W Koh Samui
Rejuvenate and recharge with a getaway just minutes from the Koh Samui city center at W Koh Samui.
The superior services and facilities offered at W Koh Samui will make for a memorable stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Koh Samui.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at W Koh Samui are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at W Koh Samui include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. W Koh Samui also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
W Koh Samui lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like the non-motorized water sports. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like canoes made available at W Koh Samui. In a competitive mood? Get sporty with your travel group or other guests at the yoga room and tennis court in the hotel.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.
Around the property
Take some time to explore Koh Samui. Sit on the sand or sip a drink in leisure at Chaweng Beach located 7.1 km away. The most well-known nearby local attraction is Hin Ta & Hin Yai Rocks which is located just about 13.6 km away.
Thank you for taking care of us!”
Firstly, I’d like to thank you to all of you to make our trip so memorable. It’s been a tough year for everyone especially hotel crew as we know how this situation affected you all badly. However, the quality of your services is still there, even beyond. We’d like to thank you to Khun Oh (the male staff from the Kitchen Table) who took care of us at the Christmas lunch. As we have been a big fan of W does brunch in BKK, we kinda know how you run this thing fairly well. There was a misunderstanding at the beginning about our booking but he managed to recover our negative feelings very well and quickly. It was something that we really appreciated, and we knew that W would highly be our favourite place to stay for our future Samui trip from now on. One more compliment to your front desk staff, apologies I did not manage to get her name. She checked us in on the 22nd December. She was so kind and patient while explaining things. I could catch everything she explained the first time at the concierge. (You know you get loads of information when you check in, never 100% remember everything at the first place - but she did it well which really surprised me) Kudos to her great communication. Thank you very much, and hope next year will be a brighter year for all of you. We will definitely come back soonest!
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Hello Khun Waranya! We're glad that you enjoyed your stay with us back in December. It has been a while and we certainly look forward to your next visit. We appreciate your kind works and for staying at W Koh Samui. Stay safe and well!
Wow ocean haven is fantastic. ”
Had issues with our first room’s swimming pool and electricity. When we informed hotel staff, they did a nice gesture of upgrading us to Wow ocean haven for the rest of our stay. With private beach, sunset view and a bigger swimming pool, it was a fantastic experience. Would definitely visit again. Breakfast spread is good and so are the lunch and dinner options. Enjoyed our stay.
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Thank you! We are glad that you enjoyed your time with us despite a few challenges at the beginning of your stay. We’re thrilled that you are already thinking of returning. We are grateful that you stayed at W Koh Samui. See you soon!
Great views… not worth the money”
Stayed in an ocean view room, costing almost S$1000 a night. Service staff was courteous, however lacking the personal touch and extra service you would expect of a top tier resort; especially coming from stays in other resorts with top notch service. Ordered a barbecue dinner by the beach but the staff left us to cook by ourselves abruptly after throwing most of the food on the pan. Room amenities were complete however given musty smelling pillows which were frankly quite smelly and is a shocker given the premium price paid. Overall a good stay, but would advise fellow travellers to try another resort for the price and plethora of options available. Great views in the room, no doubt about that.
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Good hotel but overpriced”
The hotel itself is good, but it requires renovation. The room that we got was old. Cracks on walls and woods. In overall it's good for an average Samui hotel, but not for a "luxury" brand. We were arriving for breakfast at 10am and waitresses were tired, not really helpful - you ask them a question and she even not looking into you. very unpleasant experience.
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Hello, Yonathan. We appreciate your review and thanks for taking the time to share this. We regret that your experience failed your expectations. We are committed to continuously improving our services and facilities. We are happy to share that most recent of this is the retiling of the WET swimming pool. Throughout the year the Resort completes upkeep and preventive maintenance projects and we have noted your feedback. We sincerely regret the lapse in our service at breakfast. Your comments have been shared with the team. Thank you for staying at W Koh Samui - we hope to welcome you back soon!
Honeymoon Couple ”
We stayed at the W-retreat for 7 nights on our honeymoon. This place is absolutely amazing, the staff are the most friendly, genuine people you could ever meet, they felt like family to us and we were so sad to leave. We really can't wait to get back to Koh Samui and stay at the W, we hired a scooter and drove around to the many other hotels in Koh Samui, this included Banyan Tree and Tongsai Bay I am pleased to say that staying at the W was the best decision we have ever made none of these hotels come close to comparing. We will definitely be coming back to stay at the W. We miss all of the staff at the w
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nice hotel, good good, but bad quality of sand”
The hotel decoration very cozy and more modern compare to other hotel in Samui. But if compare to other W hotel, i would say W retreat not so treandy and not really need W stardard. Ocen view is really impressed me. Foods at Table Kitchen was awesome!! but beach and sand was disappointed us alot.
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Excellent service and wonderful experience”
W Retreat Koh Samui not only provide outstanding services, but they also provide quick and helpful response to romance arrangement for my girlfriend.
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GREAT VIEW, nice private pool”
The W retreat hotel was EXCELLENT in terms of its hardware. The view, facilities, the private pool, the seaview, and various amenities you would expect. The service and 'people', however, could use some improvements. We will write a more detailed review. Overall, this was a great experience.
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A wonderful experience.”
We love W samui and will definitely come back in the future. The choice of restaurant is not much, and the quality of food can be improved. The beach, spa and the bar are great!
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High service standart, but not a nice beach”
I really like the W Retreat and even got an Upgrade, which was nice. I love the style and design of the hotel, but still I have to stay that the beach is not what you´d usually be looking for on Koh Samui. You can´t go into the ocean without shoes because there are sharp corals (good: there is a warnig sign), and the sand is not that nice either. The AC is hard to deal with - mine was and too cold most of the time, blowing directly into my face at night. Great: The Sweet Spots where you can get drinks and ice cream for free. I didn´t really use it, but I love this gesture, that´s really nice. Plus complimentary water at the beach all day. The bottom line is: I would come back, but not for a long term stay as there are better beaches here.
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Good view at the lobby and you will love it”
We come with three persons in the group for relaxing trip in this hotel, feeling very great in the hotel facilities even for the spa services that I am feeling great and enjoyed for the trip. The service provided by the hotel staff is great and worth for the money you have spend to the hotel. The Lobby have the good view that you and your family can enjoyed with evening tea and taking photos which is the best and relax that I was there.
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friendly staffs and also nice sunset view”
will definitely come back and stay at this hotel :) Japanese restaurant at W hotel is very famous in Samui.
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A bit crowded and over priced ”
1. Rooms are too close and not enough space in the room when compare to other luxury hotels in samui. 2. Not a good place for honey moon or retreat. 3. Some ice-cream in the free sweet spots are melted. 4. Too many mainlanders in W, they are super noisy and destroyed the quietness of a retreat resort. 5. The staffs are helpful and nice after all however, we would not choose to go back anymore. 6. The breakfast and food in the Kitchen Table is very nice.
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Extrodinary views sitting back sipping on Cocktail”
The resort is located perfectly for the person who wants to get away from the everyday crowds but at the same time enjoy the hip vibes and sounds of a happening bar whilst enjoyning a few drinks outdoors. The W branch of hotels has a very modern and funky feel and this one does not disappoint.
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Fantastic hotel ”
Super friendly staff. Truly is a retreat. Make plans to spend at least a couple of days there just chilling around. Everything was great, pool villa was beautiful. They left little surprises daily in the room. You can walk or a buggy comes to pick you up straight from your room.
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Nice luxury hotel for sure”
it's W hotel. Always nice/good experience but pricey.
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Exciting new experience”
W gave us different experience from other hotels. We are please with everything but we think they should improve on their Breakfast buffet.
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Stunning view / lackluster experience ”
1) Erratic service staff - we could perhaps identify only 2 staff who were truly friendly and efficient throughout our stay. While the rest might put on a smiley at first, behold, at the slightest incomvenience to them, their face changed faster than Szechuan face mask changing art! My friends and I find it quite entertaining watching them change after a while. God forbids that u want your onions more cooked at the omelette station, eye-rolls and silent grudge will show! 2) no acknowledgement of SPG gold member. Still cost us more than a grand per night though. 3) long wait on the buggy, poorly coordinated lethargic staff (seemingly jaded by tourists) 4) this is by far our worst W experience. The only salvation is the view and nice villa.
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Spectacular Hotel!”
you get what you pay for! excellent staff from checkin to checkout. the rooms are large spacious and the bed is very very comfortable. nice quiet beach and many great seating areas to relax with a nice view. excellent breakfast as well. overall pleased with little negatives.
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fun trip”
it was really great, the staff was super attentive and friendly, and the villa was designed beautifully
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