View, The Ritz-Carlton, Hong Kong in Hong Kong
The Ritz-Carlton Suite, Club level, Victoria Harbour view - Bed, The Ritz-Carlton, Hong Kong in Hong Kong
Restaurant, The Ritz-Carlton, Hong Kong in Hong Kong
Exterior view, The Ritz-Carlton, Hong Kong in Hong Kong
The Ritz-Carlton, Hong Kong
Restaurant, The Ritz-Carlton, Hong Kong in Hong Kong
Restaurant, The Ritz-Carlton, Hong Kong in Hong Kong

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9.2Exceptional

2,227 reviews

2,227 reviews

Cleanliness 9.5
Service 9.4
Facilities 9.2
Location 9.1
Room comfort and quality 9.1
Value for money 8.5
See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Excellent for walking
Parking
Available
Walkable places
Sky100 Hong Kong Observation Deck
10 m
Sky 100
10 m
Elements Shopping Mall
140 m
3hreesixty
160 m
Elements Hong Kong
190 m
Popular landmarks
Victoria Harbour
740 m
Tsim Sha Tsui East
1.4 km
Hong Kong Skyline
1.6 km
Victoria Peak (The Peak)
3.7 km
Nan Lian Garden
6.0 km
Closest landmarks
Nursery Park
500 m
Sky Corridor
560 m
Austin MTR Station
650 m
Victoria Harbour
740 m
Bus only
770 m

The Ritz-Carlton, Hong Kong

1 Austin Road West, International Commerce Centre,, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China, 852 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tsim Sha Tsui, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

240 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money8.5
Location rating9.1
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport24.9 km

Rooms available at The Ritz-Carlton, Hong Kong

Exceptional
Room comfort & quality

9.1

Deluxe Room, Guest Room, 1 King, Sweeping City View
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Suite, Club level, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 73 m²/786 ft²
  • 1 double bed
Enter dates to see prices
Deluxe Victoria Hbr Suite, Club level, 1 Bedroom Suite
...
  • Room size: 73 m²/786 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Premier Executive Suite, Club level, 1 Bedroom Larger Suite
...
  • Room size: 115 m²/1238 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club Deluxe Victoria Hbr, Club level, Guest room, 1 King
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club Deluxe Seaview Room, Club level, Guest room, 1 King
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Club Deluxe Room, Club level, Guest room, 1 King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Seaview Room, Guest room, 1 King, Sea view
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Suite, Club level, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest Room, 2 Double, Sweeping City View
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Does The Ritz-Carlton, Hong Kong have a swimming pool?

While staying at The Ritz-Carlton, Hong Kong, you can indulge in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

Does The Ritz-Carlton, Hong Kong offer dry cleaning services?

Yes! The Ritz-Carlton, Hong Kong features dry cleaning service that is available all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

What types of facilities are offered for kids at The Ritz-Carlton, Hong Kong?

The Ritz-Carlton, Hong Kong presents an extensive range of accessible facilities for travelers who require additional assistance such as Toilet seat at wheelchair height in some rooms, Roll-in shower in some rooms, Lowered deadbolts on some guest room doors, Elevator, and Transfer showers in some guest rooms for greater comfort throughout your stay at this property. This property has a total of 30 accessible facilities to ensure guests remain at ease throughout their stay. Please contact the property for more information on how they can further assist your needs to better accommodate you.

What points of interest are nearby The Ritz-Carlton, Hong Kong that are in walking range?

While remaining at The Ritz-Carlton, Hong Kong, jump start your vacation by exploring the nearest attractions that are within close proximity to the property which include Elements Shopping Mall, 3hreesixty, and Elements Hong Kong.

What are the property's policies for children's bedding at The Ritz-Carlton, Hong Kong?

The Ritz-Carlton, Hong Kong's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is The Ritz-Carlton, Hong Kong most popular?

The Ritz-Carlton, Hong Kong's most popular month where verified guests have stayed the most is in December.

What payment cards are accepted at The Ritz-Carlton, Hong Kong?

Enjoy the convenience of easy payment at The Ritz-Carlton, Hong Kong which supports up to 10, with payment card options consisting of Visa, UnionPay, Cash, American Express, and MasterCard.

What time is check-in and check-out at The Ritz-Carlton, Hong Kong?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

Is breakfast offered at The Ritz-Carlton, Hong Kong?

Wake up to an excellent buffet, continental, and � la carte breakfast at The Ritz-Carlton, Hong Kong. Guests can enjoy breakfast offered with an additional charge of 217.8 HKD for children and 448.8 HKD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

What people love about The Ritz-Carlton, Hong Kong

  • 10

    Exceptional
    Staff 

    "Clean and nice hotel, friendly staffs."

    sze

    |

    March 29, 2021

  • 9.2

    Exceptional
    Location

    "The room is located in the tallest building in HongKong, the view is amazing."

    Tsz

    |

    June 5, 2023

  • 9.2

    Exceptional
    Location

    "Easy access to element shopping mall"

    Edward

    |

    January 15, 2023

More about The Ritz-Carlton, Hong Kong

More about The Ritz-Carlton, Hong Kong

The Ritz-Carlton, Hong Kong

Get the most from an urban escape in Hong Kong when you book a room at The Ritz-Carlton, Hong Kong. Located right in the city center, The Ritz-Carlton, Hong Kong saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! The Ritz-Carlton, Hong Kong is a perfect starting point for numerous sightseeing and tourist choices, with a location just 3.7 km from the Victoria Peak (The Peak).
Have a hassle-free trip while enjoying the services and amenities offered by The Ritz-Carlton, Hong Kong. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by The Ritz-Carlton, Hong Kong makes it easy to plan your day trips, sightseeing, and more around Hong Kong.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at The Ritz-Carlton, Hong Kong thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at The Ritz-Carlton, Hong Kong from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at The Ritz-Carlton, Hong Kong begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub.
Recreational facilities at The Ritz-Carlton, Hong Kong are designed for escape and relaxation. End your days in total relaxation with a visit to the massage, hot tub, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's library, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

Show less

Amenities and facilities

Exceptional
Facilities

9.2

Most talked about facilities

View

18 mentions

Swimming Pool

15 mentions

Food & Dining

6 mentions

Breakfast

6 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Nepali
  • Russian
  • Spanish
  • Swedish
  • Thai
Accessibility
  • Accessibility for all meeting spaces
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible vanities in some rooms
  • Access some room by interior corridor
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Room and suites access through exterior corridor
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
Restaurants on site
Tin Lung Heen
  • Cuisine: Chinese, Cantonese
The Lounge & Bar
  • Cuisine: International
Café 103
  • Cuisine: International
Ozone
  • Cuisine: International, Japanese, Sushi
Tosca di Angelo
  • Cuisine: Italian

Location

1 Austin Road West, International Commerce Centre,, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China, 852
Exceptional
Location

9.1

Airports
  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    24.9 km 31 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    51.4 km
Public transportation
  • Kowloon MTR Station
    220 m 4 min walk
  • High Speed Rail Hong Kong West Kowloon Station
    530 m
Hospital or clinic
  • Wing Hing Dispensary
    1.0 km
Shopping
  • Ladies Market
    2.0 km
Convenience store
  • 7 Eleven
    810 m 6 min drive
Cash withdrawal
  • ATM
    180 m 3 min walk

What's nearby

Popular landmarks
  • Victoria Harbour
    740 m
  • Tsim Sha Tsui East
    1.4 km
  • Hong Kong Skyline
    1.6 km
  • Victoria Peak (The Peak)
    3.7 km
  • Nan Lian Garden
    6.0 km
  • Ocean Park Thrill Mountain
    7.7 km
  • Hong Kong Disneyland
    12.3 km
  • Lantau Island
    22.9 km
  • Tian Tan Buddha (Big Buddha)
    26.8 km
  • Ngong Ping 360
    27.1 km
Nearby landmarks
  • Sky100 Hong Kong Observation Deck
    10 m
  • Sky 100
    10 m
  • Elements Shopping Mall
    140 m
  • 3hreesixty
    160 m
  • Elements Hong Kong
    190 m
  • Elements
    220 m
  • Kowloon MTR Station
    220 m
  • The Cullinan
    260 m
  • ThreeSixty
    290 m
  • Ice Rink (Elements Mall)
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Guests are strictly not allowed to smoke outside the property's designated smoking areas.
  • Advance Purchase booking is non-refundable and requires full prepayment. The credit card used for payment at the time of booking needs to be shown upon check-in. For further queries, please contact the property directly.
  • No Pets allowed in hotel area
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:59
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee1400 HKD
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)448.8 HKD
The property
  • License Id / Local Tax ID/ Entity NameHKD
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors16
  • Number of restaurants5
  • Number of rooms 312
  • Room voltage220
  • Year property opened2010
Parking
  • Daily parking fee800 HKD

Reviews of The Ritz-Carlton, Hong Kong from real guests

Provided by verified guests of Agoda
9.1
Cleanliness9.5
Service9.4
Facilities9.2
Location9.1
Room comfort and quality9.1
Value for money8.5
High score for Hong Kong
Rating
9+ Exceptional (332)
8-9 Excellent (86)
7-8 Very Good (44)
6-7 Good (22)
<6 Below Expectation (18)

Show reviews that mention 

Showing 502 verified guest comments
12345
9.6
Exceptional
WONG from Hong Kong SAR, China
Couple
Deluxe Seaview Room, Guest room, 1 King, Sea view
Stayed 1 night in April 2023

Wonderful experience ”

Amazing services, room, view, amenities, swimming pool, jacuzzi etc. Having an enjoyable moment staying in Ritz-Carlton, HK for celebration of wedding anniversary. Special thanks to guest relations Emily & Moomi, 115F in-room attendant Annie & 118F attendant Karen for your great hospitality which enhance my experience during the stay:)

Reviewed May 01, 2023
10.0
Exceptional
Jialing from Singapore
Couple
Deluxe Room, Guest Room, 2 Double, Sweeping City View
Stayed 3 nights in December 2022

Exceptional”

the hotel gave us a free upgrade to a room with harbour view, at 100+ storeys it’s a rly amazing view. housekeeping staff was also very sweet providing cable organizers and an intricate bookmark inside a half read book left in the room. it’s the little details that make a big difference!

Reviewed December 28, 2022
10.0
Exceptional
Su from Hong Kong SAR, China
Couple
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view
Stayed 1 night in June 2021

excellent stay”

I actually did not know about the corner room's view. We were asked about the upgrade to a corner room (with our own money) and it was worth it. The view to the harbor and to the west side was excellent for the sunset. The room was clean, comfortable, and quiet. Staff was all nice and helpful, the whole experience held my expectation.

Reviewed June 10, 2021
10.0
Exceptional
CHI from Hong Kong SAR, China
Solo traveler
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view
Stayed 1 night in February 2022

spectacular view”

Hotel is great in all. Staff are friendly and helpful. And most importantly, the view is just stunning. I almost spent my whole night watching the city and harbour from above.

Reviewed February 18, 2023
10.0
Exceptional
KONG from Malaysia
Couple
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 3 nights in February 2023

The best high floor hotel”

The highest hotel in Hong Kong with a great view from the room

Reviewed March 28, 2023
12345
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