

Check-in [24-hour]

Airport transfer

SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Bicycles

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Prachinburi every 33 minutes on Agoda.com
Value for money9.1
Distance to city center25 km
Location rating8.6

Rooms available at The Garden 304 (SHA Extra Plus)

Studio Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
President Suite Pool View
...
  • Room size: 90 m²/969 ft²
  • Garden view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
1 Bedroom Premier
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 90 m²/969 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 Bedroom Garden View
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Garden Suite
...
  • Room size: 140 m²/1507 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
One-Bedroom Garden
...
  • Room size: 65 m²/700 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
1 Bedroom Deluxe
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
President Suite City View
...
  • Room size: 90 m²/969 ft²
  • Garden view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Deluxe King Bed Suite
...
  • Room size: 90 m²/969 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Garden 304 (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Garden 304 (SHA Extra Plus)?

The Garden 304 (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3500 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Garden 304 (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Garden 304 (SHA Extra Plus) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Prachinburi with private transportation, the hotel can arrange taxi service.

Is breakfast offered at The Garden 304 (SHA Extra Plus)?

Wake up to a great buffet breakfast at The Garden 304 (SHA Extra Plus). There's an additional charge of 150 THB for adults and 100 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Garden 304 (SHA Extra Plus)?

The Garden 304 (SHA Extra Plus) features 3 on-site restaurants for your dining convenience.

Can special events be hosted at The Garden 304 (SHA Extra Plus)?

Your special occasion or event can be hosted at the The Garden 304 (SHA Extra Plus)'s venue.

Can business events be hosted at The Garden 304 (SHA Extra Plus)?

The 3 venues can accommodate up to 250 people.

What is the smoking policy at The Garden 304 (SHA Extra Plus)?

The Garden 304 (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Garden 304 (SHA Extra Plus)?

Restaurants including Hom are popular in The Garden 304 (SHA Extra Plus)’s neighborhood which is known as Si Maha Phot.

See map

Explore the neighborhood

What people love about The Garden 304 (SHA Extra Plus)

  • 9.2

    Exceptional
    Cleanliness

    "New, cleanliness , comfortable , great meal, nice place to stay again."

    Parcharee

    |

    March 9, 2023

  • 9.2

    Exceptional
    Cleanliness

    "Very modern, clean and spacious."

    Larry

    |

    March 6, 2023

  • 10

    Exceptional
    Location

    "Good location near restaurants, 7-11 just outside, good Panasonic and Häfele quality furnishings."

    chun

    |

    December 12, 2022

Property ranking|Compared to 78 Prachinburi properties
See all rankings
Room size
57 sqm.
Value for money score
9.1/10
Service score
9.2/10
Cleanliness score
9.2/10
Bigger than
94
%
of Prachinburi properties
Better than
91
%
of Prachinburi properties
Better than
90
%
of Prachinburi properties
Better than
90
%
of Prachinburi properties
Overall rating:

8.9

Excellent
594 reviews
Cleanliness
9.2
Facilities
9.1
Location
8.6
Read all reviews >
What travelers say they love:
Great place with outstanding facilities ed.
Wolfgang from Thailand
Couple
More about The Garden 304 (SHA Extra Plus)

More about The Garden 304 (SHA Extra Plus)

The Garden 304 (SHA Extra Plus)

Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Prachinburi even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at The Garden 304 (SHA Extra Plus) thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at The Garden 304 (SHA Extra Plus) come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities including the cable TV is provided in some rooms.
In some select rooms, you can find a refrigerator, a coffee or tea maker and bottled water at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at The Garden 304 (SHA Extra Plus) begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms and bar.
Light snacking is available day or night with the hotel's vending machines. Do you prefer to cook your own meals? Then you'll love the in-house shared kitchen.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's mini golf course, yoga room, golf course on site and hiking trails. Get social at the hotel's library, where you can meet other guests.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 91% of the city's accommodation.
Facilities at this hotel are rated higher than 91% of other accommodations in the city.
Staff and service here are considered high quality by past guests whose ratings put it above 91% of the city's options.

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Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Housekeeping

5 mentions

Food & Dining

2 mentions

Swimming Pool

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Thai
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • On-site entertainment
  • Outdoor recreational features
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Closet
  • Desk
  • Free bottled water
  • Free welcome drink
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Kitchenette
  • Kitchenware
  • Laptop safe box
  • Linens
  • Locker
  • Microwave
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site
YUKURI RESTAURANT
  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte

Location

686,688 Moo 10 T. Thatoom A. Sjimahaphot 304 Industrail, Si Maha Phot, Prachinburi, Thailand, 25140
Excellent
Location

8.6

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:30
  • Check-out from05:30
  • Check-out until12:00
Getting around
  • Airport transfer fee3500 THB
  • Distance from city center25 km
  • Travel time to airport (minutes)120
Extras
  • Breakfast charge (unless included in room price)150 THB
The property
  • License Id / Local Tax ID/ Entity Name0105556136636
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants3
  • Number of rooms 144
  • Room voltage220
  • Year property opened2559
  • Most recent renovation0000
Parking
  • Daily parking fee0 THB

Reviews of The Garden 304 (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities9.1
Location8.6
Service9.2
Value for money9.1
High score for Prachinburi
Rating
9+ Exceptional (119)
8-9 Excellent (22)
7-8 Very Good (16)
6-7 Good (5)
<6 Below Expectation (6)
Time of the year
Mar - May (35)
Jun - Aug (32)
Sep - Nov (50)
Dec - Feb (51)

Show reviews that mention 

Showing 168 verified guest comments
12345
10.0
Exceptional
Siew from Malaysia
Group
Studio Deluxe Room
Stayed 1 night in March 2019

Excellent stay ”

Very clean and neat hotel room ever with everything well equipped. Staffs were friendly to help out in any demand. We enjoyed the stay, the facilities in this hotel. Everything was so great !!

Reviewed March 08, 2019

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
10.0
Exceptional
Sunchai from Thailand
Solo traveler
Studio Deluxe Room
Stayed 1 night in July 2021

Very comfortable and great facility ”

The hotel was very clean and nicely decorated. The gym was good with basic equipments. I personally like the outdoor pool which was very relaxing.

Reviewed September 25, 2021

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
10.0
Exceptional
Pichet from Thailand
Business traveler
1 Bedroom Deluxe
Stayed 1 night in July 2019

Really nice hotel very amazing sure we will back here again”

Really nice hotel very amazing sure we will back here again , thanks

Reviewed August 05, 2019

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
10.0
Exceptional
Siwa from Thailand
Family with teens
Studio Deluxe Room
Stayed 1 night in October 2020

Best stay place”

Very good hotel,best location, clean and quiet

Reviewed October 26, 2020

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
10.0
Exceptional
Wolfgang from Thailand
Couple
1 Bedroom Premier
Stayed 1 night in January 2022

Excellent hotel”

This hotel has outstanding facilities such as saltwater pool, sauna, gym, use of coffee machine etc.

Reviewed January 08, 2022

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
10.0
Exceptional
Pasada from Thailand
Solo traveler
Studio Deluxe Room
Stayed 1 night in September 2019

Very Good ”

Very good room (1 Bedroom type), japanese style breakfast is the best

Reviewed August 30, 2020

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
10.0
Exceptional
Wolfgang from Thailand
Couple
Studio Deluxe Room
Stayed 2 nights in December 2021

Excellent ”

This is one of the very best hotels I ever stayed in!

Reviewed December 31, 2021

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
10.0
Exceptional
Wolfgang from Thailand
Couple
1 Bedroom Deluxe
Stayed 1 night in June 2022

Excellent”

Great place with outstanding facilities ed. salt water pool.

Reviewed June 15, 2022

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
9.2
Exceptional
Martin from United Kingdom
Family with teens
Studio Deluxe Room
Stayed 1 night in December 2020

Great stay”

Perfect stay. My family were on a road trip and visited many hotels - this was the best we stayed in. The room was perfect, the facilities good, restaurant and breakfast excellent, staff very professional. Loved the place and highly recommend.

Reviewed December 28, 2020

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
9.6
Exceptional
Hans from Thailand
Couple
1 Bedroom Garden View
Stayed 3 nights in October 2020

Exceptional”

Nice and clean room very nice personal. Value for the money.

Reviewed October 24, 2020

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
9.6
Exceptional
Jatupol from Thailand
Group
Studio Deluxe Room
Stayed 1 night in December 2020

Great place to stay. ”

Comfort room Friendly staff Delicious meals

Reviewed March 01, 2021

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
9.6
Exceptional
Jatupol from Thailand
Group
Studio Deluxe Room
Stayed 1 night in December 2020

Great place to stay ”

Comfort room Friendly staff Delicious meals

Reviewed March 01, 2021

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
9.6
Exceptional
Jatupol from Thailand
Group
1 Bedroom Deluxe
Stayed 1 night in December 2020

Great place to stay ”

Comfort room Friendly staff Delicious meals

Reviewed March 01, 2021

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
7.6
Very good
Payoongsak from Thailand
Business traveler
Studio Deluxe Room
Stayed 2 nights in January 2021

Scouter”

Affordable price and complete facilities like swimming pool, kitchen, lock floor by lock lift, a high portions of living areas than other hotel, slot of parking and various kind of restaurants. They are all in one finally . However, the location and logistics may be inconvenienced for traveler.

Reviewed January 05, 2021

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
8.0
Excellent
Myles from United Kingdom
Couple
1 Bedroom Deluxe
Stayed 1 night in July 2019

Very good”

Nice clean room.

Reviewed July 30, 2019

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Dear Sir/Madam, Thank you for the great review of The Garden 304 Hotel. We are delighted to read that you enjoyed your stay and hope to see you again very soon. Sincerely yours, The Garden 304 Hotel

Responded July 23, 2022
The Garden 304 (SHA Extra Plus)
7.2
Very good
Jiravadee from Thailand
Couple
Studio Deluxe Room
Stayed 1 night in August 2019

The 2 nd Security card always has priblem”

I have to put 500 baht deposit for the 2nd security hotel card. But it can not scan the elevator and my room's door Twice. So Annoying. 2 times contact the receptionist to manage.

Reviewed August 15, 2019

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4.8
Krit from Thailand
Family with young children
Studio Deluxe Room
Stayed 2 nights in November 2020

Everything is ok but not cleanliness”

Cleanliness in the room need improve. The floor in the room is dirty, there are hair on the floor and on the cushion.

Reviewed November 14, 2020

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5.6
Chuthidech from Thailand
Business traveler
Studio Deluxe Room
Stayed 4 nights in December 2020

Poor service”

Poor service

Reviewed January 03, 2021

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4.0
Rashid from Oman
Solo traveler
Studio Deluxe Room
Stayed 2 nights in March 2022

not bad”

we book two-room for Thailand pass one night. when we reach the hotel around 9 am we ask for breakfast for two in the room due to quarantine and I pay 1000bht to the lady at the reception, the cost of the breakfast is about 300bht. when I check out and ask for the remaining money they didn't give back saying not recorded and the lady on duty that day was off. please make sure you ask for a receipt when paying anything at this hotel.

Reviewed March 27, 2022

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Thank you for comment and we were very sorry to hear that. We are The Garden 304, located in Prachinburi, Thailand. You stayed with us for 2 nights 13-15 March 2022. You booked for 2 rooms, including breakfast already. However, we were afraid that you might give comments to a wrong hotel because- 1) We are not registered as a hospitel or ASQ (alternative state quarantine) so we are not eligible to service guest on quarantine purpose. Thus, you stated that you booked our hotel for Thailand pass quarantine purpose, that should not be possible. 2) You mentioned that you had breakfast in room; since we are not ASQ, we did not serve breakfast in room. Our breakfast serve in buffet style regularly at our restaurant. We do not offer room service option for breakfast. 3) You said you checked in at the hotel around 9AM; but from our hotel record you checked in with us on 2.37 PM. 4) You said you stayed for 1 night; but you stayed with us for 2 nights from 13-15 March. Thus, we ask f

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The Garden 304 (SHA Extra Plus)
3.6
massimo from Thailand
Couple
1 Bedroom Premier
Stayed 2 nights in April 2020

Not impressed at all.”

We were there during Coronavirus, staff didn't check us at all, no temperature was checked up, staff unfriendly and none was actually speak English, we were asking to room service some drinking water that never came.. At breakfast also no staff was checking temperature or wear mask and gloves to serve customers....

Reviewed April 21, 2020

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