Zao Plaza Hotel

3 stars out of 5
Zao Onsen 2, Zao, Yamagata, Japan, 990-2301 - View map

Escape to the enchanting Zao Plaza Hotel for a blend of natural beauty and adventure. Perfect for two travelers, this Ryokan in the picturesque Zao region of Yamagata offers an unforgettable stay. Enjoy soothing hot springs, breathtaking cable car rides, and awe-inspiring mountain views. The well-appointed rooms feature amenities such as an in-room safe, refrigerator, and plush towels. Indulge in 24-hour room service, revitalizing massages, and a dip in the hot spring bath. Conveniently located near Zao Onsen Tourist Information Center and Sugawa Onsen Shrine, the hotel is the perfect starting point for exploring Zao. Create lifelong memories at Zao Plaza Hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

150 meters to public transportation

Inside city center

Free Wi-Fi in all rooms!

Hot spring bath

Daily housekeeping

Facilities

Car park

Free Wi-Fi in all rooms!

Luggage storage

Wi-Fi in public areas

Family room

Vending machine

Daily housekeeping

Car park [nearby]

Your dates are popular among travelersUsers are booking a place in Yamagata every 3 minutes on Agoda.com
View map

8.6Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
More details on walking
Parking
FREE
Walkable places
Zao Hotspring
70 m
Best Rental Pro Shop
80 m
Chorori
140 m
Sugawa Onsen Shrine
150 m
Onsen Ski Lift 2
170 m
Popular landmarks
Yamagata Zao Onsen Ski Resort
3.0 km
Frost Covered Trees of Zao
3.4 km
Bunshokan
10.8 km
Kajo Central
10.8 km
Mogami Yoshiaki Historical Museum
10.9 km
Closest landmarks
Zao Onsen Tourist Information Center
400 m
Onsen Ski Lift 4
470 m
ZAO Center Plaza
470 m
Sakazuki Lake
480 m
Zao Juhyo Festival
560 m
Value for money8.2
Location rating8.6
Nearest airportYamagata Airport (GAJ)
Distance to airport26.9 km

Rooms available at Zao Plaza Hotel

Room Selected at Check-In
...
  • Room size: 13 m²/140 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
ROH
...
  • Mountain view
  • Non-smoking
Enter dates to see prices
Japanese-Style Room (10tatami)
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
Enter dates to see prices
Twin Room
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Japanese-style Room *Has bath
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 5 futons
Enter dates to see prices
Japanese-style Room
...
  • Room size: 15 m²/161 ft²
  • Mountain view
Enter dates to see prices
Japanese-style Room
...
  • Room size: 15 m²/161 ft²
  • Mountain view
  • 5 futons
Enter dates to see prices
★ The most popular Japanese-style room in the hotel ★ 10 tatami mats (with bath), non-smoking...
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
Enter dates to see prices
Japanese-style room with a calm size of 8 tatami mats (no bath), non-smoking [Japanese room] [Non...
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What kind of non-water sports and outdoor activities are readily available at Zao Plaza Hotel?

Zao Plaza Hotel features non-water sport and outdoor activities such as skiing, and hiking trails for you to get your exercise in while lounging here.

Is car parking available at Zao Plaza Hotel?

Zao Plaza Hotel has car park nearby free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at Zao Plaza Hotel?

Zao Plaza Hotel's policy pertaining to children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do guests typically stay at Zao Plaza Hotel?

Verified past guests that have stayed at Zao Plaza Hotel had an average nightly stay of 2 nights at this property.

What do past travelers love most about Zao Plaza Hotel?

Verified guests that stayed at Zao Plaza Hotel have given this property a rating of 9.037 for its excellent service as the main highlight for their stay.

What is the verified guest review consensus about Zao Plaza Hotel's food?

71.0% of our verified visitor assessments have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Zao Plaza Hotel down in the review.

What is the average rating that past Solo travelers' have given to Zao Plaza Hotel?

Past solo travelers that have stayed at this property have given Zao Plaza Hotel an average rating of 8.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Zao Plaza Hotel?

Verified couple travelers that have stayed at this property have given Zao Plaza Hotel an average rating of 8.2. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

What are popular destinations close to Zao Plaza Hotel?

Zao Plaza Hotel’s location in the Zao neighborhood puts it close to recognized destinations including Yamagata Zao Onsen Ski Resort.

What time is check-in and check-out at Zao Plaza Hotel?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.

What is the closest airport to Zao Plaza Hotel?

The nearest airport to Zao Plaza Hotel is Yamagata Airport, 27.0 km away.

More about Zao Plaza Hotel

More about Zao Plaza Hotel

Experience Comfort and Convenience at Zao Plaza Hotel

Welcome to Zao Plaza Hotel, a charming 3-star hotel nestled in the heart of Yamagata, Japan. With its convenient location and excellent amenities, this hotel is the perfect choice for both leisure and business travelers alike. From its cozy rooms to its warm and friendly service, Zao Plaza Hotel offers a comfortable and welcoming atmosphere that will make you feel right at home. Check-in at Zao Plaza Hotel begins at 03:00 PM, allowing you to settle in and start your vacation without any hassle. Whether you're arriving from a long journey or exploring the beautiful city of Yamagata, the hotel's efficient and professional staff will ensure a smooth and seamless check-in process. And when it's time to bid farewell, check-out is until 10:00 AM, giving you ample time to pack up and prepare for your onward journey. At Zao Plaza Hotel, we believe in creating a family-friendly environment where everyone can enjoy their stay. That's why we welcome children between the ages of 0 to 5 to stay free of charge. Whether you're traveling with little ones or planning a family getaway, our spacious rooms and thoughtful amenities are designed to cater to your every need. From cribs and high chairs to a warm and inviting atmosphere, we strive to make your stay with us as comfortable and enjoyable as possible.

Unwind and Indulge in Zao Plaza Hotel's Entertainment Facilities

At Zao Plaza Hotel, we believe that relaxation and entertainment go hand in hand. After a long day of exploring the beautiful city of Yamagata, Japan, our guests can indulge in a variety of entertainment facilities that are designed to help them unwind and rejuvenate. From soothing massages to tranquil gardens, we have everything you need to make your stay truly memorable. Our hotel boasts a luxurious spa and wellness center where guests can indulge in a range of massage treatments. Whether you prefer a deep tissue massage to ease tired muscles or a relaxing aromatherapy session to soothe your senses, our skilled therapists are dedicated to providing a rejuvenating experience. Let the stress melt away as you enjoy the serene ambiance and expert touch of our spa. For those seeking a tranquil escape, our hotel is surrounded by lush gardens that offer a peaceful retreat. Take a leisurely stroll through the meticulously manicured grounds, filled with vibrant flowers and calming greenery. Find a quiet spot to sit and unwind, or simply enjoy the beauty of nature. Our gardens provide the perfect backdrop for relaxation, allowing you to recharge and reconnect with yourself. Whether you choose to pamper yourself with a massage or immerse yourself in the serenity of our gardens, Zao Plaza Hotel's entertainment facilities are designed to provide a truly indulgent experience. So why wait? Book your stay with us and let us take care of your relaxation needs.

Unleash Your Adventurous Side at Zao Plaza Hotel's Exciting Sports Facilities

Zao Plaza Hotel, nestled in the breathtaking landscapes of Yamagata, Japan, offers an array of exhilarating sports facilities for all adventure enthusiasts. Whether you are an avid angler, a ski enthusiast, or a nature lover who enjoys hiking trails, this hotel has something to satisfy every sports lover's cravings. For fishing enthusiasts, Zao Plaza Hotel provides a serene and picturesque fishing experience. The hotel is conveniently located near pristine rivers and lakes, allowing guests to indulge in a peaceful day of fishing surrounded by nature's tranquility. Whether you are a seasoned angler or a beginner, the hotel's staff can assist you in arranging fishing equipment and providing valuable tips to enhance your fishing experience. For those seeking an adrenaline rush on the slopes, Zao Plaza Hotel is just a stone's throw away from some of the best skiing destinations in Japan. With its close proximity to Zao Onsen Ski Resort, guests can easily access world-class ski slopes and enjoy thrilling snow adventures. Whether you are a beginner or an expert skier, the resort offers a variety of slopes catering to all skill levels. If you prefer exploring the great outdoors on foot, Zao Plaza Hotel is surrounded by breathtaking hiking trails. Immerse yourself in the beauty of Yamagata's lush forests and majestic mountains as you embark on an unforgettable hiking journey. The hotel can provide maps and guides to help you navigate the trails, ensuring a safe and enjoyable hiking experience. At Zao Plaza Hotel, sports enthusiasts can indulge in their favorite activities, be it fishing, skiing, or hiking. With its prime location and excellent facilities, this hotel is the perfect destination for those seeking an adventure-filled getaway in the heart of Yamagata, Japan.

Convenience at Your Fingertips: Zao Plaza Hotel's Exceptional Facilities

Zao Plaza Hotel in Yamagata, Japan, is dedicated to ensuring a comfortable and convenient stay for all its guests. With a range of exceptional facilities, this hotel goes above and beyond to meet the needs of modern travelers. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to effortlessly browse the web, catch up on work, or stay in touch with loved ones. The hotel's luggage storage service provides a hassle-free solution for those arriving early or departing late, allowing you to explore the beautiful city of Yamagata without the burden of carrying your bags. Additionally, Zao Plaza Hotel boasts a convenient vending machine, perfect for satisfying those late-night cravings or grabbing a quick refreshment on the go. To ensure a clean and comfortable environment throughout your stay, the hotel offers daily housekeeping services. You can relax knowing that your room will be tidied up and replenished with fresh linens and amenities each day. With these exceptional convenience facilities, Zao Plaza Hotel is the perfect choice for travelers seeking a seamless and enjoyable stay in Yamagata, Japan.

Convenient Transport Facilities at Zao Plaza Hotel

At Zao Plaza Hotel, we understand the importance of hassle-free travel, which is why we offer a range of convenient transport facilities for our guests. One of the highlights of our hotel is the spacious car park, which is available free of charge. Whether you are driving your own vehicle or renting a car, you can rest assured that parking will be a breeze. Our car park is conveniently located on-site, allowing you to easily access your vehicle whenever you need it, without the stress of searching for parking in the busy city center.





Indulge in Culinary Delights at Zao Plaza Hotel

At Zao Plaza Hotel, dining is an experience that will leave you craving for more. With a range of exceptional dining facilities, this hotel offers a culinary journey like no other. Start your day with a hearty breakfast at the hotel's elegant restaurant. The breakfast buffet features a wide selection of both local and international delicacies, ensuring there is something to please every palate. From freshly baked pastries to traditional Japanese dishes, you'll find a delicious array of options to kickstart your day. For lunch and dinner, head to the hotel's renowned Japanese restaurant. Here, you can savor the authentic flavors of Yamagata cuisine, prepared with the freshest local ingredients. Indulge in mouthwatering sushi, sashimi, and tempura, expertly crafted by skilled chefs. The elegant ambiance of the restaurant provides the perfect setting for a memorable dining experience. In addition to the restaurant, Zao Plaza Hotel also boasts a cozy café. Whether you're in the mood for a quick snack or a leisurely afternoon tea, the café offers a tempting selection of pastries, sandwiches, and aromatic coffees. Sit back, relax, and enjoy the warm and inviting atmosphere as you indulge in delectable treats. With its diverse dining options, Zao Plaza Hotel ensures that every meal is a culinary adventure. Whether you're a food enthusiast or simply looking for a satisfying meal, you'll find everything you need right at your doorstep.

Comfort and Versatility at Zao Plaza Hotel

At Zao Plaza Hotel, guests can choose from a range of comfortable and versatile room options. The Japanese-Style Room (10tatami) offers a spacious 18 square meters of traditional Japanese ambiance, complete with 5 cozy Japanese Futons. For those who prefer a more flexible option, the Room Selected at Check-In provides a comfortable space of 12 square meters, with a choice of either 5 Japanese Futons or 2 Single Beds. Booking your stay at Zao Plaza Hotel through Agoda not only guarantees you the best prices but also ensures a hassle-free experience. With Agoda's user-friendly interface, you can easily browse through the available room options, compare prices, and make a secure reservation in just a few clicks. By booking through Agoda, you can rest assured that you are getting the best deal for your stay at Zao Plaza Hotel, allowing you to fully enjoy your trip to Yamagata, Japan.

Experience the Beauty of Zao in Yamagata, Japan

Nestled amidst the picturesque landscapes of Yamagata, Japan, Zao Plaza Hotel offers a truly enchanting experience for nature lovers and adventure enthusiasts alike. Located in the heart of Zao, this hotel is surrounded by the stunning Zao Mountains, known for their breathtaking beauty and world-class skiing opportunities. Immerse yourself in the tranquility of nature as you explore the Zao Onsen area, famous for its hot springs that offer a rejuvenating and relaxing experience. Take a leisurely stroll through the charming streets of Zao, where you'll find traditional Japanese architecture, quaint shops, and delicious local cuisine. For those seeking outdoor adventures, the Zao Ropeway provides a thrilling ride to the summit of Mount Zao, where you can witness the mesmerizing Snow Monsters, unique trees covered in snow and ice during the winter months. Whether you're a nature enthusiast, a ski lover, or simply looking to unwind in a serene setting, Zao in Yamagata, Japan, offers a perfect retreat. With its stunning landscapes, hot springs, and exciting outdoor activities, Zao Plaza Hotel is the ideal base for exploring all that this enchanting destination has to offer.

Convenient Transportation from Yamagata Airport to Zao Plaza Hotel

Located in the picturesque town of Zao, Yamagata, Japan, Zao Plaza Hotel offers a serene and comfortable retreat for travelers seeking to explore the beauty of the region. Getting to the hotel from Yamagata Airport is a breeze, thanks to the various transportation options available. For those looking for a convenient and hassle-free journey, taking a taxi from Yamagata Airport to Zao Plaza Hotel is the recommended option. The journey takes approximately 40 minutes, and taxis are readily available at the airport's taxi stand. Sit back, relax, and enjoy the scenic drive as you make your way to the hotel. Alternatively, if you prefer public transportation, you can take a bus from Yamagata Airport to Zao Onsen Bus Terminal. The bus ride takes around 50 minutes, and the bus schedule is aligned with the flight arrivals. From Zao Onsen Bus Terminal, Zao Plaza Hotel is just a short 5-minute walk away. The bus service is reliable and comfortable, allowing you to soak in the stunning landscapes of Yamagata as you travel to your destination. No matter which mode of transportation you choose, rest assured that your journey from Yamagata Airport to Zao Plaza Hotel will be a seamless and enjoyable experience, setting the tone for a memorable stay at this charming hotel.

Discover the Rich Cultural Heritage and Natural Beauty near Zao Plaza Hotel

Experience the best of Yamagata's cultural heritage and natural beauty during your stay at Zao Plaza Hotel. Situated in the heart of Zao Onsen, this hotel offers easy access to several nearby landmarks and attractions. Start your exploration with a visit to the Zao Onsen Tourist Information Center, located just a short distance from the hotel. Here, you can gather valuable insights about the region's history, traditional customs, and local festivals. Don't miss the chance to witness the mesmerizing Zao Juhyo Festival, where snow monsters illuminate the night sky with their enchanting beauty. For a truly rejuvenating experience, indulge in the therapeutic waters of the Zao Onsen Dairotenburo. Immerse yourself in the healing hot springs and let the stress melt away. The nearby Onsen Ski Lifts, including Onsen Ski Lift 4, Mikaeri Pair Ski Lift, Onsen Ski Lift 2, and Onsen Ski Lift 3A, offer convenient access to the slopes, making it a paradise for winter sports enthusiasts. If you're looking for some retail therapy, head to the Best Rental Pro Shop, where you can find a wide range of skiing and snowboarding equipment. For a spiritual experience, visit the Sugawa Onsen Shrine, known for its tranquil atmosphere and stunning architecture. And don't forget to take a ride on the Nakamori Ski Lift, which offers breathtaking views of the surrounding mountains. With its prime location and proximity to these remarkable landmarks and attractions, Zao Plaza Hotel is the perfect base for your Yamagata adventure. Immerse yourself in the rich cultural heritage and natural wonders of the region, creating memories that will last a lifetime.

Convenient Access to ZAO Sky Cable and Zao Ropeway at Zao Plaza Hotel

Located in the heart of Yamagata, Japan, Zao Plaza Hotel offers easy access to the popular ZAO Sky Cable and Zao Ropeway. These public transport stations are just a short distance away from the hotel, making it convenient for guests to explore the breathtaking beauty of the Zao Mountains. The ZAO Sky Cable is a must-visit attraction for nature enthusiasts and adventure seekers. It provides a scenic cable car ride that takes you up to the summit of Mount Zao, where you can enjoy panoramic views of the surrounding landscapes. From Zao Plaza Hotel, guests can easily reach the ZAO Sky Cable station within a few minutes' walk, allowing them to embark on a memorable journey to the top of the mountain. Another nearby transport option is the Zao Ropeway, which offers a thrilling ride up the mountain. This aerial tramway takes you to the famous Zao Onsen ski resort, known for its excellent skiing and hot springs. Whether you're a skiing enthusiast or simply looking to relax in the rejuvenating hot springs, the Zao Ropeway is the perfect way to access these attractions. With Zao Plaza Hotel's close proximity to the Zao Ropeway station, guests can easily hop on and off the tramway to explore the wonders of Zao Onsen. At Zao Plaza Hotel, guests can enjoy the convenience of being near these public transport stations, allowing them to make the most of their visit to Yamagata. Whether you're seeking outdoor adventures or a relaxing retreat, the ZAO Sky Cable and Zao Ropeway offer unparalleled experiences that are easily accessible from the hotel.

A Culinary Adventure at Zao Plaza Hotel

When staying at Zao Plaza Hotel, guests are in for a treat with a wide range of dining options just steps away. Indulge in traditional Japanese cuisine at Okumura Sobaya, where you can savor delicious soba noodles made from scratch. For a taste of local delicacies, head to Tomitaya, known for its exquisite seasonal dishes prepared with fresh ingredients sourced from the region. Craving international flavors? Unite Cafe offers a diverse menu featuring Western and Asian fusion dishes, perfect for those looking to explore different culinary traditions. Sushikiraku Sushi is a must-visit for sushi lovers, with its expertly crafted rolls and melt-in-your-mouth sashimi. If you're in the mood for some hearty Mongolian barbecue, Jingisukan Lodge is the place to go, serving up tender grilled meat and vegetables. For a casual and laid-back atmosphere, Izakaya Kiwa is a great choice, offering a variety of small plates and drinks to enjoy with friends. And for pizza enthusiasts, Marumo Pizza and Bread is a hidden gem, serving up delicious wood-fired pizzas with a Japanese twist. With such a diverse array of dining options, guests at Zao Plaza Hotel are sure to embark on a culinary adventure during their stay.

Shop for Unique Souvenirs at Zao Souvenir Center Marushichi

Located just a stone's throw away from Zao Plaza Hotel, the Zao Souvenir Center Marushichi is a must-visit for shopaholics and souvenir hunters. This charming shopping landmark offers a wide range of unique local products and traditional crafts that make for perfect gifts or mementos. From beautifully handcrafted ceramics and exquisite lacquerware to delicious local delicacies and specialty snacks, you'll find something to suit every taste and preference. The friendly and knowledgeable staff are always ready to assist you in finding that perfect item to take home. So, don't miss the opportunity to explore Zao Souvenir Center Marushichi and bring a piece of Yamagata's rich culture and heritage back with you.

Affordable Luxury at Zao Plaza Hotel

Experience the perfect blend of comfort, convenience, and affordability at Zao Plaza Hotel in Yamagata, Japan. With an average room price of just $192, this hotel offers exceptional value for money compared to the city's average room price of $184. Offering a range of well-appointed rooms and top-notch amenities, Zao Plaza Hotel ensures that your stay is nothing short of extraordinary without breaking the bank. Step into your spacious and elegantly designed room, where modern comforts seamlessly blend with traditional Japanese aesthetics. Each room features plush bedding, a private bathroom, and a host of amenities to make you feel right at home. Whether you choose a cozy standard room or indulge in a luxurious suite, Zao Plaza Hotel guarantees a restful and rejuvenating experience. Beyond the rooms, Zao Plaza Hotel offers a plethora of facilities and services to enhance your stay. Unwind in the hotel's soothing hot spring baths, where you can soak in the healing waters while enjoying breathtaking views of the surrounding mountains. Indulge in delectable Japanese cuisine at the hotel's restaurant, or sip on a refreshing drink at the cozy bar. With attentive staff, impeccable service, and a prime location near Zao Onsen Ski Resort, Zao Plaza Hotel is the perfect choice for travelers seeking both comfort and affordability in Yamagata.

Friendly Staff, Amazing Onsen, and Ideal Location

Zao Plaza Hotel has received rave reviews from its guests, and it's not hard to see why. One of the standout features of this hotel is its incredibly friendly and helpful staff. Guests have consistently praised the warm and welcoming nature of the hotel staff, who go above and beyond to ensure a pleasant stay. Another highlight of Zao Plaza Hotel is its amazing open-air onsen. Guests have raved about the unique experience of enjoying the hot springs while surrounded by a winter wonderland. The hotel's onsen is particularly popular during snowy days, adding an extra touch of magic to the already relaxing and rejuvenating experience. In addition to its friendly staff and incredible onsen, Zao Plaza Hotel boasts an ideal location. Situated right beside a ski center with a ski school, this hotel is a dream come true for winter sports enthusiasts. Guests can easily access the slopes and take advantage of the ski school's expertise, making it the perfect destination for a ski vacation.

Exceptional Customer Ratings at Zao Plaza Hotel

Zao Plaza Hotel in Yamagata, Japan has received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.3, this hotel has consistently exceeded guest expectations in various aspects. One of the standout features of Zao Plaza Hotel is its excellent value for money. With a rating of 8.3 for value, guests have praised the hotel for offering affordable rates without compromising on quality. Travelers can enjoy comfortable and well-appointed rooms, modern amenities, and attentive service, all at a reasonable price. This makes Zao Plaza Hotel a fantastic option for budget-conscious travelers who still desire a high level of comfort and convenience. In addition to its great value, Zao Plaza Hotel also boasts impressive facilities that have garnered an 8.3 rating. Guests have access to a range of amenities that enhance their stay, including a relaxing onsen (hot spring) where they can unwind and rejuvenate after a day of exploring. The hotel also offers a variety of dining options, ensuring that guests can savor delicious meals without having to venture far. From the moment guests step into the hotel, they are greeted with warm hospitality and a host of facilities that contribute to a truly enjoyable stay.

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Amenities and facilities

Excellent8.2

Facilities

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Garden
  • Hiking
  • Massage
  • Skiing
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Guest rooms seal after sanitization
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
Dining, drinking, and snacking
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Daily housekeeping
  • Elevator
  • Heating in public area
  • Luggage storage
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • Fire extinguisher
  • Pets allowed unavailable
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
Available in all rooms
  • Free bottled water unavailable
  • Non-smoking
  • Refrigerator
  • Towels

Location

Zao Onsen 2, Zao, Yamagata, Japan, 990-2301

Excellent8.6

Location

Airports
  • Yamagata Airport (GAJ)
    26.9 km
  • Sendai Airport (SDJ)
    45.6 km
Public transportation
  • ZAO Sky Cable
    130 m
  • Zao Ropeway
    930 m
Hospital or clinic
  • Yamagata University Hospital
    8.4 km
Cash withdrawal
  • ATM
    320 m

What's nearby

Popular landmarks
  • Yamagata Zao Onsen Ski Resort
    3.0 km
  • Frost Covered Trees of Zao
    3.4 km
  • Bunshokan
    10.8 km
  • Kajo Central
    10.8 km
  • Mogami Yoshiaki Historical Museum
    10.9 km
  • Yamagata Kyodokan
    11.0 km
  • Yamagata castle
    11.1 km
  • Kajo Park
    11.2 km
  • Yamadera Basho Museum
    16.0 km
  • Risshaku-ji Temple
    16.3 km
Nearby landmarks
  • Zao Hotspring
    70 m
  • Best Rental Pro Shop
    80 m
  • ZAO Sky Cable
    130 m
  • Chorori
    140 m
  • Sugawa Onsen Shrine
    150 m
  • Onsen Ski Lift 2
    170 m
  • Onsen Ski Lift 3A
    260 m
  • Zao Onsen
    400 m
  • Zao Onsen Tourist Information Center
    400 m
  • Zao Onsen Ski Resort
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until19:00
  • Check-out until10:00

Property announcements

To use the property's free shuttle, call upon arrival at Zao Onsen Bus Terminal. Contact details can be found on the booking confirmation. Please note that restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 19:00.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Reviews of Zao Plaza Hotel from real guests

Provided by verified guests of

Agoda logo
8.4
  • Service score 9 out of 10 and is a high score in Yamagata
    Service9.0
  • Location score 8.6 out of 10 and is a high score in Yamagata
    Location8.6
  • Cleanliness score 8.5 out of 10 and is a high score in Yamagata
    Cleanliness8.5
  • Facilities score 8.2 out of 10 and is a high score in Yamagata
    Facilities8.2
  • Value for money score 8.2 out of 10 and is a high score in Yamagata
    Value for money8.2
High score for Yamagata
Rating
9+ Exceptional (27)
8-9 Excellent (4)
7-8 Very Good (1)
6-7 Good (4)
<6 Below Expectation (7)
Guest Type
Room Type
Language
Showing 43 verified guest comments
12345
10.0
Exceptional
Tzu from Taiwan
Couple
Mountain View Japanese-Style Room
Stayed 2 nights in February 2023

Great value for money”

Comfortable room, dinner with different menu for two days, great 24-hour open-air hot spring, very close to the ski resort, and very friendly hotel staff. Highly recommended hotel that I would love to stay at again!

Reviewed April 16, 2023
Auto-translated through generative A.I.
10.0
Exceptional
Yuli from Taiwan
Group
Stayed 4 nights in January 2023

Good experience”

Close to the 上之台 ropeway station. Hot spring and dishes are good. Hotel is clean. Highly recommended.

Reviewed February 06, 2023
9.6
Exceptional
Eric from Indonesia
Solo traveler
Room Selected at Check-In
Stayed 1 night in December 2022

Old hotel near the gondola”

An old hotel (in a good way) with pretty charming neighborhood and is just couple meters away from the gondola.. it's not exactly ski-in ski-out but it's the closest thing to it. Breakfast and dinner is properly japanese. Once you arrived at Zao bus station, make a call to the hotel so they can pick you up. I tried finding the hotel phone number and can't find it and it's a hard long walk in the snow to get to where the hotel is.

Reviewed January 09, 2023
6.8
Good
Louise from Australia
Couple
Japanese-style room with a calm size of 8 tatami mats (no bath), non-smoking [Japanese room] [Non...
Stayed 2 nights in January 2024

Great staff but overpriced”

Great staff. Great onsen. Great location. But… this hotel is overpriced because it is pretty run down and in desperate need of a refurbishment, which probably hasnt happened since it was built (80s is my guess). Holes in walls, patches in floors, etc. the toilet in the room also had a foul odour. There appeared to be many other better options in town but we booked last minute.

Reviewed January 27, 2024
8.4
Excellent
Anita from Japan
Couple
[Compact and calm] Western-style twin, non-smoking [Twin room] [Non-smoking] [Mountain view]
Stayed 3 nights in February 2024

Recommended”

Great location. Authentic Japanese aesthetic. The staff went out of their way to help us with many things.

Reviewed February 22, 2024
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