Newly renovated
Welcome Jomtien Beach Hotel
427 Moo 12 Jomtien Beach Road, Nongprue, Banglamung, Jomtien Beach, Pattaya, Thailand, 20150 - See map
Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Jomtien Beach part of Pattaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Walking Street Pattaya. Rated with 5 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.
Highlights
Facilities
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Swimming pool [indoor]
Fitness center
BBQ facilities
Luggage storage
Your dates are popular among travelersPopular destination! Properties in Pattaya are being booked every minute!
Hotel needs a few improvements.”
I booked this hotel because I saw it on YouTube. Hotel didn’t live up to my expectations but maybe my fault. Position wise is fantastic. The hotel is old but clean. In its day would have been one of the premier hotels in the area. These days it’s lacking polish. Things like hot water is not even Luke warm. Internet is very poor. Breakfast is very basic to the point of no milk for coffee only milk powder. Guests we’re bringing their own bottles of milk to breakfast. The rooms are large & staff are great. Im finding it hard to make up my mind as to whether it was good value or not. Probably won’t stay again as think there’s newer options in the area. In fact I probably wouldn’t stay at Jontien again due to the amount of Russian in the area behaving like rude ignorant pigs.
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Way better options for same or less money”
Very aged & basic hotel in a good position. Staff are good but the hotel is lacking. For the money I’d at least expect a warm shower. I booked because I watch a YouTube video where they talked it up but clearly the bloke didn’t try to have a warm shower. I had two rooms booked for my family & both were the same so not a one off.
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A little old but well kept”
Didnt have in room wifi
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Avoid booking this place”
Avoid booking this place. You won't regret.
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Dear Mr Paul, First of all, we would like to thank you for choosing to stay at the Welcome Jomtien Beach Hotel. Thank you for your review as it will help us to get better, Sincerely, (Ria)Benya Reservations Benya Company Limited on behalf of Welcome Jomtien Beach Hotel 23 Mar 2020
The hotel was clean. Staff anwered questions but were not friendly or welcoming. ”
They only said hello afterwards. The photos on the website are very misleading. I would rather pay more to get the quality of what was in their photos than to pay less and be mislead. The hotel is not horrible, but the image of what they would deliver was false and the staff was not "WELCOMING" at all. The breakfast was ok. Not grand and not bad. In between. Would i recommend them or stay there again. I would not. Some may like it and some may not. Thisbis just my honest opinion that i wanted to share.
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Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group
Very good”
The hotel is isolated from a 5mins walk from the main road. If you want to be spared from the blasting music of passing vehicles or vehicles that parked along the beach, this is the accommodation you can pick when it's time to call it a night.👍🏼 Only an occasional reeved of motorbikes passing through this end of the hotel. 👌🏼
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Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group
Hotel was good”
Hotel is old, looks elegance if it was 30 years ago but well clean. the furniture is old , Room is good location for sea view. Staff is friendly Large car park (most of them is touring bus for Chinese) Breakfast is good taste. Not much for selecting. **Hotel has many Chinese tourists, so it could be inconvenience sometimes such as elevator or breakfast queue. Conclusion : Pros : Cheap high floor sea view 180 degree room. Cons : It's still look old.
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Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group
Suprise, Suprise”
The Welcome Jomtien Beach Hotel, was a very disappointing stay. The building is fabulous and had to be spectacular "once upon a time". That time has past. The lobby is dark and resembles a scene from the "Adams Family". The rooms have been renovated and brightened. And there is a lovely ocean view. The breakfast is impressive. But there is one huge problem, bugs. When we came to our rooms there was a strong odor that we assumed was bleach. I thought that was strange because the floors were Redwood. We changed one room due to the odor. The new room was not as bad but still the odor was too strong to sleep in. At 12:30AM we had to change rooms again. That's when the parade started..roaches and it dawned on me that that odor was not bleach but insecticide! The new third room was OK but when I turned on the light in the bathroom there were bugs hopping around in sink. Fleas! Close the place for a week and fumigate!!!
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Dear Valued Guest, Greetings from Welcome Jomtien Beach Hotel!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Benya Reservation Group
Lying staff , horrible service. Front desk ”
If I was a stake holder in this hotel I would fire my staff and start a new. The staff was very rude when I checked in. They informed me that they didn't have any rooms which were adjacent with other rooms as I needed 3 for the night. I logged into agoda and and looked at the available rooms and saw that they still had many. Mom and dad were tired I chose to book this hotel anyway . The rooms were nice and clean , but the hotel appears to be a stop for tour buses now. In the morning we went down for the complimentary breakfast. What you read about the manager running the breakfast hall like a ford assembly line is true. She is as cold and awful as the food she serves and the women at front desk. After finishing our breakfast we packed our things, paid 30 baht for a bottle deposit (comedy) and left. I asked for the manager and who appeared ? The lying woman from last night. Recommendation to management : raze it flat and build a parking lot.
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Dear Valued Guest, Greetings from Welcome Jomtien Beach Hotel!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Benya Reservation Group
Terrible ”
The hotel told Agoda to put the price up after I booked it and at first said that it was something wrong with our card to update another card but when I updated another card my booking was then cancelled. And when I rebook the same hotel the price has gone up my card was working alright then!!! This was so ugly of Agoda and the hotel! The breakfast was also terrible, cold and taseless! The hotel decor was so dated and old fashion! I will not be booking with Agoda or this hotel again. And for those who book this hotel I wish you luck!!!
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Dear Valued Guest, Greetings from Welcome Jomtien Beach Hotel!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Benya Reservation Group
Seriously bad management of a potentially good hotel. ”
No WiFi in rooms, limited in lobby. No hand towels in rooms, power points in rooms covered with plastic to prevent use. Hotel is large and could be an excellent facility but due to limited/restricted facilities it falls way below expectations. Hotel restaurant closed at 6pm, bar never opened, pool bar is there but is not operated, pool sunbeds/loungers are filthy and have not been cleaned for many seasons and ants in room. No chairs on balcony so balcony of no use. Very disappointed and would not recommend to friends, the worst hotel I stayed in in my 5 week tour through Thailand, Cambodia and Vietnam.
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Good”
ห้องอาหาร อาหารไม่หลากหลายเท่าไหร่ (Food doesn't have many choice) No wifi at the room. (Wifi available only the lobby)
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Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Benya Reservation Group
Awful Breakfast ”
The hotel looks good from outside but inside is very dark, the room is OK but basic, no shelves for clothes, no hand towels for drying hands. The breakfast is awful and all cold!!! This hotel is very dated and old fashion. I won't be staying there again.
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Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Benya Reservation Group
Good location at Jomtien beach”
2 minutes to the sea and good choice of shops and restuarants
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Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group
Good place !”
Good value for money ! Nice seaview from 9.floor !
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Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group
ok place”
Wifi only in lobby. No way to make a local call
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Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group
cant recommend”
there r many better hostel nearby. dont need to stay here
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Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Benya Reservation Group
Disappointed ”
They charged us for making the sheets dirty. They do not have water in the rooms as well
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Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Benya Reservation Group
Buathong ”
Good but not so wow!
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Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group
Bas service”
No wifi, no hot water, no kettle, no complimentary tea or coffee. Staff behave rude
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Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group