Great hotels but probably 4.5 stars not 5 stars”

- In general it is a great hotel/facilities with 5 star standard trained staff. - Here is why I say it is not meetung 5 stars criteria: + No beach area (but great infinite pool and other facilities) + Staff are not yet so caring in personal yet, such as they do not catch details/requests written online from the website. But once they know, they did a well job though. + Not sure why, but the quality of the food (breakfast) is way below standard. Everyone can tell that their ingredients are not suitable for it's price. For example, Thai food line is mostly chicken, crackers/ham/sausage are very low grade, etc. Other hotels have done much better on this part. Taste is mediocre, quality isn't bad, though. Despite it, I had a great time with Veranda and may repeat anyway.

Wonderful hotel with great stuffs”

I have wonderful time spending my weekend at Veranda Hotel. There staffs are good service mind, everyone is smiling and willing to help you, especially Mr. X who suggest us many good thing during our stay at Veranda Hotel. The swimming pool is brilliant. Breakfast is tasty many choice for us

Please read before making mistake like us”

It was an unexpected trip, we booked a hotel via Agoda while we’re almost arrived at Pattaya. We booked the Seascape room with balcony and this is when the MISUNDERSTANDING happened. It’s the only room left, so we rushed in for it. We looked at the pictures of the room on Agoda and they’re fantastic. The room has a big balcony with sea view and a hugh bathtub just besides the window. We didnt think much after seen those pictures and booked the room right away. Unfortunately, when we arrived at the hotel and got to see the room, it’s totally different from what’s in the picture. We’re very disappointed, we told the reception that the room we got didnt match the picture. They explained that we booked Seascape room with balcony via Agoda and this is actually the room. We let them look at the pictures on Agoda and they said those pictures were DEFINITELY NOT Seascape, it’s actually the Ocean front type. They offered to upgrade the room next time we’re here because the hotel’s full alrdy.

Relaxing weekend stay ”

Really enjoyed this resort. The rooms are modern and stylish. The swimming pool area is very nice. Buffet breakfast has a large selection and is good quality. In fact every meal we tried here was of a good quality. Location is good, near to pattaya but far enough away to be quiet and relaxing. Will definitely stay again.

Exceptional”

Great little hotel right in front of the beach. Being Sofitel managed, it is very good except the breakfast is only 20 baht lower than Hilton Pattaya with a more than double range. This hotel is far from conveniences and that is a problem if you do not have your own transport.

Mycomment”

Location is so so the bed room was okay the beach isn’t large veranda huahin was the best because last new year 2019 I had ever stay there before look private better than pattaya and the Gala dinner in pattaya isn’t good than huahin and expensive also huahin is the best because wine and beer service before gala dinner start and just a little bit cheap than pattaya it’s not 4,000++ just 3,000++ but pattaya no anything the first I would like to pay for gala dinner but that’s good I didn’t pay for gala dinner because it’s nothing I don’t feel entertain and besides the staff was displace us when I and family drank a wiskey near the beach for new year soon that’s very bad am I wrong that’s I drank a wiskey near the beach that’s 21:00-22:00 and Ice bucket no free it’s 50 THB do you know when I check out your hotel I will stay in D2 Dusit at Khao Yai 2-4/1/20 free Ice bucket so 3 days 2 nights 32,255.70 for the room your hotel I think it isn’t worth it but suit for 10,000 THB for 3 days 2 night’s for 5 star for veranda pattaya resort sometime I want my family happy for private resort thank you for celebrate new year 2020

Great design”

The hotel was very nice and cozy, there is a lot of place to chill out. Swimming pool was quite small and may be crowded if you stay in Thailand long weekend. Location was quite far from Pattaya town centre but it was peaceful, you will need a car to get around here.

A small gem with seafront view ”

Very bright and good sized room facing directly the pool and sea. Great getaway hotel. Full buffet breakfast with a variety of Asia food. Located away from downtown but is walkable to Jomtien beach where you can find lots of seafront restaurants. Good sized pool but fitness room is small with little machines available. In all, a great getaway place.

Overall it’s good but...”

as a family of 4, we spent 2 nights in the family suite. all the staffs we met there gave us such a good impression ever since the entrance at the lobby all the way to the housekeepers(greeting us and providing us with service with all their hearts. คุณปุ้ยและคุณแนนspecial thanks to staffs at the jetty restaurant for providing us with such a spectacular night. though all services provided were outstanding and beyond our expectations, we were quite dissapointed to find out that everyone shared the same facilities, we feel that the room price for each room should result in a difference in facilities available as well, to provide more comfort to those to paid more.

Nice room”

It's lovely hotel in Pattaya. In my opinion, it'/ nice room and good service. However, it's clouded people in high season.

Overall is good”

as a family of 4, we spent 2 nights in the family suite. all the staffs we met there gave us such a good impression ever since the entrance at the lobby all the way to the housekeepers(คุณวรรณ)greeting us and providing us with service with all their hearts. คุณปุ้ยและคุณแนนspecial thanks to staffs at the jetty restaurant for providing us with such a spectacular night. though all services provided were outstanding and beyond our expectations, we were quite dissapointed to find out that everyone shared the same facilities, we feel that the large difference in price for each room should result in a large difference in facilities available as well, to provide more comfort to those to paid more.

Humid + crowded ”

The room and bed sheets were humid, it was better after a clean up per our request but still does not meet 5-star standard. The swimming pool and breakfast venue were super crowded because people from the residences can use the hotel facilities. When checked out, the staff asked us to wait aside for checking the room and they will call out the room number. After 10-min wait, we need to line up and ask. We got the response that the room was okay, but they claimed that they couldn’t find us, despite the fact that we were waiting at the sofa right in front of them. This is the first time I complained about a hotel. This hotel should really be 3.5 stars and definitely not a 5-star hotel. Will never come back again including all hotels in veranda chain.

not worth the money”

Promotion photo shows beach in front and green areas around the property. Fact is there is a concrete wall to the water, no sand. And all around other buildings. No green area around it at all Directly behind they are currently constructing a Veranda high rise condo. Construction noise 7 days a week, all day long. Location will give you a similar feeling as if you stay in a hotel in the center of Bangkok with a klong on one side ...

Definitely a great choice!”

This is a newly opened hotel, it's so new that I can still smell the wall paintings! The room was nice and clean. We stayed in a seaview room which they have only 10 of them. It has a lovely view for the pool and the sea, with no balcony though. They also, however, have the top roof where you can see 360 degrees around the hotel. I also love their super king size bed which is really, really big!

ืGood to come in a big group, not good for alone or couple”

Hotel is beautiful so lots of people just come to take a photo. No peaceful moment. Oceanfront room is not private....what you do in your room can be view from the pool. And if you open the window, there's no wind coz of high glass window from the floor.

Nice view and swimming pool, but no roof to protect rain from parking to lobby and between building”

I like the view of the resort so much. good hiding place with no traffic. good privacy place to hidaway from traffic. Breakfast is good. Great swimming pool, very good material and well maintain with salt walter. The funny thing is that, there is no roof between parking and lobby. also between main building and front ocean building where we stay. I see this point need to be improve. Also, the towel place for swimming pool sit on Breakfast area which I see it is sitting in a wrong plac. Overall, I like the hotel, but there a little things need to be improve to make is great.

This place is perfect for families with 2-3 kids. Good location nearby good seafood restaurants!”

This place is perfect for a big family with 2-3 kids. (Also, recommeded for old people with wheelchairs. Anywhere in the hotel is accessible! From front parking, into the hotel, out for a view near the sea). The king-size bed is really big and comfortable. The view is superb! Couldn't ask for more. The location is quite good, not too crowded with people. But there are good seafood restaurants and familymart nearby, like 5 minutes from the hotel. Breakfast at hotel is just average.

Good resort with friendly staff”

Nice resort design Big room and really big and comfy bed Variety of morning breakfast Very friendly staff

Great pool and nice staffs”

Pros: Nice pool and there are many good views to take a photo, Staff named "Tommy" at restaurant served us with care and friendly. Breakfast line is less than expectation but food tastes are ok. Cons: Room is kinda plain compared with price, on the morning time after taking breakfast, I would like to swim but no staffs standby where is a place that another staffs told to get towels. It seems everyone busy for serving even I called them.

Not well maintained”

Hotel staffs are very friendly and welcoming and the breakfast buffet has a decent selection. However, the rooms were not really well cleaned. It felt like they only vacuumed the floor without mopping once the previous guests have left. Also, you could tell that the furnishing in the rooms were not what you would have expected for a 4-star hotel/resort. The worst part was the swimming pool. The pool size could definitely not accommodate both the resort guests and the residence guests from the building behind. The large fabric floor mat that was placed before entering the pool need a replacement every hour. Otherwise, it made the pool smelled like feet! Poor choices of drinks menu at the pool bar and the bartenders seemed to have a serious lack of knowledge on cocktails. For the prices of the stay and the beverage in Sofitel, you would have thought they could have their own cocktail specialties or at least the guests could order their cocktails that are not listed on the menu.